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BEST WESTERN Santakos Hotel

#4 of 29 Hotels in Kaunas
Certificate of Excellence
J. Gruodzio Street 21, Kaunas 52316, Lithuania
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1 room 1 adult
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BEST WESTERN Santakos Hotel
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211 Reviews from our TripAdvisor Community

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Riga, Latvia
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here one night. The staff was nice, breakfast was basic but our room had a fantastic view at the old town. Large windows from ceiling to floor. We liked that we could bring our dog. The parking however can be tricky due to limited space. You should know your car and it's dimensions to be able to navigate... More 

Helpful?
Thank M S
Bangor, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 23, 2015

Beautiful hotel,spacious cosy room,incredible choice of breakfast-thought could please anyone!:)Free sauna and swimming pool until 11am.Very friendly and helpful staff.Hotel close to old town and central promenade,was easy to enjoy every minute of it and to see a beauty of the city and to be home.Definitely going to stay again and would recommend to friends or visitors from other countries.

Helpful?
Thank Daiva A
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you ever so much for your kind feedback! We'd love to welcome you at our hotel again. Wishing you a lovely day, Inga Kerbelyte Managing director BEST WESTERN Hotel Santaka More 

Katowice, Poland
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 12, 2015 via mobile

Good location, nice interiors (though is kinda hard to find the restaurant). Room clean and cozy. Nice service. Breakfast - not that good - totally overbooked eggs, some strange sausages - but nothing lethal. Generally - positive recommendation.

Helpful?
1 Thank Radosław M
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Exeter, United Kingdom
Level Contributor
137 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed November 1, 2015 via mobile

The hotel is in a an old refurbished building and has been modernised well. We had a suite which was very large with separate WC and bathroom. The best part of the room was a the corner bay window, the glass was floor to ceiling and there was a table and 2 chairs in it, a great place to sit... More 

Helpful?
1 Thank MartinS39194S
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your feedback regarding your recent stay at our property. Thank you for your kind and warm words towards our hotel. Also, on behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to... More 

kilkenny ireland
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 14, 2015

we had a 3 night stay with two single rooms, great value at under 40 euro a night with breakfast, single room was big and spacious and nicely decorated and spotlessly clean, bed very comfy. just a small walk from old town and other areas are 5 to 10 mins walk, breakfast was usual fare with plenty of breads,meats,cheese etc,... More 

Helpful?
Thank philpotno7
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you ever so much for your warm and kind feedback. We are so happy hearing you enjoyed your stay with us. We solved out the problem with the quality of juices for the breakfast, thank you for telling it. And all our staff is looking forward to welcome you and your friends at our hotel next spring! BEST regards,... More 

Sandwich, Massachusetts
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 9, 2015

Lithuania is filled with lots of rich history set in well-preserved Old Town areas. It would be hard to beat this vacation experience if old world history and charm are on your radar. All the rooms in the very reasonably priced hotels we stayed in were larger than any we’ve seen in other European cities. Santakos is a modern hotel... More 

Helpful?
Thank Jeffrey O
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you ever so much for your feedback regarding your recent stay at our - BEST WESTERN Santakos - hotel and Kaunas. Your feedback is very important to us and we will be using it to implement improvements to ensure we offer a better experience for all guests in the future - and we'll start from our breakfast's hot meals.... More 

mn
Level Contributor
164 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed October 1, 2015 via mobile

Rooms are big and spacious. Bathroom clean and large. Quiet. Refri and lots,of,tv choices. Breakfast good. Food could be warmer. Expresso but no hot milk. Great location. Close to old town easy walk ped street which has restruants and stores

Helpful?
Thank MnTreker
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you ever so much for your kind and warm words towards our hotel. I can promise - we solved the hot meals during the breakfast problem already, so, I really hope you enjoy your next stay with us. Thank you for your feedback once again. BEST regards, Inga Kerbelyte Managing director BEST WESTERN Hotel Santakos, Kaunas, Lithuania More 

Oslo, Norway
2 reviews
5 of 5 stars Reviewed September 30, 2015 via mobile

I stayed there one night with my two kids. The room was large and clean, the staff friendly and attentive, the breakfast great (although all four varieties of eggs were overdone.) The staff even came with juice boxes for the boys, which they really appreciated. A small minus for the pool, which is not meant for swimming, but for dipping... More 

Helpful?
Thank Arne Kristian A
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your kind feedback regarding you stay with us. Nice to hear that you and your boys enjoyed yous stay at our hotel. We are looking forward to your arrival to our hotel again. And I assure you that hot meals for breakfast will be provided properly. BEST regards, Inga Kerbelyte Managing director BEST WESTERN Hotel Santakos More 

Island of Malta, Malta
1 review
5 of 5 stars Reviewed September 22, 2015 via mobile

We visited this hotel during mid august 2015. Hotel is very clean and rooms are extremely spacious and comfortable. Breakfast was very good. Reception and restaurant staff were very polite and met all our requests. A special thanks goes Mrs.Inga. This was a holiday to remember. Les & Nat.

Helpful?
Thank Natalie Z
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Dear Natalie, thank you ever so much for your kind and warm feedback! We are happy to have such a kind and pleasant guests. And we are looking forward to welcome you at our hotel in December again! Wishing you a lovely day, Warmest regards, Inga Kerbelyte Managing director BEST WESTERN Hotel Santakos More 

2 reviews
5 of 5 stars Reviewed September 7, 2015 via mobile

Big and nice room for a city hotel. It central both to the old city and the Akropolis mall. The main street is also close and there are many good restaurants nearby. The pool isn't something big. The breakfast also is very good

Helpful?
Thank Sebbe G
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your kind feedback! We are looking forward to welcome you at our hotel again. Wishing you a lovely day and BEST regards, Inga Kerbelyte Managing Director BEST WESTERN Hotel Santaka More 

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