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All 113 Warsaw hotels

The Westin Warsaw

5.0 of 5 Hotel   |   Al. Jana Pawla II 21, Warsaw 00-854, Poland
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The Westin Warsaw
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Ranked #12 of 113 hotels in Warsaw
A recent review
5 of 5 stars reviewed 2 days ago
Martin2581 Buenos Aires
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967 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buenos Aires
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Westin for one night during a work trip. I arrived pretty late at night and got an excellent room in an upper florr. The hotel is brand new and rooms are really spacious. Had dinner at the restaurant at the lobby, food was great and so was service. I recomend to book a rate that includes... More

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ohio
Top Contributor
129 reviews 129 reviews
43 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Despite the very poor reviews given by some members, I thought this hotel was OK. Not quite what I expected from a Westin, but comfortable and met my needs. I stayed five nights. Restaurant was very good - breakfast and lunch buffets had a lot of variety and good quality. I ate dinner here one night - ordered from the... More

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Sussex
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 1 week ago

Where to begin - I slept well, the beds are very comfortable everything else however is quite poor. The shower tried to kill me! Water temperature randomly fluctuated between extremely hot to icy cold. Problem reported more than once but never resolved nor commented on. Why dies the business centre close either at 16:00 or 18:30 on different days? Hotel... More

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Stefan F, Manager at The Westin Warsaw, responded to this review

Dear Chailey_Paul, thank you for your review and taking the time. I am very sorry that we have not met your expectations and my most sincere apologies for the issue with your shower and the water temperature. We are already looking into it and we are taking this very serious. In regards to the business center, true, we only open... More

Halifax, Canada
Top Contributor
55 reviews 55 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a wonderful six night stay here recently while in Warsaw for a conference that was down the street at the Hilton. I'm glad I stayed here and walked the 800m to the conference every day. Lovely hotel, friendly staff, incredible breakfast buffet (great value if booked as part of the room, a little expensive on its own). Wifi... More

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Stefan F, Manager at The Westin Warsaw, responded to this review

Dear DaveNS, Thank you very much for your great review and the positive feedback - especially about the internet, location and bath rooms. The evevators are quite famous in the city (do to the fact that they stared in some movies) and people from Warsaw bring their childen to see them and ask us for a ride. Hope to see... More

Manila, Philippines
Top Contributor
97 reviews 97 reviews
43 hotel reviews
105 helpful votes 105 helpful votes
1 of 5 stars Reviewed 1 week ago

This place should be classified as a suburban conference hotel... the kind you'd find by the airport. No way it's a Westin or anywhere near a 5-star property. They do, however, charge you like a five-star property. $27 a day for internet? Yep. My $1,200/night room at the Four Seasons Geneva didn't charge that much for internet. And while it... More

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Stefan F, Manager at The Westin Warsaw, responded to this review

Dear Andrew H, thank you for your very detailed review. Also I am quite sad to read all your comments, I am grateful that you took the time to write them down. Please be assured that I will discuss your feedback with the team and we will look into it. Just some comments from my side - the internet, yes,... More

Malaga, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

no faults all with this hotel, lovely room with all you would expect from a Westin. . . Staff very friendly and helpful. Breakfast had everything you could possibly want to start the day well. Easy to get to the old town and within easy reach of the railway station and the train to the airport. all in all a... More

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Stefan F, Manager at The Westin Warsaw, responded to this review

Dear Spainbear, thank you very much for your nice comments. After spending 3 years at the Westin Palace in Madrid I moved to Warsaw 10 weeks ago, it is especially nice to get encouraging words from Spain - muchisimas gracias y un buen fin de semana, Stefan Friedl - Hotel Manager More

herzlia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we were at the hotel 26/3/14 celebrating our anniversary.The room was given to us early as we requested.the reception was great. a wonderful cake was sent to our room. the room was excellent. and the bed...the most convinient ever seen in hotels. great breakfast as well. D'ont miss it... the best in Warsaw.

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Stefan F, Manager at The Westin Warsaw, responded to this review

Dear Dudi_Saar, thank you very much for your nice comments and thank you for having chosen the Westin Warsaw for your special anniversary. I hope you have only good memories - this is who it should feel. Please let me know when you are planing to come back ,,, maybe next year, same day? Just an idea. Very best regards... More

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well done when it comes to the customer service. Staff is very helpful and kind which is not our (Polish) forte, I am afraid. I quite like the room which was spacious, nicely furnished. I liked the bathroom very much, the door were quite extraordinary and bathtub & a separate shower was a plus. I like the lobby, restaurant and... More

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Stefan F, Manager at The Westin Warsaw, responded to this review

Dear Lc1602, thank you for your review and thank you for your positive comments. Just a view words about location - as you know Warsaw is quite small compared to other European Capitals and it is very easy to get around - the Westin is only 5 Minutes’ walk from the Golden Terrass Shopping Center, the most modern in the... More

Canberra, Australia
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Got a good rate on this room well in advance for one night's stay. Room was modern and comfortable - bed was particularly excellent. Nice bathroom too. Staff were good but the highlight for me was the great breakfast. There was a section for superfoods which was delicious as well as "good for you". Presentation was wonderful. Hotel is in... More

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Stefan F, Manager at The Westin Warsaw, responded to this review

Dear Leh2111, thank you for your very nice review. I am very happy to hear that you liked our "heavenly beds" - Westin has been a trendsetter in the entire hotel industy by introducing these beds and we are copied by many - also a lot of our guests choose to get these beds for there homes ,,, Superfood, great... More

The Hague, The Netherlands
Top Contributor
65 reviews 65 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I forgot to bring my credit card with me upon arrival, even though I had been informed in the confirmation mail that I would be asked to present it at check-in. However, the front-desk staff had accurate customer information fast. The process for finding the correct information was unbroken. Much staff and managerial time would has been saved because the... More

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Stefan F, Manager at The Westin Warsaw, responded to this review

Dear Cristiano_9, thank you for your kind comments. I am glad to hear that we were of help and that our system worked well and the team provided you a personalized service. This is exactly what we aim for. I hope we will be able to welcome you again in the future - Warsaw is always worth a trip. very... More

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Additional Information about The Westin Warsaw

Also Known As:
The Westin Warsaw Hotel Warsaw
The Westin Warsaw Hotel
Westin Warsaw
Warsaw Westin
Address: Al. Jana Pawla II 21, Warsaw 00-854, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Best Value Hotel in Warsaw
#10 Family Hotel in Warsaw
#12 Luxury Hotel in Warsaw
#12 Business Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Westin Warsaw 5*
Official Description (provided by the hotel):
The Westin Warsaw - modern 20-storey hotel is ideally located in the heart of Warsaw. ... more   less 
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