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Original Sokos Hotel Viru

Viru Valjak 4, Tallinn 10111, Estonia
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469 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Gothenburg, Sweden
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for 2 nights. Me and my family got a room that was supposed to fit 4 people. It was two ordinary beds and two extra beds. The room was nice and clean. You got everything that's necessary in the room, minibar ( not free), bathrobe, soap of different kind, iron, tv, a lot of wallsockets... More 

Was this review helpful? Yes
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Right from the start we were made welcome and the reception staff were very efficient. We upgraded to a business class room on the 22nd floor with fantastic views of the harbour and the old town. Breakfast was plentiful. Hotel spotless. Highly recommend the KGB tour. Location perfect.

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Espoo, Finland
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Although, I prefer smaller boutique-style hotels, This hotel has a great value for money. It is really centrally located, has a good breakfast and nice clean rooms. Great especially for business trips.

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AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear KatIh, Thank You for Your stay and for the kind word! I hope You enjoyed our hotel as much as smaller boutique-style hotel. At least we try our best to be special for everyone! Welcome back! Sincerely Yours Anu More 

Reykjavik, Iceland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

What I ordered: 1 Viru Junior Suite, 4 persons, 2 Extra bed, Adult What I got: A big family room with with a sofa, that can be converted into a sleeping couch (each space about 60 cm wide) which is not enough for two adults! I went to the desk and asked them to fix this. Then I got delivered... More 

Was this review helpful? Yes 1
AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear Hraunfjord, Thank You for the feedback! I'm very sorry for that kind of bad experience, what was not at the level our hotel is known of. The mistake has happened probably in the time of booking and as the hotel was full, was not possible to provide You just bigger room. Afterwards is very complicated to find out the... More 

Nowa Iwiczna
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A big, multi-storey hotel located just over the Old Town walls. It takes only some minutes to walk to the main Tallinn monuments and points of interest. Clean, spacious rooms. Abundant breakfast with variety of local cuisine, polite and helpful service at the reception desk. Try to get a room on a higher floor with the harbour view – it... More 

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AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear Ryszard B, Thank You so much for the kind words! It was our pleasure to host You. Your kind feedback makes us even try harder and we hope to provide You even more valuable moments in our hotel. Welcome back to Tallinn and to our hotel! Sincerely Yours Anu More 

Wellington, New Zealand
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were very happy staying in this hotel, the size of the room was a big plus for us as we had been staying in tiny Scandinavian sized rooms for a week so this was like luxury! We had a standard room and were surprised at how nice our view was. We were on the 20th floor so I would... More 

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AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear HighestLoz, thank You for the stay and for friendly words! We would say the same - overall we would definitely look forward to see You again at our hotel! Tallinn has lots to offer and now You know the place to stay, where You are very expected as an old friend! Welcome back! Sincerely Yours Anu More 

brussels
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's a building, a tall building like an insurance company tower. It has no charm at all. When you know that the KGB was spying all the rooms, you don't feel comfortable. Now the KGB museum is on the 23rd floor, but you have to pay to visit it (reduced rates for hotel clients). Tourists come by waves, it's a... More 

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AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear danzigBrussels, thank You for Your stay and the feedback! I can assure You that the variety of our rooms is the largest in town - we have small standards, superior, family rooms, rooms with saunas and suites. It depends of what our guest has reserved and what are their needs. Yes, we have the very unique museum and there... More 

Jakarta, Indonesia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This hotel has a long history, in a good and bad (kind of). I've understood there's a new concept for business travellers, don't know more about that. Standard rooms are ok. Not spacious, but clean. No complaints. Reception area /lobby can be quite messy, depending on the batch of customers at any given time. The same relates to surroundings inside/outside.... More 

Was this review helpful? Yes 1
AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear sumatera_tour, thank You for being our guest and for the kind feedback! We have big variety of rooms, from standard up to the suites and business-class rooms (Superior) are available as well. We sincerely hope to see You again in our hotel, enjoying next time already our business-class services. Welcome back! Sincerely Yours Anu More 

Finland
1 review
3 of 5 stars Reviewed 4 weeks ago

I stayed on 15th floor and this particular room was not up to date. Cleaning of the room was also poor: dirty bathroom and cleaning under the beds might also be considered ;) Breakfast was good and staff at hotel was frienfly.

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AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear I S, we really appreciate that You made our hotel Your place to stay! We take very seriously Your critics and I can assure You - we'll all try harder to make every stay the best possible. I hope next time we'll have the possibility to show that we learn from any mistake! We looking forward to see You... More 

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