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4.0 of 5 Hotel   |   Ojtozi Fasor 3, Sopron 9400, Hungary
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Fagus
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Ranked #7 of 13 Hotels in Sopron
A recent review
4 of 5 stars Reviewed September 26, 2014
tonytsheng
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53 reviews from our community

Traveler rating
    5
    17
    20
    8
    3
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10
16
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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  • All months
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    (9)
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    (17)
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    (19)
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    (8)
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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We stayed there for 2 nights and in summary the hotel is very disappointing and we had only bad experiences. Generally, the quality is not for a 4 star hotel and the services and the niveau look like as an old company's recreational place from the late 80's (although the hotel was built after this period). The rooms are dirty,... More

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Kovacs M, Director of Sales at Fagus, responded to this review

Dear AZ, Thank you for your review. We are very disappointed that you found only negativ features, althought you are right in mostly. The carpets are realy dirty, we tried already more companies, there is a company for example who is coming with nanotechnology cleaning system on next Monday. The air-condition system is realy old one, (as the hotel is... More

Top Contributor
54 reviews 54 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 26, 2014

I stayed here with two large conferences in the summer of 2007 and 2008 and was very pleased overall with the hotel. Staff was great and helpful and the property is beautiful. The food was delicious and the amenities on the property were more than adequate, including the pool, spa, and the walking paths. Because we were with conferences, we... More

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Kovacs M, Director of Sales at Fagus, responded to this review

Dear Tonytshen, Thank you very much for your great review. We are very pleased every time, when we get positiv feedback from our guests. Sopron is realy a wonderful place, where nature (Lövérek Hill) and history (downtown) are living in perfect harmony. Thank you again, and we wish you a lot of further joyful hotel stay! More

Budapest, Hungary
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 6, 2014

There were a young football team in the hotel, they were making a HUGE noise during the night (until 3am!!!) They were constantly shouting in the corridor and shutting the doors SEVERAL times every single night... We payed for a room with air conditioner, but the air conditioner didn't work in our room...

Was this review helpful? Yes 2
Kovacs M, Director of Sales at Fagus, responded to this review

Dear KM, Thank you very much for your review. We are very sorry, hearing you couldn't sleep well because the young football team. We offer you 50 % discount to your next stay with us let impact you with a relaxing quiet weekend in the Fagus. But please: if you have any complain anywhere, turn imidiately to the management in... More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 28, 2014

The hotel is fantastic. Great location very nice area in the middle of a forest. The hotel its self modern very pleasant place with a spa where you can spend a relaxing evening. The restaurant is good. We had dinner and breakfast there. Great selection of food and very good quality. Staff is very friendly in the restaurant and at... More

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Kovacs M, Director of Sales at Fagus, responded to this review

Dear fourati89, Thank you very much for you fantastic review. We are very happy read it, and forward it to our staff. It helps us to develope our services in hospitality and keep our colleauges well motivated. We wish you a great summer holiday! Very kind regards, Miklos Kovacs More

Sheffield
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 24, 2014

We were staying here because of being involved with an event taking place at the Hotel and I was disappointed before even arriving that this was so far out of the beautiful town centre. It was necessary to get taxis to and from the town which used up more of our forints than eating out! The hotel is modern and... More

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Kovacs M, Director of Sales at Fagus, responded to this review

Dear Mr. Garyw123, Thank you very much for your review. Refering to your opinion about the location, some people like it in the wonderful green area, others would be more happy in the historic city center. So we are different. Certainly we have website with description about the location of the hotel, where we are, how fare is the hotel... More

Helsinki, Finland
1 review
5 of 5 stars Reviewed June 1, 2014

We spent 5 amazing days in Hotel Fagus with my colleagues in the beginning of May 2014. We were all pleased with our rooms, the facilities of the hotel and the politeness of the stuff. The rooms were very clean and we had no problems with our beds (we had 4 different rooms). The view from the balcony was breathtaking.... More

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Kovacs M, Director of Sales at Fagus, responded to this review

Dear VeraFinland Guest, Thank you very much for your kind review, we realy appreciated it in every details. Your review has given us posititiv energy to do our job even better and better. Thank you again, and we wish you a wonderful summer! Miklos More

Budapest, Hungary
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 11, 2014

This is a hotel between 3 and 4 stars. On the bright side: The location is amazing, by the forest, step out and you can run, bike or walk around. Rooms are okay, nothing special but good bathroom and beds. The place is children friendly. But: cleanliness is not great, floor carpet is a minus, and the TV is kinda... More

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Kovacs M, Director of Sales at Fagus, responded to this review

Dear Guest B G, Thank you your review, we are very pleased about it. Thank you for your positiv feedback as well, and we have to accept your negative experiance too. It is true, we have some part of the hotel, what we should have to renew, for example the floor carpets, the corridor"s illumination, and others. Unfortunately we are... More

Budapest, Hungary
Reviewer
4 reviews 4 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed May 5, 2014

We travelled to this Hotel with my Family, to spend a long weekend here. We really love this part of Hungary, and this Hotel is situated in a very beautiful location. Unfortunately that is all the best, I can tell about Hotel Fagus. Let me explain: Pros: - location, surroundings - activity and trip possibilities around Sopron Negatives: - MATTRESS:... More

Was this review helpful? Yes 9
Kovacs M, Director of Sales at Fagus, responded to this review

Dear Guest, Thank you very much for your review. Of course we are not very pleased to read only negatives about the hotel and the services, but if you felt you have had not any positive experience, we have to accept it , though , we're very sorry about it. Thank you for your constructive criticism too, we’ll put away... More

Cairo, Egypt
Top Contributor
50 reviews 50 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 23, 2014

The hotel is not a five star but you get what you pay for. The price is very good in comparison to what you get. A spacious room, a nice little spa, beautiful gardens with a playground and play room is fine too. Breakfast has every thing you would need with kids. As a family we prefer to have our... More

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Kovacs M, Director of Sales at Fagus, responded to this review

Dear Customer Nermi M, Thank you very much for your absolut correct review. I agree with every words you wrote. It's clear for me from your review, you travel a lot around the world, and you know well Hungary. We wish you even more travel happenings & pleasant hotel stays! Thank you again for your positiv feedback. More

Budapest, Hungary
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 2, 2014

We went there for the weekend with my wife and little daughter. Service is nice, people are kind and always open to help. Food is average, and it seems that the hotel would need a renovation..the room for kids is not very good, need some cleaning, new toys. At least that is what we expect from such an hotel.

Was this review helpful? Yes 1
Kovacs M, Director of Sales at Fagus, responded to this review

Dear Guest Lamotta Bp, Thank you very much for your review. We appreciated very much your kind words about our services and colleauges. It's true, we have to start the renovation of the hotel as soon as we can. We are applying to start the renovational works since one year at the owner of the hotel. Partly we managed some... More

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Additional Information about Fagus

Address: Ojtozi Fasor 3, Sopron 9400, Hungary
Location: Hungary > Central Transdanubia > Gyor-Moson-Sopron County > Sopron
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fagus 4*
Number of rooms: 135
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Also Known As:
Fagus Hotel Sopron

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