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BEST WESTERN Palace Hotel Polom

Hviezdoslavova 22, Zilina 01001, Slovakia
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36 Reviews from our TripAdvisor Community

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Traveler rating
    13
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19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Slovak first
  • Spanish first
  • Any
English first
  • All months
    (36)
  • Mar-May only
    (12)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (7)
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Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 11, 2015

I booked a nite in the hotel, when I showed up to check in in the nite. Receptionist Radka talked to me via intercom telling that she doesn't have reservation in the system. I told her I have it on me, she even didn't bother to open the door and check with me. She said - Sorry I dont have... More 

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Moscow, Russia
Level Contributor
33 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed March 18, 2015

This hotel is situated perfectly just a few steps from the railway station, but if you do not know exactly, where it is you can not find it, no signs!!! Have to ask people!!! The reception lady knocked me out right away saying, that we HAD your reservation, but you cancelled it???? But we kept your room anyway ???? I... More 

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Bratislava, Slovakia
Level Contributor
218 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed January 11, 2015

Very close to railway station and on edge of city center. Rooms are big and comfortable, staff quick, helpful and very polite. Breakfast is good, but selection strongly depends, if restaurant is crowded or not. Ask staff and they will replenish meals.

Was this review helpful? Yes 1
Thionville, France
Level Contributor
205 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed December 9, 2014

as soon as i arrived , i was surprised by the time i had to wait at the reception; 2 persons before me and i wait 25' ( 1 receptionist only at 6pm) and i had chance to have a room view in the back; in front of hotel , the station and a main road, very Noisy in the... More 

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York
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 28, 2014

Very comfortable room, quiet and spacious. Bathroom well stocked and spotlessly clean. Breakfast was very good especially the omlettes cooked to order. Evening meal well cooked and enjoyable. The feeling of the hotel is a little last century and it is decorated in a very old fashioned way but that does not detract from a good experience. Extremely helpful staff,... More 

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Kingston upon Hull, England
Level Contributor
89 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 stars Reviewed September 23, 2014 via mobile

A little bit gloomy and in need of a revamp to bring it up to modern day standards. That said, the rooms are well sound proofed and the beds very comfortable. The so-called high speed wi-fi is painfully slow.

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Bratislava
Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed September 14, 2014

Wifi - not available in the room or available with poor signal, so not usable. Breakfast - terrible. Almost nothing to choose, service is not interested on refilling missing food or drinks. After reminding them to refill it took cca. 30 minutes. Bad start of each day... Your receive breakfast coupons to get the breakfast - you are traveling 20... More 

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Bratislava, Slovakia
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed December 8, 2013

The hotel is situated in the center - opposite the train station - very comfortable when you arrive by train. If you arrive by car they have a secured parking place next to hotel. Rooms are clean. The receptionist was allways helpful. They even serve for a small fee the breakfast to your room. They have an own hotel car/taxi,... More 

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Litomerice, Czech Republic
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 30, 2013

Perfect hotel near to center of city Žilina. Very good hotel room with perfect service. The room was clean and quite spacious. Staff friendly and helpful. Hotel restaurant is perfect with good food. The price is well.

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Rijeka
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2013

The sevices are good, the hotel is beautifull. Disatvantage is that hotel dont have a wellness. Hotel is realy cute in a center, nice hotel, nice room. The hotel team help us to spend our leasure time quality and help us to find realy nice place near Žilina to have a good time and to have fun.the breakfast and measl... More 

Was this review helpful? Yes 1
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