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Crowne Plaza Vilnius

4.0 of 5
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M.K.Ciurlionio g. 84, Vilnius LT-03100, Lithuania
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Crowne Plaza Vilnius
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Ranked #40 of 89 Hotels in Vilnius
A recent review
5 of 5 stars reviewed 2 weeks ago
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175 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
161 reviews 161 reviews
97 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have just completed a 4 night stay here, and have to say the hotel staff were some of the best I have come across in a long time. From check in to check out, nothing has been too much trouble, every request has been handled efficiently and politely. These included transport to and from the airport, a 2am check... More 

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Bangkok, Thailand
Senior Contributor
42 reviews 42 reviews
40 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Travelling with family this was a great choice. Slightly off location but still fine to walk to old/new town with stroller, as well as getting help from hotel with very cheap cabs. Great service overall, room service, front desk, house keeping etc

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Helsinki
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I reserved a non smoking room and was placed in this stinky smoking room. The reception told me that they cannot see that my reservation was non smoking and even though it says so in my reservation confirmation mail. There were no free non smoking rooms, so now I am stuck here and all my glothes will have this bad... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Vilnius, responded to this review

Dear Kristian S, Thank you for being one of our valued guest and taking the time to leave feedback about your stay. It is regrettable that the issues encountered with the smoking room and that you found our hotel needing renovation prevented you from fully enjoying your stay with us. We’d like to obtain some additional details regarding your experience,... More 

Travelers are raving about these Vilnius hotels

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 1, 2015

I had a near perfect business trip to Vilnius in November, and this hotel was ideally located. CHECK IN AND FRONT DESK The hotel wasn’t terribly busy, and on arrival they upgraded me to a business class room. The reception area was undergoing renovation, so the front desk was a very small hole in the wall. Throughout the stay, the... More 

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Ljubljana, Slovenia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 31, 2014

I stayed at this hotel at the beginning of December 2014 for two nights. The hotel locates near the park and close to old city center (20 min by feet or 7-8 euro by taxi cca. 5 minutes). The taxi from airport to the hotel was 11 euro. The room was very large and comfortable. The window view was fantastic.... More 

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Jurate S, Front Office Manager at Crowne Plaza Vilnius, responded to this review

Dear Victoria Z, Thank you for your review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Please be assured that all comments are acted upon and used to improve the products and service we provide to our guests. I would like to say that all our guests... More 

Oslo, Norway
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 11, 2014

Lovely, large room, recently refurbished, great bed, linen, toiletries. The room service people and I clearly disagreed about the temperature. Every time I came back to the room the thermostat was turned to 27 C, and it took a while to get the temparature down to a temperature I could sleep in. All the common rooms were also kept very... More 

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Jurate S, Front Office Manager at Crowne Plaza Vilnius, responded to this review

Dear Highgate11, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More 

Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 10, 2014

The hotel is located near park and city center. Very nice view to city. room is big and inside you can fine all what you need and more... Very friendly stuff. Sauna and swimming pool is free of charges from 7-00 till 10-00. The breakfast is rich.

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Jurate S, Front Office Manager at Crowne Plaza Vilnius, responded to this review

Dear Contributor, I would like to thank you very much for your opinion about our hotel. All of our staff is doing their best to provide service on the high level. We are looking forward to see you again during your travel to Vilnius. Jurate Snitkiene Front Office Manager More 

Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 21, 2014

I stayed at the Crown Plaza in Vilnius for a week in November 2014. I was in Vilnius on business, the hotel was good value for money, it was kept clean and tidy. It cost me about 20 litas (£5) on average to get to the old town in taxis which were quick and plentiful. The taxi to the airport... More 

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Jurate S, Front Office Manager at Crowne Plaza Vilnius, responded to this review

Dear Steve E, Thank you for staying with us and your comment you have shared on TripAdvisor, every opinion is very important for us. We greatly appreciate your feedback as this gives us the avenue to improve on our guest services. Again, thank you for staying with us and we hope to have an opportunity to serve you again. Jurate... More 

Minsk, Belarus
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

Ii is not the first time I choose this hotel for its quiet location, great service, neat and clean rooms, free WiFi, but this time I would like to acknowledge courtesy and genuine caring attitude of the hotel staff. The staff of reception and breakfast restaurant are very helpful and extremely attentive to guests' requests.

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Worthing, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 4, 2014

Stayed at this hotel a couple of weeks ago. Very quiet so got an upgrade. Really comfortable. and food in both the restaurant on the top floor and in the bar downstairs was really good. I thought the breakfast was really good. The front reception was being done up so didn't look up to much. Staff very friendly.

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