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Hotel Charles

Travelers' Choice award winner
Hegyalja ut 23, Budapest 1016, Hungary
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Best prices for: 1 room 1 guest
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Hotel Charles
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Hotel Charles
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306 reviews from our community

Traveler rating
    149
    106
    40
    10
    1
See reviews for
46
125
30
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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  • Norwegian first
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English first
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    (65)
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    (92)
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    (54)
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dublin
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This was a great experience, we stayed for four nights in a very large room. The food in the restaurant was magnificent and you were always felt welcome. But the most significant memory of our visit is the staff who all spoke English, and made us so welcome. The reception desk staff chatted every day and suggested places worth a... More 

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

overall great experience staying there. the service and friendliness of the employees made me think its a 5 start luxury hotel. the bus stpo is right infront of the door and takes you to the centre in 5 minutes. perfecT!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
75 reviews 75 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed with a large group once again. The staff is very professional and willing to help particularly with navigating the city. Ask at the front desk for bus, tram and metro information as they will set you up accordingly. Take any bus across the river to reach the Pest side. 7 minute walk to Mom park mall that includes... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel has friendly staff willing to help with anything you need. Good location, within walking distance of the city but if your legs are tired the bus stop is right outside and the hotel sells bus tickets. Restaurant is great value with generous portions at cheap prices, definitely recommend. The rooms are a little tired, but include kitchen with fridge... More 

Was this review helpful? Yes 1
Leeds, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

Right from the first moment, service was excellent and the staff really friendly. They had upgraded my room, apparently because I had pre-paid but it may have more to do with how busy the hotel is at this time of year. The room was great. Have stayed in more luxurious hotels (very occasionally!) but the room was perfect for what... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 16, 2015

It does what it says on the tin. A 3* hotel that is now a little tired. The rooms and hotel were clean and the staff very friendly and helpful. The food at breakfast was typical hotel food but tasted nice. I would recommend getting a taxi from city taxis into the centre of town and most areas can be... More 

Was this review helpful? Yes 4
Bastad, Sweden
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2015

We stayed for 3 nights when visiting Budapest. It was a great place to stay at, almost like traveling back in time to the 60s, good breakfast, easy to get to even if it is not in the city centre (just take the bus right outside the front door). We were traveling with two young children, who loved the place... More 

Was this review helpful? Yes 3
GyoparSikoBarabasi, Közönségkapcsolati vezető at Hotel Charles, responded to this review

Dear Micha, We are pleased to hear you had nice experiences during your visit in Budapest, and we could be the part of it. We are sorry to have minor wifi problems at that time. Our wifi has been fixed quickly, since it is very important for our guests! We hope to see you and your family again soon in... More 

Sarajevo Canton, Bosnia and Herzegovina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2015

We stayed at Charles Hotel between 01-02.01.2015. It was great, very friendly and helpful personel. They gave us information what to visit in Budapest, they were very polite. Also, it is possible to change money in the Hotel and food was very good. Good wifi, good parking. Chocolate for our children at departure was a really nice gesture.

Was this review helpful? Yes 1
GyoparSikoBarabasi, Közönségkapcsolati vezető at Hotel Charles, responded to this review

Dear Aleksandra! We are happy to hear that you were satisfied with our services. Thank you for your kind rating. You are welcome back to Hotel Charles and János Restaurant anytime in the future! Kind regards, Gyopár Sikó-Barabási marketing assistant More 

Kyiv, null, Ukraine
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2014

Hotel is very nice if to compare the level of service and attitude of the staff and the price for the stay. The rooms are old and a bit old fashioned, but big enough and clean. The work of the personnel gives the spirit of a luxury place to stay at

Was this review helpful? Yes 3
GyoparSikoBarabasi, Közönségkapcsolati vezető at Hotel Charles, responded to this review

Dear Lesya! Thank you for your review! With our continuous reconstructions we are trying to keep up with all the needs of our guests. We hope we can see you again, our staff is at your disposal with pleasure again. Kind regards, Gyopár Sikó-Barabási marketing assistant More 

Poiana Brasov, Romania
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 25, 2014

My familiy and I stayed at Charles Hotel between 16 - 19 October 2014. From the moment we entered the hotel we met very nice and polite personnel. They were very helpul with the accommodation and all the information we needed to visit the landmarks of Budapest, We bought tickets for the local buses and the sightseeing tour from the... More 

Was this review helpful? Yes 2
GyoparSikoBarabasi, Közönségkapcsolati vezető at Hotel Charles, responded to this review

Dear Cornel! Thank you for your positive rating! We are delighted that we could satisfy all your needs and we are always at your service. We look forward to seeing you and your family soon in Hotel Charles and János Restaurant! Kind regards, Gyopár Sikó-Barabási marketing assistant More 

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