- Szekesfehervar Novotel

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The rooms RE typical Novotel hotel rooms. Not something special, just good. Breakfast was very good with a great variety. However, the service was not for 4 stars. Most of the personnel did not speak any English, our mini-bar was not functioning and when I asked to change it they responded that they cannot. It passed 1 whole day to...
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Dear Client,
I am sorry to hear that you didn’t find the service at Novotel Szekesfehervar up to your expectations. We pride ourselves on our staff training, so this is something I will be looking into personally.
On other hand thank you very much for your positive comments.
Please feel free to write me a mail on: h3333-gm@accor.com to discuss...
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I have taken part on a 3 days training in the hotel. The food was excellent, the breakfast was outstanding. The room was comfortable and big enough.
I have experienced a nice service from the staff. Highly recommended hotel.
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Dear Client,
Happy to hear that you enjoyed your stay at Novotel Szekesfehervar. I look forward to your next visit. Kind regards,
Tamás Tóth
General Manager
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I spent just 4 nights in this hotel, having stayed in many Novotel Hotels in the UK, and was happy to see the quality in Hungary matches that of the UK.
Check-in very efficient, staff helpful and friendly
The rooms are always of good quality, the only surprise being the double bed being provided with a single quilt. I have...
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Dear Client,
Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at Novotel Szekesfehervar and look forward to seeing you again in the near future.
Kind regards,
Tamás Tóth
General Manager
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Szekesfehevar is a small town and there were not a lot of hotel choices. My husband's family lives nearby and this was a convenient location to stay over. When we were there, they were renovating the lobby and it smelled of chemical, like glue or something so I had a headache from the fumes. The restaurant has an open-concept so...
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Dear Client,
Thank you for posting your thoughts on here, I really value your feedback. I am delighted that generally you enjoyed your visit at Novotel Szekesfehervar.
I apologize because of the refurbishment during your stay in the lobby area.
I look forward to welcoming you back at Novotel Szekesfehervar.
Kind regards,
Tamas Tóth
General Manager
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Very nice atmosphere, very nice staff, great stay.
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Dear Client,
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Novotel Szekesfehervar and look forward to welcoming you back again soon.
Kind regards,
Tamas Tóth
General Manager
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I have spent 3 very nice days in the hotel. Everyone was very friendly, the restaurant dinners were great!! I loved it.
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Dear Client,
Thank you for taking the time to answer our questionnaire.
We very much appreciate your positive comments regarding your stay at the Novotel Szekesfehervar. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward...
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I am a pretty easy reviewer most times, but this hotel did not impress. My room smelled the entire time because of a water leak in the air conditioning unit that they failed to fix the whole 10 days I was there. We complained numerous times and had it worked on once but other than that they just blew me...
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Dear Client,
Thank you for taking the time to tell us about your experience at the Novotel Szekesfehervar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...
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I've been a few great times in Szekesfehervar mainly in Novotel. The overal service is pretty good. Staff at the front desk and the lobby is just professional. Kind, quick, has a nice attitude and informatvive enough at the checking-in and the waiters are also nice people. Free wifi access is offered by receptionist which is easy-to-log-in but sometimes the...
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Dear Client,
Thank you for taking the time to answer our questionnaire.
We very much appreciate your positive comments regarding your stay at the Novotel Szekesfehervar.I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward -...
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This hotel is very good! The staff is extremely friendly, always willing to help you! They make you feel like home. The rooms are very clean and spacious with nice furniture. The breakfast is excellent. Good internet speed and when I was there it was free of charge. I strongly recommend this hotel from all my heart! The locations is...
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Dear Client,
Thank you for taking the time to answer our questionnaire.
We very much appreciate your positive comments regarding your stay at the Novotel Szekesfehervar.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward...
More