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Mercure Warszawa Centrum

#18 of 114 Hotels in Warsaw
Certificate of Excellence
ul. Zlota 48/54, Warsaw 00-120, Poland
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Mercure Warszawa Centrum
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835 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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England
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked the Mercure having used this brand before. The hotel is large and clean and right next to the Zlote Tarasy shopping centre - get everything you need here rather than carry it! Also extremley close to Warszawa Centralna train station - excellent! It's a good 20 minute walk from Nowy Swiat (main restaurant and bar area) and probably... More 

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London
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Lovely hotel in Warsaw, very close to the central railway station and shopping centre. Nice food and wine at the restaurant. They kept our luggage for the day after check out. Around 25 min walking from old town but its nice to know the area and nice views through it.

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Piatkowski_Pawel, General Manager at Mercure Warszawa Centrum, responded to this review

Thanks a lot for this positive review! Warm regards, Pawel Piatkowski More 

Tel Aviv
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A very good hotel, centrally located, about 20 min walk from old city. Perfect bed, nicely decorated, very big, clean. Best hotel we had in our 10 days 8 hotels week... Only downfall - dinner. They could have done much better. and coffee is not part of dinner - can't understand why. Will definitely come back, but, without dinner. Since... More 

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Piatkowski_Pawel, General Manager at Mercure Warszawa Centrum, responded to this review

Dear Erez N, we appreciate your feedback and thank you for your kind words. It is a pity we did not meet your dinner expectation - I shared your comment with our Head Chef. We are looking forward to welcome you back! Pawel Piatkowski More 

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I have visited this hotel for one night on Saturday 18th July, my overall experience was just fine. There is no lift from the parking to the hotel so when you have a big luggage be prepared. The air condition is very loud we couldn’t sleep, also breakfast is not great, very basic. The good side is location. No sure... More 

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Piatkowski_Pawel, General Manager at Mercure Warszawa Centrum, responded to this review

Dear Mala_mi534, thank you very much for sharing your opinion - we are happy that your overall experience was fine. I am sorry to learn that the air-con in your room was loud - I will appreciate if you advise your room number at pawel.piatkowski@accor.com and we will check this matter. Kind regards and we hope to welcome you again... More 

Marlboro, New Jersey
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nice hotel, comfortable beds, good breakfast. There is a mall across the street with a Kantor currency exchange office and a supermarket downstairs. However, it is a 40 minute walk to the center of the old city.

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Piatkowski_Pawel, General Manager at Mercure Warszawa Centrum, responded to this review

Dear Eileen G, we are glad you enjoyed the stay and hope to see you again! Kind regards, Pawel Piatkowski More 

Bremen, Germany
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed 1 week ago

Firstly, it takes them forever to check just one person in. What are they doing? You could turn into a fossil just waiting to check-in here. I had written in advance to request a quiet room. On check-in, Natalia I think her name was, told me that I hadn't provided the hotel with a request for a quiet room. I... More 

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Piatkowski_Pawel, General Manager at Mercure Warszawa Centrum, responded to this review

Dear irenkagermany, thank you very much for sharing your opinion and please accept my sincere apologies for the inconvenience you experienced during your stay. I will surely look into the way we record the wake-up call requests in order to avoid such mistakes in the future. I hope we will get another opportunity to welcome you in our hotel and... More 

Leighton Buzzard UK
Level Contributor
65 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is fine but there is construction of a sky scraper next door so make sure you are on the other side of the building away from the noise. It is near a huge shopping centre with restaurants. It is also close to the old town.

Was this review helpful? Yes
Piatkowski_Pawel, General Manager at Mercure Warszawa Centrum, responded to this review

Dear Burcottbabe, thank you very much for your feedback and we are terribly sorry about the unsuspected wake up call. We hope to welcome you back in our hotel soon for a flawless stay without wake up calls (unless requested!). Kind regards, Pawel Piatkowski More 

Frankfurt, Germany
Level Contributor
78 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was a great way to see the city, center of the city is very near and for shoping you have a mall across the street, nice room, good breakfast, big lobby and a cool pub to sit in at night. I will come back next time too!

Was this review helpful? Yes
Luiza_Chlopecka, Guest Relations Manager at Mercure Warszawa Centrum, responded to this review

Dear hhsol, We are happy to read that you did enjoy your stay at Mercure Warszawa Centrum. We are looking forward to welcoming you soon. Best regards, Luiza More 

Leeds
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Let me start with this. If you're looking at booking to go see Warsaw or you're considering this hotel bare in mind it isn't like Krakow or Gdansk. Warsaw is split into two sections. The old town and the new city. This hotel is based in my opinion in the best part to stay. Mecure is right next to the... More 

Was this review helpful? Yes 1
Luiza_Chlopecka, Guest Relations Manager at Mercure Warszawa Centrum, responded to this review

Dear thevoiceguy, Thank you for posting your review about Mercure Warszawa Centrum. We are glad to read that you find our hotel great and recommend us further. We hope you will be back soon in Warsaw! Best regards, Luiza More 

Melbourne, Australia
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great position, extremely helpful and friendly staff- wonderful breakfast and comfortable room. The dining room and wine bar was very stylish and innovative. Food was delicious, reasonable and beautifully presented. Safe and secure car park- highly recommended.

Was this review helpful? Yes
Luiza_Chlopecka, Guest Relations Manager at Mercure Warszawa Centrum, responded to this review

Dear Molly0902, We are glad that you liked our hotel services, and especially both Brasserie and Winestone restaurants - their atmosphere as well as the meals served. Thank you for your recommendation of Mercure Warszawa Centrum. We do hope you will visit us soon. Best regards, Luiza More 

Hotel Review Summarization

What travelers say

  • Train station(7)
  • Very good(6)
  • Shopping mall(4)
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