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Novotel Budapest City

#88 of 333 Hotels in Budapest
Certificate of Excellence
Alkotas Utca 63-67, Budapest 1123, Hungary (Formerly Novotel Budapest Congress)
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1 room 1 guest
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Novotel Budapest City
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472 Reviews from our TripAdvisor Community

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Traveler rating
    141
    218
    82
    21
    10
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117
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (472)
  • Mar-May only
    (102)
  • Jun-Aug only
    (183)
  • Sep-Nov only
    (112)
  • Dec-Feb only
    (75)
All months
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

Strong points: Staff very friendly, always with smile available for every question. You ask and they find the solution. Facility new and well kept. Cleaness Free and strong Wi-Fi Great breakfast Nice SPA (pool, sauna, Turkish bath and gym) By suggestion of staff we chose to take buses which are frequent and we did not wait more than 6-7 minutes,... More 

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Milano
Level Contributor
209 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
1 of 5 stars Reviewed yesterday NEW

My first holiday in Budapest easy really ruined. In our room there was smell of smoke. I asked it to recepition and they didn't changed my room. Probably the 7th floor was smoking floor but the smell continue until today.

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Croatia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Without the breakfast, this hotel should probably be given an overall rating of 4. But the breakfast is really amazing, with great food variety and even some Hungarian specialties such as real dried sausage and creamy spreads with paprika, so we were quite impressed. Rooms standard, beds not the most comfortable but I had a good night's sleep after all.... More 

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LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, I was very pleased to read that you were satisfied with our hotel. You liked the location and the big variety of our breakfast. Thank you for staying with us again. Hope to welcome you again to Novotel Budapest City soon. Best Regards Laurent Lassier General Manager More 

Zagreb, Grad Zagreb, Croatia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I was here on Valentine's with my boyfriend but just for one night. The room was completely clean and very nice and big, really cosy. We accidentally slept over and missed the breakfast so can't tell about it. Wish the hotel had been closer to the center by foot, but you get there really fast with public transport. Nothing to... More 

Was this review helpful? Yes
LLassier, Manager at Novotel Budapest City, responded to this review

Dear Valued Guest, thank you for your kind words shared on tripadvisor.com I am very happy to read the our service met your expectation. I hope to welcome you again to Novotel Budapest City soon. Best Regards Laurent Lassier General Manager More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for 1 night only. Checked in late but this wasn't a problem. Friendly staff. They speak English. Breakfast was excellent with a bit for every taste. The only negatives are the old fashioned room and corridor decoration. The car park is not free. Checking out took ages because there were only 2 people working and another one... More 

Was this review helpful? Yes
LLassier, Manager at Novotel Budapest City, responded to this review

Dear Valued Guest, thank you for sharing your review on tripadvisor.com It always nice to read positive comments. I was happy to read that we could meet your expectations. You liked the service and you enjoyed our breakfast. I would like to apologize for the inconvenience that you experienced upon check out. Our goal is to deliver excellent service to... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice Hotel! Excellent service! Great Recepction Staff. We loved the breakfast and the service was great. The location of the hotel is ideal and there is a good connection to the city center by bus. If you would like to book one of the city tours in Budapest do not hesitate to contact the reception staff. Special thanks to Attila... More 

Was this review helpful? Yes 1
LLassier, Manager at Novotel Budapest City, responded to this review

Dear Guest from London, thank you for taking the time and telling us about your experience in Novotel Budapest City. I am happy to read that our service has met your expectations. I will make sure to pass your good comments to our staff. I hope to welcome you again to Novotel Budapest City. Best Regards Laurent Lassier General Manager More 

Aberdeen, Scotland, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Family of 4 stay for 4 nights. Very reasonably priced. Buffet style breakfast. Room a wee bit small for 4 - double bed & sofa bed next to it which didn't leave much living room but as only sleeping/showering was fine. Staff very friendly & helpful. Clean. Nice small swimming pool and sun terrace for guests. Gym & sauna too.... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from United Kingdom, it is always nice to read the review of a satified Guest. I was very happy to read that you had the time to enjoy our Spa area. The breakfast and the high quality service of our staff has also met your expectations. Thank you again for staying in Novotel Budapest City. Hope to welcome... More 

Nantwich, United Kingdom
Level Contributor
233 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent three nights here on a recent break to Budapest, the hotel was spotless, the staff very attentive, we had a executive room which was worth the upgrade as the mini bar was free and we got more space. It is a 2000 florint (£4) taxi ride to the centre of Budapest, but there is atram station just outside but... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, thank you for telling about your experience in Novotel Budapest City. I was happy to read that our hotel and the service met your expectations. You liked the room our spa and you had a good restaurant experience. Thank you for your kind words about our staff. I will certainly make sure I pass along your feedback... More 

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