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Original Sokos Hotel Viru

Viru Valjak 4, Tallinn 10111, Estonia
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1 room 1 guest
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Original Sokos Hotel Viru
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508 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (508)
  • Mar-May only
    (112)
  • Jun-Aug only
    (174)
  • Sep-Nov only
    (116)
  • Dec-Feb only
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Honefoss, Norway
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice hotel for both business and pleasure. Great service - very helpful staff. Meeting facililities were fine. We ordered lunch and snack during our conference...I have had better.. Go our for lunch if you have time. Great location both for sightseeing and shopping. Free wifi!!

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Oulu, Finland
Level Contributor
60 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent one night in the Sokos Hotel Viru. It is in a good location just outside the old town and has an indoor access to the Viru Keskus Shopping Centre. The standard room we stayed at was fairly spacious and had a sofa as well. Breakfast was very good Service is "colder" and conveyor belt like (this is a big... More 

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AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear zam72, thank You for being our guests and for the feedback! I'm glad to see that our efforts to renew our rooms met Your acceptance. I truly apology for the inconveniences in check-in. The hotel really was full and the rooms had to be cleaned before to check in new arrivals - thank You for understanding! However You are... More 

Western Finland, Finland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can say that our first stay at the Sokos Hotel Viru for one night was good one. Check-in was at two o’clock as promised and done swiftly. Pleasant lady at the front desk offered to upgrade us for a 40€ fee from Superior- class room to a Junior Suite (#2101) with a sauna. Room 2101 is located at the... More 

Was this review helpful? Yes 1
AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear Tomppa K, I do hope it is a beginning of the long-term friendship! It was real pleasure to have You as our guests and Your kind words warmed our hearts. There is still much to see in Tallinn and I would recommend You especially our cabaret-night, beginning again in October. Welcome back to Tallinn and to our hotel! Tervetuloa... More 

Singapore
Level Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a chain hotel and it shows in the service; friendly, but impersonal and relatively inflexible. Having said that, we got pretty good value for money. The rooms were well designed (4-bedder with a bunk and a double) and the breakfast was extensive & good. Paid parking, but not too dear. It's a five minute walk to the old... More 

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AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear Ashok-Seenu, it was our pleasure to have Your family as our guests! Thank You also for the encouraging words! I may say that Your friendly words made already our peoples eyes to shine and makes us to try even harder. I hope that the travel to Tallinn was full of good emotions and we find You back again, also... More 

London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here with my husband and kids for one night last week (on the way to Helsinki). We had a family room. Plus points: * Central location * Friendly staff * Bunk beds for the kids Minus points * The hotel room smelled awful. Just awful. A musty, dirty smell that made my family gag. The corridors also smell.... More 

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AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear Paula W, thank You for the feedback! I'm terrible sorry for that kind of experience. It is difficult to say afterwards, what went wrong, but I can assure You that there is no smell of whatsoever, I've checked all the rooms and communications. Big clean-up has been done regularly, because our hotel is one of the biggest with highest... More 

Reykjavik, Iceland
Level Contributor
97 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 22, 2015

Very nice hotel, fantastic service and nice, clean rooms. Nice conference facilities. Great breakfast and nice food overall. Located next to the entrance to Tallinn old town which makes it an excellent location for culture travellers, but it is also inside the main shooping mall in Tallinn, which is great for shorter trips, such as weekends or business trips.

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AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear Adalheidur J, thank You so much for Your kind words and for Your stay! When we were in Your country some years ago we were treated so well, and I'm really happy that now we succeeded to provide You good emotions as well. I hope that we'll see You soon back in Tallinn and in our hotel! I can... More 

Kaarina, Finland
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 10, 2015

We stayed for one night with my wife in the beginning of July 2015. The room on the 17th floor was nice standard room with a view to the sea and old town. The room was clean and the bed was comfortable. Breakfast was a bit crowded, but still there was plenty of different things to choose from, so no... More 

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AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear t_style, Your kind words mean lot to us, to me and our staff! Thank You for being our guest! We are already looking forward to have You back in Tallinn and in our hotel! Welcome! Sincerely Yours Anu More 

Gothenburg, Sweden
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2015

I stayed at this hotel for 2 nights. Me and my family got a room that was supposed to fit 4 people. It was two ordinary beds and two extra beds. The room was nice and clean. You got everything that's necessary in the room, minibar ( not free), bathrobe, soap of different kind, iron, tv, a lot of wallsockets... More 

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AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear LouiseZieme, the perfect hotel for the perfect guest! It was our privilege to have You as our guests, we are very grateful for Your kind words! I hope it was a good start for regular trips to Tallinn, because Tallinn has still a lot to offer! Already looking forward to see You again in our hotel. Welcome back! Sincerely... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 23, 2015

Right from the start we were made welcome and the reception staff were very efficient. We upgraded to a business class room on the 22nd floor with fantastic views of the harbour and the old town. Breakfast was plentiful. Hotel spotless. Highly recommend the KGB tour. Location perfect.

Was this review helpful? Yes
AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear markenmatkalaukku, It was our pleasure to have You as our guest! Thank You for the kind words! Hope to see You again soon, Tallinn remains beautiful and so do the views from and in our hotel. Welcome back! Sincerely Yours Anu More 

Espoo, Finland
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 19, 2015

Although, I prefer smaller boutique-style hotels, This hotel has a great value for money. It is really centrally located, has a good breakfast and nice clean rooms. Great especially for business trips.

Was this review helpful? Yes
AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this review

Dear KatIh, Thank You for Your stay and for the kind word! I hope You enjoyed our hotel as much as smaller boutique-style hotel. At least we try our best to be special for everyone! Welcome back! Sincerely Yours Anu More 

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