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Original Sokos Hotel Viru

Viru Valjak 4, Tallinn 10111, Estonia
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Original Sokos Hotel Viru
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Original Sokos Hotel Viru
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428 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Helsinki, Finland
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The receptionist was extremely nice, the location was perfect and the room was clean. If you're lucky, you get a room at the 18th floor with a nice view from the window. The breakfast was very fulfilling and included in the price (with the hotel room).

Was this review helpful? Yes 1
AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear JoonasB, Thank You so much for You stay and the kind words! I hope Your friends had the same kind of nice experiences. We have rooms even in upper floors, till to the 22th floor and the views are really breathtaking - one can just ask and in case of availability we are always glad to accommodate people there.... More 

Helsinki, Finland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was the first western hotel in Tallinn and has seen quite a lot of the history. (There is even an interesting museum from the KGB of Soviet Union, interesting!) It has been renovated several times and is again in good shape. At least the business class room was nice and comfortable with slippers, bath coat an a quick... More 

Was this review helpful? Yes 2
AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear Iliar2013, We are so proud to have the guests like You and the reviews like You have left here. I can also assure You that all our rooms has been totally renewed in last 3 years, actually last rooms will be delivered in the end of March. So we are looking forward to meet You again in our hotel!... More 

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights. Room was excellent with views over the old town, masses of space, sofa and extremely clean. Great breakfast and very friendly, helpful staff. The room even came with a pair of slippers and dressing gown. Completely relaxing environment after a day's work.

Was this review helpful? Yes 4
AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear Martin H, Thank You for being our guest! It was our pleasure to have You in Tallinn and in our hotel. I'm glad to deliver the message to our staff, that their good work has been noticed and I can assure You that this is what makes us even try harder. We hope to see You again in our... More 

Vantaa, Finland
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located in Viru Keskus shopping centre and a couple hundred meters from old town. Ship company terminals are located within walking distance. Rooms are clean and quiet and service has always been great. Good breakfast with local delicacy. Ask for the Junior Suite upgrade to room with sauna. Wifi works perfectly.

Was this review helpful? Yes 2
AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear JypeWasHere, Thank You so much for Your kind words and first of all - for staying in our hotel! I'm so glad to read a review so short and so covering at the same time, this is a skill I would love to have myself. I hope You know that we are looking forward to have You back in... More 

Lappeenranta
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Excellent location in the heart of the city but very very rude service. I didn’t like the breakfast. The room was okay but cleaning could have been better. The prices of restaurant sevices were quite high and the service poor. The check in and the check out took a lot of time.

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AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear TicketWindow, Thank You for Your stay! I'm very sorry to read the comments about our service. We have hundreds of feedback monthly and most of these emphasize our excellent service. I'm very concerned, where it went wrong this time. I would very appreciate, if You could specify, so we could instantly do something about it. We are constantly renovating... More 

Lasko, Slovenia
Top Contributor
58 reviews 58 reviews
58 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed February 19, 2015

I stayed in this hotel durring one big conference we. Place is conveniant to reach from the airport and you are in the hotel roughly in 15 to 20 minutes by bus. Hotel is big and I was located on the 21st floor and I had a quite nice view towards the Talinn's pier. Building is also attached to the... More 

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AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear Davor K, Thank You so much for Your understanding and encouraging comments and first of all - tahnk You for Your stay in our hotel. It is hard to add some informational aspect as You were so informative already:) I would, however, add some words about improvements to come. In the end of March all our renovation works will... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 18, 2015 via mobile

Hotel location is good. Public areas are ok but the rooms are small and outdated. Bed was uncomfortable and the tv remote did not work. Breakfast is quite good and the upstairs KGB museum interesting.

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AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear Tomppa75, Thank You for staying in our hotel! I'm very sorry that we were not able to please Your expectations. I'm also glad to say, that soon we'll have the newest rooms in Tallinn. Last 140 rooms are now under renovation and in the end of March all our 423 rooms will be renewed in last 3 years. We... More 

Contributor
17 reviews 17 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 2, 2015

Good location, if to book the 20th floor, you will see great view on the city. Breakfast is quite poor, in comparison with previous year. Rooms are clean and have everything needed. So I will reccomend to stay there.

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AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear Victoria S, thank You for Your stay and for the supporting feedback! It is strange that the breakfast seemed poor this time, we have, on contrary, added new delicious and local products into our breakfast. I wonder if there was just a moment when the table waited for new portions, sometimes that kind of pauses happen. I sincerely hope... More 

Uusikaupunki, Finland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 8, 2015

All though I have been in Tallinn many times, this was the first time in the landmark Viru hotel. The location is suberb if you travel without a car. You can walk straight from the lobby to the Viru Keskus, which is a large, modern, shopping center and a good quality food store in the basement. The old town and... More 

Was this review helpful? Yes 1
AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear Juho39, thank You for Your stay and for the kind word! I'm really sorry that there were some things where the experience was not maximum - as our aim is to give our guests maximum satisfaction for their stay. In March our renewing works will be ended and I can assure You that then all the rooms will be... More 

Tallinn, Estonia
Top Contributor
67 reviews 67 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 4, 2015

Stayed in this hotel 2 years ago on our special day. Room was good and service was ok. The best thing I remember is our breakfast - it was superb! Rich choice and good taste. Very good location with exit to shopping center. Good view from windows.

Was this review helpful? Yes
AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear Valerie O, thank You so much for Your kind words and for Your stay! I'm sincerely glad for the local persons review, Viru is and remains as the part of history and memories of Estonia and Tallinn. Welcome back and don't forget to enjoy also our legendary cabaret-nights! Sincerely Yours Anu More 

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