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Novotel Budapest City

#88 of 333 Hotels in Budapest
Certificate of Excellence
Alkotas Utca 63-67, Budapest 1123, Hungary (Formerly Novotel Budapest Congress)
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Novotel Budapest City
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441 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leuven, Belgium
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good value for money, large breakfast buffet, but unfortunately not the best breakfast (eggs and other hot food were not really hot anymore). Swimming pool and sun terrace were very comfortable during the hot summer days that we visited Budapest. Rooms were tidy and clean, the shower was a bit unhandy (not completely covered, so the floor gets a bit... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Belgium, Thank you for taking the time and sharing your experience on Tripadvisor of your visit in Novotel Budapest City. It is always nice to read positive reviews about our hotel. I was delighted to read that you really enjoyed our spa area and the quality of service. I hope to welcome you again to Novotel Budapest... More 

Blackburn, United Kingdom
Level Contributor
107 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

If your looking for a nice place to enjoy Budapest this IS NOT the place for you. It's on the wrong side of the river for a start if you want everything close. It's new and clean enough and offers all that is needed for a business hotel, but that's just what it is NOT somewhere you would want to... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Jerusalem, Yerushalayim, Israel
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

i stayed in the hotel for 4 days, everything in this hotel is clean, the staff is so helpful with lots of experience, the food is good and clean as well, it is far from the main attractions such as the parliament, chain bridge, st Stephen basilica, and Buda castle, and the is a mall just 4 mins walking distance... More 

Was this review helpful? Yes 1
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, It made my day to read your review! Thank you so much for the positive feedback! I am glad you enjoyed our cleanliness, staff friendliness and the good food. We look forward to welcoming you back soon! Best Regards, Laurent Lassier General Manager More 

Haifa, Israel
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I used the hotel for 3 days vacation with my kids. The room are nice and wide. The hotel keep the pool and gym well maintained. As always Novotel breakfast is great for all, rich and tasty. It is important to know that transportation to city center is easy and effective. You can also buy the tickets at the lobby,... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Izrael, thank you for your kind words and review that you have shared on tripadvisor about your experience in Novotel Budapest City hotel. I was very happy to read that the breakfast and the location of the hotel has met yours and your family's expectations. I am especially pleased to read that our reception staff could impress... More 

Sutton, United Kingdom
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights with a Leger coach tour group. Location fine for us, but it is a little far from the centre for an independent visitor. Room was excellent, buffet dinner and breakfast were good without being exceptional. Free Wifi worked. Friendly staff throughout. Bar good but dear as it is a 4 star hotel. Good alternative is the pub... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from London, Thank you very much for your valuable feedback that you shared on Tripadvisor about Novotel Budapest City. I am happy to hear that you liked the room and your positive feedback of the free Wifi internet access. On the other hand I am sorry to hear that our bar did not meet your expectations. Thank you... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Yes the toilet is a lil small but this is a hotel,so. Rooms are clean and big, sheets are clean and new also. Hotel smells amazing and it starts from the enterance. I especially like the smell of the hotel, awkward i know. Breakfast is rich and staff is very friendly too. I definitely prefer for my second visit to... More 

Was this review helpful? Yes 1
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest, Thank you for your positive feedback posted on Tripadvisor regarding your recent stay at Novotel Budapest City. I was delighted to read that we could reach your expectations regarding the cleanliness of our hotel and the large variety of our breakfast. Thank you for your kind words. We are looking forward to seeing you soon in Novotel Budapest... More 

Lincoln, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very large modern hotel catering for private travellers and coach parties alike. Several eating places including at least 2 restaurants. One day during our stay there were nine coaches in the parking area, but at no time were we aware of hordes of tourists - people like us, in fact! Room was lovely, big and comfy with toilet in separate... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, Wow! Thank you for your great review of our hotel and especially for your kind words about my staff! I will certainly make sure I pass along your feedback to them. We all look forward to welcoming you back very soon! Best Regards, Laurent Lassier General Manager More 

Viseu, Portugal
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed two nights in this hotel while visiting Budapest. The room was nice, clean and spacious. Staff was really friendly. I really enjoyed the breakfast, lots of variety/options. There are green areas outside the hotel, ideal to take a walk.

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Guest from Portugal, Genuinely enjoyed reading your review of our hotel and thank you for your comments and compliments. Come back again soon and if you have time, please let me know when you would like to arrive. Best regards and have a nice weekend, Laurent Lassier General Manager More 

Ljubljana, Slovenia
5 of 5 stars Reviewed 4 weeks ago

I visited Budapest for business purposes and spent in hotel 2 nights. Everything was fine, the personnel very kind. Although our reservation was somehow lost, the receptionist arranged the rooms for all 3 of us. When I returned home I realized I forgot the connection cable for my iPhone. I called the hotel and they kindly checked if it was... More 

Was this review helpful? Yes
LLassier, Vezető at Novotel Budapest City, responded to this review

Dear Valued Guest, Thank you for your kind feedback! We have a high level of return guests which we believe is down to our personalised service and friendly approach, combined with our excellent facilities. We are delighted that you enjoyed your stay, and very much look forward to welcoming you back. Best regards and have a nice weekend, Laurent Lassier... More 

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Prices are for 1 room, 2 adults
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