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Hotel Charles

Travelers' Choice award winner
Hegyalja ut 23, Budapest 1016, Hungary
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Best prices for: 1 room 1 guest
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Hotel Charles
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Hotel Charles
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316 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Oxford, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Only a short stay of two nights, but I thoroughly recommend staying at Hotel Charles. Yes it is a bit dated in deco but the warmth, friendliness and helpfulness of the staff was excellent, and the rooms were very comfortable. I was lucky enough to have my room upgraded which made the stay better! The hotel organised for my transfers... More 

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very impressed with the service and helpfulness of the staff. They really couldn't do enough to help or give information. The hotel decoration has seen better days but it's extremely clean and everything was in good repair. The restaurant was also great too. I will return and will recommend to friends and family - good value!

Was this review helpful? Yes 1
Vienna, Austria
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My stay was short but ok. The hotel could be better with some internal refurbishing. Not directly in the city center, it is 15 bus-minutes away from the main station. On a busy street and close to railway (light sleepers could be bothered by cars and trains), friendly staff, clean.

Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This was a great experience, we stayed for four nights in a very large room. The food in the restaurant was magnificent and you were always felt welcome. But the most significant memory of our visit is the staff who all spoke English, and made us so welcome. The reception desk staff chatted every day and suggested places worth a... More 

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed April 8, 2015

overall great experience staying there. the service and friendliness of the employees made me think its a 5 start luxury hotel. the bus stpo is right infront of the door and takes you to the centre in 5 minutes. perfecT!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
75 reviews 75 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 6, 2015 via mobile

We stayed with a large group once again. The staff is very professional and willing to help particularly with navigating the city. Ask at the front desk for bus, tram and metro information as they will set you up accordingly. Take any bus across the river to reach the Pest side. 7 minute walk to Mom park mall that includes... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 3, 2015

Hotel has friendly staff willing to help with anything you need. Good location, within walking distance of the city but if your legs are tired the bus stop is right outside and the hotel sells bus tickets. Restaurant is great value with generous portions at cheap prices, definitely recommend. The rooms are a little tired, but include kitchen with fridge... More 

Was this review helpful? Yes 1
Leeds, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

Right from the first moment, service was excellent and the staff really friendly. They had upgraded my room, apparently because I had pre-paid but it may have more to do with how busy the hotel is at this time of year. The room was great. Have stayed in more luxurious hotels (very occasionally!) but the room was perfect for what... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 16, 2015

It does what it says on the tin. A 3* hotel that is now a little tired. The rooms and hotel were clean and the staff very friendly and helpful. The food at breakfast was typical hotel food but tasted nice. I would recommend getting a taxi from city taxis into the centre of town and most areas can be... More 

Was this review helpful? Yes 4
Bastad, Sweden
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2015

We stayed for 3 nights when visiting Budapest. It was a great place to stay at, almost like traveling back in time to the 60s, good breakfast, easy to get to even if it is not in the city centre (just take the bus right outside the front door). We were traveling with two young children, who loved the place... More 

Was this review helpful? Yes 3
GyoparSikoBarabasi, Közönségkapcsolati vezető at Hotel Charles, responded to this review

Dear Micha, We are pleased to hear you had nice experiences during your visit in Budapest, and we could be the part of it. We are sorry to have minor wifi problems at that time. Our wifi has been fixed quickly, since it is very important for our guests! We hope to see you and your family again soon in... More 

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