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All 328 Budapest hotels

Mercure Budapest Museum

4.0 of 5 Hotel   |   Trefort sr 2, Budapest 1088, Hungary
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Mercure Budapest Museum
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Ranked #106 of 328 Hotels in Budapest
A recent review
4 of 5 stars reviewed 3 days ago
Linda T
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406 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 3 days ago NEW

Very happy with our stay here. We didn't need to use taxi to the sentrum, we walked every day. It takes about 10-15 minutes to the sentrum shopping street. Staff was polite and very helpfull. Only negative was the pool witch was very small.

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Feltham, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located 5-10 minute walk from Astoria metro station and walking distance to the National Museum and in a quiet side street. We had a "privilege" room which was comfortable and a good size - somewhat bizarrely with no drawer space although there was a cupboard and shelving. Room very warm for the first two nights and the air-con seemed incapable... More

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Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel within walking distance of most of the city's attractions. Easy to reach from the airport via public transport. The staff were friendly and helpful. We have a privilege room which was spacious and well decorated, with a balcony. Look forward to returning there again!

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MercureMuseum, General Manager at Mercure Budapest Museum, responded to this review

Dear Squiff6, We very much appreciate your comments regarding your stay at the Mercure Budapest Museum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Doha, Qatar
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed there from 2 - 8 October and have a fabulous time, the room was absolutely fine bed very comfortable, nice little bar to have a nightcap in, but most of all the staff are excellent so helpful nothing is any trouble for them. Laslo is a brilliant ambassador for the Mercure Hotel group and indeed Budapest he advised... More

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MercureMuseum, Vezető at Mercure Budapest Museum, responded to this review

Dear jo_okane, Thank you for taking time to send us your commenta. Nothing can be more important for a GM and the staff then a satisfied guest. I am so pleased that you enjoyed your stay with us.Hereby I'd like to inform you that to increase the service level we decided to renovate 54 rooms in the Pronay Palace .Since... More

Tel Aviv, Israel
1 review
5 of 5 stars Reviewed 3 weeks ago

Dear Mr. Janos Szedicser, General Manager, and Dear Miss Tmea Novacs, Reception Manager, Hotel Mercure Museum, Trefort utca 2, Budapest Hungary. As guests of the hotel you manage, it is important to describe and praise the quality of service experience, pleasant and caring reception we received from your dear representative employee Mr. Norbert Barta . We arrived from Israel to... More

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MercureMuseum, Vezető at Mercure Budapest Museum, responded to this review

Dear Mr. Amnon E, Thank you for your kind words, First of all please apologise that we could not offer you the requested non smoking room at your arrival. Our hotel was really totally completed that time, however our receptionist / Norbert/ found the only solution which was acceptable for you.. Hereby I kindly inform you that soon we start... More

Seinajoki, Finland
Top Contributor
114 reviews 114 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I allways looking first novotel and mercure, and this hotel is okay. Location is good for walking by city, or walking from tram. Many minimarkets /supermarkets nearby. Room was okay, i order room with balcony, but not get it, also mour family (with pushchair) want room near elevator, but this time we get it last room in hall. Also room... More

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MercureMuseum, General Manager at Mercure Budapest Museum, responded to this review

Dear J11P33, Thank you for your review, I am glad that you are generally satisfied with our services. We are trying always to do our best and nothing can be more important for me and the staff then a satisfied guest. In the past months we changed a lot of things in the hotel to increase the quality the first... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed there for four days for a conference. The room was simple, quiet, convenient and great value for money. It was impeccably clean, and the service was always courteous and prompt. The location was also very close to the centre and the Museum. I would regard it as the perfect spot for a medium-budget break or professional trip on... More

Was this review helpful? Yes 1
MercureMuseum, General Manager at Mercure Budapest Museum, responded to this review

Dear m m, Thank you for your positive comments. Nothing can be more important for us then a satisfied guest. To increase the level of our services hereby I gladly inform you that soon we start full renovation of 54 rooms in the Pronay Palace. The estimated end of the works February 2015. I do hope we can welcome you... More

Middlesex, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 22, 2014

The hotel was located in the city which meant we could walk everywhere. We got an airport yellow cab which costs about £19. The room was on the 6th floor to the front but there wasn't any view apart from which looked liked empty buildings. Very clean room and clean bathroom with shower. The only problems we had was there... More

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MercureMuseum, General Manager at Mercure Budapest Museum, responded to this review

Dear saudfran, Thank you for your comments which helped us a lot. With regret I realised in your review that that the temperature in your room was too warm. The weather caused really problems for us as it has changed from day to day and some days earlier the temperature was round 10 degrees that's why we decided to switch... More

Fernandopolis, SP
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 19, 2014

Excellent cost benefit option, great location and service! Who served us was Laszlo with excellent English and very polite and beautiful eyes !!! His qualification is above the position he occupies !!! Congratulations!

Was this review helpful? Yes 1
MercureMuseum, Vezető at Mercure Budapest Museum, responded to this review

Dear Danieli77, Thank you for your kind comment, you can immagine how pleased I am as for the GM and the whole staff the most important is the satisfied guest. To receive the highest value we have been triying to do our best...now we decided to renovate 54 rooms of the old Pronay palace,,The estimated end of the works will... More

New Orleans, Louisiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 9, 2014

I just spent four nights here on a quick city vacation. The location is really magnificent- I bought a BKK 72 hour pass thinking that I would need to use the metro and busses and RARELY did- I was walking distance to everything. The hotel is basically across from the Jewish neighborhood and there is a wealth of cultural sites... More

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MercureMuseum, Vezető at Mercure Budapest Museum, responded to this review

Dear saraNOLA, Thank you fro your comments which helped us a lot. I am so pleased that you were satisfied with our services / except the bed/ We do always our best to serve our guests at the possible highest level that is why we decided to renovate 54 rooms in the old Pronay Palace. The works will start in... More

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Additional Information about Mercure Budapest Museum

Address: Trefort sr 2, Budapest 1088, Hungary
Location: Hungary > Central Hungary > Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Budapest Museum 4*
Number of rooms: 104
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Also Known As:
Mercure Budapest Museum Hotel Budapest
Accor Budapest Museum

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