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All 113 Warsaw hotels

Mercure Warszawa Grand

4.0 of 5 Hotel   |   ul. Krucza 28, Warsaw 00-522, Poland (Śródmieście Południowe)
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Mercure Warszawa Grand
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94%
Ranked #9 of 113 hotels in Warsaw
A recent review
5 of 5 stars reviewed 1 week ago
Xavier C Nyon, Switzerland
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660 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Nyon, Switzerland
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I regularly stay in this hotel for my work. The hotel are modern, not very big but convenient. The restaurant is good and the staff is really friendly. I like in the morning the free copies of Figaro and Le Monde to read during breakfast.

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GRELATIONS3384, Guest Relations Manager at Mercure Warszawa Grand, responded to this review

Dear Guest, Thank You for Your opinion on Mercure Warsaw Grand. Along with the entire team, we're appreciating all the positives we've heard from You. I hope that Your regular visits will continue, I am personally involved into the regular guests programme, I'd like to surprise You on Your next stay. Please contact me on H3384-GR@accor.com before Your arrival. Have... More

Denmark
Top Contributor
90 reviews 90 reviews
45 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel, highly recommended for a stay. Stayed 1 night for business. Good sleep quality, shower fine, breakfast good. I find it worth mentioning that the restaurant does a good job in serving a burger. It may sound simple but after arriving in the afternoon and a few phone calls I went down for a simple meal and ordered the... More

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GRELATIONS3384, Kierownik ds. gości at Mercure Warszawa Grand, responded to this review

Dear Guest, It's great news to hear that accomplished one of our priority goals, which is making our Guests and customers satisfied. It's true that we keep paying attention to the details, which proves our team to be professional every day. I will share Your comment with our team, I am sure they will be happy to hear that Your... More

Los Angeles, California
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location if you want to visit Warsaw! Large and modern bedrooms. Very clean. Well trained staff. On of the best hotels in the Accor Group in Warsaw! Wonderful time in this refined hotel! I would definitely stay at this hotel again if I would come back to Warsaw.

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GRELATIONS3384, Kierownik ds. gości at Mercure Warszawa Grand, responded to this review

Dear Guest, It's a pleasure to receive such a great opinion on our everyday efforts to bring our Guests top quality in all means. We're very happy to hear that we've satisfied You. Please visit us again so we can make Your stay an astonishing memory in every possible way. As we are committed to ensure Your complete satisfaction. Best... More

Kastoria, Greece
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in hotel for 1 night with a party of 11 persons (school exchange program). Rooms were immaculate, breakfast was excellent, professional and courteous service from reception. Free wifi and 15 min walking distance to the station and shoping mall. Very good value for money and overall an excellent stay. Many thanks to hotel manager Mr Hubert.

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GRELATIONS3384, Kierownik ds. gości at Mercure Warszawa Grand, responded to this review

Dear Guest, Thank You for giving us such a great opinion. We're all happy to know that our struggles to keep the good work has left a good impact on Your impression of Polish hospitality. I personally vouch for Mr. Hubert's appreciation for Your comment. I hope we'll get the chance to host each and every participant of Your tour... More

Rome, Italy
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pros: - Free bottle of water supplied every day - Free in-room Wi-Fi (up to 3 devices) - Bathroom amenities include: conditioning shampoo, shower gel, soap, tissues, hairdryer - Fast laundry/dry cleaning service - Great buffet breakfast (but really terrible coffee!) Cons: - Surprisingly, no moisturiser/body lotion supplied in bathroom - Staff knock & enter even when ‘do not disturb’... More

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GRELATIONS3384, Guest Relations Manager at Mercure Warszawa Grand, responded to this review

Dear Guest, Thank you so much for taking time and reviewing Mercure Warsaw Grand on TripAdvisor. We're glad to hear that the pros had more impact on Your stay than the cons. All of the cons are available on demand for every guest. If You'd have ever considered visiting us again, please do not hesitate to contact me on H3384-GR@accor.com... More

London, United Kingdom
Top Contributor
119 reviews 119 reviews
30 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for 3 nights and had an excellent stay in this hotel. The location is very good; pretty central and only about a 10 minute walk from Warszawa Centralna and Warszawa Śródmieście which are the stations you'll arrive at if you get the train from the airport. Nearby these stations is also Centrum metro stop. It is about a... More

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GRELATIONS3384, Guest Relations Manager at Mercure Warszawa Grand, responded to this review

Dear Guest, Thank you so much for taking time and reviewing Mercure Warsaw Grand. We were pleased that you enjoyed your stay and would highly recommend us to other fellow travellers. Thank you for complementing our Reception team as well as all the other members of the crew. It was my pleasure to share your kind comment with them. I... More

2 reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

We got a great deal on booking.com for a 5 night stay. Upon arrival at the hotel we found out that the credit card hadn't been charged, but they still didn't cancel the reservation, gladly. When trying to pay, we had some issues with the credit card, but the receptionist was very patient and professional. Even though it took us... More

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GRELATIONS3384, Guest Relations Manager at Mercure Warszawa Grand, responded to this review

Dear Guest, Thank you for taking the time to review our hotel - and such a wonderful review! It is absolutely superb to hear that you've enjoyed your stay from start to finish. Thank you for the commendations of our staff, particularly the special mention of our reception team. We do hope you can return to us in future! Kind... More

Muntelier
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2014

As usual the same Marcure standard quality independenrtely where you travel. Proper, solid Mercure quality! The rooms were quite spacious and comfortable. My room was quite as it was directed into the the inside of the square away from the street. Check-out lasted a bit too long, only 2 counters open at a time when normally a lot of people... More

Review collected in partnership with Accorhotels.com

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GRELATIONS3384, Guest Relations Manager at Mercure Warszawa Grand, responded to this review

Dear Guest, Thank you for your review following your recent stay with us. I am pleased that Your stay with us has been memorable. I was glad you found your room to be comfortable and spotlessly clean. I am sorry that it took longer than usual for the check-out process, however I am glad you found the quality to be... More

Limassol, Cyprus
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 17, 2014

I was at the Mercure Grand Hotel in Warsaw last week and it was one of the best hotel experiences I had. The people - from the reception, to the maids and to the waiters were very polite, always smiling, accommodating and sincere. The room was not too big but was very clean, the bathroom adequate and with nice toiletries,... More

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Additional Information about Mercure Warszawa Grand

Also Known As:
Mercure Warszawa Grand Hotel
Mercure Warszawa Grand Hotel Warsaw
Mercure Hotel Grand
Mercure Hotel Warsaw
Address: ul. Krucza 28, Warsaw 00-522, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw > Śródmieście Południowe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Warsaw
#8 Romantic Hotel in Warsaw
#8 Family Hotel in Warsaw
#9 Luxury Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Warszawa Grand 4*
Official Description (provided by the hotel):
With a convenient location in the city centre and surrounded by major institutions including ministries, embassies and company headquarters, the Mercure Grand is ideal for the business traveller. Most of what Warsaw has to offer is nearby, including thehistoric Old Town, boutique shopping, Lazienki Park, numerous lively cafes and bars and The Royal Route. Very close proximity to trams, buses and Metro with easy access to Warsaw Central railway station. Come and discover the new Mercure Grand hotel. ... more   less 
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