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Tallink City Hotel

A Laikmaa 5, Tallinn 10145, Estonia
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Tallink City Hotel
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Ranked #44 of 84 Hotels in Tallinn
A recent review
3 of 5 stars reviewed 5 days ago
Orman B
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296 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
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  • Norwegian first
  • Polish first
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Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

ok lets set up some ground rules... Its a hotel in the capital of the country...the rates go and and down based on demand - when I was there it was less the 100 euros a night. If you add it up its an ABOVE AVERAGE HOTEL I've read some of the other reviews and not sure if some of... More 

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Western Finland, Finland
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The rooms are already a bit worn out. Golden color in the wall seemed just ridiculous, and the dirty yellow-beige color as general color was not anyhow better. Service is overall ok, breakfast room is much too small and the buffet tables arranged in a stupid way collecting all people into small corner.

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Helsinki, Finland
Level Contributor
102 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a hotel within walking distance from the harbor. I remember when the hotel was opened, I was here on a leisure trip. Then everything was brand new a nice. Now we can see that there has been many, many guests. Still the location is good, next to famous Viru hotel. I recommend this if you do need luxury... More 

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Nummela
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Reception staff and service 4 stars. Location is good in city centre. Stayed in suite witch was ok and clean as well and all questions and problems were solved with smile. Breakfast area is too small at least for fully booked hotel. Take account pretty small parking lot (app 18). No other services used.

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Ingolstadt, Germany
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Leaving the hotel with a "never-again-feeling". We got two single beds instead a double bed; the bathroom is only functional, not comfortable (flooding the whole room while taking a shower); no adequate place to put your towel to let it dry, because there is no towel hook. There is always the risk for it to fall onto the toilet brush.... More 

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Siim O, Front Office Manager at Tallink City Hotel, responded to this review

Dear Ving, Thank you for your accommodation in Tallink City Hotel. I am sorry to learn that your experience here, was not exactly as expected. We will do, what is in our power to improve the situation! Best Regards, Siim Ojaver More 

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Bratislava, Bratislava, Slovakia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here only for a night. The hotel looked modern from outside, but turns out that was deceiving. Once inside, the interior felt very worn out, particularly in the rooms itself. The floor leading to the rooms had a strange odor. Bathroom sink was either dirty or burned. We asked for a double bed, but instead got a room... More 

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Illi O, General Manager at Tallink City Hotel, responded to this review

Dear Tomas B! Thank you for your stay with us and your feedback! It is good that you like the location of our hotel and as well as the price level. Tallink City Hotel had its 10th anniversary in 2014. We are constantly refurbishing the whole hotel step-by-step. We are sorry that you had an incomprehension with the room. The... More 

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago

Not enough selection in breskfast serving and no bacon in two days. Reception of the guest poor at breskfast. Lady serving didn' t like that I was still drinking cafe and did't leav to make place for others even there was free tables. Never ever again this hotel

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Siim O, Front Office Manager at Tallink City Hotel, responded to this review

Dear Guest, Thank you for your recent stay in Tallink City Hotel. Obviously we regret your negative experience in our buffet-breakfast. Our F&B manager will try to understand and find out, what exactly was "lost in translation!. All our customers are equally valuable, drinking coffee or ordering from a´la Carte menu, does not really matter! We still look forward to... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Located across the street from Viru Center this is a good place to stay if you want to do some shopping and go take a stroll in the Old Town. The staff is very helpful and friendly which make up for somewhat average rooms with wall to wall carpeting and air conditioning that is trying hard to keep rooms cool... More 

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Siim O, Front Office Manager at Tallink City Hotel, responded to this review

Dear Jouni, Thank you for your stay and pleasant comment. Please, only let me point out, that rooms without carpet are also available (standards and suites), do specify your preference during your next check-in. We welcome you back! Siim Ojaver FOM Tallink City Hotel More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is in a very central location, convenient for the old town and for buses to get to other areas. I was very pleased with my room, which was modern, clean and quite spacious. The bed was comfortable, and though the view over the car park was not the best, there was no noise from the street at night.... More 

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Siim O, Front Office Manager at Tallink City Hotel, responded to this review

Dear Sarah-Louise, We are very grateful for the long and thorough overview you have given about Tallink City Hotel. I will pass your comments to our Houskeeping manager so she could go over the rules and details room-maids have to follow, when doing daily over-cleanings. It was a pleasure to meet your expectations in general and we hope to welcome... More 

Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed June 24, 2015

Welcoming staff, high expectations then everything disappoints. Rooms very cramped with very narrow beds. Nothing works ... Bar supposed to be open until 2am then we are refused even coffee at 1230 and are told to visit a petrol station to get some! Sauna booked in advanced then it transpired no one could be bothered to turn it on! Breakfast... More 

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Siim O, Front Office Manager at Tallink City Hotel, responded to this review

Dear Slimmer, Thank you for choosing Tallink City Hotel to stay in Tallinn. I am glad that our reception department was up to your expectations! I am sure that all other departments are also eager to do their best. They are choosen and trained by the same principals as our reception staff, so will forward your complaint to our F&B... More 

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