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Hotel Neptun

Certificate of Excellence
Obala 33, Portoroz 6230, Slovenia
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1 room 1 guest
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125 Reviews from our TripAdvisor Community

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Traveler rating
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    66
    18
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (34)
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Bari
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

A hotel without reception where but also the air you breathe you pay ! Never again! A hotel where you pay the bathrobes, towels and sun loungers with a cost per day absurd with a 4 star hotel! We rest out one night because there was'nt the reception!

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 26, 2015

I spent a week at the Hotel Neptun. The points raised by other commentators about difficulties in finding the reception are totally true; yes, it’s as bad as they say. You first have to walk uphill on a side street, then go through the spa, then go up an elevator, and then walk down a long corridor just to get... More 

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Belgrade, Serbia
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 12, 2015

I've travelled to Portorose for 5th time this January. I've spent several holidays, mostly summer (August and September) in LifeClass Hotels in Portorose - Grand palace and Apollo. For the first time this year I chose Neptun, being part of the chain and offering great prices at holiday season. During winter the check in is done in Apollo hotel reception,... More 

Was this review helpful? Yes 1
Bovec, Slovenia
1 review
4 of 5 stars Reviewed November 2, 2014

Nice and clean hotel, the location is perfect.We had some problems with our key/card, which was quite annoying and the first night the room was very cold. They solved the problem the next day. The food was average, I would expect better variety for a 4 star hotel. The pools are great.

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Ljubljana, Slovenia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 12, 2014

Overall it is an average hotel. The new pools are nice, but not very clean (the toiletes and the floor needs to be cleaned more often). The room is spacious, a view of the sea was beautifull, but also the room was not very clean. All staff was nice and friendly. Breakfast o.k. but dinner is below average (the variety... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 2, 2014

everything was very good. The new thermal pools are very nice, including the terrace and whirlpool. The breakfast and dinner buffets are good. The rooms are spacious. Recommended for families with children, especially for the non-summer crowds of Portoroz. The services are good.

Was this review helpful? Yes 1
Ljubljana, Slovenia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 24, 2014

Overall it was very good. The room we got was more than nice, considering we got an upgrade to a room with a view of the sea. Excellent view. The room is spacious, the bathroom as well. The room has all amenities of a four-star hotel. Staff is extremely nice, helpful, friendly. From the reception to the bartender to housekeeping... More 

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Northen Ireland
Level Contributor
208 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
2 of 5 stars Reviewed July 12, 2014

We managed to find the hotel ok. Although there seemed to be a problem with our booking even though we had confirmation form the hotel. Thankfully this only took a short while to resolve. We eventually found our way through thew maze of corridors, doors etc to find our hotel room. It looks at though the Neptun hotel has been... More 

Was this review helpful? Yes 2
Belgrade, Serbia
1 review
5 of 5 stars Reviewed May 3, 2014 via mobile

Everything was very very good. Location is very central. Thermal pools with see water are amasing. Sourounding cities interesting. We will for the sure come again. Price is resonable. I can recommend this hotel to all couples with kids and elder people.

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Mojstrana, Slovenia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 17, 2014

I spent my first spring visit to the sea side in this hotel. The reception was very nice - it was freshly refurbished. The room was very spacious although we were 4 people in one room. It was clean and well equiped. Maybe some chairs should be added in the room. The real nice surprise were the meals. I haven't... More 

Was this review helpful? Yes 1
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