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Hotel Museum Budapest

#85 of 333 Hotels in Budapest
Certificate of Excellence
Trefort sr 2, Budapest 1088, Hungary (Formerly Mercure Budapest Museum)
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1 room 1 guest
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Hotel Museum Budapest
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565 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • All months
    (565)
  • Mar-May only
    (140)
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    (198)
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    (124)
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Room is comfortable and clean. Personnel friendly and helpful. Breakfast has enough variety but very basic and little good taste, cheap choices were done for bread cheese ham juice coffee... I would suggest to take the breakfast outside of the hotel.

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Ottawa
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed for two nights. The personnel was more than helpful and welcoming. Pros: very close to almost all the atractions in Budapest, walking distance. Great staff, always explaining everything, respectful, helpful. Room clean and with everything needed. Wifi free and with good speed. A lot of extras for free: turkish bath, sauna... haven't use them so no comment here. A... More 

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Watford, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nice modern hotel although on the days we were there the spa was out of action, Friendly staff. You can walk to all the main spots from here and a bottle of wine in the bar was half the price we paid in one of the restaurants on the main drag

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Sheffield
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the museum for three nights after booking a quick break with Jet 2. We booked resort hopper taxis ( excellent and cheap) and the driver sold us Transport tickets for hop on hop off buses and trips on the Danube. These cost £22 pounds each for three days transport, great value. You can buy these tickets from... More 

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Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear Catconkers, We very much appreciate your comments regarding your stay at the Hotel Museum Budapest. It is always a pleasure to receive positive feedback. I am pleased that you basicly enjoyed your stay with us and you were satisfied with our services. I will share your comments with our team. I am sure that this feedback will serve as... More 

Budapest, Hungary
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed in Hotel Museum Budapest with family members in May, 2015 and we had a very pleasant stay. Location is perfect, hotel is nice and clean and staff is helpful. Though they were fully booked while we arrived there they managed to help us with an additional bed to manage for the additional guest. Very good experience.

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Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear Briigii, Thank you for sending us your comments about your stay in our Hotel Museum Budapest. The most important for me and my staff is the satisfied guest. I am so pleased that you enjoyed your stay with us and thank you again for taking time to send us your experiences. I hope to be able to welcome you... More 

Prescott, Arizona
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel lovely, perfect location for tourists. Room on the 9th floor was quiet, clean and super tiny. The staff were all service oriented and helpful. Off property parking is close. Breakfast is wonderful!! The hotel receptionist on duty when we stayed there gave some great advice on tourist must see's making our Hungarian experience awesome.

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Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear RobynTwizel, We very much appreciate your comments regarding your stay at the Hotel Museum Budapest. It is always a pleasure to receive positive feedback.I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and perhaps we can receive the highest... More 

Northampton, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is situated really well, a street behind the main street so very quiet and no traffic noise yet only 10 min walk to the Danube and 5 mins to restaurants and bars (not near nightclubs though). The hotel itself is very modern, we upgraded to a superior room for 60 euro's (20 a night) and the room was very... More 

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Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear Vix_Benfield, Thank you for sending us your comments about your stay in our Hotel Museum Budapest. Nothing can be more important for me and my staff then a satisfied guest. Definitely I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

But watch out for extra charges like the 100$ deposit and city taxes when you check out. The staff in the bar was quite rude. Otherwise highly recommended. The hotel is very close to Gellert and Donau, shopping and restaurants.

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Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear Andreas L, Thank you for taking the time to tell us about your experience at the Hotel Museum Budapest I am pleased that you have enjoyed your stay with us at the same time I am sorry about your experience in the bar. Please trust me I have never received any complaints about my staff...; please allow me to... More 

Tyneside
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We recently stayed three nights here and were very impressed with this hotel. It is located near the Jewish Quarter and about a 10 minute walk to the Danube and Elizabeth Bridge. We had booked a 'superior' room, which was spacious, cool, with excellent wifi connection and large bathroom. Spotlessly clean. Reception staff were friendly and efficient.

Was this review helpful? Yes 1
Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear TynesideBubbles, We very much appreciate your comments regarding your stay at the Hotel Museum Budapest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Galway, Ireland
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here during the F1 weekend. The female team member on the front desk took the initiative to book a taxi for me and my friend to the F1 track, get the taxi to pick me up and drop me to the airport. She went way beyond her call of duty. The hotel is lovely and clean. And very... More 

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Janos19490731, Vezető at Hotel Museum Budapest, responded to this review

Dear cf_bib, We very much appreciate your comments regarding your stay at the Hotel Museum Budapest. It is always a pleasure to receive positive feedback. I will share your comments with our team / especially with the 3 female receptionists..but please trust me each of the staff doing their best for the clients./.. I am sure that this feedback will... More 

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