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The Westin Warsaw

Travelers' Choice award winner
Al. Jana Pawla II 21, Warsaw 00-854, Poland
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The Westin Warsaw
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1,415 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
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  • French first
  • German first
  • Greek first
  • Italian first
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  • Polish first
  • Portuguese first
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  • Any
English first
  • All months
    (1415)
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    (371)
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    (298)
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Israel
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is perfect. Very very clean. The beds are perfect, i slept like at home. The stuff is very nice as well. Near a metro station that can bring you to every spot in the city. Definitely a 5 star hotel. I would return to this hotel in the future. I booked a month ago without breakfast. Near the... More 

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Ashdod, Israel
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed in this hotel at least five times during the last year, mainly due to its central location and my SPG membership. It's a great hotel with regard to its location, infrastructure and facilities. However the service, is lacking the finesse one would expect from a five-star hotel. Just a few examples from my last stay: the kettle... More 

Was this review helpful? Yes 1
Antony, France
Level Contributor
246 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Nice and clean rooms with nice view. Very comfortable bed. Excellent staff always willing to help you. Good location. This is just a very good hotel! Of course the price is according to but compared to other in Warsaw just do not hesitate...

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Kuala Lumpur, Malaysia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at The Westin Warsaw for a weekend getaway and were very pleased. The location of the hotel is great - just a short walk to get downtown and nice shopping opportunities are closeby as well. The hotel staff was very attentive and helpful. The only thing we felt was a tiny bit of a 'let down' was the... More 

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Stefan F, Manager at The Westin Warsaw, responded to this review

Dear Hannah T, Thank you very much for your kind review and your feedback. I am very sorry for your experience with the WC at the Lounge. Due to the renovation works of our guest rooms on the 19th floor, which was completed Wednesday this week, we had to temporary relocate the Executive Club Lounge from the 19th floor to... More 

Brussels, Belgium
1 review
2 of 5 stars Reviewed 5 days ago NEW

This is the second time I stay in a Westin, and it is the second time I get disappointed. The first time was in Madrid (The Westin Palace Hotel) and now here in Warsaw. First of all I need to say that the staff was extremely friendly, that the beds are good and that breakfast is fine as well. What... More 

Was this review helpful? Yes 2
Stefan F, Manager at The Westin Warsaw, responded to this review

Dear t0m1982, Thank you very much for your review and for bring your experience to my attention. I am very sorry and I totally agree with you that this is not expectable at all, me too, would have been very upset. I am very embarrassed to see your pictures and I can only assure you that this is an absolute... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Beautiful hotel in the heart of Warsaw. This hotel deserves its five stars. Warum hospitality and great rooms. Considering what I paid for 3 nights, I couldn't ask for more. Money well spent. It has a small but nice gym.

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Stefan F, Manager at The Westin Warsaw, responded to this review

Dear Max C Thank you so much for your nice review and the 5 stars - and of course for being our guest. I could not agree more - Warsaw offers great value for money and is definitely worth a trip. Thank you and very best regards Stefan Stefan Friedl, Hotel Manager More 

Sheffield, United Kingdom
Level Contributor
139 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed 1 week ago

Modern well appointed business hotel. Rooms are spacious but a little cramped as there is rather too much furniture in the room. This makes for guests on the move with two suitcase a bit more challenging. The bathroom and room are well equipped having safe, iron, drink making facilities. Ice machines are situated on each floor. Disappointingly for a business... More 

Was this review helpful? Yes 1
Stefan F, Manager at The Westin Warsaw, responded to this review

Dear StuartRon, Thank you for your kind review and the 5 stars - with the next renovation we will consider your comments about the furniture, maybe there is something we could do better, while still fulfilling the 5 star requirements of Poland. During the month of August, we will offer free internet (as a pilot project) - and during the... More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a super weekend in Warsaw, hotel fab, rooms clean and great facilities. Breakfast great, room service good. Cocktails excellent and the exec lounge was really worth while. Would definitely return, it was a lovely stay and would highly recommend.

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Stefan F, Manager at The Westin Warsaw, responded to this review

Dear Rmac,1984, Thank you very much for your kind review and the 5 stars - this is what we all aim for. I am also glad to read that you did not only enjoy your stay at the Westin Warsaw but also in Warsaw - a great city and full of surprises, great art and culture, great parks, great shopping... More 

Kolkata (Calcutta), India
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

During our holidays in October last year, we stayed in The Westin Warsaw for a couple of days.The hotel is located right at the centre of the city and is close to a host of tourist attractions.The Metro is close by and the tram stop is just across the hotel. The rooms are reasonably large, well maintained and comfortable And... More 

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Stefan F, Manager at The Westin Warsaw, responded to this review

Dear Utpal47, Thank you for staying with us and thank you for posting a nice and detailed review. I am sure other readers will find this very useful, too. As you have been with us last October, it is about time to come back - Warsaw is always worth a trip. Very best regards, Stefan Friedl, Hotel Manager More 

Northern Territory
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed with a friend for three days, paying virtually the same price as I am for a semi-dodgy private room in a hostel in Krakow that charges for towels... Yes, but that's Krakow, I hear you say, and although it is true Krakow offers more for the tourist, I can wholeheartedly recommend Warsaw for a long weekend getaway. There... More 

Was this review helpful? Yes
Stefan F, Manager at The Westin Warsaw, responded to this review

Dear Steve75 - greetings to Oz, Thank you fro coming all the way from Australia to Poland! And great to hear that you did enjoy your trip. Not only Warsaw and the Westin Warsaw but Poland as well. Thank you very much for your very detailed review, the 5 stars and the positive and very objective comments, which I am... More 

Hotel Review Summarization

What travelers say

  • Very good(10)
  • Old town(6)
  • Executive Lounge(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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