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All 330 Budapest hotels

Mercure Budapest Buda

4.0 of 5 Hotel   |   Krisztina korut 41 - 43., Budapest 1013, Hungary
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Ranked #105 of 330 hotels in Budapest
A recent review
4 of 5 stars reviewed 2 days ago
ShadiALBESS Amman, Jordan
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810 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
London, Ontario
Top Contributor
53 reviews 53 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed yesterday NEW

I had high hopes for this hotel when we arrived, but the service was very disappointing and so were the rooms and amenities. The staff at the front desk was rude and you have to pay if you use any of the toiletries here. Beds were very uncomfortable. Breakfast was nice, which was the only thing that I can recommend... More

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Amman, Jordan
Top Contributor
76 reviews 76 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Room is clean, big with nice view. Hotel is very near to metro station. Treatment of the receptionist who did the check in for us was a disaster.(he needs to have a training on his communication and attitude skills) Hotel lobby is wide but not well orgnized it can be decorated in more classy catchy way. Breakfast is okay and... More

Was this review helpful? Yes 1
Aniko N, General Manager at Mercure Budapest Buda, responded to this review

Dear ShadiALBESS, Thank you very much for your feedback. I do appreciate that you took the time to share your comments on the Tripadvisor website. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope to see you very soon in... More

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here twice (both times for one night) en route to a wedding in Lake Balaton and on my way to visit Vienna. Service was prompt, polite and helpful and the breakfast was excellent, if a little pricey for Hungary at 12 Euros. Had a very comfortable double room with a view over the park and castle district, which was... More

Was this review helpful? Yes 1
Aniko N, General Manager at Mercure Budapest Buda, responded to this review

Dear Ted C, Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. We are very delighted to read your positive experience about the location and hotel overall. It is always good to read that our guests found our staff friendly and helpful. Special thanks for staying with us next time... More

Edinburgh, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

I booked 4 nights in the hotel in a privilege room. Upon arriving, the room was small and no fruit basket as usual. There was one small complimentary bottle of water that was not replenished during our stay. The cleaning of the rooms are awful - looked like it had never been hoovered,and general mess wasnt tidied, it got worse... More

Was this review helpful? Yes
Aniko N, General Manager at Mercure Budapest Buda, responded to this review

Dear Moscowneversleeps, Thank you for taking the time to tell us about your experience at the Mercure Budapest Buda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More

Melbourne, Victoria, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay in this hotel in June. It is located at the foot of the buda hill with the view to the castle. The bridge is also within walking distance. Clean room and good service. Highly recommended!

Was this review helpful? Yes 1
Aniko N, General Manager at Mercure Budapest Buda, responded to this review

Dear Shuoqing Z, Thank you for sharing your experience with us! I was very pleased to hear that you enjoyed your staying in Hotel Mercure Budapest Buda! I greatly appreciate the compliments on the location, cleanliness and staff. I will be sure to share your comments with the entire team! We have a unique location only a few steps away... More

1 review
5 of 5 stars Reviewed 1 week ago

An excellent hotel, very nice everything worth seeing, very friendly staff, great location. Cleanliness excellent in hotel, in room, wonderful places near Hotel Mercure Budapest Buda, which can be visited. Thank you for your hospitality. I highly recommend . We had a great time during stay and we will definitely return:-)

Was this review helpful? Yes 1
Aniko N, General Manager at Mercure Budapest Buda, responded to this review

Dear Florina A, Thank you for sharing your experience with us regarding your stay in our hotel. It is always a pleasure to receive positive feedback. Among the advantages of our hotel there is the good location, the helpful staff. Thank you for your remark again and we sincerely hope to see you back in our hotel in the near... More

Preston, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed at the Buda Mercure and had a very pleasurable stay. The staff were very helpful and professional and the rooms were comfortable although a little cramped by having an office desk in the corner. The reception area was constanly busy but was so large coach parties were easily swallowed up. On entering the bar someone quickly came... More

Was this review helpful? Yes 2
Aniko N, General Manager at Mercure Budapest Buda, responded to this review

Dear PenceOsborne, Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Best regards, A. Nagy More

Lancashire
Top Contributor
106 reviews 106 reviews
84 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The air conditioning in this hotel is inefficient both in the bedrooms and in the public areas resulting in an uncomfortable stay in the summer heat. Breakfast is served in two different restaurants: one pleasant and one unpleasant. Tour groups are put in the unpleasant one: overcrowded, understaffed, and poor food quality. This hotel does seem to treat groups as... More

Was this review helpful? Yes 2
Aniko N, General Manager at Mercure Budapest Buda, responded to this review

Dear TowerTwo, Thank you for taking the time to provide your feedback on Trip Advisor. We do value both positive and negative feedback from past guests as we genuinely want to know what our guests think about our facilities and service. Our goal is to provide a totally satisfying experience to each and every person who visits Hotel Mercure Budapest... More

Taipei, Taiwan
Top Contributor
53 reviews 53 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were here for only one night in July with a tour group. Rooms were old but clean and average in size (with space for luggage even with two persons in room) ,good enough for one night stay. It is obviously not a new hotel or newly refurbished but there was wifi and enough electrical outlets in the room. No... More

Was this review helpful? Yes
Aniko N, General Manager at Mercure Budapest Buda, responded to this review

Dear Nina C, Thank you for taking the time to share with us your experience at the Mercure Budapest Buda. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your remarks are important to us and will enable us to improve the quality of our offer and services in a... More

Zagreb, Croatia
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel, good location. It's close the metro station, so you can quickly go to the city centre. It's across the hill from the old city, so it's a short 10 minute walk to the castle. Breakfast was good, the selection of food wasn't that huge, but reasonable. Free parking in the hotel carpark if they have space, otherwise you... More

Was this review helpful? Yes 5
Aniko N, General Manager at Mercure Budapest Buda, responded to this review

Dear onlygod, Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. We are very delighted to read your positive experience about the location. It is always good to read that our guests found our staff friendly and helpful. Special thanks for staying with us next time when you come to... More

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Additional Information about Mercure Budapest Buda

Address: Krisztina korut 41 - 43., Budapest 1013, Hungary
Location: Hungary > Central Hungary > Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Budapest Buda 4*
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Also Known As:
Mercure Budapest Buda Hotel Budapest
Accor Budapest Buda

208 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#61 Business Hotel in Budapest #66 Luxury Hotel in Budapest #89 Romantic Hotel in Budapest
Hotel Class
Official Description (provided by the hotel)
Refurbished, centrally located 4 star hotel, just 5 minutes walk from the Castle District, 4 metro stations from the city centre (Deak ter station) and with direct access to the southern station (Deli palyaudvar). Easy to reach from the M1 and M7 with coach parking. 7 conference rooms for up to 300 people ideal for meetings, seminars, training days and family functions. WiFi internet, business corner, 24 hour reception, two restaurants, lobby bar, souvenir shops, friendly staff. ... more   less 
Number of rooms
390

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Mercure Budapest Buda and other travelers.
1 question

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Questions? Get answers from Mercure Budapest Buda staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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