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Promenade City Hotel

#86 of 332 Hotels in Budapest
Certificate of Excellence
Vaci utca 22, Budapest H 1052, Hungary
Hotel amenities
Promenade City Hotel
Best prices for: 1 room 1 guest
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Ranked #86 of 332 Hotels in Budapest
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Leo W Staffordshire, United Kingdom
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477 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
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  • Mar-May only
    (117)
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  • Dec-Feb only
    (123)
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Staffordshire, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed three nights at the Promenade City Hotel, a clean and comfortable little hotel in the heart of the city. The rooms are spacious and quiet, despite its central location. There is only one lift but we didn't experience any long waits. The breakfast restaurant was very small, but no real problem finding a table. Food was mainly continental... More 

Was this review helpful? Yes
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear "Leo W", Thank you very much for your generous comment posted on TripAdvisor about your stay at our hotel. It made us really glad to see that you had enjoyed your city break with us and our hotel, our facilities and the service provided by our team could meet or even exceed your expectations. It was also amazing to... More 

Willenhall, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is perfect for a couple of nights in Budapest. It is on the main shopping street and just a few minutes walk from the metro station. The hotel was very clean and modern and staff extremely friendly. We were only there 4 days but our room was cleaned everyday and towels changed when we wanted them changed. Could... More 

Was this review helpful? Yes 1
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear "Amymgreen94", Allow us to thank you very much for choosing Promenade City Hotel for your recent stay. It is an honor to read such wonderful review that express about the outstanding service provided to you during your stay as well as about the convenient location and the cleanliness of your room. It is our pleasure to assure you that... More 

Nuneaton, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Just got back from a 3 night stay in Budapest at The Promenade and have to say it is excellent value for money. Lovely clean rooms, friendly and helpful staff and its location is excellent being right in the center of Budapest. Would definitely return.

Was this review helpful? Yes
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear "ecky57", Thank you for your kind review regarding your recent stay in our hotel. We are pleased to know, that we succeeded in making your holiday a memorable experience and that you enjoyed our excellent location as well as your clean and comfortable room. Allow us to let you know that day by day we work hard in order... More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great little hotel at the perfect location on Pest side. Right on the shopping street Vaci utca, which means walking distance to most tourist places and location almost right by Danube river! Lots of great restaurants close to the hotel and the staff will recommend some of the nicer ones. Good breakfast, had something for everyone; eggs, bread, yogurt, cereal... More 

Was this review helpful? Yes 1
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear „Ellen B”, It was an honor to have you as our guest and we very much appreciate you sharing your positive feedback with us. We are thrilled to know you had a great time while enjoying the convenient location, our delicious breakfast and great service provided by our dedicated associates. Thank you very much for your preference and we... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My boyfriend and I stayed at this hotel for a cheap weekend away. Our room was beautiful. Lovely view, comfortable bed, clean, modern and quiet. This hotel was on Vaci street which is a busy, central shopping street. Very close to "Hop-on, hop-off" stops (which I would definitely advise visitors to try). The staff were so friendly and welcoming. They... More 

Was this review helpful? Yes
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear "Lauren K", First of all let me thank you for your generous review posted on TripAdvisor about your recent stay at our hotel. Your compliments are very much appreciated. It made us really proud to read that our entire team’s service level matched your expectations and had been able to contribute to your enjoyable city break with this service-minded... More 

Limassol, Cyprus
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel is in the center of the town just in the Vaci Utca street! Value, clean,quiet hotel with friendly staff, near shops and restaurants and of cource near hop off-hop on stops! Perfect choice for holidays and to enjoy Budapest!

Was this review helpful? Yes
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear „Ina S”, Thank you for your lovely review about your recent stay! We are pleased to read that you enjoyed your visit and thank you for your praising words about our hotel: „value, clean, quiet hotel with friendly staff”. Looking forward to your next visit and we appreciate your recommendation „perfect choice for holidays and to enjoy Budapest!”. Warm... More 

Oxford, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent 4 nights at the Promenade City in February and thoroughly enjoyed our stay here. this is a Budget hotel with limited facilities but for a great central base on Vaci St, so you cant argue for the price. we chose it compared to a more expensive hotel as we would literally sleep there at night due to sight seeing... More 

Was this review helpful? Yes 2
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear “Dwabo81”, Thank you for sharing your feedback with us. We are sincerely sorry to hear about your negative experiences concerning the breakfast, the heating and the transport, we understand your frustrations and we take your comments very seriously. Please know that we have shared your words with the entire team and that we have taken measures to ensure that... More 

Nottingham
Contributor
11 reviews 11 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 19, 2015

This hotel couldn't be any more in the midst of all the action. If looking for accommodation smack in the middle of it all and good value for money, then this is the hotel for you. Stayed for 2 nights & not long enough as Budapest deserves at least 4 days to see it all. Arrived before the 2pm check... More 

Was this review helpful? Yes 3
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear "Kerry B", Thank you very much for taking the time to write your review and for choosing to stay with us recently. We are thrilled to read that you enjoyed your visit at Promenade City Hotel. It gives us great pleasure to know that we exceeded your expectations. We are also pleased to know that you liked everything from... More 

Belgrade, Serbia
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 19, 2015

Vaci utca is a beautiful pedestrian zone and hotel is situated just few hundred meters from the famous Erzhebet Bridge. Hotel is giving you a great value for your money, it is clean, well equipped, quiet, with nice young educated English speaking staff. You may get all needed info about any event, monuments, museums, exhibitions, restaurants, hop -a -bus, taxi......on... More 

Was this review helpful? Yes
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear "Racacar", We would like to thank you very much for taking the time to review Promenade City Hotel and indeed for choosing to stay with us recently. It gives us great pleasure to know that you enjoyed your stay so much. We are delighted to know that you liked your nice, clean and bright room as well as the... More 

Limassol, Cyprus
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 14, 2015

As we were staying for a week I asked for a high floor as I had read the previous reports. We do spend from 9am till about 5pm out of the room though. We were allocated a room on the first floor facing Vaci Utca, which was extremely cold (bearing in mind this is December) we tried to adjust the... More 

Was this review helpful? Yes 1
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear „traceyandpeter”, First of all thank you very much for allowing us the privilege of hosting you during your recent vacation in Budapest and for sharing your honest review with us. We are truly sorry to read that we were unable to meet your high expectations and that you felt especially disappointed with the lack of the customer service, especially... More 

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