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Spa Hotel Splendid

KupeLny Ostrov , 921 29, Piestany 921 29, Slovakia (Formerly Balnea Grand Hotel)
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Best prices for: 1 room 1 guest
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Spa Hotel  Splendid
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13 reviews from our community

Traveler rating
    3
    4
    2
    1
    3
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2
5
4
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Czech first
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (13)
  • Mar-May only
    (2)
  • Jun-Aug only
    (2)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (3)
All months
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 12, 2015

Child portions for dinner. And it gets even worse, food was cold and raw. Nearest restaurant is about 25min. walk from hotel in Piestany town. Staff(this includes receptionist and head waiter) is terrible. No wifi or internet connection in room. To Hotel management that is replaying to posts on tripadvisor: Put more effort into sorting things out. To anyone wanting... More 

Was this review helpful? Yes 3
SpaPiestany, Manager at Spa Hotel Splendid, responded to this review
Google Translation

Vážený pán Marák, dovoľte nám, poďakovať sa za Vašu návštevu v Kúpeľoch Piešťany. Sme radi, že ste venovali čas ohodnoteniu... More 

Munich, Germany
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 2, 2015

I paid for a couple of days stay during the Christmas 2014. I can say I am very disappointed by their service. First of all you will find out that they are going to overcharge you. Everything is overpriced there. But you are going to pay for rubbish service. They do not know how to deal with guest! Their main... More 

Was this review helpful? Yes 3
SpaPiestany, Manager at Spa Hotel Splendid, responded to this review

Dear Nataly, thank you for having chosen our Balnea Grand Splendid for your stay. I appreciate that you have taken the time and effort to review our hotel after your stay. We are going to deal your negative comment. My team and I look forward to your next visit and until then we wish you good health. Your sincerely Peter... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 13, 2014

We bought the stay during the Christmass. I can say it was really unpleasent ecperience. They charged extra high price for Christmass dinner but there was nothing what to eat from their buffet. People walked around with empty plates. Their staff came with small amount of fruits. During the each dinner they close possibility to drink water for free. You... More 

Was this review helpful? Yes 3
SpaPiestany, Manager at Spa Hotel Splendid, responded to this review

Dear Guest, thank you for having chosen our Balnea Grand Splendid for your stay. I appreciate that you have taken the time and effort to review our hotel after your stay. We are going to deal your negative comment. My team and I look forward to your next visit and until then we wish you good health. Your sincerely Peter... More 

Ramat Gan, Israel
Contributor
14 reviews 14 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 25, 2013

We stayed at the hotel as a group of 5 people. On the first day we arrived just before lunch ended and went to eat. after eating we went to see the doctor for our stay plan. The doctor was very professional and nice. After this we finally went to check our rooms. the rooms we had looked the same... More 

Was this review helpful? Yes
SpaPiestany, Manager at Spa Hotel Splendid, responded to this review

Dear guests, Thank you for your positive review of our hotel as well as medical and spa services department. You are right, the hotel is equipped with older furniture, but we expect in the near future renovation of the hotel. We look forward to seeing you in the future. Yours faithfully, Peter Mičuda Hotel Manager Spa Hotel Balnea Grand Splendid More 

Warsaw, Poland
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 25, 2008

I spend there enjoyable spa week my girfriends. Balnea Grand is the part of hotel’s complex Balnea Grand Splendid, which is closed by Balnea centre in the northern part of Spa Island. It was a little bit awkward for us 27 years old to be in a place with people aged between 40 and 80, we really couldnt interact with... More 

Was this review helpful? Yes 5
SpaPiestany, Manager at Spa Hotel Splendid, responded to this review

Dear guests, Thank you for your positive assessment of hotel services. You are right that you can in our hotels meet the elderly. Attending our guests various ages who care about their health active. For errors and omissions in providing spa treatments we apologize and we take corrective action. We look forward to seeing you in the future. Yours faithfully,... More 

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