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All 330 Budapest hotels

Promenade City Hotel

3.0 of 5 Hotel   |   Vaci utca 22, Budapest H 1052, Hungary
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Promenade City Hotel
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Ranked #89 of 330 Hotels in Budapest
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Ina S Limassol, Cyprus
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468 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Limassol, Cyprus
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars NEW

Hotel is in the center of the town just in the Vaci Utca street! Value, clean,quiet hotel with friendly staff, near shops and restaurants and of cource near hop off-hop on stops! Perfect choice for holidays and to enjoy Budapest!

Was this review helpful? Yes
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear „Ina S”, Thank you for your lovely review about your recent stay! We are pleased to read that you enjoyed your visit and thank you for your praising words about our hotel: „value, clean, quiet hotel with friendly staff”. Looking forward to your next visit and we appreciate your recommendation „perfect choice for holidays and to enjoy Budapest!”. Warm... More 

Oxford, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Spent 4 nights at the Promenade City in February and thoroughly enjoyed our stay here. this is a Budget hotel with limited facilities but for a great central base on Vaci St, so you cant argue for the price. we chose it compared to a more expensive hotel as we would literally sleep there at night due to sight seeing... More 

Was this review helpful? Yes 2
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear “Dwabo81”, Thank you for sharing your feedback with us. We are sincerely sorry to hear about your negative experiences concerning the breakfast, the heating and the transport, we understand your frustrations and we take your comments very seriously. Please know that we have shared your words with the entire team and that we have taken measures to ensure that... More 

Nottingham
Contributor
11 reviews 11 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 19, 2015

This hotel couldn't be any more in the midst of all the action. If looking for accommodation smack in the middle of it all and good value for money, then this is the hotel for you. Stayed for 2 nights & not long enough as Budapest deserves at least 4 days to see it all. Arrived before the 2pm check... More 

Was this review helpful? Yes 2
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear "Kerry B", Thank you very much for taking the time to write your review and for choosing to stay with us recently. We are thrilled to read that you enjoyed your visit at Promenade City Hotel. It gives us great pleasure to know that we exceeded your expectations. We are also pleased to know that you liked everything from... More 

Belgrade, Serbia
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 19, 2015

Vaci utca is a beautiful pedestrian zone and hotel is situated just few hundred meters from the famous Erzhebet Bridge. Hotel is giving you a great value for your money, it is clean, well equipped, quiet, with nice young educated English speaking staff. You may get all needed info about any event, monuments, museums, exhibitions, restaurants, hop -a -bus, taxi......on... More 

Was this review helpful? Yes
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear "Racacar", We would like to thank you very much for taking the time to review Promenade City Hotel and indeed for choosing to stay with us recently. It gives us great pleasure to know that you enjoyed your stay so much. We are delighted to know that you liked your nice, clean and bright room as well as the... More 

Limassol, Cyprus
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 14, 2015

As we were staying for a week I asked for a high floor as I had read the previous reports. We do spend from 9am till about 5pm out of the room though. We were allocated a room on the first floor facing Vaci Utca, which was extremely cold (bearing in mind this is December) we tried to adjust the... More 

Was this review helpful? Yes 1
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear „traceyandpeter”, First of all thank you very much for allowing us the privilege of hosting you during your recent vacation in Budapest and for sharing your honest review with us. We are truly sorry to read that we were unable to meet your high expectations and that you felt especially disappointed with the lack of the customer service, especially... More 

Manchester, United Kingdom
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 14, 2015

Could not fault this hotel. Booked through Jet2 and were not disappointed. The location is excellent right in the heart of the city It's a bit like a slightly upmarket premier lodge. It was spotlessly clean and the staff were very friendly. Definitely recommend it

Was this review helpful? Yes
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear „geraldinehulston”, Thank you very much for selecting Promenade City Hotel for your vacation and for taking the time to share your appreciated feedback with us. We were happy to know that while you were impressed by the great location, you were also satisfied with the cleanliness of the hotel and with the very friendly service. Once again, thank you... More 

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2015

Neat hotel in the midst of the action (Vaci Utca). Rooms facing the street are big, so make sure you ask for those. Rest are smaller. Walking distance to trams, metros, hop on/off bus, currency exchanges, etc. Minus any views, couldn't find any fault with the location. Front desk was helpful. Breakfast had a decent spread. Downside - no shower... More 

Was this review helpful? Yes
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear “Haresh_bathija”, It is great to hear from you here on Tripadvisor and thank you for taking the time to share your kind review of your recent stay. We are delighted to hear that you were so pleased with our convenient location and we are glad to read that the breakfast, the helpful front desk staff and our transfer from... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 1, 2015

Great location. Rooms are on small side but good enough. The lift is very annoying and loud, it's all you hear at night! The TV unfortunately doesn't have any English channels, but that's not the end of the world. Breakfast is sufficient, was always tidy and fresh. Reception was helpful. If you are wanting to see the sights I'd recommend... More 

Was this review helpful? Yes
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear “rhysdanc”, Thank you very much for allowing us the privilege of hosting you and for sharing your great experience with us. We are excited to read that you truly enjoyed the delicious breakfast, the great location and the helpful service provided by our dedicated associates. However, please accept our sincerest apologies for the shortcomings encountered and be assured the... More 

1 review
4 of 5 stars Reviewed December 21, 2014

Very nice hotel in budabest. The rooms are comfortable. Hotel is in good location for shopping trips. Breakfast was very good. Reception recommended to us hop on hop Off bus and it was propably The best way To see and explore budabest.

Was this review helpful? Yes
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear “Tomi U”, Thank you very much for your kind review shared with the traveller community of Tripadvisor. We are reading your praising words with great pleasure and happy to learn that you have had an enjoyable stay with us. It is nice to read that you could take advantage of our central location and that you have enjoyed your... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 17, 2014

We found this hotel to be a perfect place to visit Budapest. The rooms are comfortable and we enjoyed the breakfast. I was not too fussed that there isn't a shower curtain as I did not have problem with that. Staff on reception were nice and polite plus very helpful when we asked them for any information as well as... More 

Was this review helpful? Yes
Sovari_Katalin, Hotel Director at Promenade City Hotel, responded to this review

Dear "Jamsie191", Thank you very much for choosing our hotel and for sharing your truly amazing experience with us and all other TA reviewers. We are very happy to read that you had a nice experience while enjoying your comfortable room, the breakfast and last but not least our beautiful capital, Budapest. Thank you also for recognizing our valued associates,... More 

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Additional Information about Promenade City Hotel

Address: Vaci utca 22, Budapest H 1052, Hungary
Location: Hungary > Central Hungary > Budapest
Price Range (Based on Average Rates): $
Hotel Class:3 star — Promenade City Hotel 3*
Number of rooms: 45
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Also Known As:
Promenade Hotel Budapest
Hotel Style:
#69 Romantic Hotel in Budapest

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