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BEST WESTERN Hotel Portos

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Mangalia Street 3a | Warsaw, Warsaw 02-758, Poland (Formerly Start Hotel Portos)
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1 room 1 guest
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BEST WESTERN Hotel Portos
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127 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • Dutch first
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  • German first
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  • Polish first
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New York City, NY USA
2 reviews
2 of 5 stars Reviewed 3 weeks ago

I expected a three star treatment comparable to other Best Western Hotels that I have stayed at. I reserved a non-smoking room with a king bed and got a queen bed. The front desk staff was snippy (not nice) when I asked about the king bed and was surprised when they asked me at check-in if I wanted a smoking... More 

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1 review
2 of 5 stars Reviewed July 6, 2015

I was staying at this hotel for two nights to visit Warsaw, while traveling from Germany to Lithuania, and first look was really good, reception helpful and pleasant room clean and nice for that reasonable price. The bad experience was the restaurant and bar, right after check-in we went to restaurant in the first floor beside the fancy look and... More 

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Dariusz O, Dyrektor generalny at BEST WESTERN Hotel Portos, responded to this review

Dear Guest, I am very sorry to hear that your stay with us was not so good as you expected. In order to find out what went wrong we have looked to our hotel cameras at the bar. It is true that our waiter do not speak English perfect but he used 5 different kinds of alcohol to make a... More 

Toronto, Canada
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 15, 2015

-the hotel rooms are nice, clean, and they change your towels everyday (the typical stuff you would expect from a hotel room) -location is terrible: its far from the airport (20 min cab drive) and far from the center and old town (30 minute bus ride) -there is really not much of anything around the hotel other than a gas... More 

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Dariusz O, Dyrektor generalny at BEST WESTERN Hotel Portos, responded to this review

Dear Guest, First of all I would like to thank you for your stay at the Best Western Portos. For good and bad opinions about our hotel. I would like to appologize for my breakfast team if they did not have change, we will focus on that subject immediately. I would like to also point out our hotel is only... More 

London, United Kingdom
Level Contributor
260 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 stars Reviewed June 8, 2015

i enjoyed my stay in this fine tourist /business hotel.situated in a 'clump of 3',...a 1 ,a 2 and this three star hotel,had everything i needed and wanted for a short trip to warsaw.on the lengthy and tedious 148 bus route ,directly from the airport for an amazing 4.40zloty, i arrived in about 45mins.it runs every 20 mins.there is nothing... More 

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Dariusz O, Dyrektor generalny at BEST WESTERN Hotel Portos, responded to this review

Dear Guest, I would like to thank you for your stay at the Best Western Portos hotel. Thank you very much for your opinion about place where we are located on the map of Warsaw. Depends on traffic in the city you may reach all atractions of city in less than 20 minutes by bus. 6km to city center, 7km... More 

Singapore, Singapore
Level Contributor
94 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed June 5, 2015

This hotel has clean rooms of good size. Wifi was good but it seems to require a separate code for each device. One problem that I found with the room was that it had only one usable wall socket for me to charge my devices. And that socket was next to the bathroom door. The other sockets were used for... More 

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Dariusz O, Dyrektor generalny at BEST WESTERN Hotel Portos, responded to this review

Dear Guest, I would like to thank you for your stay at the Best Western Portos hotel. Your opinion is very important for us. It is true we are not located in city center but we are close, well communicated location with city center area, area of government buildings, parlament, and residential area of embasiess. only 6 km from most... More 

Burlington, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 3, 2015

We stayed 2 days at Hotel Portas before heading out on a tour of Poland. This particular Best Western hotel mainly caters to the business men/women clientele, as it's quite close to the airport in Warsaw. They had many other travellers like us staying in the hotel. Was busy during the week, so breakfast was a bit crazy and crowded.... More 

Was this review helpful? Yes 1
Dariusz O, Dyrektor generalny at BEST WESTERN Hotel Portos, responded to this review

Dear Guest, Thank you very much for your stay. We are delighted to hear that you enjoyed your stay with us. Your comments are very essential for us. Best regards and see you next time. More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed June 2, 2015

The whole hotel is spacious, rooms are full of light with comfortable beds and extremely clean. Bathroom is a bit old-fashioned but spacious and very clean. Very friendly and helpful staff. Excellent breakfasts; lunches and suppers also available. Nearby buses are frequent and travel to the centre of Warsaw.

Review collected in partnership with this hotel

Was this review helpful? Yes
Dariusz O, Dyrektor generalny at BEST WESTERN Hotel Portos, responded to this review

Dear Guest, I would like to thank you for your stay at the Best Western Portos. Your opinion about our level service is very important for us. We want to improve our performance constantly. Best regards and see you next time... More 

gdansk
1 review
5 of 5 stars Reviewed May 12, 2015

Found Portos by chance. Could not be happier with the place. Best 3star hotel I have ever come across. Just like you would imagine it should be. Clean, good free wifi, quiet. Good food too. Look out for pay parking at the hotel. The chap in the box will not miss you..

Review collected in partnership with this hotel

Was this review helpful? Yes
Dariusz O, Dyrektor generalny at BEST WESTERN Hotel Portos, responded to this review

Dear Guest, its always nice to have such a comment related to the service level at the hotel. Thank you very much for it and your stay. Best regards ans see you again one day. More 

Eindhoven, The Netherlands
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 7, 2015

This hotel is located about 15 minutes by bus from the centre of Warsaw (the central station, to be precise). There is a bus stop right outside the hotel and there are frequent buses to and from the centre, so accessibility isn't an issue. The hotel and rooms are very clean & well-maintained, the staff are friendly & helpful and... More 

Was this review helpful? Yes
Dariusz O, Dyrektor generalny at BEST WESTERN Hotel Portos, responded to this review

Dear Guest, Thank you very much for your stay at the BW Portos. Its great you had enjoyable stay and nice time at the bar and in our restaurant. I hope to see you next time. Best regards. More 

The Netherlands
1 review
5 of 5 stars Reviewed May 3, 2015

Great hotel near the centre of Warsaw. The hotel is along lines of city buses and taxi drives are cheap. Rooms are basic but clean. There is free wifi that works fine. The staff is very nice and helpful and professional. The breakfast is just excellent with 5 stars. The restaurant is also very good with Polish specialities.

Was this review helpful? Yes
Dariusz O, Dyrektor generalny at BEST WESTERN Hotel Portos, responded to this review

Dear Guest, I would like to thank you for your stay at the BW Portos and your comment about our level of service. I am very glad you had enoyable stay with us. Best regards and see you next time. More 

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