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BEST WESTERN Santakos Hotel

#7 of 29 Hotels in Kaunas
Certificate of Excellence
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J. Gruodzio Street 21, Kaunas 52316, Lithuania
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BEST WESTERN Santakos Hotel
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BEST WESTERN Santakos Hotel
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163 reviews from our community

Traveler rating
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    16
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    6
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57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
169 reviews 169 reviews
88 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here last week as part of a long weekend in Lithuania. We paid very little and were given an upgrade to a large and beautifully furnished room with a luxury bathroom. The bed was extremely comfortable, and the breakfast was reasonable. Would definitely recommend.

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Muscat
Top Contributor
71 reviews 71 reviews
15 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at BW Santakos last week. Ideally located between city centre and the old town. Walking distance to everywhere. Rooms are very comfortable and spacious, and the breakfast is great with a wide selection of delicious items to choose from. Beds are very comfortable. Would definitely go back if I am in Kaunas again.

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Knighton, United Kingdom
Top Contributor
69 reviews 69 reviews
36 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 23, 2015

Ideally situated between The Old Town and New Town in a quiet back street. Warm friendly greeting and quick check in ( slight glitch with safe sorted straight away ) Large comfortable room ( 216 ) - nice to have wc separate from bathroom - well equipped but no tea and coffee facilities! Good filling breakfast and evening meal fine... More 

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Amesbury, England, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 1, 2015

This hotel is perfectly situated in Kaunas town centre. The Old Town is right on the doorstep with lots of bars and restaurants. Too many to choose from. We walked into town on two occasions at night time with no threat of violence or unrest whatsoever. Everyone seem so friendly. The staff at the hotel are wonderful and we made... More 

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Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and... More 

Riga, Latvia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 16, 2015

This hotel is quite convenient regarding price, location, service and breakfast. Very nice and comfortable room. Not new, but clean. Friendly staff. I asked for a quite room on the top floor, and I've got this room. Many thanks for this. Only one minus that double bed consists of 2 single, and mattresses were not fixed, really not comfortable. Very... More 

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Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 24, 2015

Had stayed only one night, but it was an amazing experience. Hotel is very unique and different to other Best Westerns;) Very friendly welcoming staff, had an amazing Lithuanian breakfast. Also it's in a very good location. Highly recommend:) enjoy.

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Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Dear Ms. Rasa, Thank you so much for sharing your wonderful experience, we are glad you love our hotel! We hope you are able to give us another opportunity when your travels bring you back to Kaunas. Warm regards, Inga Kerbelyte Managing Director More 

Rzeszow, Poland
Top Contributor
114 reviews 114 reviews
87 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 17, 2014

Hotel is in very good location, about 5 minutes walk from the main square. There is free and secure parking. Very well working internet access, fast and without any stupid passwords via web page. Staff trying to be helpful, efficient and nice most of the time. Rooms were nice and sort of cosy, I did liked them. Breakfast is not... More 

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Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for writing the feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. And thank you for telling us issues with the breakfast we have to improve. Your satisfaction is important to us and we will be using the feedback you gave us to... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed December 13, 2014

The hotel was excellent and especially for the price. With safari parking and friendly staff it was one of the best hotels I have ever stayed in. Staff were more than happy to give recommendations for eating out and they also helped with my rusty Lithuanian language, especially the young lady with the dark hair. She helped me a lot... More 

Was this review helpful? Yes
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your kind and warm words regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

2 reviews
5 of 5 stars Reviewed December 2, 2014

Great hotel 4*, highly recommended! Close to the Kaunas center, very cosy and quiet, there're parking, sauna, swimming pool, etc., exceptional breakfasts and finally it's rather cheap for its level! Placed in the XVI centure building...

Was this review helpful? Yes
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your warm words regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Vilnius
Contributor
18 reviews 18 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 1, 2014

Close to the old town also to the biggest arena in the country for the events , free parking , free WiFi , absolutely fine breakfast . We had 4 twin rooms , all in the first floor , a bit different , but all of them fine .

Was this review helpful? Yes
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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