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Novotel Warszawa Airport

UL. 1 Sierpnia 1, Warsaw 02-134, Poland
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Novotel Warszawa Airport
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623 Reviews from our TripAdvisor Community

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The Novotel Warsaw Airport hotel is in a convenient location, just 5 minutes away from the airport with a direct link to the center of the city and most of the tourist attractions. The hotel itself is very contemporary and spotlessly clean. The bed was huge and extremely comfortable. The pillows were great and the blackout curtains ensured a great... More 

Helpful?
Thank Monika S
Manchester UK
Level Contributor
177 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for four nights early November on business. Hotel is conveniently located a couple of miles from the airport. Due to a flight delay I missed the last free Novotel shuttle of the day. A taxi was 18 Zloty. Rooms were clean and up to the usual Novotel standard, but were of the older style rather than the newer refurbished... More 

Helpful?
Thank A380ManchesterUK
NovotelAirportWAW, Kierownik at Novotel Warszawa Airport, responded to this review

Dear Guest, Thank you very much for your feedback about the service in Novotel Warszawa Airport. Such constructive comment always gives us the opportunity for improvement. We are very glad that you liked our location Besides public buses you can get very easily to the city center by train.Trains steer clear of traffic jam. You can relax in our wellness... More 

Munich, Germany
Level Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A convenient place for business travellers working in the area. The hotel is a 10-min drive from the airport and has a complementary shuttle service. Nice rooms, good breakfast. Standard Novotel room. Very clean. The pillows were too big for me, but that is a personal preference. Very nice to have tea/coffee facilities with a Nespresso machine in the room.... More 

Helpful?
Thank TravelGal_Munich
NovotelAirportWAW, Kierownik at Novotel Warszawa Airport, responded to this review

Dear Victoria, Thank you very much for sharing the opinion about the quality our service and the standard of the rooms. I would like kindly inform you that for the comfort of our customers the design of our rooms are still being changed. To save the guest's time we just created the option of on line check in/out it means... More 

Paris, France
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Only 5min by car to airport. My room was in the 1st floor next to meeting room you must pass all meeting rooms to find your room a little bit difficult with one dog and a stroller. The TV didn't work but there was good wifi. The woman for check in was not friendly at all but it was the... More 

Helpful?
Thank Vats_Nana
NovotelAirportWAW, Kierownik at Novotel Warszawa Airport, responded to this review

Dear Vats_Nana, We are very glad that you satisfied with your stay in Novotel Warszawa Airport. Please be assured that upon your next visit we will offer you the room close to the main entrance, so it will be easy for you and your dog to go for a walk. Thank you very much for your opinion and we are... More 

Calgary, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

The service at check in was amazing. The woman who checked us in was extremely helpful and funny. Service at the lounge was top notch. Our waitress was there every single time we required her. Room was standard, zero problems. Breakfast was a feast. Positively delicious. More tea options that most coffee shops and plenty of food options. Opt for... More 

Helpful?
Thank CDNXplorer
NovotelAirportWAW, Kierownik at Novotel Warszawa Airport, responded to this review

Dear Guest, Thank you very much for staying in Novotel Warszawa Airport. Whenever we receive such great opinion we are 100 percent motivated to do our duties better and better.In our hotel nobody is more important than our guests that is why whatever we do is just to make them satisfied and feel like home. We do believe that if... More 

Houston, TX
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 30, 2015 via mobile

The Novotel Warsaw Airport is one of the most poorly managed hotels I have ever had the misfortune of experiencing in Europe. For starters, this is a one star hotel, with a modern 2 star lobby. Don't be fooled into thinking this is a great value, because it isn't. The trade offs are if epic proportions. We reported several problems... More 

Helpful?
Thank David T
NovotelAirportWAW, Kierownik at Novotel Warszawa Airport, responded to this review

Dear David, First of all, we would like to thank you for having taken time to inform us about the problems you faced your stay.Please accept our apologies for the inconvenience and bad impression about our service.The satisfaction off guests and quality of the service are the most important points in our profession. We already investigated that matter of the... More 

Antwerp, Belgium
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 22, 2015 via mobile

Me and my friend got stranded in Warsaw for our flight had been cancelled due to unforeseen weather conditions. Luckily the airline company had made the necessary arrangements for us to go to go to this hotel so we can catch the next flight back to Belgium. We only stayed their for one night .. But it was a very... More 

Helpful?
Thank lamb88
NovotelAirportWAW, Kierownik recepcji at Novotel Warszawa Airport, responded to this review

Dear Lamb88, Thank you very much for your visit.We are very glad that you are satisfied with our service.We do hope that if your future plans bring you to Warsaw again Novotel Warszawa Airport you will visit us again. For the comfort of our guest and to save their time we provide the option of fast check in/check out.Upon your... More 

Darmstadt, Germany
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 21, 2015

Modern hotel and convenient. The room was clean and the bed was comfortable. The check in was fast and the guys at the desk was friendly. The dinner at the restaurant was good. And good suggestion from Mr Pawel for selecting the right menu. And the food was awesome. Perfect timing for the soccer match with big screen and enjoyed... More 

Helpful?
Thank ManjuGer
NovotelAirportWAW, Front Office Manager at Novotel Warszawa Airport, responded to this review

Dear ManjuGer, I am extremely glad that you have enjoyed the service, our main goal is to deliver the highest quality of service possible to ensure our customers will return. On behaIf of entire team I appreciate your kind words on our attitude. It is very much rewarding and motivating to become even better. I will pass your comments to... More 

Tadley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 20, 2015 via mobile

The Novell Airport, Warsaw was ideal for a quick visit to Warsaw. It is within easy to reach of the airport (regular dedicated shuttle bus) and so simple and convenient (via local bus) for the centre of the city and to the heart of the beautiful old town. The hotel staff were ever efficient, friendly and helpful, even to the... More 

Helpful?
Thank Teresa W
NovotelAirportWAW, Front Office Manager at Novotel Warszawa Airport, responded to this review

Dear Teresa W, Thank you for your recent stay at Novotel Warsaw Airport and for taking your time to leave your comments on TripAdvisor. I am delighted to read that you found our location to be convenient for your stay in Warsaw and you highlight our breakfast buffet which is prepared by Chef Piotr Lasecki using only the best of... More 

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