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Novotel Budapest City

#95 of 332 Hotels in Budapest
Certificate of Excellence
Alkotas Utca 63-67, Budapest 1123, Hungary (Formerly Novotel Budapest Congress)
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Novotel Budapest City
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Novotel Budapest City
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402 reviews from our community

Traveler rating
    118
    183
    74
    18
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (402)
  • Mar-May only
    (101)
  • Jun-Aug only
    (119)
  • Sep-Nov only
    (107)
  • Dec-Feb only
    (75)
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Zagreb County, Croatia
1 review
5 of 5 stars Reviewed 1 week ago

Combination of Finish and Turkish Saunas and swimming pool is great and wellness is open late in the night! It is not crowded. There is also gym near by! Conference rooms are well designed and comfortable.

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Zagreb, it made my day to read your review! Thank you so much for the positive feedback. I am glad you enjoyed our fitness and conference facilities. We look forward to welcoming you back soon! Best regards and have a nice week, Laurent Lassier General Manager More 

Senior Contributor
22 reviews 22 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for three nights with my boyfriend. The staff were ok, not super friendly or helpful. Felt like we were judged by the clothes we were wearing- as we went very dressed up. The room was good, only complaint would be the tiny bathroom and that we were put in two seperate beds, when asked to change to a... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, thank you for sharing your experience about your stay at the Novotel Budapest City. My staff and me really appreciate it! Please let me express my sincerest apologies in connection with the inconveniences you have experienced during your stay . Your remarks have been forwarded to the Management as we try to treat all feedbacks with the... More 

Timbuktu, Mali
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is located in the hills of Buda but within walking distance of the river and the lively Pest side of the city. It is a friendly hotel with great amenities and good ways of making use of the property. The service is outstanding and staff friendly and helpful. It may not be the most modern hotel, but it... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Mali, what a great review!!! Wow! I am so proud of our staff who helped to satisfy you and meet your expectations. Thank you so much for sharing your experience with the readers and I hope we will be welcoming you back again at the Novotel Budapest City! Best regards, Laurent Lassier General Manager More 

Prague, Czech Republic
Top Contributor
82 reviews 82 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent just one night here and had a good feeling about this place. First large parking in front, second friendly staff, third good rooms and last but not least very good breakfast with some effort for beeing original (Japanesse option in our case). Nothing for couples or easy sightseeing, but location is not bad at all for car based transport... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, I am delighted to read that you and enjoyed your stay at the Novotel Budapest City so much and highly appreciate you taking the time to share your impressions with Trip Advisor. We will look forward to welcoming you back again, thank you for your compliments. Sincerely, Laurent Lassier General Manager More 

Bratislava, Slovakia
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is localized app. 4 km from the centre in BUDA part. There is no metro station near the hotel, so u have to use public transportation buses or taxi, always is one or two in front of entrance. I had a executive room, room was nice and spacious. On other hand the bathroom was in oldfashion and very... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Slovakia, Thank you for staying with us. We are happy that you liked your executive room and also say thank you for writing such a positive review. Please let me express my sincerest apologies if you had experienced any problems in connection with our location. We hope to see you back in the near future. Please let... More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I thought this wasn't a bad hotel until I checked out and was charged 4,200 forints (US15) for a seven-minute phone call from my room to a friend in Budapest. ("You were calling a mobile phone," reception kept telling me when I protested.) What a rip-off.

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Melbourne, Thank you for your comments in connection with your experience about Novotel Budapest City. They are very much appreciated! I was regret to read that you experienced a few unfortunate shortfalls in our telephone service. Please let me express my sincerest apologies. Your remarks have been forwarded to the Management and please rest assured that the... More 

Bucharest, Romania
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a weekend with my family. The room was spacious, clean, in contrast with the two claustrofobic toilet and shower/sink. One can nont open the window as "general policy", which is weird but nothing to do about it. Amenities are kind of scarce for 4 star standards and generally speaking, from outside and also from inside, this hotel... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Romania, Thank you for your review and for staying with us at Novotel Budapest City. It was good to read that you and your family enjoyed your time with us as well as the facilities. We are happy to read your kind words in connection with the breakfast and our location. Thank you again for all your... More 

Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 6, 2015

The Novotel is a great hotel by all means: cleanness, friendliness of staff, professionalism, food and to some extent the location. The room are very clean and warm, the staff is friendly and the hotel is welcoming, with a touch of luxury that makes you feel like being in a 5 star hotel. The pool is great and this is... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you for your remarks concerning your stay with us. It was wonderful to learn that you enjoyed the location and our service in general. I am proud to read that you were satisfied with the work of the staff as well. I will forward your positive feedback to them. Thank you for staying at Novotel Budapest... More 

Zagreb, Croatia
1 review
5 of 5 stars Reviewed April 1, 2015

This hotel is perfect place for rest and relax after exhausting daytour of the city. The room was very clean with separated bath and toilet area, not very spacious for 4 person, 2 adults and 2 kids (kids under 16 stayed for free !) as we booked standard double bedroom, but I'm not complaining since we payed for that, just... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Croatia, Thank you for staying with us. We are happy that you liked your stay at the Novotel Budapest City and also say thank you for writing such a positive review. We hope to see you back in the near future. Best regards, Novotel Budapest City team More 

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Amenities