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Ibis Warszawa Stare Miasto - Old Town

ul. Muranowska 2, Warsaw 00-209, Poland
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Ibis Warszawa Stare Miasto - Old Town
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789 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
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    (193)
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Accrington, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Me and my friend travelled over to Poland for a wedding, for 2 out of the 6 nights we was there. It was beautiful, the interior decoration was a job well done. The staff was friendly, the rooms were very clean and it was a pleasant stay. We tried out the bacon burger & would highly recommend it. In the... More 

Was this review helpful? Yes
Auckland, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Six-day bed-and-breakfast stay for a business conference a short bus ride away. Living in Europe, the land of grossly overpriced hotels, we usually stay in Ibis hotels as cheap and deserving to be. However, staying in the Ibis Warszawa Stare Miasto-Old Town, I found this to be a great and good surprise. Check-in was rapid, the room was large, everything... More 

Was this review helpful? Yes
OperationManager3714, Manager at Ibis Warszawa Stare Miasto - Old Town, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Ibis Warszawa Stare Miasto (old Town). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Katowice, Poland
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very nice hotel with a convenient location, very close to train and bus stops. Near to the Old Town - 20 min walk. Friendly and attentive staff (especially Mateusz - shift manager). Breakfast is ok. Rooms are clean, nice and furnished with comfortable bed. Fast free WiFi. Excellent burgers!

Was this review helpful? Yes
OperationManager3714, Manager at Ibis Warszawa Stare Miasto - Old Town, responded to this review

Dear Madam, We very much appreciate your comments regarding your stay at the Ibis Warszawa Stare Miasto (old Town). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Bucharest, Romania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Bed - great No slippes Breakfast - ok Room for luggage and stuff - ok No minibar, but they left me a bottle of water every day, which was enough It took a bit too much whenever I needed sonething from reception, as it was always crowded Overall - ok

Was this review helpful? Yes
OperationManager3714, Manager at Ibis Warszawa Stare Miasto - Old Town, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Ibis Warszawa Stare Miasto (old Town). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Missoula, Montana
Top Contributor
171 reviews 171 reviews
86 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We arrived tired after a late flight only to hear “Your reservation was only until 6:00 p.m.” and they had given away our room. We could find nothing in our paperwork that told us that. BE WARNED. We were sent outside to find a cab to take us to an Ibis hotel “across the river” which turned out to be... More 

Was this review helpful? Yes
OperationManager3714, Manager at Ibis Warszawa Stare Miasto - Old Town, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Warszawa Stare Miasto (old Town). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Dagenham
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for 5 nights on a business trip. rooms are adequate and quite.bed was comfortable. reception were quick and efficient. Restaurant was ok although limited menu. Wiktoria as a waitress was very attentive and looked after me. If I return to Warsaw with work I will stay here again Free fast WiFi!!

Was this review helpful? Yes
OperationManager3714, Manager at Ibis Warszawa Stare Miasto - Old Town, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Ibis Warszawa Stare Miasto (old Town). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Singapore
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well run modern hotel with large rooms, good tram and public bus connections and good wifi. The Stare Miasto old town (or actually the new town which is closer) are a bit of a trek away. You need to take a long walk or a tram/bus to tye nearest nice eating places. Reception was friendly but could be improved -... More 

Was this review helpful? Yes
OperationManager3714, Manager at Ibis Warszawa Stare Miasto - Old Town, responded to this review

Dear Madam, We very much appreciate your comments regarding your stay at the Ibis Warszawa Stare Miasto (old Town). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My partner and I stayed here at the end of May/beginning of June. We arrived around 10pm and were immediately shown to our room. The room was pleasant and had a larger than king bed. It was, however, very warm when we first arrived and we could not open the windows - luckily the air conditioning was reasonably good (although... More 

Was this review helpful? Yes
OperationManager3714, Front Office Manager at Ibis Warszawa Stare Miasto - Old Town, responded to this review

Dear Guests, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Anna Szreder Front Office Deputy Manager More 

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

While the bed was comfortable and the shower OK, we had a recurring problem with the keys to the room: in 6 nights we needed to run down 4 times to the reception to ask for a new key. The room number is put with a sticker on the key- not too secure. The restaurant was bad and quite expensive.

Was this review helpful? Yes
OperationManager3714, Manager at Ibis Warszawa Stare Miasto - Old Town, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Warszawa Stare Miasto (old Town). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Freiburg im Breisgau, Germany
Contributor
20 reviews 20 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is good located, correct room, wifi for 3 devices, good breakfast... No problem to book it and during our stay but now it's really hard to get the invoice!! I stayed on 27th May, they said that they will send me in the 2 days, I'm still waiting for it... I sent 2 emails, called 4 times, they... More 

Was this review helpful? Yes
OperationManager3714, Manager at Ibis Warszawa Stare Miasto - Old Town, responded to this review

Dear Sir, Can you be so kind and send me more details regarding your stay, I will take personall care abiut this case. Please ,conact me under my e-mail address :h3714-dm@accor.com Best regards Lidia Rucińska Hotel Operational Manager More 

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