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The Westin Warsaw

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Traveler (1608)
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Panoramas (8)
Videos (1)
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About

#17 of 156 hotels in Warsaw
Location
4.3
Cleanliness
4.7
Service
4.5
Value
4.4
Travelers' Choice
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Property amenities
Paid private parking on-site
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Paid wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Snack bar
Special diet menus
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Green
Languages Spoken
English, German, Italian, Polish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

Al. Jana Pawla Ii 21, Warsaw 00-854 Poland
Name/address in local language
The Westin Warsaw
2,809Reviews42Q+A100Room tips
Traveler rating
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Popular mentions
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Leszek N wrote a review Mar 13
1 contribution
Wonderful place - Westin Executive Club XIX floor. Very nice and friendly service. Excellent food and drinks. Breathtaking view of the setting sun and the panorama of western part of Warsaw. What more do you need to rest after the hardships of the past day.
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Date of stay: March 2024Trip type: Traveled on business
Room Tip: No extra helpful tips
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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adamaxPolska wrote a review Mar 13
Tychy, Poland366 contributions91 helpful votes
My favorite hotel in the center of Warsaw. Great cuisine - now there is a new menu and restaurant design, but still evenings are most pleasantly spent on the 19th floor in the Executive Club. Here you can always count on friendly and smiling staff. Recommended.
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Date of stay: March 2024Trip type: Traveled on business
Room Tip: Underground hotel parking opposite the entrance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sofia Grossens wrote a review Feb 2024
Warsaw, Poland5 contributions
Well Done The Westin Warsaw!!! Vegan food to the best!! I am having the time of my life! Plus very knowledgeable waitress knowing exactly the vegan options and explaining in details all the ingredients!! My vegan fellowship you come to Poland you should stay here and treat yourself with excellent food and service!!!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maria Januszyk, Guest Services / Front Office at The Westin Warsaw
Responded 4 weeks ago
Dear sofigros, Thank you for taking the time to write about your experience with The Westin Warsaw. We are more than delighted to read that you enjoyed our cuisine and the service provided by the waitress - all pleasure is ours! We also hope that your travel will bring you back to the area so you can check our new restaurant concept, which we plan to start at the beginning of the March - I am sure that our new offer will meet your expectations even more. If there is anything else that we can do, we remain at your disposal all the time. Looking forward to welcoming you again in the near future! Warm regards, Maria Januszyk Duty Manager, The Westin Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Phil C wrote a review Jan 2024
63 contributions24 helpful votes
We had very good service overall, including a very early check-in (which we very much appreciated after an overnight flight) and a room upgrade. The buffet breakfast is excellent! Food and drinks in the executive lounge were standard middle-of-the-road lounge fare, good enough for a light dinner or pre-dinner appetizers and a decent, but limited, selection of drinks. Our room was quite spacious, comfortable, and met expectations. This is a business hotel but close to metro, street trams, and walking distance to some tourist attractions. We visited as tourists on a weekend getaway and were glad we chose the Westin Warsaw as our Warsaw hotel.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maria Januszyk, Guest Services / Front Office at The Westin Warsaw
Responded 4 weeks ago
Dear 213phillipc, Thank you for taking the time to leave a review about The Westin Warsaw. We are delighted to read about the positive impression we gave you during your trip to Warsaw. Making guest feel welcomed is a priority for us, and the fact that you enjoyed both the upgraded room and our wide selection of dishes, makes us more than happy. If there is anything else we could do please let us know. We hope for another opportunity to welcome you at The Westin Warsaw, as soon as your travels will bring you to the area again! Warm regards, Maria Januszyk Duty Manager, The Westin Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alexander wrote a review Nov 2023
Miami Beach, Florida31 contributions17 helpful votes
Great hotel and very friendly and helpful staff. Hotel is super appointed the breakfast is excellent. Rooms are big and offer great views. Location is very good, everything within walking distance. It’s in the center of the city but also close to the airport
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maria Januszyk, Guest Services / Front Office at The Westin Warsaw
Responded 3 weeks ago
Dear Aliksacha, Thank you for staying at The Westin Warsaw and for leaving this wonderful review. We are more than delighted to read that all of aspects met your expectations - especially your praise words about our staff made us extremely happy, as the service quality is a special priority for us. Looking forward to welcoming you again, so you can again relax in our Heavenly Beds and enjoy the excellent breakfast offer. Warm regards, Maria Januszyk Duty Manager, The Westin Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Highlander2one wrote a review Nov 2023
Oswiecim, Poland145 contributions94 helpful votes
Great hotel. Very good location, I recommend choosing the offer with breakfast included. It is delicious and everyone will definitely find something for themselves. Our room was on the 15th floor and had a panoramic view of the city. The hotel staff was very nice and helpful. I recommend!
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Maria Januszyk, Guest Services / Front Office at The Westin Warsaw
Responded 3 weeks ago
Dear Highlander2one, I am more than delighted to read how you enjoyed your stay at The Westin Warsaw! Thank you for taking the time to leave a review and for mentioning all positive aspects, including the panoramic view and delicious breakfast. What makes us particularly happy is the fact, that service provided by the staff met all of your expectations. It is a priority for us to make sure that all guests will feel welcomed. We hope for another opportunity to make your stay even more exceptional. Warm regards, Maria Januszyk Duty Manager, The Westin Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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HONkiev wrote a review Nov 2023
Odesa, Ukraine2027 contributions1479 helpful votes
+1
Yes, it’s an older hotel - but the problem is the management doesn’t take care about the guests, it’s a hotel managed for the comfort of the employees, not for the guests. It’s so dirty, so run down, I would compare it to a refugee camp. Some of the sofas are so dirty, you don’t want to sit down. There is no Bell boy helping with your luggage. Furthermore you have to stop in the street, get your luggage out in the poring rain - because the roofed entry is reserved as a parking for the hotel limousine. Just check out the photos how dirty it is. Warsaw train station is cleaner than this hotel. And the management doesn’t care. I don’t blame the employees, the fish always stinks from the head. AVOID until there’s a new management which focuses on hospitality.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Hopf, General Manager at The Westin Warsaw
Responded Nov 10, 2023
Dear HONkiev, I have read your comments and I would like to apologies if we have not met your exactions during your recent trip to Warsaw. The points you have mentioned have been addressed with the team and where possible we took immediate action to eliminate those shortcomings and faults. We will also further improve the look and feel of the Lobby of the Hotel with new furniture by beginning of next year. Thank you once again for your valuable feedback, in addition I have dropped you an email to your personal account in case you wish to contact me directly with any further comments. With kind regards Michael
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Raksahenkka wrote a review Nov 2023
29 contributions34 helpful votes
Fourth time to the hotel and now we picked the 19th floor suite for our stay. We got the complimentary Westin lounge access on top of the splendid view. Everything was clean, all the necessary things worked how they should, service was superb. We got a late check-out also just by asking. The breakfast is still one of the best in Europe. Multiple different foods and drinks, healthy and not so Healthy. The lounge would provide us with lunch and dinner, and they were really good. We had no need to eat outside the hotel. The lounge also had complimentary drinks until 22.00. Will be coming back again.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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offie c wrote a review Sep 2023
Germany27 contributions9 helpful votes
Don't stay at The Westin Warsaw. Paid extra money to get luxury room and level 18 floor with club lounge access ( 19 fl) Staff making noise at 5.30 am and from 2100-2200 pm above your room. Dragining furniture loudly. House keeping try to enter your room at 8.30 am and not even my check out time 16.00 pm as special packages. WORSE EXPERIENCES Not again Marriott group.
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Date of stay: September 2023Trip type: Traveled solo
Room Tip: If you really want to stay at this hotel, avoid level 18. My room was 1812. Don't believe the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Agnieszka Manterys, Guest Services / Front Office at The Westin Warsaw
Responded Nov 9, 2023
Dear Offiec, I would like to thank you for choosing our hotel for your last stay and for sharing valid comments during our meeting in the hotel. Please accept once again my sincere apologies for all inconveniences caused. Together with Housekeeping Manager we will do our best to retrain our staff and to put more attention to guests’ needs. Your valuable comments will contribute to our Team’s ongoing efforts to improve our service standards and help us in our continuous search for excellence. I will be happy to welcome you back to the hotel whenever business or pleasure will bring you back to Warsaw. Regards, Agnieszka Manterys
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sergej s wrote a review Sep 2023
19 contributions6 helpful votes
Really dissapointed with small things, but too many of them. Room is a bit shabby. Doors on the cupobard are in a very bad state and will fall off. The wires are bursting from the phone on bathroom. We did not get regular supplies of toileteries after using them. For 36 there has been a wacoom cleaner parked in front of our room. The bar does not offer tap water, even after spebdung a lot. Staff is nice though and free supply of FT is great. In short if it would not be advertised as 5*, I would rate it much better, but simply not 5* experience.
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
$112 - $164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin warsaw hotel warsaw, westin warsaw, warsaw westin
LOCATION
PolandCentral PolandMazovia ProvinceWarsawMirów
NUMBER OF ROOMS
361
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE WESTIN WARSAW - Updated 2024 Prices & Hotel Reviews (Poland)

Frequently Asked Questions about The Westin Warsaw
Which popular attractions are close to The Westin Warsaw?
Nearby attractions include Hala Gwardii (0.3 miles), Hala Mirowska (0.3 miles), and Fabryka Norblina (0.3 miles).
What are some of the property amenities at The Westin Warsaw?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin Warsaw?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Warsaw?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Warsaw?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to The Westin Warsaw?
Conveniently located restaurants include Prime Cut, Munja Grzybowska 43, and Miss Kimchi.
Are there opportunities to exercise at The Westin Warsaw?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does The Westin Warsaw have airport transportation?
Yes, The Westin Warsaw offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Westin Warsaw located near the city center?
Yes, it is 0.8 miles away from the center of Warsaw.
Are any cleaning services offered at The Westin Warsaw?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Warsaw offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.