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Castle Inn

#23 of 115 Hotels in Warsaw
Certificate of Excellence
Hotel website
Swietojanska Street 2 (entrance from Zamkowy Square), Warsaw 00-288, Poland
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Castle Inn
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Castle Inn
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282 reviews from our community

Traveler rating
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    31
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Location is right near the main squares of the old town. One bus (175) from the airport. Our room was big and convenient. Bed was a bit small. Wifi works good, bathroom is big and clean. Staff helped when needed.

Was this review helpful? Yes
Manager_Castle_Inn, Kierownik at Castle Inn, responded to this review

Dear Guest, Thank You very much for Your nice review. We are extremely happy that we have fullfilled Your expectations, especially our location was underlined. We hope to see You soon again in Castle Inn. Warm Regards Hotel Manager More 

Yerevan, Armenia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed in Castle Inn at the beginning of March this year. The location is just perfect. It's a small and nice hotel. The furniture in our room was a little bit old, but we didn't pay much attention to it. They cleaned the room and changed towels every day. The greatest thing about this hotel is its staff. They... More 

Was this review helpful? Yes 1
Manager_Castle_Inn, Kierownik at Castle Inn, responded to this review

Dear Guest, Thank your very much for your nice feedback. I am really happy, that our hotel, especially staff service (Klaudia was exeptional ) fullfilled your expectation. You are always more than welcome in Castle Inn. Best Regards, Hotel Manager More 

Melbourne, Australia
Top Contributor
374 reviews 374 reviews
74 hotel reviews
502 helpful votes 502 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is an excellent base to explore old and new town and surrounded by plenty of great eating and drinking options. The room and bathroom were large comfortable and warm. Friendly staff throughout our stay. ZL45 taxi from Chopin airport will drop you close by as hotel is in a pedestrian only area. However very short walk to property by... More 

Was this review helpful? Yes 2
Manager_Castle_Inn, Kierownik at Castle Inn, responded to this review

Dear Guest, Thank You very much for your nice review. We are extremely happy that we fullfilled your expectations. We hope to see You soon again in Castle Inn. Kind Regards, Hotel Manager More 

Coventry, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 18, 2015

Quirky hotel,right in the square next to the castle so an ideal location in the old town. Our room was large,clean and overlooked the square. Staff very helpful and friendly,nothing was too much trouble.

Was this review helpful? Yes 1
Manager_Castle_Inn, Kierownik at Castle Inn, responded to this review

Dear Guest, Thank You very much for your kind review. It is a great pleasure that our Guests are so happy with their stay in our hotel and decide to share their great opinion with other Tripadvisor Guests. We hope to see You soon again in Castle Inn. Kind Regards, Hotel Manager More 

San Francisco
Top Contributor
51 reviews 51 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 27, 2015

The Castle Inn is right on The Old Town square. The hotel itself is unique and the rooms fairly spacious for the price, but also slightly overpriced for the amenities that the room comes with. I'm a history buff and the fact that the hotel is in one of the only buildings to have survived the destruction of Warsaw is... More 

Was this review helpful? Yes 1
Manager_Castle_Inn, Kierownik at Castle Inn, responded to this review

Dear Guest, Thank you very much for your nice feedback. We hope to see you soon in Castle Inn. Kind Regards, Hotel Manager More 

Ottawa, Canada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 24, 2015

We had a great two night stay at the Castle Inn. The rooms were nice - very tight but each one is decorated differently which is a break from typical hotel room art and design. Despite being in the middle of things the rooms were quiet to noise from outside, but if people are walking or even opening the door... More 

Was this review helpful? Yes
Manager_Castle_Inn, Kierownik at Castle Inn, responded to this review

Dear Guest ! Thank You very much for your kind review. We are really happy that we fullfilled your expectations. We would like to thank you for putting our attention to the points where we can improve and we will certainly do. We hope to see You soon again in Castle Inn. Kind Regards, Hotel Manager More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 20, 2015

The only thing giving this hotel a 3 star instead of 2 is the service. Our room was extremely tight. Based on other reviews, we requested the quietest room and received a room by the clock tower on the square. The bathroom was small and no counter top space. Our room was dirty and the floor had not been swept... More 

Was this review helpful? Yes
Manager_Castle_Inn, Kierownik at Castle Inn, responded to this review

Dear Sir/Madam, Thank you very much for your feedback. I am really happy that our service and location fulfill your expectations. I am very sorry for the bad experience regarding other factors, which need to be improved. I would like to encourage you to visit us once again, and I will do our best to convince you to change your... More 

Fort Collins, Colorado
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 16, 2015

Just returned from a romantic Valentines's weekend at the Castle Inn. Perfect place to relax and enjoy neighboring restaurants with that special someone! The Escher room was a perfect retreat for us with its 60s style decor, funky wallpaper, and round red bed. A beautiful cup of zima herbata (winter tea) with fresh oranges and cloves coupled with board games... More 

Was this review helpful? Yes 1
Manager_Castle_Inn, Kierownik at Castle Inn, responded to this review

Dear Sir/ Madam, Thank you very much for your positive feedback ! I can guarantee you that, not only Valentine's weekend can be attractive for you in Castle Inn. Welcome back ! Warm regards, More 

Tralee, Ireland
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 12, 2015

A wonderfully unique hotel in the heart of old town. This building was fully restored to its former glory after being levelled in world war 2 and is in an unesco heritage site. Just off the square beside the royal palace has pro's and con's. Pro: most rooms have a few of the castle, each room is individually & uniquely... More 

Was this review helpful? Yes 2
Manager_Castle_Inn, Kierownik at Castle Inn, responded to this review

Dear Sir/Madam , Thank you very much for your comments. I am really appreciate your time to share your opinion with others. I have noticed that our staff is great, but I see that we have some things to be improved. Of course we will work on our weak points to make our guests happy ! Warm regards, More 

Manila
Senior Contributor
46 reviews 46 reviews
41 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed February 11, 2015

Taxi cannot drop you at the hotel entrance, you need to drag your luggages 60 mts of stone clobbered road. Pity the wheels of our luggages. There is no elevator, the reception is one level up. Have to get help from the reception to bring up all our luggages. Rooms furnitures are from the another era, the wall decors are... More 

Was this review helpful? Yes 1
Manager_Castle_Inn, Kierownik at Castle Inn, responded to this review

Dear Sir/Madam, Thank you for your comments. I am really sorry that a lot of things disappointed you. We have the best location, but from the other side, because of the Old Town, taxi transportation is prohibited. We don’t have any influence on this aspect, but we can arrange special service to lead you and luggage straight to your room.... More 

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