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Hotel Museum Budapest

4.0 of 5
Trefort sr 2, Budapest 1088, Hungary (Formerly Mercure Budapest Museum)
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Best prices for: 1 room 1 guest
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Hotel Museum Budapest
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Hotel Museum Budapest
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470 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have really enjoyed our stay in Budapest and at the Hotel Museum. It's in a central location, close to everything. The hotel is very clean and the rooms are nicely decorated and designed. We asked for a kettle and cups which they duly supplied. The receptionists are very, very nice and helpful, particularly Barbara and Adele, nothing seems too... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Good location and easy to reach everything in Budapest. Friendly, helpfull staff at the reception and bar. The room (809) was clean, but a little too warm. Air condition didn´t really work that, so the window had to be open. Also the bed was too hard for me too Maybe some reparation would be needed in the bathroom ( shower... More 

Was this review helpful? Yes 1
Milan, Italy
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel twice and I've always felt home. The receptionist as well as the waiters/waitresses are always so friendly and nice to you and still very professional. Rooms are quiete and big enough with everything you need. The hotel is just 3 minutes walking from Astoria Metro, 5 mins walking from the beautiful Jewish District and Great... More 

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Richterswil, Switzerland
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Well located and in the centre of town and close to the lively Kazinczy Street. Friendly staff and spacious rooms. You can't really ask for more when you are looking for a weekend away. I would happily return.

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Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear CMJohnsonn, We very much appreciate your comments regarding your stay at the Hotel Museum Budapest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Helsinki
Top Contributor
150 reviews 150 reviews
25 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

We got a suit with 55 €/night including breakfast (April 2015). Breakfast was good but lacked green stuff. Coffee comes from automatic machine. Location is good. There is free gym (which has only three machines) and jacuzzi between 5 to 10 pm. Service is polite though they didn't manage to fix the radiator :) Recommended.

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Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear Edelfelt, We very much appreciate your comments regarding your stay at the Hotel Museum Budapest. It is always a pleasure to receive positive feedback. I am sorry for the wandering of the staff... I do hope we shall be able to welcome you in the Hotel Museum Budapest in the future, Nekemen, Kind rgds Janos Szednicsek General Manager More 

Lahti, Finland
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited Budapest for the first time ever. We chose this hotel by browsing the net and viewing other travellers' experiences. We needed a decent, clean, mid-priced hotel with breakfast. During our 4-night stay at Budapest Museum we can't say anything negative about it. The staff was very friendly, helpful and interested in our needs. If we wanted information about local... More 

Was this review helpful? Yes 1
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear Kai N, Thank you for your positive comments which made me and the staff really very happy. That is why we have been working to assure a perfect service for our clients. I do hope to be able to welcome you in our Hotel Museum Budapest in the future and next time your stay will be as pleasant as... More 

London
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Chose this hotel on the basis of the reviews and was not disappointed. Tucked away in a nice quiet little spot (next to a University) in the centre of Budapest, with everything very accessible on foot or by public transport. Staff couldn't do enough for you and were very helpful with sightseeing tips/restaurant bookings etc. Very fast, free wifi and... More 

Was this review helpful? Yes 2
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear andy2581, We very much appreciate your comments regarding your stay at the Mercure Budapest Museum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Had very high hopes about this hotel, but in the end i found it a let down, worthy of 3 stars rather than 4. The staff at reception where quite friendly, one of the ladys there was ever so helpful and cheery that she probably is one of the stars in this hotel's 4! We where put on a 1st... More 

Was this review helpful? Yes 1
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear JourneyPer, Thank you for taking the time to tell us about your experience at theHotel MuseumBudapest I am sorry that your experience concerning the breakfast, did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Wokingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very friendly staff, nice room and very quiet - 5 minute walk from Metro. No complimentary tea / coffee in room or foyer. Only 1 extra pillow in twin room - I used the spare duvet as an extra pillow, and the bed was made up for the next two days leaving duvet as it was - thought they might... More 

Was this review helpful? Yes 1
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear eyecb, We very much appreciate your comments regarding your stay at the Hotel Museum Budapest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 10, 2015

I have just come back from a wonderful stay here for 3 nights. The staff were lovely and welcoming when we turned up and got us set up with our keys and gave us some information leaflets. We had been previously emailed about the building work that was due to happen during our stay, this didn't affect us at all.... More 

Was this review helpful? Yes 2
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear B G, Thank you for your kind words.For me and for the staff nothing can be more important then a satisfied guest. I kindly inform you that the renovation works of 54 rooms in Pronay Palace has finished.Now we operating with 104 rooms again. I do hope you will come back again and we can prove you our high... More 

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