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Tallink City Hotel

A Laikmaa 5, Tallinn 10145, Estonia
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Tallink City Hotel
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Ranked #42 of 83 Hotels in Tallinn
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259 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Riga, Latvia
Contributor
19 reviews 19 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The best thing was the location. Gum in the elevator. You had to be very carefull not to destroy your clothes. Veeery slow check-in. People, you have to be ready to provide more stuff in such a big hotel. Dry pancakes at the breakfast, bad scrummbled eggs. Parking is extra, sad... that`s why we parked nearby and paid half of... More 

Was this review helpful? Yes
Siim O, Front Office Manager at Tallink City Hotel, responded to this review

Dear Agnese, Thank you for your stay and adequate feedback. If I may explain, we have just employed few new staff members and it may take some time for them to settle in. But I am sure they will be at their best, when high-season starts. Comments regarding breakfast are forwarded to our head chef. Greetings, Siim Ojaver FOM More 

Finland
1 review
1 of 5 stars Reviewed March 21, 2015

Unprofessional staff. The room was like a freezer, I asked them to fix the problem, they didn't finally we changed the room and I had to transfer my bags myself. Location is perfect Food is acceptable.

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Siim O, Front Office Manager at Tallink City Hotel, responded to this review

Dear Lemo, We are sorry that your experience in Tallink City Hotel was not as expected. Your room low room temperature, was connected to the extremely sunny and warm beginning of march. We manually configured the general heating system to cool down rooms, but unfortunately few rooms were still left in "winter mode". I hope, that you were not disappointed,... More 

Helsinki
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 20, 2015

Close to everything - both to old town, public transport and cultural hotspots. Within walking distance to e.g. Phantom of the Opera - excellent! Old town close by - square in 10 mins walk. Multitude of restaurants and museums close.

Was this review helpful? Yes 1
Siim O, Front Office Manager at Tallink City Hotel, responded to this review

Dear Jan-Ole, Thank you for your accommodation in Tallink City Hotel. We are glad that you found our hotel convenient. I hope, you have already decided your next cultural event in Tallinn, so we are able to welcome you here again! Best Regards, Siim Ojaver FOM Tallink City Hotel More 

Roma
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

Feels like home. Great service. Extremely comfortable rooms. The restaurant downstairs is exceptional! I've stayed here many times. Never disappointed. Tallinn is so romantic and this hotel lends to that euphoria...

Was this review helpful? Yes 1
Siim O, Front Office Manager at Tallink City Hotel, responded to this review

Dear Mr. K, It is our pleasure to have you here again. Mi casa es su casa! Siim Ojaver FOM Tallink City Hotel More 

Kuopio, Finland
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 6, 2015

We had booked a hotel room from Tallink City Hotel via Tallink, and the price included ferry tickets. When we arrived in the hotel, everything was ready printed and the keys were made. The whole check-in process took about 2 minutes. The receptionist was very kind. Our Double De-Luxe room was very roomy, even for 3 people. Nice views and... More 

Was this review helpful? Yes 1
Siim O, Front Office Manager at Tallink City Hotel, responded to this review

Dear Rappe, Thank you for choosing Tallink as your travel and accomodation partner in Tallinn. We are utterly grateful for the nice thoughts you have posted to Tripadvisor and to everything that your next stay with us, will be even more pleasing! Greetings to Kuopio, Siim Ojaver FOM Tallink City Hotel More 

Bergen, Norway
Contributor
20 reviews 20 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 28, 2015

Had a one night stay here. Situated in the center of town, only a short walk to the Vanalinne, old town of Tallinn. Had a superior room, which was comfortable, but discovered during the night that the air-con didn't work as it should, and it got quite warm. Even though the bed was comfortable, the sleep was disturbed due to... More 

Was this review helpful? Yes 2
Helsinki, Finland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2015

Very helpful staff and friendly reception! I came in with a difficult situation and the reception staff exceeded their availability to help with my request! Customer friendly hotel where they take in concern your requests and need with stay. I can recommend the hotel to anyone visiting Tallin The hotel is in heart of tallin, few minutes away from boarder... More 

Was this review helpful? Yes 2
Helsinki, Finland
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 10, 2015

This hotel situates in the heart of Tallinn and it is easy to be reached if arrived especially by vessel. If you like to do shopping it is just opposite to a big shopping center of Viru and if passed the shopping center you will be only a few minutes away from the old town. We chose a deluxe room... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 2, 2015

Stayed for two nights when visiting my boyfriends family during new year. My mother was unable to join us at the last minute and the staff went out of their way to help us organise a refund with the site we booked through. Despite the hotel being very busy during the holiday season the staff were always helpful, the room... More 

Was this review helpful? Yes 1
Siim O, Front Office Manager at Tallink City Hotel, responded to this review

Dear Sharper28, Thank you for your stay and great review. I hope that we have the chance to welcome you and your mother in Tallink City Hotel soon! All the best, Siim Ojaver More 

Vorarlberg, Austria
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 11, 2014 via mobile

The pros: - location is fine, just a few minutes walk from the old town - nice staff in the lobby bar - breakfast was ok - price was ok The cons: - small room - quite used furniture - long black hair on my pillow - basic equipment in room - windows can't be opened

Was this review helpful? Yes 1
Siim O, Front Office Manager at Tallink City Hotel, responded to this review

Dear malenykij_polgar, Thank you for choosing Tallink City Hotel while staying in Tallinn. We appreciate your comment and inform our housekeeping department, that their work needs to be much more thorough! We hope to see you again, even if the windows stay closed :) Greetings to Austria! Siim Ojaver FOM Tallink city Hotel More 

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