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Holiday Inn Express Warsaw Airport

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Poleczki 31, Warsaw 02-822, Poland
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Holiday Inn Express Warsaw Airport
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Holiday Inn Express Warsaw Airport
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278 reviews from our community

Traveler rating
    152
    100
    21
    4
    1
See reviews for
41
49
26
125
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Really satisfied with service we got. Krystyna, the receptionist was very nice. She helped us to find right direction to the shuttle bus. She was really nice and welcoming. If I visit Warsaw again I'll go for this hotel. Also breakfast and WiFi are included. Very happy couple

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Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Janesso, Thank you very much for staying in Holiday Inn Express Warsaw Airport and for taking the time to share your comments with us and other TripAdvisor users. We feel proud and extremely happy that you have appreciated our excellent service We are happy to know that you appreciate the free WiFi, breakfast and Shuttle bus included. It will... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is a perfect spot if you need accomodation near the aiport. Shuttle bus wait only 10 mins, drive 5 mins. We have prebooked and so check in took only 5 mins. Payment and invoice processed quickly. Hotel lobby very clean and inviting, open bar. Room very clean and new, modern interior, very nice shower. Beds are dangerously comfortable,... More 

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Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Guest, On behalf of whole staff and Holiday Inn Express Warsaw Airport I would like to thank you for your kind words of praise. We are really pleased that your stay at our hotel was magnificent experience! We are also very happy that you are pleased with our service and location. The most rewarding are your kind words on... More 

Poznan, Poland
1 review
4 of 5 stars Reviewed April 20, 2015

Easy to access from A2 Highway & Near main airport in Warszawa Clean Room and delicious food(bakery & fruits) Hope to make short route from Parking Place to Entrance of Hotel. (Wait for long time due to Parking Payment..... manual activation by reception calling)

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Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Guest, Let me thank you on behalf of Holiday Inn Express Warsaw Airport for taking your precious time and sharing your opinion about our services with other TripAdvisor.com users. Thank you very much for your comment including details such as location, food choice and cleens room. We appreciate if the guest are satisfied with their stay and are willing... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed April 10, 2015

Check in process took 2 hours! yes, 2 hours! I got there as a secondary guest on my friends reservation who hadn't arrived yet. They started quoting policies which didn't exist, after which the reception manager, yes manager, gave me the copyright policy to the holiday inn logo and claimed that was the policy she was referring too. Complete lies,... More 

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Kasia C, Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Mr. Komorowski, First of all we would like to thank you for the time in reviewing us. We take very serious all our guest review in order to be able to track our service and constantly improving it. We regret the problems that you faced during your check-in at ‎our hotel. We can assure you that we do our... More 

Herzliya
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 5, 2015

Our room was rather comfortable. However, the food was not more than average and without any variety, the boiled water in the cattle turned to be bitter and undrinkable (probably due to the cleaning process), and the parking was expensive.

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Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Eigerdavid, Thank you for your review and important feedback. Your honest opinion is very important for us to improve every day our quality of service. I am very glad to hear that your room was comfortable for You. However, I'm sorry your stay was negatively affected by the schedule of the gastronomy. I very much hope that we would... More 

Huntsville, Alabama
Top Contributor
66 reviews 66 reviews
39 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed April 5, 2015

I stayed here late one night after a day trip to Krakow in order to be near the airport for a early morning flight. For that purpose, it was perfect. I don’t think I would stay here otherwise. The rooms and beds are tiny compared to where I have typically stayed in Warsaw. The room rate was reasonable for the... More 

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Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Flannelpants , Thank you for having chosen the Holiday Inn Express Warsaw Airport for your stay in Warsaw and for sharing your experience with us and with the other Tripadvisor users. I’m very happy that you appreciate our location in case airport. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals and... More 

1 review
5 of 5 stars Reviewed April 2, 2015

We've spent there a few days in March. Perfect location, close to the Chopin Airport, exeptional service, impeccable cleanliness, very nice, prfessional and kind staff. Express shuttle from the airport with a nice and courteous driver. Excellent breakfast. I booked already my next stay i April. Highly reccomend this hotel ! Piotr Krzeminski & Agnieszka Tomaszewska, London UK

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Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Pedrinhoperfecto, Thank you so much for the interest in Holiday Inn Express Warsaw Airport and for writing such a positive review following your stay. We are delighted that you had a great experience and that you enjoyed our property and service. It is our aim to satisfy all our Guests and we are extremely pleased to get back such... More 

rome
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 29, 2015

It is a good hotel easy access near the airport, it is more a Business hotel but very good if you aretravelling with your car and you don t want to pay crazy raes in the middle of thecity for same kind of facility we were in the 4 th floor 406 it was not too large but comfortable enough... More 

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Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Romepat, Thank you for choosing Holiday Inn Express Warsaw Airport and for writing about your recent stay. We're all delighted that you've left a positive opinion. We always care about the feedback we receive, to constantly improve our sercives in every possible way. I hope you've enjoyed your time in our city and you'll visit us next time. With... More 

Brussels, Belgium
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 26, 2015

If you need a hotel close to Warsaw Chopin airport, don't hesitate. 5min from hotel to airport with free shuttle. Efficient and friendly check in. It's a recently build hotel and the rooms are big and comfortable. I have stayed in other HI but this one stands way above the others. And excellent free wifi.

Was this review helpful? Yes 1
Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear ErikLaenens , We are grateful for your opinion on your recent stay at Holday Inn Express Warsaw Airport. I am very glad to hear that check-in was efficient and friendly, and that the free wifi met with your expectations. We look forward for welcoming you again. Kindest regards, Marta Oćwieja Guest Relation Manager More 

1 review
5 of 5 stars Reviewed March 15, 2015

Great professional staff since pick up from airport- 3 mins after call Mr Adam was on pick up point Front desk warm welcome, very helpfull and nice Every where clean and tidy Breakfast very good downside- poor WIFI connection It was my first stay at this hotel and i know this is best place for my short stay in Warsaw... More 

Was this review helpful? Yes
Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Mrs. Agnie M, Thank you for taking the time to post your review and for your kind words after your recent stay at Holiday Inn Express Warszaw Airport. I am delighted to be reading your kind comments, especially about our staff and I am very happy to read that you have enjoyed our hospitality. It is a pleasure to... More 

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