We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Santakos Hotel

#6 of 29 Hotels in Kaunas
Certificate of Excellence
4.0 of 5
Hotel website
Hotel deals
J. Gruodzio Street 21, Kaunas 52316, Lithuania
Special Offer
SAVE UP TO 20%
BEST WESTERN Santakos Hotel
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #6 of 29 Hotels in Kaunas
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
933hannuy
Add Photo Write a Review

172 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    74
    69
    17
    6
    6
See reviews for
20
60
6
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (172)
  • Mar-May only
    (44)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (29)
All months
Level Contributor
9 reviews
7 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Room was big. Service was good. Breakfast was good. Everything was good. Only minus was that there's no air- condition in the rooms and car parking place are very small. There are good restaurant nearby hotel. Hotel are easy to find. Very nice place.

Was this review helpful? Yes
Staines, United Kingdom
Level Contributor
582 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 1,416 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

An old building tucked into a cobbled side street, yet once inside much has been modernised. The breakfast area is very small, we queued for ages to get around and everything ran out, we waited for glasses for juice, cups for coffee, bread and cheeses. The 2 staff were doing their best but couldn't cope with the demand which left... More 

Was this review helpful? Yes 3
Wiesbaden, Germany
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is located near the center and not far from the Main Mall. The staff spoke very good English and were very accommodating. I found the breakfast provided was some what limited but still good.

Was this review helpful? Yes
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your kind feedback regarding your stay at our hotel. Your feedback is very important to us and we value it. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We will be using the feedback you... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Good location friendly English speaking staff very helpful, a quick 5 minute walk to the vibrant centre, wifi connection was excellent, facilities in the room very clean and good standard. I'd recommend for either both business and pleasure

Was this review helpful? Yes
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your kind and warm words regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Bath, United Kingdom
Level Contributor
87 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for 3 nights in this Hotel which looks a bit bleak from the outside but inside is very well appointed and comfortable. In a great position just a few minutes walk from Kaunas Old town centre, yet on a quiet side street. Rooms were a decent size with all the facilities you would expect for this standard of hotel.... More 

Was this review helpful? Yes
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your kind words towards our hotel. We value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance... More 

Toronto, Canada
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Tucked away in a cobbled side street, 5 minute walk will bring you back to the main street with lot of restaurant. Breakfast is good and fresh, but the 2 waitress working there were more interested in chatting at the bar themselves than serving. I asked them twice to refill the fruit plate and they say OK and did not... More 

Was this review helpful? Yes
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your feedback regarding your recent stay at our property and our breakfast staff. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

Vilnius, Lithuania
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 1, 2015

Great location, free parking place, helpful staff, good wi-fi and FANTASTIC room! The only minus was breakfast. It is quite poor. We had our breakfast at about 10 AM and all hot dishes were cold.. So if management will improve breakfast Santakos hotel will be my favorit hotel in Kaunas!

Was this review helpful? Yes
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you foryour feedback regarding your recent stay at our property. Your business is very important to us and we value your kind and warm words. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Ankaran, Slovenia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2015

The hotel is in the center of Kaunas. Everything you need you can find near by. There's also a shopping center really close. The rooms are very nice and clean, the receptionist will always be available and polite. The hotel has a nice charm I would say.

Was this review helpful? Yes 1
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

London, United Kingdom
Level Contributor
175 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed May 28, 2015

Stayed here last week as part of a long weekend in Lithuania. We paid very little and were given an upgrade to a large and beautifully furnished room with a luxury bathroom. The bed was extremely comfortable, and the breakfast was reasonable. Would definitely recommend.

Was this review helpful? Yes
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Muscat
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed May 2, 2015

I stayed at BW Santakos last week. Ideally located between city centre and the old town. Walking distance to everywhere. Rooms are very comfortable and spacious, and the breakfast is great with a wide selection of delicious items to choose from. Beds are very comfortable. Would definitely go back if I am in Kaunas again.

Was this review helpful? Yes
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Questions? Get answers from hotel staff and past guests. Ask a question

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (56)
Viewed
Room/suite (19)
Viewed
Dining (6)
Viewed
Hotel & grounds (10)
Viewed
View from room (3)
Viewed
Bathroom (5)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (2)
Viewed
Hotel & grounds (2)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Kaunas hotels
0.3 mi away
Kaunas City Hotel
Kaunas City Hotel
#2 of 29 in Kaunas
4.5 of 5 stars 165 reviews
0.6 mi away
Daugirdas Hotel
Daugirdas Hotel
#4 of 29 in Kaunas
4.5 of 5 stars 186 reviews
0.8 mi away
Park Inn by Radisson Kaunas
Show Prices
Show Prices
Show Prices
0.3 mi away
Kaunas Hotel
Kaunas Hotel
#9 of 29 in Kaunas
4.0 of 5 stars 217 reviews
1.0 mi away
Algiro Hotel
Algiro Hotel
#1 of 29 in Kaunas
4.5 of 5 stars 72 reviews
1.2 mi away
Ibis Kaunas Centre
Ibis Kaunas Centre
#5 of 29 in Kaunas
4.5 of 5 stars 175 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Back to top
Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay