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Hotel Charles

3.0 of 5 Hegyalja ut 23, Budapest 1016, Hungary
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Hotel Charles
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Hotel Charles
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297 reviews from our community

Traveler rating
    142
    104
    40
    10
    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 16, 2015

It does what it says on the tin. A 3* hotel that is now a little tired. The rooms and hotel were clean and the staff very friendly and helpful. The food at breakfast was typical hotel food but tasted nice. I would recommend getting a taxi from city taxis into the centre of town and most areas can be... More 

Was this review helpful? Yes 4
Bastad, Sweden
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2015

We stayed for 3 nights when visiting Budapest. It was a great place to stay at, almost like traveling back in time to the 60s, good breakfast, easy to get to even if it is not in the city centre (just take the bus right outside the front door). We were traveling with two young children, who loved the place... More 

Was this review helpful? Yes 3
GyoparSikoBarabasi, Közönségkapcsolati vezető at Hotel Charles, responded to this review

Dear Micha, We are pleased to hear you had nice experiences during your visit in Budapest, and we could be the part of it. We are sorry to have minor wifi problems at that time. Our wifi has been fixed quickly, since it is very important for our guests! We hope to see you and your family again soon in... More 

Sarajevo Canton, Bosnia and Herzegovina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2015

We stayed at Charles Hotel between 01-02.01.2015. It was great, very friendly and helpful personel. They gave us information what to visit in Budapest, they were very polite. Also, it is possible to change money in the Hotel and food was very good. Good wifi, good parking. Chocolate for our children at departure was a really nice gesture.

Was this review helpful? Yes 1
GyoparSikoBarabasi, Közönségkapcsolati vezető at Hotel Charles, responded to this review

Dear Aleksandra! We are happy to hear that you were satisfied with our services. Thank you for your kind rating. You are welcome back to Hotel Charles and János Restaurant anytime in the future! Kind regards, Gyopár Sikó-Barabási marketing assistant More 

Kyiv, null, Ukraine
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2014

Hotel is very nice if to compare the level of service and attitude of the staff and the price for the stay. The rooms are old and a bit old fashioned, but big enough and clean. The work of the personnel gives the spirit of a luxury place to stay at

Was this review helpful? Yes 3
GyoparSikoBarabasi, Közönségkapcsolati vezető at Hotel Charles, responded to this review

Dear Lesya! Thank you for your review! With our continuous reconstructions we are trying to keep up with all the needs of our guests. We hope we can see you again, our staff is at your disposal with pleasure again. Kind regards, Gyopár Sikó-Barabási marketing assistant More 

Poiana Brasov, Romania
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 25, 2014

My familiy and I stayed at Charles Hotel between 16 - 19 October 2014. From the moment we entered the hotel we met very nice and polite personnel. They were very helpul with the accommodation and all the information we needed to visit the landmarks of Budapest, We bought tickets for the local buses and the sightseeing tour from the... More 

Was this review helpful? Yes 2
GyoparSikoBarabasi, Közönségkapcsolati vezető at Hotel Charles, responded to this review

Dear Cornel! Thank you for your positive rating! We are delighted that we could satisfy all your needs and we are always at your service. We look forward to seeing you and your family soon in Hotel Charles and János Restaurant! Kind regards, Gyopár Sikó-Barabási marketing assistant More 

Lviv, Ukraine
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 22, 2014

Very good location - bus stops near the hotel. Very friendly and helpful staff, speeking english. They try to help you with anything you ask. You can buy on the reception tickets for an excursion on a bus, boat or Sicheni bath - the price is the same like anywhere. Perfect breakfast - for any taste. Parking inside the courtyard.... More 

Was this review helpful? Yes
GyoparSikoBarabasi, Közönségkapcsolati vezető at Hotel Charles, responded to this review

Dear Liuda! Thank you for your positive feedback. We are very pleased that you enjoyed the time spent at our hotel. Next time we recommend you to try the rooms with the windows looking to the yard as well to make your stay even more comfortable. We are looking forward to you! Kind regards, Gyopár Sikó-Barabási marketing assistant More 

Krakow, Poland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2014

We've stayed at Charles Hotel for 3 nights with my girlfriend. It was great pleasure to be there. The stuff was extremely friendly and helpful. I had a plan to propose during our visit in Budapest and they helped me a lot. I've chosen the flowers and sent them a photo via email. They arranged everything in a perfect way.... More 

Was this review helpful? Yes 1
GyoparSikoBarabasi, Közönségkapcsolati vezető at Hotel Charles, responded to this review

Dear Newly Bridegroom, We are delighted that you wrote such a warm and satisfied review concerning your stay at the Hotel Charles. I will proudly share with my colleagues your regardings and nice reviews. In case you plan to spend your honeymoon in Budapest as well, we would appreciate you as our guests again. With a previous arrangement we could... More 

Portsmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 19, 2014

Very spacious room, clean and quiet. Bus stop on the other side of the road. Excellent public transport and they sell tickets at the hotel. Friendly staff. Good value for money. The only negative point is we had two small duvet instead of a large one, some couple might like that ahah. Restaurant and service 5*!!! I recommend the Angus... More 

Was this review helpful? Yes 1
GyoparSikoBarabasi, Közönségkapcsolati vezető at Hotel Charles, responded to this review

Dear Sarah and Ferenc, it is our pleasure to know that you were satisfied with the hotel’s staff and the restaurant services. We would like to apologize about the bedding sheets, unfortunately our hotel haven’t got double duvets at the moment, but we are trying to take up to our guests requests continuously. Thank you for your kind words, we... More 

Victoria Capital Regional District, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2014

we cycled across Europe from Germany to Budapest, so stayed in many places. we would like to tell all of the best staff ever at hotel Charles. all staff were dressed in smart, clean, black and white, all were so friendly, helpful and fun. our room was spacious, bright and clean. this hotel had the best breakfast of our trip.... More 

Was this review helpful? Yes 1
GyoparSikoBarabasi, Közönségkapcsolati vezető at Hotel Charles, responded to this review

Dear Garry, we would like to thank you for your very kind review and we are pleased that we could make your stay in Hotel Charles more pleasant. We will surely forward your satisfaction to our colleagues too. We also hope that we will have the chance to welcome you again as our guests at your next trip in Europe.... More 

Halifax, Canada
Top Contributor
160 reviews 160 reviews
21 hotel reviews
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed October 2, 2014

We struggled to find this hotel upon arriving in Budapest, confusing it with another accomodation that calls itself 'Apartment Charles' and another address where the road name was the same, but the district was different. Actually it is super easy to get to! Just get the 112 or 8 bus direct from the main rail station, ride it across the... More 

Was this review helpful? Yes 3
GyoparSikoBarabasi, Közönségkapcsolati vezető at Hotel Charles, responded to this review

Dear Madam, We are sorry about your inconveniences to find us. We did not know that about the existence of this 'Apartment Charles' but we try to make sure that such misunderstandings do not happen in the future. Apart from that we are happy that you found our hotel to be easy to reach from the trans station and the... More 

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Additional Information about Hotel Charles

Address: Hegyalja ut 23, Budapest 1016, Hungary
Location: Hungary > Central Hungary > Budapest > Várkerület
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Charles 3*
Number of rooms: 60
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Also Known As:
Hotel Charles And Apartment
Hotel Charles Apartment
Charles Apartment Budapest
Hotel Style:
#24 Best Value Hotel in Budapest
#39 Romantic Hotel in Budapest
#43 Family Hotel in Budapest
#53 Business Hotel in Budapest

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