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Golden Tulip Warsaw Centre

ul Towarowa 2, Warsaw 00-811, Poland (Formerly Kyriad Prestige Warsaw)
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1 room 1 guest
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Golden Tulip Warsaw Centre
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275 Reviews from our TripAdvisor Community

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Traveler rating
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    140
    43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • English first
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  • German first
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  • Norwegian first
  • Polish first
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English first
  • All months
    (275)
  • Mar-May only
    (58)
  • Jun-Aug only
    (115)
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    (57)
  • Dec-Feb only
    (45)
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Midlands
Level Contributor
193 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 1 week ago

Room reasonable small for three people, tried to phone reception on a couple of occasions and no-one ever answered. Went down to reception to ask for more pillows (as typically only ever one per bed in Europe) they came within 30 minutes. Later on went down to reception (no-one answered the phone) to discuss the Air-Con controls which seemed to... More 

Was this review helpful? Yes
Agnieszka A, Room Division Manager at Golden Tulip Warsaw Centre, responded to this review

Good morning, Thank you for your feedback on our Hotel and at the same time sorry if our staff did not leave behind the best impression. We do all the best to make our guest as much comfortable as we can. I will tell about your review to my staff. Thank you for visiting Poland and hope to see you... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

I was welcomed with a nice front desk staff. Checking in was quick. Until, I got in to my room and surprised. Towels were wet, trash bin was full, the bed was not fresh and not tidy, and no water bottle to drink. They gave me used room/room is not ready to used. The manager apologize politely, it is ok.... More 

Was this review helpful? Yes
Agnieszka A, Room Division Manager at Golden Tulip Warsaw Centre, responded to this review

Good morning, Thank you for your feedback on our Hotel and at the same time sorry if our staff did not leave behind the best impression. We do all the best to make our guest as much comfortable as we can. I will tell about your review to my staff. Thank you for visiting Poland and hope to see you... More 

Brisbane, Australia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Breakfast was included in the room rate. Food ran out and replacement was very slow. Coffee machine did not work. Our room was big comfortable and with high temperature in Europe the air conditioning struggled to cope. We stayed 2 nights and our room was made up on day 2 but others we were travelling with did not have their... More 

Was this review helpful? Yes
Agnieszka A, Room Division Manager at Golden Tulip Warsaw Centre, responded to this review

Good morning, Thank you for your feedback on our Hotel and at the same time sorry if our staff did not leave behind the best impression. We do all the best to make our guest as much comfortable as we can. I will tell about your review to my staff. Thank you for visiting Poland and hope to see you... More 

Zielona Gora, Poland
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was supposed to be a brief one-night stay with no high expectations. Not in my wildest dreams had I thought before that this hotel could be comparable to even some 5-star hotels in Warsaw: a specious room and bed, beautifully furnished and on top of this a delicious breakfast in the morning. All of this for a reasonable, if... More 

Was this review helpful? Yes
Agnieszka A, Room Division Manager at Golden Tulip Warsaw Centre, responded to this review

Good morning, Thank you for choosing our hotel for your holiday. It is nice to read all the things about friendly and helpful staff, delicious breakfast and spacious room. I will tel my team about this positive review. Thank you for visiting Poland and hope to see you once again. Best regards, Agnieszka A. Room Division Manager More 

Muscat
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel had mixed reviews. I found it to be fantastic. The breakfast restaurant looks new, all push beige, comfortable seating and not crowded. Food choice was vast, cold meats, salmon, herring and cooked, sausage, toms,eggs and lots more. Ample breads, fruit, cereals. All replenished often. The room was newish, clean and comfortable. Bath is a little high sided. Had... More 

Was this review helpful? Yes
Agnieszka A, Room Division Manager at Golden Tulip Warsaw Centre, responded to this review

Good morning, Thank you for choosing our hotel for your holiday. It is nice to read all the things about friendly and helpful staff at reception. I will tel my team about this positive review. Thank you for visiting Poland and hope to see you once again. Best regards, Agnieszka A. Room Division Manager More 

Level Contributor
6 reviews
4 of 5 stars Reviewed July 27, 2015

Stayed three nights. Hotel is at crosspoint for public transportation, easy to get around. Train, tram, bus to every direction. stayed backside of hotel, no noise issues. Hotel breakfast very good. room is value for money. 4 Star indication: yes and no: shower pressure poor, little things, missing broken in room. No major concerns, but should not be at 4... More 

Was this review helpful? Yes
Agnieszka A, Room Division Manager at Golden Tulip Warsaw Centre, responded to this review

Dear Guest, Thank You for sharing with us you vision of our hotel. Our guests experice contributes to the continuous improvement of our customer service. Looking forward to welcome you again in our hotel. Best regards, Agnieszka A. Room Division Manager More 

Bergen, Norway
Level Contributor
104 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 24, 2015

Got a room on the 7th floor, shortly after check-in the power stopped working. After giving the reception notice the power came back, but neither the television or the wireless internet worked. Gave a new notice, without results. After some time and after complaining again we got a new room with television and internet. Nice, but this shouldn´t take so... More 

Was this review helpful? Yes
Agnieszka A, Kierownik recepcji at Golden Tulip Warsaw Centre, responded to this review

Hello, Thank you for sharing your review about our hotel. It is nice to read about helpful reception staff. I would like to apologize for all small technical inconvenience during your stay. I will tell my team about this review. Hope to see you once again, Best regards, Małgorzata S. Front Office Manager More 

Port Orange, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 22, 2015

Older Hotel however everything was clean. The breakfast buffets were the best I have ever encountered. There were 2 bottles of water plced in the room gratis every morning. The hotel staff were very friendly and helpful, Post Office almost across the street, tram and bus stop right at the front door, and a Kantor to exchange money just around... More 

Was this review helpful? Yes
Agnieszka A, Kierownik recepcji at Golden Tulip Warsaw Centre, responded to this review

Good morning, Thank you for choosing our hotel for your holiday. It is nice to read all the things about friendly and helpful staff at reception. I will tel my team about this positive review. Thank you for visiting Poland and hope to see you once again. Best regards, Małgorzata S. Front Office Manager More 

Glasgow, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 12, 2015

Very Friendly staff, good food, very clean, needed extra pillows staff were very promt at bringing them , good sized room, nice outdoor space for sitting with a quite drink at evening close to City Centre for walking or trams just outside with local taxis with good wifi

Was this review helpful? Yes
Agnieszka A, Kierownik at Golden Tulip Warsaw Centre, responded to this review

Dear Guest, Thank You for sharing with us you vision of our hotel. Our guests experice contributes to the continuous improvement of our customer service. I'm glad that you appreciated the advantages such as comfortable rooms and friendly staff. Looking forward to welcome you again in our hotel. Best regards, Agnieszka A. Room Division Manager More 

Mailand
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 10, 2015

Stayed there 1 night, room ok but with very old and a little dirty carpet, not really looking very attractive. Decent breakfast and bar. It took a long time to check out because of a lack of personnel.

Was this review helpful? Yes
Agnieszka A, Kierownik at Golden Tulip Warsaw Centre, responded to this review

Dear Guest Thank you for your feedback on our Hotel and at the same time sorry if our staff did not leave behind the best impression. If you find you have time, please send a broader comment on this topic at the hotel email: warszawa@campanile.com. Yours sincerely, Agnieszka A Room Division Manager More 

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