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Mercure Budapest Metropol

4.0 of 5
Rakoczi Utca 58, Budapest 1074, Hungary
Hotel amenities
Mercure Budapest Metropol
Ranked #129 of 334 hotels in Budapest
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293 reviews from our community

    Trip type
Traveler rating
    45
    115
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    25
    17
Date Rating
Bratislava, Slovakia
Top Contributor
75 reviews 75 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed May 20, 2013 NEW

This was one of the worst hotel's I have ever entered in Budapest. After my reservation was cancelled accidentially in Mercure Korona I was moved to Metropol. In case you are comming by car, you have to study the map precisy as the garage is from the side where lot's of oneway streets are and no proper signs. The entrance... More

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See 7 more reviews by Iva82 for Budapest
Blaskovics, General Manager at Mercure Budapest Metropol, responded to this review
May 21, 2013

Dear Madame, Thank you very much for sharing your opinion with us. We are very sorry that Metropol hotel did not met your précised expectations, and I investigated with my team all your comments, in order to furtherly improve our services. We hope you will give us the opportunity to show you our best performance, Best Regards, Maria Blaskovics More

Antwerp, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 19, 2013 NEW

Friendly and professional reception, clean rooms at a reasonable rate (internet booking), but EUR 14 for one breakfast is very (too) expensive and the airconditioning equipment (which was on the roof I believe) was noisy.

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Review collected in partnership with Accorhotels.com

Stockholm, Sweden
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 19, 2013 NEW

There's nothing happening right next to the hotel but we walked almost everywhere and it didn't take long to get places. The staff is super friendly and helpful. The breakfast sis nothing special but very complete with fruit, eggs, bread, vegetables, etc. The rooms are very small but clean, I would definitely stay here again.

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See 2 more reviews by Elsa R for Budapest
Blaskovics, General Manager at Mercure Budapest Metropol, responded to this review
May 21, 2013

Dear Mrs. E, Thank you very much for sharing your opinion on the Tripadvisor! We are very happy that you find our hotel nice and well located, not to mention the breakfast value. We strive to exceed our guests’ expectations and a review such as yours is most gratifying. I sincerely hope we have an opportunity of welcoming you back... More

Brighton
Senior Contributor
49 reviews 49 reviews
46 hotel reviews
Reviews in 35 cities Reviews in 35 cities
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed May 17, 2013 NEW

Can't say much good or about my stay. The Hotel is close to the Underground station which is two stops to the Danube River. The area feels a little run down with street hawkers around the streets and underground station. Rooms were small but perfectly functional including TV, free wi-fi, en-suite, mini bar. If you have booked room only don't... More

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Blaskovics, General Manager at Mercure Budapest Metropol, responded to this review
May 21, 2013

Dear Guest, Thank You for your comments, I took your point in term of positive and negative feedback as well. It’s a pleasure for me to read that our housekeeping and front desk staff provided you a real professional service. I sincerely hope we have an opportunity of welcoming you back to Mercure Budapest Metropol, Best Regards, Maria Blaskovics General... More

Bratislava, Slovakia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed May 14, 2013

Let me pass my deep dissapointment for the service we have recieved today. We are having more than 200 nights in Hotel Korona Budapest a year as a company, and today´s experience just completely dissapointed us. 1. As hotel Korona was sold out, I was transffered to Hotel Metropol, with the promise of privilege room. Receptionist did not bother to... More

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Charlotte Amalie, null, United States
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 11, 2013

The Metropol building has an interesting historical back story. You just can't beat the price and location. Walk out the lobby and everything is nearby. The rooms are small but who goes to Budapest to stay in the room! All the staff were very friendly. I ended up getting a few great gifts from the shop in the lobby which... More

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Blaskovics, General Manager at Mercure Budapest Metropol, responded to this review
May 21, 2013

Dear Guest, We appreciated the time and the care you took to evaluate our hotel. It is a pleasure for us that you were satisfied with our staff, service, and location. I sincerely hope we have an opportunity of welcoming you back to Mercure Budapest Metropol, Best Regards, Maria Blaskovics General Manager More

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed May 5, 2013 via mobile

definitely did not leave us a 4-star feeling. the rooms are quite clean but seem old, the staff is not very helpful, the area in which it is located is a noisy and notorious one, only one outlet in the room which was already occupied by a lamp! there were no towels in the room, had to call for the... More

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Blaskovics, General Manager at Mercure Budapest Metropol, responded to this review
May 7, 2013

Dear Sir, Thank you very much for sharing your opinion with us! We are very sorry that full hotel occupancy with some laundry delay caused you some uncomfortable moments, and the same time I highly appreciate your positive feedback regarding good public transport possibilities and breakfast quality. We hope you will give us the opportunity to show you our best... More

Chicago, IL
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 26, 2013

I stayed here through Gate 1 Travel and it was a decent hotel. The prices I saw were pretty steep for the quality, but it was alright. The rooms were pretty clean, the carpet seemed a bit dirty though. The staff was friendly. The breakfast wasn't that good. It was in a pretty convenient location. It was within walking distance... More

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London, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 13, 2013

Eight of us spent 2 nights on a recent trip. We got exactly what we'd expect from Mecure - friendly helpful reception, clean comfortable rooms and excellent value for money. The hotel is a short (10 minutes) walk from the river and then a little way further to the main sights. It is close to some of the best bars... More

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Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 2, 2013

We stayed at the hotel for 1 night on 28th March. The check in was smooth. The staff was very good at the reception. It was very nice to discuss about the city with hotel staff as not everybody in the city understands english. The hotel is housed in a building which was originally built around 1896 i.e. same time... More

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Blaskovics, General Manager at Mercure Budapest Metropol, responded to this review
April 8, 2013

Dear Madame, Thank you for choosing to stay at the Mercure Budapest Metropol, and for sharing your experience on this site. It gives me great pleasure to read that you were satisfied with our reception team and hotel’s center location and advised other travellers. I sincerely hope we have an opportunity of welcoming you back to the Hotel, Best Regards,... More

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Additional Information about Mercure Budapest Metropol

Address: Rakoczi Utca 58, Budapest 1074, Hungary
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar/Lounge Business Center Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#78 Luxury Hotels in Budapest
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hotel offering 130 rooms situated on the Pest side halfway between the Danube and the eastern railway station. The most significant sights and public institutions of the city are within easy reach. Ideal for both business and leisure travellers. The hotel features a bar, snack counter and 3 meeting rooms. ... more   less 
Reservation Options:
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Also Known As:
Mercure Budapest Metropol Hotel
Mercure Budapest Metropol Hotel Budapest
Accor Budapest Metropol

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Mercure Budapest Metropol
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