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Mercure Budapest Korona Hotel

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Kecskemeti utca 14, Budapest 1053, Hungary
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Mercure Budapest Korona Hotel
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Mercure Budapest Korona Hotel
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1,344 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bruxelles, Belgique
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Having been in Budapest for many times , It's really the first time I am so disappointed in a Mercure Hotel. My room was not clean , I found many hairs which were probably from the previous traveller, I didn't had any shampoo and had to ask twice at the reception to receive some , the employees were not sympathetic... More 

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Australia
Top Contributor
254 reviews 254 reviews
49 hotel reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel on the Pest side was booked by a third party and I found it near the Danube River and within walking distance of many attractions in beautiful Budapest. There are two buildings with a covered walking bridge over the road. I was in the second building and although the room was not large it was certainly adequate and... More 

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Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review

Dear Betula103, Many thanks for writing a review on your stay at Mercure Budapest Korona. I am very delighted to read your positive comments about our hotel. It is lovely to hear that you could take advantage of our optimal location in the centre of Budapest. Your valuable words about our staff were a real recognition of our every day... More 

South Yorkshire
Contributor
16 reviews 16 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Close to the Metro link this hotel is ideally located for all attractions including the famous Chain Bridge and the famous Danube . There are many local attractions within walking distance .We were allocated a very spacious room with excellent view of the city. Breakfast is served in the restaurant. There is plenty of choice and although previous reviewers has... More 

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Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review

Dear YorkshireTraveller-7, Many thanks for taking the time to share your feedback on your visit in Mercure Budapest Korona. I am very delighted to read your positive experience about the location and hotel overall. We are extraordinarily happy that the service provided by our staff was pleasant for you as we believe that the staff is the core of an... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed at the Hotel on recommendation of a travel company. The room was okay nothing special. We found the refrigerator was ridiculously small. Could not even fit a small carton of milk in it (it had mini bar items inside). Went to make a tea and found the only tea bags offered were Earl Grey, Green and fruit flavous,... More 

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Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review

Dear Sandywags, Thank you for taking the time to share with us your experience. I am sorry that your experience did not meet your full expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in... More 

Myrtleford, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was booked for me by a third party and was very good for the price that I paid. It is very close to a variety of public transport, within walking distance, or one tram stop, from the market and the river and is in an area well serviced by restaurants. The staff were friendly and efficient. The room... More 

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Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review

Dear jden, Thank you for your time to share with us your experience after your stay in our hotel. I am pleased to read you enjoyed the central location of the hotel and the restaurant services as well. Also, I would like to thank you for your nice words about our staff, I will let them know about your feedback.... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

The rooms are very small and little noisy, we can hear what is spoken in the other rooms. But the location is perfect near one of the most beatiful bridges in Budapest, the central market and metro station.

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Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review

Dear Guest, I would like to thank you for taking the time to share with me your comments following your stay. I am glad to read positive remarks concerning the location of the hotel. Thank you again. I sincerely hope to see you back in our hotel in the near future. Kind redards, More 

Vienna, Austria
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at the Mercure Budapest Corona during a business trip. The room was clean and comfortable, although you here some noise from the streets during night. Breakfast was very good, as well as the service during breakfast and in the hotel restaurant / bar. Did not use te pool / sauna area.

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Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review

Dear afloh, Many thanks for taking the time to share your feedback with us. I am very delighted to read your positive experience about the location and hotel overall. It is always good to read that our guests found our staff friendly and helpful. I have already shared your comment with the members of my team. Thank you again. I... More 

Budapest, Hungary
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

As always, we stayed in this hotel and didn't regret. However, I have to tell that I don't really like the new design of the privilege breakfast bridge. But this does not mean we will not come back. The staff is helpful and friendly. The room was clean, bed was comfortable. The breakfast was great.

Was this review helpful? Yes 1
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review

Dear nmaria64, Thank you for taking the time to share with us your experience at the Mercure Budapest Korona. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the... More 

Netanya, Israel
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

i stayed there 5 days.the hotel is in the center of budapest- excellent location.the room was very clean and the staff were very helpful and very friendly.the breakfast was excelent. i will recmmend this hotelto others.

Was this review helpful? Yes 2
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review

Dear mordekhai d, Many thanks for the nice words which you posted to TripAdvisor. I am very glad to read your positive remarks and to read that you enjoyed your stay with us. I would like to thank you for the appreciative words about our staff, I will definitely let them know about your kind feedback. We hope your next... More 

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