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All 329 Budapest hotels

Promenade City Hotel

3.0 of 5 Hotel   |   Vaci utca 22, Budapest H 1052, Hungary
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Promenade City Hotel
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Ranked #84 of 329 Hotels in Budapest
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Jamsie191
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433 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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All months
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We found this hotel to be a perfect place to visit Budapest. The rooms are comfortable and we enjoyed the breakfast. I was not too fussed that there isn't a shower curtain as I did not have problem with that. Staff on reception were nice and polite plus very helpful when we asked them for any information as well as... More 

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Bradford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Good position for main shopping area in Pest. In pedestrian zone so airport shuttle dropped off 100 metres away. Reception very helpful at all times. Room adequate,clean,although carpet marked.Bathroom modern, but as mentioned by other reviewers lack of shower curtain unusual. Height of bath could be difficult for elderly or disabled guests. Television does not have any international channels only... More 

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Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear "Ian K", It was an honor to have you as our guest for your recent stay and thank you for taking your time to share your appreciated feedback with us. While we are happy to know that you were pleased with the great location as well as the "adequate, clean room" and our very helpful reception staff, we are... More 

Manchester, United Kingdom
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for 2 nights over a weekend with work and was pleasantly surprised with the size and quality of the room I was given. While it did overlook the main street, one downside of this was that it was quite noisy a lot of the time. Another downside was that the breakfast room was quite small and cramped,... More 

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Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear Connjo20, We would like to thank you very much for sharing your opinion with us, and to offer our most sincere apologies for any inconvenience you may have suffered during your stay with us! We were extremely glad to read that you regard your stay with us as a pleasant surprise in retrospect as well, and that you were... More 

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 5, 2014

Good value, nice room. Perfect apart from 3 very minor issues. 1. Girl at reception had a huge bunch of notes of varying sizes on the desk, that were clearly about to be cashed in at the bank, but refused to change my 20,000 (approx £60) Forint note into smaller, more manageable notes without any reason for doing so, didn't... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Borbala_Soos, Guest Relations Manager at Promenade City Hotel, responded to this review

Dear „Paul G”, Thank you for taking the time to share your experience at the Promenade City Hotel***Superior. I am sorry that in a few cases your experience did not meet your expectations, please allow me to express my sincerest apologies. I asked our receptionist who said she needed the smaller notes for our accounting, but we hope that you... More 

Rome, Italy
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 2, 2014

Good hotel, it's in the city center just a walk to reach all the most important tourist place in budapest! The rooms are confortable and clean! Everithing was right except for the girl in the reception she gave us bad information and didn't Help us.

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Borbala_Soos, Guest Relations Manager at Promenade City Hotel, responded to this review

Dear „Geronimo_1982”, Thank you very much for sharing your kind feedback with us and also for choosing Promenade City Hotel***Superior for your recent stay. It is my pleasure to read that our clean and modern hotel met your expectations. I would like to apologize for any inconveniences you might had regarding our receptionist, Your comments give us new inspiration to... More 

Göteborg
1 review
5 of 5 stars Reviewed October 27, 2014

A nice hotel in the city of Budapest. Easy to take the Metro or the buses. Take the Hop on- Hop off bus to see as much as you can. Had a very nice lunch at rest Gundel, at the bar. Easy to take the bus and then the blue Metro to city.

Review collected in partnership with this hotel

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Borbala_Soos, Front Office Manager at Promenade City Hotel, responded to this review

Dear Kerstinstg! We were happy to read your kind feedback of your recent stay with us in Promenade City Hotel***Superior. It’s nice to know that you were satisfied with the location, the hotel itself and also with our program recommendation. We do hope we will have the chance to welcome you in Promenade City Hotel***Superior and for our best offer... More 

Derby, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 19, 2014

The location of this hotel is in the middle of the main pedestrian street a mere 5 minutes walk from the River Danube and 10 minutes from the Chain Bridge, with easy access to both the metro, trams and hop on hop off buses at Elizabeth Square. The entrance to the hotel is between shops, with a small reception area... More 

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Borbala_Soos, Front Office Manager at Promenade City Hotel, responded to this review

Dear difaJP! Thank you very much for your excellent review and for taking the time to share it with all Tripadvisor Travellers. It is our pleasure to read that you were satisfied with our great location and facillities, the clean and modern room, buffet breakfast and last but not least with our friendly and helpful colleagues. We were glad to... More 

Dublin
Contributor
19 reviews 19 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 15, 2014

This is a small hotel situated in the heart of the city. Staff very pleasant and helpful. Room spacious and spotlessy clean. Comfortable bed and very quiet at night. Breakfast was good. The hotel reception will book tours, airport transfers, baths and give a good rate on money exchange.

Was this review helpful? Yes 1
North Yorkshire
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 11, 2014

A group of us go away in October every year and this year the choice was Budapest. We stayed 3 nights in the Promenade City hotel, which we knew was in a pedestrian precinct and this meant that the airport shuttle we had booked with the hotel dropped us off as near as possible. The transfer was very efficient and... More 

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Aberdeen
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 6, 2014 via mobile

Upon arriving at the hotel we were greeted by a less than cheery receptionist that took our information and gave us our room keys. There was 11 of us so that's maybe why she wasn't too happy. Anyways, we got to our room to find that there was double beds in 3 of the rooms and 6 of us would... More 

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Additional Information about Promenade City Hotel

Address: Vaci utca 22, Budapest H 1052, Hungary
Location: Hungary > Central Hungary > Budapest
Price Range (Based on Average Rates): $
Hotel Class:3 star — Promenade City Hotel 3*
Number of rooms: 45
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Also Known As:
Promenade Hotel Budapest
Hotel Style:
#68 Romantic Hotel in Budapest

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