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Mercure Warszawa Centrum

#18 of 115 Hotels in Warsaw
Certificate of Excellence
ul. Zlota 48/54, Warsaw 00-120, Poland
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Mercure Warszawa Centrum
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1,074 Reviews from our TripAdvisor Community

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Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

There is nothing unique about this hotel - it could be anywhere in the world. Spacious lobby, well-trained staff, adequate and clean rooms. It's right across from a gigantic shopping mall, the breakfast buffet is fine, it's quiet, but for better or worse there is nothing memorable about it.

Helpful?
Thank Leif K
Oslo, Norway
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Clean room. Good breakfast. Meeting room good. Servicemindes staff at reception. Well informed about different Things Nice to know. Good location With short distance to shopping, buses, trams, museums and othet tourisk atarctions.

Helpful?
Thank Fredrik Unnar A
Celbridge, Ireland
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW

Stayed two nights at this hotel in central Warsaw. The room was nice-comfortable bed, although the heating was too high and I never seem to have any luck controlling thermostats in hotel rooms for some reason. Location of this hotel is perfect for the majority of business travelers to Warsaw-around the corner from just about everything. Had a bit of... More 

Helpful?
Thank SARAHLSCANLON
Tel Aviv, Israel
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great location - at the very heart of Warsaw, but still totally quiet. Great room - big, comfortable, modern, free wi-fi. Great value for money, although im might be because of the winter, Will stay there again

Helpful?
Thank Itamar L
Kamila_Wodczynska, Rooms Division Manager at Mercure Warszawa Centrum, responded to this review

Dear Itamar L, Thank you for your great review. We are very happy that you enjoyed your stay and appreciated our location at the heart of Warsaw. It will be our pleasure to welcome you again at Mercure Warszawa Centrum. Best regards, Kamila Wódczyńska More 

Ashford, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Good size room, very clean. Stayed for 4 nights. Great location, short walk to metro, tram and bus station. Large shopping centre just across the road with a huge range of restaurants and take-aways. If we return to Warsaw we would stay here again.

Helpful?
Thank Mary B
1 review
2 of 5 stars Reviewed 1 week ago via mobile

I most likely forgot my gloves in my room, and I email the hotel and offered to pay for the mail and delivery since I have returned back home. I didn't get an answer the first 24 hours, that's not ok. I had bigger hopes for this hotel. A shopping mall close by is thumbs up.

Helpful?
Thank Tone S
Kamila_Wodczynska, Rooms Division Manager at Mercure Warszawa Centrum, responded to this review

Dear Tone S, Thank you for sharing with us your opinion about your stay at Mercure Warszawa Centrum. We are very sorry that it did not meet your expectations. Please let me explain that the answer was sent to you after 24 hours due to we wanted to make double check in your room. I am really sorry that we... More 

Helsinki, Finland
1 review
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights. Great location, nice rooms, polite and helpful staff and a suberb breakfast. Would definitely visit again when in Warsaw. If you buy your breakfast in advance you save a lot compared to buying it at the hotel...

Review collected in partnership with this hotel

Helpful?
Thank allup64
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Hotel was decent, but they were renovating the fitness and pool area, which was not stated anywhere on the website. I chose this location specifically because I wanted a jacuzzi and sauna and I found out after checking in it wasn't open. They said they would send me to the Sofitel for free to use theirs, which seemed a bit... More 

Helpful?
Thank Sara G
Chlopecka_Luiza, Guest Relations Manager at Mercure Warszawa Centrum, responded to this review

Dear Sara G, Thank you for sharing with us your experience at Mercure Warszawa Centrum. We do apologize for the inconveniences you have met during your stay caused by the Fitness renovation. I will be grateful, if you contact me on h3385-am@accor.com and let me offer you an appropriate and most convenient form of compensation. I am looking forward to... More 

Airdrie, United Kingdom
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a visit to Belarus and on our return to Warsaw we had booked into the Mercure for one night. We found ourselves stranded in Minsk due to the heavy snow, the roads were dangerous, and we booked a flight to Warsaw only to find it was cancelled after a wait at Minsk Airport. So it was back into... More 

Helpful?
Thank Sandy W
Vilnius, Lithuania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Poor check in service, poor rooms , dirty sheets, old towels, some dirt and blood on towels, poor breakfast, no swim pool, no sport gym, so entertainment facilities.. impolite check out.. incorrect charges or not used bar !

Review collected in partnership with Accorhotels.com

Helpful?
3 Thank skyddan
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