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Holiday Inn Express Warsaw Airport

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Poleczki 31, Warsaw 02-822, Poland
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1 room 1 adult
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Holiday Inn Express Warsaw Airport
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367 Reviews from our TripAdvisor Community

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Helsinki
Level Contributor
55 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed 1 week ago

This establishment represents the usual HIEX standard what it comes to the design and architecture, however, the management seems to have lost the friendly, customer - oriented approach. You are welcomed by a rude receptionist who barely manages to spit out the usual welcome-words to a Priority Club Platinum member. The welcome drink is carefully measured not exceed the one-desiliter... More 

Helpful?
Thank FreeMind
Kasia C, General Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Las Cruces, NM
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The free shuttle bus pulled up right on time and where they said it would. The driver was very fluent in English and informative. It was a short distance to the hotel. The person at the reception was extremely pleasant, had a smile on the whole time and was sincere. The hotel is new and everything in the room was... More 

Helpful?
Thank ChuckSLasCruces_NM
Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear ChuckSLasCruces_NM, Thank you for taking the time to review our hotel Holiday Inn Express Warsaw Airport. I am really pleased to see such great feedback, about the team and the hotel. I will make sure that all the team get to know about your positive comments. It would be our pleasure to welcome you back soon. Warm Regards, Marta... More 

Level Contributor
130 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed December 18, 2015

This is a standard holiday inn, but with a bar in the lobby (you are in Poland after all). Rooms were really nice, the shower was great. And it's close to the airport. We left the lobby at 533 and were through securtiy by 5:50 - including checking bags.

Helpful?
Thank Yvonne H
Kasia C, Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Yvonne, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit Holiday Inn Express Warsaw Airport again. Sincerely, Katarzyna Cieśluk Resident Manager More 

Sheffield, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 4, 2015 via mobile

I stayed here this time last year and i was expecting it to have lost some shine like many other big brand hotels. Not in the slightest! The hotel still feels brand new, the staff are excellent and very welcoming and the rooms are spotless! I have stayed in the same brand hotel in the UK and didn't think it... More 

Helpful?
Thank Robert E
Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Robert E, It was a pleasure to read your comment. It is one of the best rewards for all of us to make your stay unforgettable. We always try to pay attention to every aspect of your stay from comfort in the room through atmosphere, design and finally we focus very hard on the human factor. The last one... More 

Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 30, 2015 via mobile

It is conveniently located near the Chopin airport, Ideal if you do not have to enter the Warsaw city. They have free shuttle service between the airport and hotel. Breakfast is good and has lunch and dinner service. Kitchen service must improve.

Helpful?
Thank DanielPachecoG
Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear DanielPachecoG, Thank you very much for choosing to stay at Holiday Inn Express Warsaw Airport. It is our pleasure to have you as our guest. We greatly appreciate your comments. All comments are very helpful to increase the quality of our services. We look forward to welcoming you back. Best regards, Marta Oćwieja Guest Relations Manager More 

Reading, United Kingdom
Level Contributor
128 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed November 20, 2015

Really had a good experience here. I'm not normally a big fan of HIE but his hotel is in great condition well served and like much of Poland these days has really friendly well trained and helpful staff. Very conveniently located for commercial district. Excellent breakfast, easily accessible. Recommended for functional business visitors.

Helpful?
Thank Canny C
Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Our Guest, Thank you very much for visiting our Holiday Inn Express Warsaw Airport Hotel just recently and for sharing your experience with other Tripadvisor users. I am very pleased to learn your comment including details such as location, breakfast choice and staff politness. We appreciate if the guest are satisfied with their stay and are willing to share.... More 

Kaunas, Lithuania
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 15, 2015

We stayed for 1 night in a double room. The room was really perfect for the price: very big shower cabin and the rest of the bathroom was very convenient and good-looking. The room was modern with more than enough place. The only thing keeping me from a 5 star review is food (breakfast was great, talking about ordering at... More 

Helpful?
Thank Luco131
Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Our Guest, Thank you for sharing your impressions from your stay at the Holiday Inn Express Warsaw Airport. First of all I would like to thank you for the kind words regarding our rooms. I'm very sorry that the service did not meet your expectations. I gave the situation described Hotel Manager, who will be grateful for direct contact... More 

Orleans, Ontario, Canada
Level Contributor
92 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed November 11, 2015

Brand new hotel with effective sound-proofed windows. Very comfortable beds with crisp linens; large modern shower in bathroom. Breakfast offered large variety of tasty items. Free shuttle to/from airport, but on demand if required from the airport. Last-minute rate on site was about double that advertised on-line, but on-line showed the hotel was full. We were too tired to look... More 

Helpful?
Thank Orleans51
Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Our Guest, Thank you very much for your comment regarding your experience with Holiaday Inn Express Warsaw Airport hotel. I am glad that you found good standards at the hotel with comfortable rooms and huge bathrooms. It is great to hear your appreciation for our breakfast. In Regarding the pice. Last minute bookings require early payment, hence the lower... More 

Evergem, Belgium
Level Contributor
123 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed November 5, 2015 via mobile

Stayed here a number of times when visiting Poland. Modern, clean, efficient and next to the airport. only minus point for me is the rather limited restaurant options. Otherwise a superb choice for an airport stay. Need I say more?

Helpful?
Thank Neil646
Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Guest, Thank you for posting a review of our property and recommend Holiday Inn Express Warsaw Airport in such a nice way. Your words state a great value for me and the entire team. In Holiady Inn Express hotels we offer limited Food and Beverage service. This is the reason for smaller choice in menu and making orders at... More 

Dover, UK
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 27, 2015

Just got back from a delightful stay at this hotel. We stayed two nights and found it to be a very nice place. We did seem to confuse staff by using the shuttle bus to get to and from the airport as we wanted to get to the airport train station to on get into town. Only one of the... More 

Helpful?
Thank AC_Cassidy
Marta W, Guest Relations Manager at Holiday Inn Express Warsaw Airport, responded to this review

Dear Guest, Thank you for choosing to stay with us here at the Holiday Inn Express Warsaw Airport. I am very pleased to see that you had an enjoyable experience. It’s great to see that you plan on returning, we look forward to welcoming you back and hope that you may be able to have a longer stay next time!... More 

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