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Hotel Museum Budapest

#94 of 332 Hotels in Budapest
Certificate of Excellence
Trefort sr 2, Budapest 1088, Hungary (Formerly Mercure Budapest Museum)
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Hotel Museum Budapest
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509 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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St Helens, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

As a family we spent five nights in this excellent hotel, It was spotless in all areas. The staff had fantastic knowledge and so helpful. Breakfast was very well organised and the food was plentiful and a good standard. The location is pretty central for everything and Budapest is quite easy to navigate.

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London
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My sister and I stayed at this hotel for a long weekend In June. It's a out 5 mins to astoria metro or a ten minute walk to the centre of pest with great bars and restaurants. It's a basic hotel and I echo the comments about thin walls, I could hear conversations in other rooms. But they have a... More 

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Finland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Museum Budapest is located right in the heart of Budapest: for a city walker everything is near enough. We spent three or four days in Budapest and were very pleased with the hotel. A little problem was with the mini bar ( we did not use it ) but everything went well. Hotel is peaceful and clean so we can... More 

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Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear pointxp, Thank you for taking the time to tell us about your experience at the Hotel Museum Budapest I am sorry about your minibar affair; please allow me to express my sincerest apologies. I will surely make the attention our housekeeping to check the minibar consumation more carefully. Reading your review basicly I stated you enjoyed your stay in... More 

Rome, Italy
5 of 5 stars Reviewed 1 week ago

I spent a few days there in early of may. The hotel is located in city center so all important sights are available in some minutes. The room also was lovely, more then enough for two people. In this way I would like to say thank you again for the warm welcome, for your nice and very kind staff, especially... More 

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Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear Samarianna P, We very much appreciate your comments regarding your stay at the Hotel Museum Budapest. It is always a pleasure to receive positive feedback. I will share your comments with our team / and of course Sandra/. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Worthing, United Kingdom
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed from the 4th June until 9th June. A very warm welcome on arrival, the trip was to celebrate my 70th Birthday, a nice surprise in the room was a bottle of wine, and Birthday wishes from the Hotel. The Hotel was very clean, room adequate, but the shower cubicle was on the small side. No tea and coffee making... More 

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Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear MikeandRose_12, Thank you for sending us your comments about your stay in our Hotel Museum Budapest. We always strive to provide a superior service experience for our guests, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems you mentioned...I recomended the management to offer free coffee... More 

Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What can I say, a lovely Hotel with lots of Charecter in a wonderful location and great value! The room spotless with clean white linen sheets and towels,a bed to die for after all the sight seeing we done. The knowelgeable and well spoken English staff couldnt be more helpfull. We will definatly returning!! I left my phone in hotel... More 

Was this review helpful? Yes 2
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear raynor d, Thank you for taking time to send us your comments about your stay in our Hotel Museum Budapest. You can immagine for me and the staff nothing can be more important then a satisfied guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of... More 

Bristol
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely little hotel which is excellent value for money. Location is spot on and just a short walk to the Ersbeth Bridge, and many other attractions. The amazing Jewish Quarter with the outstanding Ruin Bars is also a short stroll away.

Was this review helpful? Yes 1
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear Colz, We very much appreciate your comments regarding your stay at the Hotel Museum Budapest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Leeds, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Me and my partner stayed here for 3 nights and really cannot fault this hotel. We arrived early before check in opens however the staff checked if our room was ready and allowed us to check in anyway. The room its self was very nice and clean, the beds were 2 single beds pushed together but it was not an... More 

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Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear unkn0wn12, Thank you for sending us your comments about yoiur stay in our Hotel Museum Budapest. It is always a pleasure to receive positive feedback.For me and the staff nothing can be more important then a satisfied guest. I do hope to welcome you in our Hotel Museum Budapest in the future and your next visit will be as... More 

Knoxville
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Conveniently located near National Museum and metro stop. Close to market and Hop On Hop Off Bus pickup. Front desk clerks very helpful and made us reservations for dinner at Muzeum Cafe and Restaurant. Our meal and service were superb!

Was this review helpful? Yes
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear nan86, We very much appreciate your comments regarding your stay at the Hotel Museum Budapest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Helsinki, Finland
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 weeks ago

Good location. Small room with fitted carpet - air was bit stuffy. Stuff wasn't ready for small talk and they didn't smile a lot. Pictures of the hotel promised more than the reality was. Next time I'll try another hotel...

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Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear Onesca, Thank you for taking the time to tell us about your experience at the Hotel Museum Budapest I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

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