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All 331 Budapest hotels

Mercure Budapest Korona Hotel

4.0 of 5 Hotel   |   Kecskemeti utca 14, Budapest 1053, Hungary
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Mercure Budapest Korona Hotel
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71%
Ranked #100 of 331 hotels in Budapest
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
tstn431 Pistoia, Italy
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972 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Pistoia, Italy
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My girlfriend and I went at the end of March, and it's been amazing! Beautiful rooms, very friendly service, Wifi in all the building (and it was super fast!), a swimming pool and sauna to chill out at the end of the day. Very good experience!

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Newcastle
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Very disappointed to arrive at the hotel and told be told very abruptly that the hotel was fully booked and that we had been given 'smoking' rooms (with a complimentary fruit basket) but if we didn't like them, we could change the following night when less busy. My colleagues room was OK but mine smelt dreadful. I was then shown... More

Was this review helpful? Yes 1
Denmark
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Staying at mecure all over the world very disappointed In it an impressive foyer but very rude reception staff who rolled eyes when asked for directions and brushed aside was treated suspiciously by concierge as we waited for our friends in foyer rooms a let down very hot air con didn't work beds low to ground on slats and could... More

Was this review helpful? Yes 1
Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

A very convenient hotel in the centre of the city.I had business meetings at the airport which is about 35 minutes away by taxi.. Friendly helpful front desk staff who spoke excellent english. Were more than happy to recommend tourist sights to see during my short stay. Breakfast in the restaurant was very good, plenty of choices although a little... More

Was this review helpful? Yes 1
Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent Hotel, situated very close to Heroes Square, and the Danube, Kalvin Ter subway station is adjacent to the Hotel Rooms very comfortable, and breakfast was very good, offering a good choice of hot or cold

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Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review

Dear EdeneXplorer6, Many thanks for your positive opinion you have shared about our hotel. We really appreciate hearing from you and reading that you were satisfied with the room and the breakfast. We are looking forward to welcoming you back in the near future. Kind regards, More

Fort Lauderdale, Florida
2 reviews
2 of 5 stars Reviewed 1 week ago

If you value customer service don't stay here, The front desk will not go out of their way for you once you are there. They tell you they can help with everything including arranging for taxi service to pick you up from the airport they just need your credit card ..of course no one shows up. Once you checked in... More

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Chalandri, Greece
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Here we are again in the cosy premises of Corona Mercure,that me and my wife visited last October where we stayed for some dayys.My oppinion regarding the whole performance of the staff in the Front Desk is a verry good one.Each of them helped me at any time that it was necessary and they behave with a highlly professional way,willing... More

Was this review helpful? Yes 1
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review

Dear 769THANOS, Thank you for posting your thoughts on here, we really value your feedback. Thank you for your very kind words. They are appreciated and our team will be delighted to hear that you and your wife enjoyed yourselves in Mercure Budapest Korona. Your valuable words were a real recognition of our every day effort. We really look forward... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We ordered a double bed, only to received 2 singles pushed together with 2 single duvets. Upon asking for a double duvet i was told that due to the hotel being too full there wasn't enough duvets to go around which to me seems odd in a hotel. Our room was located by the lift and whilst trying to sleep... More

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Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review

Dear Callumstein, Thank you for your comment. We are very sorry that your experience did not meet your full expectations, please allow me to express my sincerest apologies. We will share your comments with our team. Although we had very high level of occupancy during your stay, much better service should have been allocated to you. We are sure that... More

Athens, Greece
1 review
2 of 5 stars Reviewed 2 weeks ago

I visited Korona Hotel twice in the same month and I had 2 different check-ins each time. The first time I paid only the tourism taxes and signed a paper & the second time receptionist asked me to pay a deposit of around 40 euros (in forints) for the room extras before getting into my room!!! I've been at the... More

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Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review

Dear Nikos002, Thank you for your detailed comments. We are sorry that your experience did not meet your full expectations, please allow me to express my sincerest apologies. Regarding your critical points, please note that according to our company policy we made credit card authorization just for guarantee upon check-in. Thank you once again for having given us information on... More

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Additional Information about Mercure Budapest Korona Hotel

Also Known As:
Mercure Budapest Korona Hotel Budapest
Accor Budapest Korona
Address: Kecskemeti utca 14, Budapest 1053, Hungary
Location: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#52 Business Hotel in Budapest
#64 Luxury Hotel in Budapest
#80 Family Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Budapest Korona Hotel 4*
Official Description (provided by the hotel):
Mercure Budapest Korona**** is the best located hotel in Budapest. Situated in the heart of the city with beautiful surroundings, at the entrance of the popular pedestrian area: Váci and Ráday street.The River Danube, exclusive shops and famous baths are within walking distance. We offer free WiFi throughout the hotel. You can choose from Privilege Rooms or Suites to ensure your full comfort. Direct access from the airport and onsite parking possibility. The hotel offers wide range of services for both leisure and business travellers like: pool, sauna, Internet corner, upgraded Privilege room, 2 restaurants, Bridge Bar with unique view, My Bar with modern design in pleasant atmosphere, garage, souvenir shop. Conference capacity up to 120 people. ... more   less 
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