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Novotel Budapest City

#107 of 331 Hotels in Budapest
Certificate of Excellence
Alkotas Utca 63-67, Budapest 1123, Hungary (Formerly Novotel Budapest Congress)
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1 room 1 adult
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Novotel Budapest City
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546 Reviews from our TripAdvisor Community

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San Jose, California
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Practical for Business Travel - Clean rooms, walking distance to MOM Park business office towers, walking distance to tram lines (61,17,19), and directly across street from MOM Park Shopping Mall (shops, supermarket, restaurants/cafes).

Review collected in partnership with Accorhotels.com

Helpful?
Thank M_Monteon
LLassier, Manager at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Attila Lénárt Guest Relations Officer More 

Eger, Hungary
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Convenient parking and indoor access to the Budapest Congress Centre. Good location for sightseeing in Budapest. Upon arrival, a deposit was required, which was a bit odd, particularly because we had paid for the room in advance. Heating worked properly. Poker-face reception staff, overpriced breakfast, small room with good insulated windows (no noise), bathroom doorknob broken.

Helpful?
Thank Laszlo D
LLassier, Manager at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Limhamn
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

All is under a 4 star rate hotel. Service, standard, and location near a ambulance station that you will hear all night. Breakfast is a standard one nothing special. Service in front desk are sometimes very poor. They sometime give you rooms that even smells bad.

Helpful?
Thank malmohawk
LLassier, Manager at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Tongeren, Belgium
Level Contributor
134 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You can still walke to the centre but it is a bit far... the hotel is OK, a bit less good than other Novotels... taxi to the centre is cheap... there is a Mexican restaurant nearby. The reception was quite slow.

Helpful?
Thank Kristof_Be
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you for taking the time and sharing your kind words on tripadvisor.com Hope to welcome you back soon. Kind Regards Laurent Lassier General Manager More 

Hyderabad, India
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 1, 2016

Its a great hotel with a great view, however note that its on the other side of the river. Connectivity is easy, so its not something to worry about. When i had visited the hotel was fully booked and there was a delay in checkin, apart from that the stay was good.

Helpful?
Thank Harsha V
LLassier, Manager at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you for telling about your experience in Novotel Budapest City. Let me apologize about the inconvenience you experienced upon check in. On the other hand I was happy to read that you really enjoyed your stay in Novotel Budapest City. Hope to welcome you back soon. Kind Regards Laurent Lassier General Manager More 

Prague, Czech Republic
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

We stayed at this Novotel for a business conference at it served it's purpose very well, but unfortunately the interior of this hotel is very old and it provides you with very average comfort compared to other hotels at the same price. For one night it was OK.

Helpful?
Thank Mmmatesss
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest. thank you for taking the time and telling us about your stay in Novotel Budapest City. It is our goal to provide excellent service to all our guests. I was sorry to read that our service did not meet your expectations. Hope to welcome you again to Novotel Budapest City to offer you better service. Best Regards... More 

Geneva, Geneve, Switzerland
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 15, 2015

Nice hotel, nothing fancy, get the executive room and the minibar is free :) and massage discount in hotel spa. 10 minutes away from the town center with Uber or taxi. 3 minutes walk to shopping mall.

Helpful?
Thank alondrey
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you for your kind words you shared with us on tripadvisor.com I was happy to read that you liked the location of the hotel and you enjoyed the comfort and the service of the executive room. Hope to welcome you back again soon Best Regards Laurent Lassier General Manager More 

Aalst, Oost-Vlaanderen, Belgium
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 26, 2015

Novotel Budapest City and the congress centre offers excellent services when have long and intensive meetings. The rooms were quite comfortable and spacious, although some difficulties with the airconditioning. Breakfast is superb, but be carefully for the over zealous staff. They may still you pot of tea while you are looting the substantial stuff for breakfast. The staff at the... More 

Helpful?
Thank Steven_Vinckier
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you for your remarks concerning your stay with us! It was wonderful to learn that you enjoyed your room and our meeting facilities. I am proud to read that you were satisfied with the work of the reception staff as well. I will forward your positive feedback to them. Thank you for staying with us! Best... More 

Helsinki, Finland
Level Contributor
98 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed November 21, 2015

I spent 3 nights in this hotel and was quite pleased with their service. Firstly, the staff at the Reception were very helpful, friendly and polite. They responded to all my requests very promptly and efficiently. Secondly,the breakfast was bountiful, they even had a Japanese quisine cornner. Thirdly, their swimming pool and sauna are really good and open till 11... More 

Helpful?
Thank swallow2
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Finland, I was so happy to read your review of Novotel Budapest City! I am deeply grateful you took the time to do so. I am so glad you enjoyed our hotel as much as you did and we all look forward to welcoming you back very soon! Best regards, Laurent Lassier General Manager More 

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