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The Westin Warsaw

Travelers' Choice award winner
Al. Jana Pawla II 21, Warsaw 00-854, Poland
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The Westin Warsaw
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The Westin Warsaw
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1,338 Reviews from our TripAdvisor Community

Traveler rating
    759
    467
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
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    (371)
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There are newer reviews for The Westin Warsaw
See the most recent reviews
1 review
5 of 5 stars Reviewed 1 week ago

Stayed 4 days very nice hotel,good breakfast and lunch.everything was ok....stayed on 15 floor clean room,polite staff,i liked the bar and ......................................................what else to say.

Was this review helpful? Yes
Stefan F, Manager at The Westin Warsaw, responded to this review

Dear llija M Thank you for your review - the very first one - and straight to the point. I am very happy to read that you did enjoy the hotel, breakfast & lunch (and bar) and I hope to see you again in the near future. Very best regards, be well Stefan Friedl, Hotel Manager More 

swansea
Top Contributor
84 reviews 84 reviews
53 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room on the 18th floor was spacious and comfortable for our 4 night stay,the bathroom was nicely appointed with an excellent power shower. We had access to the executive lounge where we could have breakfast ,soft drinks and coffee throughout the day and some nibbles and drinks in the evening. We had breakfast downstairs a couple of times and... More 

Was this review helpful? Yes
Stefan F, Manager at The Westin Warsaw, responded to this review

Dear AJPNJ, Thank you very much for being our guest during your recent visit to the Polish capital - I am very happy to read the positive comments and to hear that you did enjoy your stay. Thank you also for your positive feedback about the restaurant ... not only the breakfast is great, also Lunch and Dinner are amazing.... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at The Westin to be in close proximity to The University of Warsaw where I presented at a conference. The moment I had arrive the staff was welcoming, and helped me settle into Warsaw. They help me with my bags, find a plug adapter for my electronics, and finding my way around Warsaw. The front desk was prepared... More 

Was this review helpful? Yes
Stefan F, Manager at The Westin Warsaw, responded to this review

Dear C_GuzmanChud, Thank you very, very much for your great comments and compliments - and the 5 stars. We are very happy that we made you feel that way and we are looking forward to your next visit. There is always a good reason to come to Warsaw. Best regards, be well Stefan Friedl, Hotel Manager More 

Madrid, España
Contributor
16 reviews 16 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is centrally located (business district). Food is average, even in business lounge. Rooms extremly small and worn out. No way 5 stars experience. Would probably not go back as you have much better option in Warsaw. Staff not very helpful.

Was this review helpful? Yes
Stefan F, Manager at The Westin Warsaw, responded to this review

Dear aaaa2709, Thank you for your review and for being our guest. I am very sorry to read that you did not really enjoy your stay with and I wanted to share some information with you. Last year we have completely renovated the Lobby, the Restaurant and Bar of the hotel, as well the Executive Club Lounge - the rooms... More 

Philadelphia, Pennsylvania, United States
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our first stop on a trip through Poland, Prague and up the Elbe to Berlin. We entered a very impressive lobby and then up to an equally impressive room. Spacious with a good-sized bathroom. We soon discovered it included a very nice shower. WiFi is free in the lobby although connecting can be a problem at peak times.... More 

Was this review helpful? Yes
Stefan F, Manager at The Westin Warsaw, responded to this review

Dear David M, Thank you very for your kind review, I am glad to hear that you did enjoy your stay with us and I hope that the rest of your trip in Europe did continue the same way. Thank you also for the compliments about breakfast and I hope you also had the chance to try out our healthy... More 

Kuala Lumpur
Top Contributor
122 reviews 122 reviews
53 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Equipped with glass lifts, this hotel is located within walking distance to the Warsaw Old Town, one of the most prominent tourist attractions in Warsaw and the Hala Mirowska, a fresh food market to experience what the locals shop for along with its pricing. Fine room but in my opinion the bedding and duvet were a bit too heavy for... More 

Was this review helpful? Yes
Stefan F, Manager at The Westin Warsaw, responded to this review

Dear Canny, Thank you for your kind review and your comments - also you only rewarded us 3 stars, I can tell for your review that over all you enjoyed your stay, which I believe is the most important. My apologies for your experience during breakfast - I will certainly share your feedback. Very best regards to KL Stefan Friedl,... More 

Jersey, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is located a short walk from the Central Station and main shopping mall "Zlote Tarasy " with loads of shops. We went for a few drinks to the Hard Rock Café. The room located on 14th floor was well equipped with free internet. Bed was really comfy. Bathroom was a decent size and clean too. Nice gym, breakfast... More 

Was this review helpful? Yes
Stefan F, Manager at The Westin Warsaw, responded to this review

Dear DeLecq, Thank you very much for your comments and for being our guests during the Speedway Grand Prix (which I was told was unfortunately shorter than expected). I am sure your comments are useful to other travellers and we are looking forward to welcoming you again in the near future. Thank you again for the 5 stars. Best regards,... More 

Renton, Washington
Top Contributor
90 reviews 90 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent 11 days in this hotel. Overall it was a great stay, and I would strongly recommend this hotel. The service is outstanding, very helpful staff. The lobby restaurant was also great. I stayed on an Executive floor, and had the option to use the Executive Lounge for breakfast when the lobby restaurant was too crowded. The lounge was... More 

Was this review helpful? Yes
Stefan F, Manager at The Westin Warsaw, responded to this review

Dear Travelin_Neil, Thank you very much for your review and for your nice comments and constructive feedback. My apologies for the "slow" elevators - they are all back in service now, but we wanted to change the cabins, which were scratched and tried to pick a period were the hotel was not so busy - usually we are getting compliments... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I thought the hotel was wonderful and great value for money. A very modern and well kept hotel, it is in the business district and felt quite corporate but i quite like that. The location was perfect, just a short stroll away you have the shopping mall in one direction and a short stroll the other direction is the old... More 

Was this review helpful? Yes
Stefan F, Manager at The Westin Warsaw, responded to this review

Dear Ldbson, Thank you very much for your great review and for being our guests during your recent visit to Warsaw. I am sure other visitors will find your comments useful. A special thank you for the nice comments about the team - you made our day. Best regards - looking forward to welcoming you again in the future. Stefan... More 

London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in a club room on floor 19. The room was in a good condition with large bathroom. My only complaint about the room is the hot water in the shower - it kept going hot and cold. Good breakfast selection. First day I had breakfast in the ground floor restaurant but only after a long long wait for... More 

Was this review helpful? Yes
Stefan F, Manager at The Westin Warsaw, responded to this review

Dear MH1London, Thank you for your review and thank you for your recent stay with us at the Westin Warsaw. I am happy to read that you did enjoy our new Executive Club Lounge and my apologies for the wait when taking the elevators - yes, during rush-hour it can be tricky and 2-3 minutes feel like a long time... More 

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