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Novotel Budapest City

#95 of 333 Hotels in Budapest
Certificate of Excellence
Alkotas Utca 63-67, Budapest 1123, Hungary (Formerly Novotel Budapest Congress)
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Novotel Budapest City
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423 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (423)
  • Mar-May only
    (102)
  • Jun-Aug only
    (139)
  • Sep-Nov only
    (107)
  • Dec-Feb only
    (75)
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Viseu, Portugal
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed two nights in this hotel while visiting Budapest. The room was nice, clean and spacious. Staff was really friendly. I really enjoyed the breakfast, lots of variety/options. There are green areas outside the hotel, ideal to take a walk.

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Portugal, Genuinely enjoyed reading your review of our hotel and thank you for your comments and compliments. Come back again soon and if you have time, please let me know when you would like to arrive. Best regards and have a nice weekend, Laurent Lassier General Manager More 

Ljubljana, Slovenia
5 of 5 stars Reviewed 5 days ago NEW

I visited Budapest for business purposes and spent in hotel 2 nights. Everything was fine, the personnel very kind. Although our reservation was somehow lost, the receptionist arranged the rooms for all 3 of us. When I returned home I realized I forgot the connection cable for my iPhone. I called the hotel and they kindly checked if it was... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you for your kind feedback! We have a high level of return guests which we believe is down to our personalised service and friendly approach, combined with our excellent facilities. We are delighted that you enjoyed your stay, and very much look forward to welcoming you back. Best regards and have a nice weekend, Laurent Lassier... More 

Kuala Lumpur, Malaysia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We went for an Eastern Discovery tour recently in the beginning of June, 2015 and put up 2 nights in this hotel. We find the location is good and hotel facilities are excellent. Unfortunately the room is small with very small bathroom as well as toilet. Conditions of the room is rather old, and the bathroom door cannot slide completely.... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Malaysia, Thank you very much for sharing your experience about your stay at Novotel Budapest City, We really appreciate your words! Special thanks for your remarks in connection with our rooms – your opinion will be forwarded to the Management. Thank you again for your sharing concerns and we hope you will give us the opportunity to... More 

London
Level Contributor
65 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice hotel, about 30-45 mins drive from the airport. I booked it as it was directly next to the congress centre where I was attending a conference. I booked an executive room which had a seating area as well as a bedroom as well as tea and coffee making facilities. The hotel had free wifi throughout. The... More 

Was this review helpful? Yes 1
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from London, I just want to say thank you for your positive review of our hotel! Your kind words are certainly appreciated. We look forward to seeing again in the future! We love having you here! Best regards and have a nice weekend, Laurent Lassier General Manager More 

Perth and Kinross, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is in a spectacular position opposite the parliament building. Good sized rooms and the biggest shower I have seen in any hotel before. Buffet breakfast with great choice of dishes. Close to metro and buses. No pool. Sauna and gym facilities only.

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from UK, Thank you very much for sharing your experience on TripAdvisor. We were happy to accommodate you at Novotel Budapest City and hope that we can do more for you on your next visit! Please let me know when you return! Best regards and have a nice day, Laurent Lassier General Manager More 

Devizes, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay here very much. We had a lovely quiet room. The hotel staff were helpful & friendly. The room was spacious but the shower is in the bath - so no separate shower; the only complaint would be that there were not enough pillows & the 1 pillow we did have had a life of it's own!

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, I would like to say thank you for your positive review of our hotel! Your kind words are certainly appreciated and I am sure that your remarks will help us to improve our service even more! We look forward to see you again! Best regards and have a nice day, Laurent Lassier General Manager More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not bad, but not looks like 4* hotel. I has stayed at better hotels of same chain. Rooms look old. But generally silent and clean place. Breakfast is rich / good. we made a group reservation so I have no idea, if price was reasonable...

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations clearly; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Prague, Czech Republic
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We are French Family, and we spent the weekend with our young children ( 2 and 5 years old ) in Novotel City in Budapest. We enjoyed a lot. First of all, the reception staff is very competent, restauration as well. I recommend the executive room ( bar free, more space, more nice ). We celebrated our wedding birthday and... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
LLassier, Vezető at Novotel Budapest City, responded to this review
Google Translation

Monsieur/Madame, Nous vous remercions de l’intérêt que vous portez au Novotel Budapest City & Congress Center en ayant pris de... More 

Bucharest, Romania
Level Contributor
3 reviews
4 of 5 stars Reviewed May 28, 2015

Decent room, Good breakfast. Very expensive minibar: 4 euro for a small water. The 6 th floor is ex-smoking floor and it is still smell, so is better to avoid that floor. Staff are ok, not very smiling, but for a one night stay, for business travel it's ok.

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Romania, Thank you very much for taking time to answer our questionnaire. We very much appreciate your feedback regarding your stay at the Novotel Budapest City. Special thanks for your comments about the minibar. Your remarks have been forwarded to the Management as we treat all feedbacks with the utmost seriousness. I would like to kindly inform... More 

Zagreb County, Croatia
1 review
5 of 5 stars Reviewed May 14, 2015

Combination of Finish and Turkish Saunas and swimming pool is great and wellness is open late in the night! It is not crowded. There is also gym near by! Conference rooms are well designed and comfortable.

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Zagreb, it made my day to read your review! Thank you so much for the positive feedback. I am glad you enjoyed our fitness and conference facilities. We look forward to welcoming you back soon! Best regards and have a nice week, Laurent Lassier General Manager More 

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