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Novotel Warszawa Centrum

#27 of 115 Hotels in Warsaw
Certificate of Excellence
ul Marszalkowska 94-98, Warsaw 00-510, Poland (Formerly Forum Hotel)
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Novotel Warszawa Centrum
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Novotel Warszawa Centrum
Novotel Warszawa Centrum
Novotel Warszawa Centrum
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1,692 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warrington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Me & My Fiance Booked A Last Minute Holiday To Warsaw And I Got An Excellent Deal On This Hotel Especially For The High Quality Of Room, Service And View, Ask For A Higher Floor For An Excellent View Of Warsaw. Room Was Clean, Comfy And Had A Good Temperature. Would Return In A Heartbeat.

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Beata R, Manager at Novotel Warszawa Centrum, responded to this review

Dear Guests, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Leuven, Belgium
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Recently, I was in Warsaw for business and stayed at the Novotel hotel. The location of the hotel is simply awesome. Right in the center of Warsaw and offers an amazing view of the whole city. I stayed on the 21st floor and the views I had were simply breath taking. I loved the bed and pillows provided in my... More 

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Beata R, Manager at Novotel Warszawa Centrum, responded to this review

Dear Guests, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

London, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Admittedly I only arrived here after two hours' sleep the previous night, a flight and a long walking tour of Warsaw, but this was an ideal hotel: spacious rooms, efficient lifts, free wifi, comfy beds, nice ambience, what more could be needed?

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Beata R, Manager at Novotel Warszawa Centrum, responded to this review

Dear Guests, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Jerusalem, Israel
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This busy busy hotel always seems to manage with the amount of guests it has. I find it's buzz of activity exciting. On this visit I had a room on the 14 floor ,with a view that was hard to tear myself away from. I Enjoyed the view with the coffee, tea ,and creamer provided in room.Individual bottles of shampoo... More 

Was this review helpful? Yes
Beata R, Manager at Novotel Warszawa Centrum, responded to this review

Dear Guests, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

South Bend, WA
Top Contributor
61 reviews 61 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Room was nice but heat controls did not work. When problem reported after an hour they said the problem/situation was true for entire hotel. Room was to hot all the time and if opened window very noisy. When I called they said temperature in room was 24 degrees C. Others complained about the heat also. Given a drink coupon but... More 

Was this review helpful? Yes
Beata R, Manager at Novotel Warszawa Centrum, responded to this review

Dear Guests, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Warsaw, Poland
1 review
4 of 5 stars Reviewed 1 week ago

we were here for two nights. 7 minutes by car to the aiport. Good prices, clean room and funny personal :). We were lived at the 8th floor thats why we had a beautiful day/night view from that... Definitelly recommend

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Beata R, General Manager at Novotel Warszawa Centrum, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beata Rud-Chojnowska Room Division Manager More 

Αthens
Senior Contributor
41 reviews 41 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I totally recommend it ! Excellent central location . The view was extraordinary . Ask for view to the museum of culture .Spacious rooms , clean and professional staff. Also delicious breakfast with large variety . At the top floor gym and sauna

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Beata R, Manager at Novotel Warszawa Centrum, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at Novotel Warsaw Centrum. Sincerely, Beata Rud-Chojnowska Room Division Manager More 

Assen, The Netherlands
Top Contributor
55 reviews 55 reviews
54 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 1 week ago

A disappointing stay. The room comfort and bed were fine, but I prefer to have ironing equipment rather than a Nespresso machine in the room. However, the bathroom is outdated: shower curtain instead of glass door, toilet has tendency to keep dripping/flushing after use, and worst of all: while standing in the shower there was a persistent stench of sewage.... More 

Was this review helpful? Yes 1
Beata R, General Manager at Novotel Warszawa Centrum, responded to this review

Dear Sirs, Thank you for taking the time to tell us about your experience at the Novotel Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

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