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Hotel Museum Budapest

#81 of 331 Hotels in Budapest
Certificate of Excellence
Trefort sr 2, Budapest 1088, Hungary (Formerly Mercure Budapest Museum)
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1 room 1 adult
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Hotel Museum Budapest
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699 Reviews from our TripAdvisor Community

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County Limerick, Ireland
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Was undergoing renovations during our stay but the initial improvements promise a hotel that will be of top quality!! Receptionist was extremely courteous and helpful when recommending attractions/restaurants!! We availed of the left luggage facility on our check-out day with no additional cost. The double room we stayed in was beautifully furnished but the one complaint I had was the... More 

Helpful?
Thank YoungProfessional690
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear YoungProfessional690, Thank you for taking the time to review your recent stay, we were delighted to read you enjoyed our hotel, wonderful location and that you found our colleagues friendly and helpful during your time in residence with us. I am however really sorry that you could not fully enjoy your stay on the occasion of air condition. Thank... More 

Tampere, Finland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Really nice hotel, good service and clean rooms. Hotel has free wifi, gym and pool with sauna. Good location, you can walk everywhere and also the metro station is nearby. Staff was nice and spoke good english. You should come here when staying at Budapest :)

Helpful?
1 Thank BunJovi
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear BunJovi, Thank you for taking time to send us your comments about your stay in our Hotel Museum Budapest. I am so pleased that you enjoyed your stay with us and you were satisfied with our services. I definitely forward your kind words to my team. What we have to do now, to make the level of our services... More 

Kiev, Ukraine
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

like: -location ( in the old center) -a lot of places to eat arround the hotel -next to historical palces -historical building -kind staff -free wifi -nice room -free gym and sauna dislike: -old furniture -rooms need repair works -not 4* but 3* ( imho)

Helpful?
Thank Maryna G
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear Maryna G, Thank you for taking the time to review your recent stay, we were delighted to read you enjoyed your stay with us, wonderful location and that you found our colleagues friendly and helpful during your time in residence with us. I am however really sorry that you found the furniture old/?/ Thank you again for sharing your... More 

Edinburgh, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Was a really great experience. We stayed one night, staff was super polite. We could to the centre (15 mins). Near the Museum. Our flight was arriving late, so hotel booked a taxi for us. Good price for the facilities too. Recommended.

Helpful?
Thank elephinfly
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear elephinfly, Thank you for sending us your comments about your stay in Hotel Museum Budapest. Nothing can be more important for me and my staff then a satisfied guest... It is always a pleasure to receive such a lovely feedback from our guests ..I will definitely forward your kind words to my staff... Thank you again for sharing your... More 

Windermere, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Visited this hotel with my husband and 10 other family and friends for my 40th birthday break. Loved the bedrooms, fantastic location central for everything, staff friendly and helpful, breakfast has plenty of choice and wifi excellent even in my bedroom which was on the top floor! Only downside was no proper bar at the moment although it is being... More 

Helpful?
1 Thank KLP19
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear KLP19, Thank you for taking the time to review your recent stay, we were delighted to read you enjoyed our comfortable rooms, wonderful location and that you found our colleagues friendly and helpful during your time in residence with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Amsterdam, The Netherlands
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really nice hotel, looking almost brand new. Spacious room, nice bath room and good bed. Close to the subway and busses (also hop on-hop off bus). Around 20 minutes walk to city centre. Several restaurants and shops just few minutes away. Only down side, was the staff. They were not always as friendly and helpful, as you may expect. But... More 

Helpful?
Thank Mikymike01
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear Mikymike01, We very much appreciate your comments regarding your stay at the Hotel Museum Budapest. I am so pleased that you enjoyed your stay with us at thew same time I am shocked as I read your comments about the staff...I am really sorry that you have not found friendly enough our staff as I was sure that my... More 

Bognor Regis, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely, clean and friendly hotel in the centre of Budapest. Staff were very friendly and helpful, especially the receptionists. The hotel room was clean and comfortable. The buffet breakfast had plenty of choice and food was very good. The hotel is in a great location near the Museum and in a quiet street off the main roads of the city... More 

Helpful?
Thank atravellerBR
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear atravellerBR, Thank you for taking the time to review your recent stay, we were delighted to read you enjoyed your stay with us you liked the location and that you found our colleagues friendly and helpful during your time in residence with us. We are looking forward to your next stay with us which will be so pleasant as... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel was really clean and the staff were very friendly. The room was big and spacious and the bathroom was very modern. The hotel is located 3 minute walk from the train and very central. Bar was a bit pricey though

Helpful?
Thank Donal D
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear Donal D, Thank you for sending us your comments about your stay in our Hotel Museum Budapest. I am so pleased that you were satisfied with our services, nothing can be more important for me and my staff then a satisfied guest. I do hope to be able to welcome you again in our Hotel Museum Budapest, Kind regards... More 

Liverpool
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I visit Budapest fairly regularly and I chose this hotel for no other reason than it's about a 10 minute walk from my favourite bars and pubs in Reviczky and Krudy utca. Overall it's a decent, value-for-money hotel which is well-located for sightseeing and public transport. The staff are friendly and helpful and the room clean and tidy. The room... More 

Helpful?
2 Thank logrundy
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear logrundy, Thank you for taking time to send us your comments about your stay in our Hotel Museum Budapest. I am pleased that you enjoyed your stay with us and you were satisfied with our services For your kind information we just finished the full renovation of our lobby,breakfast room and also the entrance area. I hope we can... More 

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