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Novotel Budapest City

4.0 of 5 Alkotas Utca 63-67, Budapest 1123, Hungary (Formerly Novotel Budapest Congress)
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Novotel Budapest City
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371 reviews from our community

Traveler rating
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    69
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lund, Sweden
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Closing in on the big monolith, you wonder why you didn't pick a smaller hotel that's more central. The reception is fairly standard, but clean at least. They will ask for a reserved sum before your stay, feels very stingy even if its not. Personell and service: Most are nice and will try to help you. Room: All rooms are... More 

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Capelle aan den IJssel, The Netherlands
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is pretty big, has a nice breakfast with a good selection and the rooms are fine. They say you request 3 types of pillows but I just used the ones which where there already.. The TV could be bigger but as I haven't watched any TV I don't care about that. Shower was good also.

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LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Hollandia, Thank you very much to share your positive experiences and kind words with us! We really appreciate your feedback regarding your stay at Novotel Budapest City. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients... More 

Arlington, Virginia
Top Contributor
71 reviews 71 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

Let's start with the good points about this hotel. It is clean, spacious, and the lay-out for conferences and large groups is ideal. The catering staff are efficient, and the food is good. The Front Desk staff are helpful ordering taxis and translating. The Castle District isn't very far away, and the nearby shopping mall is convenient. I felt very... More 

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LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, First of all, I would like to thank you for spending time to share your experiences with us. I am extremely sorry that your room and some of its equipment did not meet your expectations in all aspects. I appreciate your remark and shared it with the Management. We appreciate your help in making us aware of... More 

Nice, France
1 review
2 of 5 stars Reviewed 1 week ago

The rooms are small, which I can live with, but they are smelly. I called the reception about it, but they didn't propose a solution. Pillows are too small and the bed is really hard. A bigger Tv would be nice Too bad because the budget is right!

Review collected in partnership with Novotel Hotels

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LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Novotel Budapest City. I am very sorry that your experience did not meet your expectations. Please, accept our sincere apologies for the smell in the room and I regret to read that your inconveniences has not been solved during your stay. As soon as... More 

Freiburg im Breisgau, Germany
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This large hotel is perfect - clean rooms, friendly stuff, a fantastic breakfast buffet, free wi-fi, on-site parking (not free). The stuff at the buffet even called me "Sir" and made sure that a question I asked about the food ingredients was answered quickly by a cook himself! We went to Budapest to visit the Sziget festival for 1 day.... More 

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LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, First of all, thank you very much for your feedback! I am deeply grateful you took the time to do so and was really happy to read your review of our hotel! It is our pleasure you enjoyed our hotel as much as you did. Positive feedback from satisfied clients is our greatest reward - thank you!... More 

israel
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel I was staying the weekend. The main problem was the mattress made of latex that broke my back. Even the massage I took did not help. The reception of the hotel said it's standard Novotel hotel chain. Army had a hard mattress like this. The hotel itself is a very good level. Reception very courteous. Good breakfast. Items... More 

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LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your experience at Novotel Budapest City. We are happy to read your positive feedback regarding our reception staff and the breakfast. Furthermore, I regret to read that you have experienced some problems in connection with the bed matress. Please let me express my sincerest apologies for the... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here 23 - 25 Jan so just got back. Overall the hotel is excellent with modern facilities and furnishings. The glass map of the world in the foyer is stunning! Our room was very comfortable, warm and clean, the breakfast buffet amazing and the staff welcoming and friendly. The only downside is that our debit card was pre- charged... More 

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BVinette, General Manager at Novotel Budapest City, responded to this review

Dear Valued Customer, Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Novotel Budapest City. We will look into this matter for you, so that your account to be unblocked as soon as possible. We look forward to welcoming you back at Novotel Budapest... More 

Lillestrøm.norway
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here for about 4 Days ( jan 9 -12, 2015 ). The hotel's location is a bit far from the attractions but it does not matter as there are trams and bus stations nearby. The hotel is near to a shopping center where center one can find various shops. The hotel has a spacious lobby and the staff... More 

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BVinette, General Manager at Novotel Budapest City, responded to this review

Dear Valued Customer, Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Novotel Budapest City in Budapest and look forward to welcoming you back again soon. Kind regards, Bruno Vinette General Manager More 

Yogya
Top Contributor
295 reviews 295 reviews
56 hotel reviews
179 helpful votes 179 helpful votes
4 of 5 stars Reviewed January 16, 2015

We stayed here during new year vacation for 3 days. The location is very close to one mall where groceries and restaurant can be found easily. It is also located very close to Tram line, where it can connect you easily to Budapest city. I suggest to take one day pass, it will save cost quite significant comparing buying single... More 

Was this review helpful? Yes
BVinette, General Manager at Novotel Budapest City, responded to this review

Dear Valued Customer, Thanks for your review. I’m glad you had a good stay with us at Novotel Budapest City in Budapest and I hope to see you on your next trip. Kind regards, Bruno Vinette General Manager More 

UK
Top Contributor
97 reviews 97 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed January 13, 2015 via mobile

This is a fairly functional but perfectly reasonable chain hotel. The location is OK, there is an excellent local restaurant (Larus) and the facilities are good. Somewhat uninspiring building, wifi poor in rooms and bland restaurant but a very acceptable business hotel. Easy access to the city but probably not a good choice for a romantic stay (unless you are... More 

Was this review helpful? Yes
BVinette, General Manager at Novotel Budapest City, responded to this review

Dear Valued Customer, Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at Novotel Budapest City in Budapest and look forward to seeing you again in the near future. Kind regards, Bruno Vinette General Manager More 

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Additional Information about Novotel Budapest City

Address: Alkotas Utca 63-67, Budapest 1123, Hungary (Formerly Novotel Budapest Congress)
Location: Hungary > Central Hungary > Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Budapest City 4*
Number of rooms: 319
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Despegar.com, Priceline, Agoda, Travelocity, TripOnline SA, Odigeo, ACCOR and Tingo so you can book your Novotel Budapest City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Budapest Congress Hotel Budapest
Accor Budapest Congress
Budapest Novotel
Hotel Style:
#56 Business Hotel in Budapest
#63 Luxury Hotel in Budapest
#65 Family Hotel in Budapest

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