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All 112 Warsaw hotels

Mercure Warszawa Grand

4.0 of 5 Hotel   |   ul. Krucza 28, Warsaw 00-522, Poland (Śródmieście Południowe)
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Ranked #11 of 112 hotels in Warsaw
A recent review
5 of 5 stars reviewed yesterday
148abel
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  • Reviews (756)
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756 people have reviewed this hotel

Traveler rating
    411
    300
    38
    4
    3
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70
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Contributor
18 reviews 18 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is an excellent, clean, modern hotel. The hotel staff speak very good English, and it is in a good area of the city to walk or take a cheap taxi to old town square. I thoroughly enjoyed my stay here. The internet went down for the last two days of my stay, and although I was upset about it,... More

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Montrose, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A group of 5 of us stayed in this hotel and it was very good. Modern, clean rooms and helpful staff. Short walk to the main shopping centre which has a range of restaurants and also pubs and clubs near by.

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Kingston-upon-Hull, United Kingdom
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our plane was late so we arrived at this hotel after 10,00 pm worried that it was late to go out searching for a restaurant. No problem. The hotel bar served food until 1.00 am and it was very good. We loved this hotel. Beautiful large rooms, great bathrooms and excellent breakfasts. Location was great, only a short walk into... More

Was this review helpful? Yes 1
GRELATIONS3384, Kierownik ds. gości at Mercure Warszawa Grand, responded to this review

Dear GillyJ186317, Thank You for such a postive opinion which has been a pleasure to receive. We're delighted to hear that we met Your expectations and/or even more. We hope You'll stay with us in the future and let us host You at out best. Best Regards, Gawel Diksa Guest Relations Manager More

Ottawa
Contributor
15 reviews 15 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

It was one of many stays in this hotel during the last several years, this time for very personal reasons. We were stressed, tired and needed an efficient service, but at the same time needed support on a more personal level. We received all of this and much more; in particular from Ms. Ewa Bluhm, the hotel manager, Joanna Piotrowska... More

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GRELATIONS3384, Kierownik ds. gości at Mercure Warszawa Grand, responded to this review
Google Translation

Szanowni Państwo, Serdecznie dziękujemy za kolejną wspaniałą recenzję. Do zobaczenia wkrótce! Gaweł Diksa Kierownik ds. Relacji z Gośćmi More

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights bed and breakfast room was very modern and nice loved the bathroom and the window looking into bed room very different. Mini bar was a nice extra not 2 expensive. Breakfast was very nice big selection of meats salads juices cereal, hot options bacon sausage eggs 2 types black pudding mushrooms, first day breakfast was... More

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GRELATIONS3384, Kierownik ds. gości at Mercure Warszawa Grand, responded to this review

Dear Laurathechef, I am happy to hear that You've enjoyed Your stay with Mercure Warsaw Grand. It's a fantastic feeling to receive a great review. Please always feel welcome at our hotel and make yourself at home! Best Regards, Gawel Diksa Guest Relations Manager More

Contributor
20 reviews 20 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived around midnight and the service was friendly and efficient. The taxi ride from the hotel to the airport was about 40zl, which isn't bad. The hotel is located just a 10 minute walk from the beginning of the city centre, which is very nice. The rooms are clean, spacious and modern. There is a mini-fridge, which was quite... More

Was this review helpful? Yes 1
GRELATIONS3384, Kierownik ds. gości at Mercure Warszawa Grand, responded to this review

Dear Paulina W, Thank You for leaving Your comment on Mercure Warsaw Grand, we're more than happy to hear that You had a good stay with us. I'm glad You've enjoyed our design and style and the room has made an impression. We're awaiting Your next visit! Best Regards, Gawel Diksa Guest Relations Manager More

Williamsburg, Virginia
Top Contributor
236 reviews 236 reviews
47 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our room was a decent size and the bed was comfortable. The bathroom was adequate, but the towels were thin. Breakfast was an average buffet, but crowded. The staff was pleasant and spoke passable English.

Was this review helpful? Yes 1
GRELATIONS3384, Kierownik ds. gości at Mercure Warszawa Grand, responded to this review

Dear Crcb, Your review is much appreciated among all the staff as we all see some improvements to make. It is a pleasure to hear that our job to satisfy You has been completed and You've spent Your time in Warsaw at it's best. Kind Regards, Gawel Diksa Guest Relations Manager More

Kuopio, Finland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed, my wife, my daughter and my brother with his wife, 3 nights at the Hotel. We were delighted with the hotel, rooms were very good and breakfast excellent! The staff was very friendly and spoke English very well. We recommend them very highly!

Was this review helpful? Yes
GRELATIONS3384, Kierownik ds. gości at Mercure Warszawa Grand, responded to this review

Dear Paavo R, Many thanks for taking the time to provide such positive feedback from your most recent stay with us in Mercure Warsaw Grand. It was such a pleasure to read how the rooms and the colleagues exceeded your expectations. Looking forward to hosting you again soon! Best Regards, Gawel Diksa Guest Relations Manager More

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Additional Information about Mercure Warszawa Grand

Address: ul. Krucza 28, Warsaw 00-522, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw > Śródmieście Południowe
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Warszawa Grand 4*
Reservation Options:
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Also Known As:
Mercure Warszawa Grand Hotel Warsaw
Mercure Hotel Grand
Mercure Hotel Warsaw

274 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#8 Business Hotel in Warsaw #9 Romantic Hotel in Warsaw #11 Luxury Hotel in Warsaw #12 Family Hotel in Warsaw
Hotel Class
Official Description (provided by the hotel)
With a convenient location in the city centre and surrounded by major institutions including ministries, embassies and company headquarters, the Mercure Grand is ideal for the business traveller. Most of what Warsaw has to offer is nearby, including thehistoric Old Town, boutique shopping, Lazienki Park, numerous lively cafes and bars and The Royal Route. Very close proximity to trams, buses and Metro with easy access to Warsaw Central railway station. Come and discover the new Mercure Grand hotel. ... more   less 
Number of rooms
299

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Mercure Warszawa Grand and other travelers.
2 questions
13 days ago

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Questions? Get answers from Mercure Warszawa Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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