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Holiday Inn Express Warsaw Airport

#20 of 115 Hotels in Warsaw
Certificate of Excellence
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Poleczki 31, Warsaw 02-822, Poland
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Holiday Inn Express Warsaw Airport
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Holiday Inn Express Warsaw Airport
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260 reviews from our community

Traveler rating
    139
    95
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    4
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plock, Poland
Contributor
16 reviews 16 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I need to stay in some hotel in Warsaw, because I had a flight next day in the morning. This almost new hotel isn't expensive, got a good enough breakfast and free shuttle bus to the Warsaw Chopin Airport. Room was clean and quiet. Stuff very friendly. Of course you can earn IHG Rewards Club points to the promo or... More 

Was this review helpful? Yes
Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Guest, First of all we would like to tnank You for your loayty as a IHG Rewords Club member. Moreover we would like to express our "thank you" words for the comment regarding our hotel. The opinion about our hotel as perfect quality for money for the travelers make us feel happy to know this. Our goal is to... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 1 week ago

Check in process took 2 hours! yes, 2 hours! I got there as a secondary guest on my friends reservation who hadn't arrived yet. They started quoting policies which didn't exist, after which the reception manager, yes manager, gave me the copyright policy to the holiday inn logo and claimed that was the policy she was referring too. Complete lies,... More 

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Herzliya
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Our room was rather comfortable. However, the food was not more than average and without any variety, the boiled water in the cattle turned to be bitter and undrinkable (probably due to the cleaning process), and the parking was expensive.

Was this review helpful? Yes
Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Eigerdavid, Thank you for your review and important feedback. Your honest opinion is very important for us to improve every day our quality of service. I am very glad to hear that your room was comfortable for You. However, I'm sorry your stay was negatively affected by the schedule of the gastronomy. I very much hope that we would... More 

Huntsville, Alabama
Top Contributor
66 reviews 66 reviews
39 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here late one night after a day trip to Krakow in order to be near the airport for a early morning flight. For that purpose, it was perfect. I don’t think I would stay here otherwise. The rooms and beds are tiny compared to where I have typically stayed in Warsaw. The room rate was reasonable for the... More 

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Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Flannelpants , Thank you for having chosen the Holiday Inn Express Warsaw Airport for your stay in Warsaw and for sharing your experience with us and with the other Tripadvisor users. I’m very happy that you appreciate our location in case airport. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals and... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We've spent there a few days in March. Perfect location, close to the Chopin Airport, exeptional service, impeccable cleanliness, very nice, prfessional and kind staff. Express shuttle from the airport with a nice and courteous driver. Excellent breakfast. I booked already my next stay i April. Highly reccomend this hotel ! Piotr Krzeminski & Agnieszka Tomaszewska, London UK

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Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Pedrinhoperfecto, Thank you so much for the interest in Holiday Inn Express Warsaw Airport and for writing such a positive review following your stay. We are delighted that you had a great experience and that you enjoyed our property and service. It is our aim to satisfy all our Guests and we are extremely pleased to get back such... More 

rome
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is a good hotel easy access near the airport, it is more a Business hotel but very good if you aretravelling with your car and you don t want to pay crazy raes in the middle of thecity for same kind of facility we were in the 4 th floor 406 it was not too large but comfortable enough... More 

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Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Romepat, Thank you for choosing Holiday Inn Express Warsaw Airport and for writing about your recent stay. We're all delighted that you've left a positive opinion. We always care about the feedback we receive, to constantly improve our sercives in every possible way. I hope you've enjoyed your time in our city and you'll visit us next time. With... More 

Brussels, Belgium
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you need a hotel close to Warsaw Chopin airport, don't hesitate. 5min from hotel to airport with free shuttle. Efficient and friendly check in. It's a recently build hotel and the rooms are big and comfortable. I have stayed in other HI but this one stands way above the others. And excellent free wifi.

Was this review helpful? Yes 1
Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear ErikLaenens , We are grateful for your opinion on your recent stay at Holday Inn Express Warsaw Airport. I am very glad to hear that check-in was efficient and friendly, and that the free wifi met with your expectations. We look forward for welcoming you again. Kindest regards, Marta Oćwieja Guest Relation Manager More 

1 review
5 of 5 stars Reviewed 5 weeks ago

Great professional staff since pick up from airport- 3 mins after call Mr Adam was on pick up point Front desk warm welcome, very helpfull and nice Every where clean and tidy Breakfast very good downside- poor WIFI connection It was my first stay at this hotel and i know this is best place for my short stay in Warsaw... More 

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Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Mrs. Agnie M, Thank you for taking the time to post your review and for your kind words after your recent stay at Holiday Inn Express Warszaw Airport. I am delighted to be reading your kind comments, especially about our staff and I am very happy to read that you have enjoyed our hospitality. It is a pleasure to... More 

Clermont-Ferrand, France
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2015

the only problem is the shuttle from the airport is only every half an hour. We missed it and we had to take a taxi, even though 3 people and we called the hotel. Except that everything was fine for a professional business trip

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Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear SophieClermont, First of all, we would like to thank you for writing this review to give us feedback about your stay. In case of the hotel bus, it actually runs every 30 minutes and unfortunately often can not reach because both sides have 20 minutes and an average of five minutes to take / leave guests to/from the Airport.... More 

Ramat Gan, Israel
Top Contributor
130 reviews 130 reviews
34 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 10, 2015

Spent a few nights at the Holiday Inn Express Warsaw Airport, and had quite a nice time. On the upside - the service was good, the people at the front desk knew English very well and were happy to help. Sending my clothes for laundry was done well, and the price is very good. On the downside, the WiFi often... More 

Was this review helpful? Yes
Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Mr Alon A, Thank you for choosing Holiday Inn Express Warsaw Airport and for writing about your recent stay. I'd like to thank you for your honest opinion about our hotel. We're all delighted that you've left a positive opinion. We always care about the feedback we receive, to constantly improve our sercives in every possible way. I am... More 

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