We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Palace Hotel Polom

Hotel website
Hviezdoslavova 22, Zilina 01001, Slovakia
Offers & Announcements
SAVE UP TO 15%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN Palace Hotel Polom
Professional photos View all
Browse nearby
BEST WESTERN Palace Hotel Polom
Write a Review

33 reviews from our community

Traveler rating
    12
    6
    8
    7
    0
See reviews for
3
5
7
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Slovak first
  • Spanish first
  • Any
English first
  • All months
    (33)
  • Mar-May only
    (10)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (7)
All months
Moscow, Russia
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is situated perfectly just a few steps from the railway station, but if you do not know exactly, where it is you can not find it, no signs!!! Have to ask people!!! The reception lady knocked me out right away saying, that we HAD your reservation, but you cancelled it???? But we kept your room anyway ???? I... More 

Was this review helpful? Yes
Bratislava, Slovakia
Top Contributor
203 reviews 203 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 11, 2015

Very close to railway station and on edge of city center. Rooms are big and comfortable, staff quick, helpful and very polite. Breakfast is good, but selection strongly depends, if restaurant is crowded or not. Ask staff and they will replenish meals.

Was this review helpful? Yes
Thionville, France
Top Contributor
153 reviews 153 reviews
47 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 9, 2014

as soon as i arrived , i was surprised by the time i had to wait at the reception; 2 persons before me and i wait 25' ( 1 receptionist only at 6pm) and i had chance to have a room view in the back; in front of hotel , the station and a main road, very Noisy in the... More 

Was this review helpful? Yes
York
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 28, 2014

Very comfortable room, quiet and spacious. Bathroom well stocked and spotlessly clean. Breakfast was very good especially the omlettes cooked to order. Evening meal well cooked and enjoyable. The feeling of the hotel is a little last century and it is decorated in a very old fashioned way but that does not detract from a good experience. Extremely helpful staff,... More 

Was this review helpful? Yes
Kingston upon Hull, England
Top Contributor
91 reviews 91 reviews
44 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed September 23, 2014 via mobile

A little bit gloomy and in need of a revamp to bring it up to modern day standards. That said, the rooms are well sound proofed and the beds very comfortable. The so-called high speed wi-fi is painfully slow.

Was this review helpful? Yes
Bratislava
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed September 14, 2014

Wifi - not available in the room or available with poor signal, so not usable. Breakfast - terrible. Almost nothing to choose, service is not interested on refilling missing food or drinks. After reminding them to refill it took cca. 30 minutes. Bad start of each day... Your receive breakfast coupons to get the breakfast - you are traveling 20... More 

Was this review helpful? Yes

Travelers are raving about these Zilina hotels

Bratislava, Slovakia
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 8, 2013

The hotel is situated in the center - opposite the train station - very comfortable when you arrive by train. If you arrive by car they have a secured parking place next to hotel. Rooms are clean. The receptionist was allways helpful. They even serve for a small fee the breakfast to your room. They have an own hotel car/taxi,... More 

Was this review helpful? Yes 1
Litomerice, Czech Republic
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 30, 2013

Perfect hotel near to center of city Žilina. Very good hotel room with perfect service. The room was clean and quite spacious. Staff friendly and helpful. Hotel restaurant is perfect with good food. The price is well.

Was this review helpful? Yes 3
Rijeka
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2013

The sevices are good, the hotel is beautifull. Disatvantage is that hotel dont have a wellness. Hotel is realy cute in a center, nice hotel, nice room. The hotel team help us to spend our leasure time quality and help us to find realy nice place near Žilina to have a good time and to have fun.the breakfast and measl... More 

Was this review helpful? Yes 2
Riyadh, Saudi Arabia
Top Contributor
71 reviews 71 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 12, 2013

Driving through north west of Slovakia we had to stop over for the night and we hit this 4 star hotel. First of all it should be 2-3 star hotel . old furniture and most things( Tv, mini refrigerator and wifi are not working ) with it's price of 110 US $$ it is Ok to spend a night and... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Bathroom (2)
Viewed
View from room (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Dining (8)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question