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Holiday Inn Warsaw

4.0 of 5
48 / 54 Zlota St, Warsaw 00-120, Poland
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Ranked #22 of 100 hotels in Warsaw
4.0 of 5 stars 191 Reviews
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191 reviews from our community

What travelers say about this hotel
  • Train station(5)
  • Very good(4)
  • Zlote Tarasy(4)
  • Old town(4)
  • Shopping center(3)
  • Next morning(3)
Traveler rating
    45
    92
    38
    14
    2
Only show reviews for Family (6) | Couples (31) | Business (73)
Date Rating
Dj0820
1 review
2 of 5 stars Reviewed February 2, 2012

Seriously I rely feel bad of this service in this holiday inn, clerk lacks of training and attutide also seems un-welling to service customer. Well the location is absolutely good, it is the reason I choose to stayed. but I think the price I paid for sure I adoubt the quilty of this 4 stars hotel. More

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scottishgirlScotland
Scotland
Senior Reviewer
8 reviews
3 helpful votes
5 of 5 stars Reviewed February 2, 2012

I would thorougly recommend this hotel. The reception staff were excellent, and when we entered our room we were delighted, everything was perfect. The beds were really comfy and plenty of luxurious pillows. We were right in the centre so shops were nearby as was transport links. I would recommend this hotel to everyone More

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MonikaSzwarc, Public Relations Manager at Holiday Inn Warsaw, responded to this review
February 7, 2012

Dear Madame, We are always glad to read such a positive opinion about our team and room equipment. Your comment will be shared with our staff to make them aware that their efforts are rewarded by satisfied guest. The ‘Pillow menu’, that made your stay comfortable and luxurious, is one of our Holiday Inn standards. There are 5 pillow types... More

anoopjain72
Bangalore, India
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed February 1, 2012

Clean and spacious rooms, good breakfast options, warm reception and care during your stay are some of the good points besides being near to the mall, public transport as well as other facilities. Good restaurants within walking distance. If you are enthusiatic then you can walk upto the old city as well. Overall for business stay it is a good... More

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MonikaSzwarc, Public Relations Manager at Holiday Inn Warsaw, responded to this review
February 7, 2012

Dear Sir, Thank you for sharing your positive feelings about our service. We want every guest to feel especially and uniquely treated by us. We are glad you tasted and liked dishes served in our Brasserie Restaurant and that you appreciated our efforts to meet your requirements. The internet connection, that was not available in your room, is already included... More

experiencematter
Hong Kong, China
Senior Contributor
41 reviews
4 helpful votes
5 of 5 stars Reviewed February 1, 2012

Staff friendliness made a huge difference in comparison with other holiday inns Everything worked well and very prompt service Only disadvantage : wireless internet was NOT for free Trying to find right channels on TV a bit cumbersome Towels though a bit old century - not very soft either More

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MonikaSzwarc, Public Relations Manager at Holiday Inn Warsaw, responded to this review
February 7, 2012

Dear Madame, Thank you for posting the review of your experience during your stay in our hotel. I am really proud of the receptionists’ attitude, their efficient work and quick response to guests’ needs. When it comes to the internet connection, there is an additional charge for it in standard rooms, but you can use it for free on the... More

kurzi
Pardubice, Czech Republic
Contributor
16 reviews
5 helpful votes
2 of 5 stars Reviewed January 30, 2012

There were several issues that irritated me within astay in the hotel. First eventhough a higher price nothing was included - breakfast and internet connection neither. As mentioned Internet connection was paid but unstable and did not work properly. Long, long queques in the reception. Once you wait 10 minutes you get information that you can't pay you bill breakfast... More

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MonikaSzwarc, Guest Relations Manager at Holiday Inn Warsaw, responded to this review
February 7, 2012

Dear Sir, At the beginning I would like to thank you for your feedback regarding the service in our hotel. I am genuinely sorry for all the inconvenience you experienced during your stay. I do apologize for not having informed you about the rules of adding breakfast to the final bill. You could have paid for breakfast directly in the... More

Stalevar
Moscow, Russia
Senior Contributor
23 reviews
18 helpful votes
4 of 5 stars Reviewed January 15, 2012

I thought it would be better..... Hotel is placed in center and quite good, taking into consideration Zloty Terrasy trade center and Central Railway Station. Price for rooms is OK. From the other hand now 3 high skyscrapes surround it (hotel is just 6-floor hight), and it seems like hotel is hidden and not looks reasonable (as it is not... More

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wxman1995
Castle Rock, Colorado
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed January 10, 2012
1
person found this review helpful

The rooms have improved quite a lot. I was impressed with the upgrades, as even the lobby was renovated. The internet was just 'ok'. Like any wireless network, it was very slow. Expensive and over-crowded, the breakfast is still not worth it. Save yourself the trouble of long lines and money by going across the street to the Carrefour supermarket.... More

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Fred S
Springfield, Virginia
Senior Reviewer
6 reviews
5 of 5 stars Reviewed January 5, 2012

I stayed at this hotel twice in October 2011 Although one night was on arriving and the second on eparting Warsaw, I felt that the hotel staff was very helpful and friendly, remembered me the second time, had excellent appointed rooms. More

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traveladicted1975
New Delhi, India
Senior Reviewer
9 reviews
1 helpful vote
4 of 5 stars Reviewed January 3, 2012

Nice hotel with good service, but nothing outstanding. Well situated, close to main railway station and "Polish Big Ben" as some foreigners used to call Palace of Culture and Science. Staff is very friendly and helpful. They recommended us nice places to visit during our short stay in the capitol city. I'm quite convinced to choose this hotel while coming... More

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jickThibet
London, United Kingdom
Senior Contributor
24 reviews
89 helpful votes
4 of 5 stars Reviewed December 23, 2011

nice spacy rooms, so and so brekfast, but very good location. and close to the best mall in Warsaw More

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Holiday Inn Warsaw Also Known As

  • Warsaw Holiday Inn
Address: 48 / 54 Zlota St, Warsaw 00-120, Poland

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Holiday Inn Warsaw
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