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BEST WESTERN Palace Hotel Polom

4.0 of 5 Hviezdoslavova 22, Zilina 01001, Slovakia
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BEST WESTERN Palace Hotel Polom
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BEST WESTERN Palace Hotel Polom
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32 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Slovak first
  • Spanish first
  • Any
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Bratislava, Slovakia
Top Contributor
187 reviews 187 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 11, 2015

Very close to railway station and on edge of city center. Rooms are big and comfortable, staff quick, helpful and very polite. Breakfast is good, but selection strongly depends, if restaurant is crowded or not. Ask staff and they will replenish meals.

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Thionville, France
Top Contributor
142 reviews 142 reviews
43 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed December 9, 2014

as soon as i arrived , i was surprised by the time i had to wait at the reception; 2 persons before me and i wait 25' ( 1 receptionist only at 6pm) and i had chance to have a room view in the back; in front of hotel , the station and a main road, very Noisy in the... More 

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Senior Contributor
21 reviews 21 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 28, 2014

Very comfortable room, quiet and spacious. Bathroom well stocked and spotlessly clean. Breakfast was very good especially the omlettes cooked to order. Evening meal well cooked and enjoyable. The feeling of the hotel is a little last century and it is decorated in a very old fashioned way but that does not detract from a good experience. Extremely helpful staff,... More 

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Kingston upon Hull, England
Top Contributor
91 reviews 91 reviews
44 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed September 23, 2014 via mobile

A little bit gloomy and in need of a revamp to bring it up to modern day standards. That said, the rooms are well sound proofed and the beds very comfortable. The so-called high speed wi-fi is painfully slow.

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2 reviews
2 of 5 stars Reviewed September 14, 2014

Wifi - not available in the room or available with poor signal, so not usable. Breakfast - terrible. Almost nothing to choose, service is not interested on refilling missing food or drinks. After reminding them to refill it took cca. 30 minutes. Bad start of each day... Your receive breakfast coupons to get the breakfast - you are traveling 20... More 

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Bratislava, Slovakia
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 8, 2013

The hotel is situated in the center - opposite the train station - very comfortable when you arrive by train. If you arrive by car they have a secured parking place next to hotel. Rooms are clean. The receptionist was allways helpful. They even serve for a small fee the breakfast to your room. They have an own hotel car/taxi,... More 

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Litomerice, Czech Republic
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 30, 2013

Perfect hotel near to center of city Žilina. Very good hotel room with perfect service. The room was clean and quite spacious. Staff friendly and helpful. Hotel restaurant is perfect with good food. The price is well.

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2013

The sevices are good, the hotel is beautifull. Disatvantage is that hotel dont have a wellness. Hotel is realy cute in a center, nice hotel, nice room. The hotel team help us to spend our leasure time quality and help us to find realy nice place near Žilina to have a good time and to have fun.the breakfast and measl... More 

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Riyadh, Saudi Arabia
Top Contributor
63 reviews 63 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 12, 2013

Driving through north west of Slovakia we had to stop over for the night and we hit this 4 star hotel. First of all it should be 2-3 star hotel . old furniture and most things( Tv, mini refrigerator and wifi are not working ) with it's price of 110 US $$ it is Ok to spend a night and... More 

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Rotterdam, The Netherlands
1 review
3 of 5 stars Reviewed October 2, 2012

I could not find emergency staircases apart from the main staircase. The main staircase is completely open so that smoke from one part of the building can spread all over the hotel. Conclusion: the fire safety situation is bad. Otherwise the hotel is OK.

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Additional Information about BEST WESTERN Palace Hotel Polom

Address: Hviezdoslavova 22, Zilina 01001, Slovakia
Phone Number:
Location: Slovakia > Zilina Region > Zilina
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Palace Hotel Polom 4*
Number of rooms: 70
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