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All 112 Warsaw hotels

Sheraton Warsaw Hotel

5.0 of 5 Hotel   |   ul. Boleslawa Prusa 2, Warsaw 00-493, Poland
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Ranked #16 of 112 hotels in Warsaw
A recent review
4 of 5 stars reviewed yesterday
chachamy Rehovot, Israel
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691 people have reviewed this hotel

Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Rehovot, Israel
2 reviews
4 of 5 stars Reviewed yesterday NEW

good hotel on good location.staff verry friendly. permit check out 14:00 h.rooms are big and clean. yes have topay for internet in room,but the internet in loby is free.brakfast is with many choises. i like staing in this hotel

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Boston
Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

To be clear: this was probably our fourth stay at this Sheraton (which should tell the reader something about our opinion of it) and we continue to like it quite a bit. The location, comfort, and amenities are hard to beat. The staff continues to be very friendly and helpful. I want to highlight the fitness center which is much... More

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review

Dear Buckaroo-8th, Thank you for writing your valuable notes also to our attention and mostly for your loyalty to our hotel. I am very sorry to read that our Central Reservations department arrangements were not satisfactionary and happy to learn that our team here in the hotel has managed to fix it improving your impression. This will be right away... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I had an amazing stay at this hotel. The staff were super helpful and friendly. The hotel is in the perfect location, everything is within walking distance. The gym is great, it's also close to the park and river if you want to go for a run. The breakfast is exceptional! Rooms are fantastic and the bed must be one... More

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review

Dear Gareth M, I am very happy reading your great review and learning you have enjoyed your stay with us. Great to read your excellent reccomendations for the other travelers on TripAdvisor about our hotel and I would like to thank you for this kind apreciation words as well as for your stay in our hotel. Hope to see you... More

Koersel, Belgium
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I was only here for a very short stay for business purposes. But very satisfied our company booked this hotel. Being in Poland me and my colleague wanted to try a vodka of course, by requesting information with the bartender, he offered us a complete free tasting experience, absolutely great and delicious small shots. Our favourite was choosen. So very... More

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Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear Amke1978, Thank you for visiting our hotel and for such excellent review about our facilities, services and location. Your kind comments especially about our bar staff are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. We will be... More

Prior Lake, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

Can't say enough good things about this hotel, it really exceeded our expectations in so many ways. We would DEFINITELY stay here again! Here's a few of the reasons: --Great location, with an easy, interesting walk to Old Town; --Elegant décor throughout the hotel; --Large, very clean rooms; --Excellent, fairly priced food; --Attentive, more than capable staff (small example of... More

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Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear Diane Z, Thank you very much for the comment you shared regarding our hotel. Each Guest’s opinion is highly important for us as it helps us to deliver the highest quality in every aspect of our service. On behalf of our entire team I would like to thank you for your affirmative opinion regarding our staff and service provided.... More

Charlottesville, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

Great service, great rooms, fast internet and extremely helpful front desk staff. Very good club with great breakfast and helpful staff. Great neighborhood - walking distance to National Museum, Ujazdowski Park, Lazienki Park and Nowy Swiat area. Great view of Warsaw from x16 rooms.

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Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear Guest, There is no better reward for us, Hoteliers than such a nice comment of our guest after the stay. We all will be happy to serve you again in Sheraton Warsaw Hotel whenever your plans will bring you back. Thank you for your stay and those excellent notes. Hope to be able to welcome you back soon Best... More

Mumbai (Bombay), India
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It as a great location, value for money, hotel facilities, service, breakfast spread. The only downside was the aircon which hardly worked, and had to call the engineer multiple times. Its a great option for a short Warsaw stay.

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Iwona O, Front Office Manager at Sheraton Warsaw Hotel, responded to this review

Dear Travelhimanshu, Thank you for visiting our hotel and for this kind rewiev about our convenient services, facilities and location. I was sorry to learn about air conditioning malfunctioning in your room. Usually any such faults are detected and rectified prior to the room being allocated. I do apologise that this fault was not brought to the attention of our... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in room 670 which was spacious with 2 Queen sized beds, perfect for friends travelling together. It was quiet and comfortable, once we adjusted air conditioning and fresh air as needed! We had a very warm welcome to the Club area from Patricia and help with internet access from her. she impressed us by remembering us and our... More

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review

Dear Jennifer L, I am very happy to read you have enjoyed your stay with us as well as about Patrycja helpfulness and service oriented approach you have experienced. I will be happy to nominate her to Employee Of The month award basing on your nice comments and I am sure she will be happy same as I am rteading... More

Krakow, Poland
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

... but the last little bit is missing. The air-conditioning in my room was poor, and so was my night. The morning in the well-equipped gym helped to overcome the frustration, and so did breakfast in the club lounge. And the reception desk is always a nice experience here. All in all a very nice hotel in a very nice... More

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review

Dear Joerg W, Thank you for your valuable time spared to write about your experience. I am very sorry for your discomfort caused by faulty AirConditioning unit. We do have great technical team able to fix such deficiency succefully so if only reported to our attention I trust this technical issue was already resolved. Please let our Front Office Manager... More

Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The service and standards at this hotel exceed expectations and is certainly marvellous value for money. I had reservations before we travelled as I normally like a smaller boutique hotel. I rarely return to a hotel however this one will be the exception. Well done to all. Patti

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review

Dear 784Patti, What a nice review and excellent comments. You have made may day today. I am trully happy reading your great review. Please do no not hesitate and write to me when planing to be back in Sheraton Warsaw, I will be happy to look personally for something special for your return to make your stay with us even... More

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Additional Information about Sheraton Warsaw Hotel

Address: ul. Boleslawa Prusa 2, Warsaw 00-493, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Warsaw Hotel 5*
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Also Known As:
Sheraton Warsaw
Warsaw Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#10 Business Hotel in Warsaw #12 Romantic Hotel in Warsaw #15 Family Hotel in Warsaw #16 Luxury Hotel in Warsaw
Hotel Class
Official Description (provided by the hotel)
Business-oriented Hotel situated in the city center, near embassies, ministries & stock exchange. ... more   less 
Number of rooms
352

Questions & Answers

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18 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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