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Novotel Budapest City

Alkotas Utca 63-67, Budapest 1123, Hungary (Formerly Novotel Budapest Congress)
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Best prices for: 1 room 1 guest
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Novotel Budapest City
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Novotel Budapest City
Novotel Budapest City
Novotel Budapest City
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378 reviews from our community

Traveler rating
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    70
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (378)
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    (77)
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    (119)
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  • Dec-Feb only
    (75)
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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently traveled to Budapest and had the pleasure to stay at the Novotel. Everyone was very nice and the room was excellent. Our group was on business travel, so it was always nice to return to a very nice room and relax. The restaurant, bar and staff were excellent. Clean, great views, and very friendly people. This is a... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you for your remarks concerning your stay with us! It was wonderful to learn that you enjoyed the time you spent in our hotel. I am proud to read that you were satisfied with the work of the staff as well. I will forward your positive feedback to them. Thank you for staying with us and... More 

Kolkata (Calcutta), India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have visited Budapest thrice and everytime I have stayed in this hotel.Rooms are very good.Breakfast awesome.very good service.Separate kitchen was there where we can cook.I would recommend everyone to stay in this hotel.

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, I was so happy to read your review of our hotel! I am deeply grateful you took the time to do so. It is a great pleasure you enjoyed our hotel as much as you did and we all look forward to welcoming you back very soon! Best regards, Laurent Lassier General Manager More 

Edinburgh, UK
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Perfect hotel in Budapest for travelling with the family - out of city centre but easy access by bus. Great location on hill and lovely, modern but not impersonal decor. friendly staff - especially when you try (badly) to speak Hungarian

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you very much for your feedback, we are delighted that you and your family enjoyed your stay at the Novotel Budapest City. It always a great pleasure to receive such nice feedback about our friendly team, and please rest assured I have shared your comments with everyone involved in your stay! We very much look forward... More 

Lund, Sweden
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Closing in on the big monolith, you wonder why you didn't pick a smaller hotel that's more central. The reception is fairly standard, but clean at least. They will ask for a reserved sum before your stay, feels very stingy even if its not. Personell and service: Most are nice and will try to help you. Room: All rooms are... More 

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LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Sweden, Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet with your expectations in connection with the air condition and the location of the hotel; please allow me to express my sincerest apologies. Furthermore, we are all glad to read... More 

Capelle aan den IJssel, The Netherlands
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 17, 2015

The hotel is pretty big, has a nice breakfast with a good selection and the rooms are fine. They say you request 3 types of pillows but I just used the ones which where there already.. The TV could be bigger but as I haven't watched any TV I don't care about that. Shower was good also.

Was this review helpful? Yes 1
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Hollandia, Thank you very much to share your positive experiences and kind words with us! We really appreciate your feedback regarding your stay at Novotel Budapest City. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients... More 

Arlington, Virginia
Top Contributor
72 reviews 72 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 17, 2015

Let's start with the good points about this hotel. It is clean, spacious, and the lay-out for conferences and large groups is ideal. The catering staff are efficient, and the food is good. The Front Desk staff are helpful ordering taxis and translating. The Castle District isn't very far away, and the nearby shopping mall is convenient. I felt very... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, First of all, I would like to thank you for spending time to share your experiences with us. I am extremely sorry that your room and some of its equipment did not meet your expectations in all aspects. I appreciate your remark and shared it with the Management. We appreciate your help in making us aware of... More 

Nice, France
1 review
2 of 5 stars Reviewed February 16, 2015

The rooms are small, which I can live with, but they are smelly. I called the reception about it, but they didn't propose a solution. Pillows are too small and the bed is really hard. A bigger Tv would be nice Too bad because the budget is right!

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Novotel Budapest City. I am very sorry that your experience did not meet your expectations. Please, accept our sincere apologies for the smell in the room and I regret to read that your inconveniences has not been solved during your stay. As soon as... More 

Freiburg im Breisgau, Germany
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 15, 2015

This large hotel is perfect - clean rooms, friendly stuff, a fantastic breakfast buffet, free wi-fi, on-site parking (not free). The stuff at the buffet even called me "Sir" and made sure that a question I asked about the food ingredients was answered quickly by a cook himself! We went to Budapest to visit the Sziget festival for 1 day.... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, First of all, thank you very much for your feedback! I am deeply grateful you took the time to do so and was really happy to read your review of our hotel! It is our pleasure you enjoyed our hotel as much as you did. Positive feedback from satisfied clients is our greatest reward - thank you!... More 

israel
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 8, 2015

The hotel I was staying the weekend. The main problem was the mattress made of latex that broke my back. Even the massage I took did not help. The reception of the hotel said it's standard Novotel hotel chain. Army had a hard mattress like this. The hotel itself is a very good level. Reception very courteous. Good breakfast. Items... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your experience at Novotel Budapest City. We are happy to read your positive feedback regarding our reception staff and the breakfast. Furthermore, I regret to read that you have experienced some problems in connection with the bed matress. Please let me express my sincerest apologies for the... More 

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