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The Westin Warsaw

Travelers' Choice award winner
Al. Jana Pawla II 21, Warsaw 00-854, Poland
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The Westin Warsaw
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1,688 Reviews from our TripAdvisor Community

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Arlington, Texas
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My room was recently renovated. It was lovely. A large bathroom, nice sized room. Clean. Staff was very nice: maids, desk, doormen. Good location. Easy walk to a mall, Hard Rock Café, Starbucks, grocery. 5 minute taxi ride to Old Town Warsaw. It felt very safe both at the hotel and in the area. Had a nice workout gym.

Helpful?
Thank sylvia547
Province of Rome, Italy
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have booked 3 nights in this hotel and it was very pleasant stay. Room was every day clean. "Outdoor elevator was very interesting. Breakfast was also nice as well as service.For sure we will come again.

Helpful?
Thank Midzony
Budapest, Hungary
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I usually visit Warsaw few times a year on business and always stay here. The service is always impeccable from check-in to the bar and restaurant. The bar menu is one of the best of any hotels I stayed in and the drink selection is outstanding. Special thanks to Anna M at reception desk for the outstanding welcome and service... More 

Helpful?
1 Thank Enigman
Glasgow, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had a fantastic stay at this hotel.Room was very spacious and spotless.Breakfast was the largest i had ever seen.So much choice.Staff very polite and helpfull.Booked a foot massage at the spa which was amazing after a day of walking. Bus outside hotel takes you to old town in a few stops but would highly recommend walking as its only around... More 

Helpful?
1 Thank linda d
Michael H, General Manager at The Westin Warsaw, responded to this review

Dear linda h, Great to hear that you had a wonderful stay with us! I do agree with you, I also prefer to walk to Old Town as it is very close and the walk is nice during all seasons. We shared your feedback already with the Hotel team which is a fantastic motivation for them. Once again, thank you... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

I always stay at this hotel when I am traveling to Poland on business. It is a very nice hotel, room are clean, the hotel breakfast has a nice selection. The glass elevators are great feature as you can look out over the city (on a clear day). The hotel is close to great restaurants within walking distance and also... More 

Helpful?
Thank Sherita S
Michael H, General Manager at The Westin Warsaw, responded to this review

Dear Sherita S, Thank you! Please let me know when you are next time staying with us. I would like to meet you in person and find out how we can make out of your 4 stars a 5 star rating. It is important for us at The Westin Warsaw to actively listen to our guests and learn from your... More 

Berlin, Germany
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would recommend this hotel for visits of Warsaw. The main sites are in walking distance, the staff of the hotel is very friendly. The prices are alright, breakfast is sufficient. Nice view from the upper floor rooms.

Helpful?
Thank udfreutrip
Michael H, General Manager at The Westin Warsaw, responded to this review

Dear udfreutrip, Thank you for taking the time and sharing your Westin Warsaw experience with fellow travellers! Hope to see you soon again in our Hotel. With kind regards Michael Hopf Hotel Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel, but really unpolite staff! I stayed at Westin hotel for New Year for couple days. Me and my friends tried to order drinks at New Year's eve, 2 am, but bartender told us that the bar is closed, although he served drinks other people at the bar. That's just not the way of treating guests at 5 star... More 

Helpful?
1 Thank Lea J
Michael H, General Manager at The Westin Warsaw, responded to this review

Dear Lea J, I have read your review with disappointment. You are absolutely right that none of our guest should receive such a treatment. Please do accept my sincere apologies for this incident. It shows as well were we have to improve and focus in terms of our staff trainings. I would like to thank you for staying with us... More 

Adelaide, Australia
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Westin is quite luxurious, centrally located, accommodating staff and great buffet breakfast. Most hotels of that standard have showers over the bath and it was so refreshing to be able to just step into the shower without navigating over the bath - a big plus for us!

Helpful?
2 Thank susan p
Michael H, General Manager at The Westin Warsaw, responded to this review

Dear susan p, I completely share your opinion that a modern Hotel must have separate shower cabins! When the Westin Warsaw was constructed this was an important item when the guest bathrooms were designed. We are happy to hear that you enjoyed your time with us and hope to see you soon back at the Westin Warsaw! Best regards Michael... More 

Poland
Level Contributor
8 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

PROs [+] excellent service from reception [+] 10 min from the Central Railway station/Palace of Science/Old Town [+] very spacious room [+] bathtub/clothes iron [+] decent view, considering it's surrounded by skyscrapers [+] amazing glass elevator CONs [-] no free wi-fi in the room (it's 2015! internet is a necessity, not a commodity or luxury...)

Helpful?
Thank Robert M
Michael H, General Manager at The Westin Warsaw, responded to this review

Dear Robert M, Thank you for your feedback! I am a bit concerned about the comment in regards to our WiFi at the Hotel. As of August 2015 we do grant free WiFi to all our guest because we share your opinion that free Internet access in nowadays is taken for granted. Please do reach out to me in case... More 

Brussels, Belgium
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Everything was great. Really enjoyed staying here, the staff are very friendly and great facilities. Located right beside tram and metro and close to central sights. I didn't eat in the hotel during my stay but lovely restaurants closely. t recommend!

Helpful?
1 Thank David M
Michael H, General Manager at The Westin Warsaw, responded to this review

Dear David M, Thank you, that your are sharing your insights from your last stay in our Hotel. Make sure that you try next time our Super Foods menu at the Fusion Restaurant in the Hotel with a large selection of healthy and delicious food items. Hope to see you soon again! Michael Hopf Hotel Manager More 

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