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Sheraton Warsaw Hotel

Travelers' Choice award winner
ul. Boleslawa Prusa 2, Warsaw 00-493, Poland
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1 room 1 guest
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Sheraton Warsaw Hotel
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928 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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Montreux
Level Contributor
49 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

We travelled around Poland in a group of 21 people organised by a Polish agency. We stayed 3 nights in total Nice hotel, a little far from the major sites, 20/25 min. walk from ex Royal palace f.i. Still no regrets at all of staying there

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Kiev, Ukraine
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Brilliant location and excellent breakfast. The bed did offer a good night sleep. The mosquito notice on the window was useful because of two parks nearby. Both are very nice and great for visiting with children.There is also a small shop just across the road if you need some emergency suppllies. Warsaw old town is 15-20 mins away and this... More 

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Tel-Aviv
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A well located hotel in a central location, very clean and most of its staff friendly & efficient although the reception staff while checking in was rude and not very helpful. We stayed in 2 deluxe rooms on the 6th floor (business floor) in which the club lounge offers great selection of food and beverages all day long. Both our... More 

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Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear Debby L, I am truly glad we have deserved such a nice review from you after your stay in Sheraton Warsaw hotel. Thank you for this. I am delighted learning we have another happy customer who may visit us again so we will be waiting to serve you best we can. Stay assured that your comment regarding Reception was... More 

Port Elizabeth, Eastern Cape, South Africa
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed in a deluxe room and it was very spacious with a king size bed. The hotel is well positioned for sight seeing and within a block you are in a beautiful park on the one side and the city on the other. Close enough to the Old Town and the Jewish History Museum, where a taxi will cost... More 

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Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear Robert L, Thank you for so nice reccomendation of our hotel, great describtion of our location and surrounding attractions. I am pleased to learn that we fulfilled your expectations, and I assure you that your comments will help us to maintain our high standards of service. We are grateful for your patronage and look forward to welcoming you back... More 

Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Only positive things to say about the shearton, rooms very big, staff extremely helpful . Hotel business oriented and It Is slightly off the main area but you can't beat peace and quiet on occasion. Enjoyable.

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Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear GREAT_REVIEWS_EIRE, On behalf of our entire team I would like to thank you for your affirmative opinion regarding our staff and product. Each Guest’s opinion is highly important for us as it helps us to deliver the highest quality in every aspect of our service. I hope that your present experience regarding our Hotel will encourage you to visit... More 

Wokingham, United Kingdom
Level Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a 3 night leisure stay at Sheraton. This was my second stay at hotel and overall I was very satisfied. The classic room I had was spacious and comfortable . The only gripe I had was that the pillows were far too soft for me and need to be a little firmer. In addition the bathroom toiletries... More 

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Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear polonaiseWindsor, It was with great concern that I learnt of the comments that you made on TripAdvisor after your stay and I would like to thank you for this valuable input. I was very sorry to learn that we were unable to offer early check in, however with full occupancy the day before hotel might have been less flexible... More 

Alpharetta, Georgia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I got what I was expecting from the Sheraton brand, great place, great service and the room had so much space. The food was good but expensive, also the taxi service is good (they took me in a Mercedes Benz), but also expensive (double of the rate of a regular taxi). The only bad thing is that the A/C takes... More 

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Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear Khano_galvan, Thank you very much for your nice review. There is no better reward for us, Hoteliers than such a nice comment of our guest after the stay. We all will be happy to serve you again in Sheraton Warsaw Hotel whenever your plans will bring you back. Thank you for your stay and those excellent notes. Hope to... More 

London, United Kingdom
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wonderful hotel, great service, great breakfast (they serve champagne on breakfast). I booked for 2 massage sessions (one of them was terrible), however, the sport club manager asked me to attend another session for free. Not exactly at the heart of the city centre, however, it is not far away and within walking distance from there.

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Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear Euphrates, Thank you very much for the comment you shared regarding our hotel. Each Guest’s opinion is highly important for us as it helps us to deliver the highest quality in every aspect of our service. On behalf of our entire team I would like to thank you for your affirmative opinion regarding our staff and service provided. I... More 

Canberra, Australia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Whilst the hotel has everything going for it, unfortunately we stayed there in July this year and just about died in the hot and airless room. We did complain and the technician check the air conditioner out and just said it was set to standard and left!!! There was very little air circulating out of the unit even on high... More 

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review

dear Garry and Anne ... D, I am very sorry for your experience back in July. Please let me write, that although July was not as hot like last weeks in August - even 37-38 Celsius degrees couple of weeks in a row - which is very unusual for our region, our Air Conditioning working full power managed well supplying... More 

Zielona Gora, Poland
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited two years ago at Easter. Though our the room window looked out onto the kindergarten playground and it was snowing outside, we were impressed with the reception, hotel interior, our room - everything was worth our compliments but your breakfast ... wow! Yummy! One of the best in the world, honest to God!

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review

Dear Marek S, Thank you for your winter time visit in Sheraton Warsaw hotel and for this excellent review scoring our Reception and Breakfast so great. Should you visit us now in summer time same room will oversee beautifully green park behind the hotel - actualy the only 5star hotel in town surrounded so closely by nicest city parks such... More 

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