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Congress

Travelers' Choice award winner
Hotel website
Vilniaus str. 2/15, Vilnius 2001, Lithuania
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450 Reviews from our TripAdvisor Community

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Belgrade, Serbia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed there for couple of days. Reception staff made me feel like at home. Breakfast is good and various. There is a gym that one can use. Room was good. Comfortable bed. Clean hotel. Next time I will stay in the same hotel

Helpful?
Thank Uroš E
Birutė V, Front Office Manager at Congress, responded to this review

Dear Uroš E, What a wonderful words! And big Thank you for the great evaluation. We are flattered and your feedback that we could make you feel like at home is really the best reward for us. It was a true pleasure to have you at our hotel and we will be delighted to see you again! Front office manager,... More 

London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

The room was cold. The light placement in the room was disturbing. TV did not have the chanels as promised. Lava cake in the restaurant was a failure. Breakfast was not tasty. Staff is really friendly - I have to like that. Location is very good.

Helpful?
Thank Charlie W
Birutė V, Front Office Manager at Congress, responded to this review

Dear Charlie W, Thank you for taking the time to tell us about your experience at the Congress hotel. We took your comments very seriously and we believe that your comments helped us to improve and to avoid same problems and misunderstandings in the future. Your review helped us to identify the problem with heating and TV channels, that was... More 

Kaunas, Lithuania
1 review
5 of 5 stars Reviewed 1 week ago

Room was good, car parking is in hotels courtyard, where car is safe. Breakfast was included, it was delicious and enough :) Price-qualitty was good! Staff very friendly, good comunication, you will get all info that you need .

Helpful?
Thank Mantas K
Birutė V, Front Office Manager at Congress, responded to this review

Dear Mantas K, Thank you for the nice words full of warmth about Congress hotel of your recent stay in Vilnius. We are glad that we could fulfill your needs and you could enjoy a lovely stay with us. Once again thank you for the high evaluation on Tripadvisor and we hope to welcome you again in our hotel !... More 

Milan, Italy
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

they have one special room with the best city view and a large bed on an upper floor salloon and generally...big beautiful room but the real teeasure was the bathroom ...huge with a large jacuzi and big sauna all put together was totaly great staff very kind...everything was pitch perfect really recommend the hotel and specifically that room

Helpful?
Thank Shavtai D
Birutė V, Front Office Manager at Congress, responded to this review

Dear Shavtai D, Many thanks for posting such a wonderful review of your recent stay at the Congress hotel. Presidential apartment in our property is unique and we are pleased that we exceeded your expectations and that you had a lovely stay with us. We will convey your nice warm words to the team, because a happy guest is the... More 

Heusden-Zolder, Belgium
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Price-Quality ratio was perfect. Very friendly and helpfull staff. Breakfast was excellent . The menu for dinner was extensive with good food. Rooms not big but very clean. We found even Belgian beers in the bar!!!! Even though we had a room facing the street, there was no noice problem

Helpful?
Thank Marcel19472016
Birutė V, Front Office Manager at Congress, responded to this review

Dear Marcel19472016, Thank you so much for leaving a great review regarding your stay at Congress Hotel. Please know that your feedback is especially valuable to us and we will make practical and effective use of your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service... More 

Alicante
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very comfortable,clean hotel with excellent reception staff and faultless service. It is well located for access to the old city and many places of interest. An enjoyable stay. The breakfast offered a wide selection to suit all tastes and the cooked food was well prepared and hot. I would recommend it to any traveller.

Helpful?
Thank Jen J
Birutė V, Front Office Manager at Congress, responded to this review

Dear Jen J, I would like to thank you for your feedback and your stay at our hotel. Your warm words about our hotel and staff lifts the mood up and encourages our team to do even better. We are pleased that you enjoyed the stay and we will be happy to welcome you again in our hotel. Front office... More 

Wootton, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very comfortable, clean and friendly hotel which is ideally situated for the old town, river and castle. Breakfast was comprehensive with a full range of very good food. Good draught beer and wine available all day.

Helpful?
Thank Pete D
Birutė V, Front Office Manager at Congress, responded to this review

Dear Pete D, Thank you for your time to share your impression about Congress hotel.We are pleased that you have found comfort, clean and friendly environment in our property which met your expectations. We will be happy to welcome you again in our hotel on your next visit to Vilnius. Front office manager, Birutė Valčiukaitė More 

Hamburg, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I checked on 21 January. Room was very comfortable, warm, clean and enough big. Breakfast was very good and the dinner menu in restaurant was excellent. Room service deserves five stars. Also friendly staff, complaisant, polite and friendly girls on reception.

Helpful?
1 Thank Rita_Strolyte
Birutė V, Front Office Manager at Congress, responded to this review

Dear Rita_Strolyte, Many thanks for posting a 5 star review of your recent stay at the Congress hotel. We are pleased to read that we exceeded your expectations and that you had a lovely stay with us. We will convey this to the team, because a happy guest is the best encouragement for our team to do even better. Thank... More 

Ankara, Turkey
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I checked on 20 January , the lady on reception was so polite and attentive girl , thanks to her . When I checked in I only say I will stay one day to see if all is ok . Room was so cold , they didn't have enough heating system . and furniture was so old . The breakfast... More 

Helpful?
Thank mike A
Birutė V, Front Office Manager at Congress, responded to this review

Dear Mike A, Thank you for taking the time to tell us about your experience at the Congress hotel. We took your comments very seriously and we believe, that your comments helped us to improve and to avoid same problems and misunderstandings in the future. Your review helped us to identify the problem with heating, that was fixed immediately. Also... More 

Heraklion, Greece
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Congress for a meeting. Room was comfortable, breakfast was fantastic. Friendly staff. Meeting room not that good, bad acoustic and no place to take notes or leave stuff/laptops. Overall fine place!

Helpful?
Thank Ana S
Birutė V, Front Office Manager at Congress, responded to this review

Dear Ana S, Thank you so much for your stay at our hotel and warmly nice words about our staff, rooms and breakfast. We are sad that we could not fully meet your expectations, but we took your valuable remarks seriously and currently are looking for the best solution to emend those issues you have mentioned. We would be happy... More 

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