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Mercure Poznan

#7 of 68 Hotels in Poznan
Certificate of Excellence
ul Roosevelta 20, Poznan 60-829, Poland
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1 room 1 adult
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Mercure Poznan
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332 Reviews from our TripAdvisor Community

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Amsterdam, The Netherlands
Level Contributor
80 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Was my second time here and since the last time the service has been improved i have to admit. The frontdesk was helpful and friendly. The rooms are of good size with good beds and bathrooms. The toiletries a bit too basic for the price you pay for the room. And my shower needed a replacement but further all good... More 

Helpful?
Thank Robert J
Kaunas, Lithuania
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I can't tell good or not hotel ,because room I have received was for disabled people????..... I don't know why ,but atmosphere in the bath room was not so good. Food for the breakfast good enough. Hotel is in good place if you go to exhibition in Poznan. Old city also in 5 min walk.

Helpful?
Thank Gintaras B
Michal-FO-Manager, Front Office Manager at Mercure Poznan, responded to this review

Dear Gintaras B, please let me thank you for the exhaustive comment after your stay in Mercure Poznan Centrum Hotel. I would like to apologize to you for the inconvenience you had while occupying a reduced mobility room. I can ensure you that it will not happen upon your next visit. I do believe we will have the chance to... More 

Kitchener
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is very convenient and the price is reasonable. The breakfast is superb. The rooms are big and clean. The customer service is very nice and helpful. I stayed there two times and after trying other high end hotels, I always come back here. We got wifi and breakfast included in price.

Helpful?
Thank Anna R
Michal-FO-Manager, Front Office Manager at Mercure Poznan, responded to this review

Dear Anna R., we very much appreciate your opinion. Hope to see you again! Kind regards, Michal More 

Warsaw, Warszawa, Poland
Level Contributor
91 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 13, 2015

This time we had superior room, quite spacy for two. Also bathroom bigger than standard. Beds comfortable. Service quite kind and helpful. Breakfast (if not included in the price become quite expensive) rich and tasty. Good location - walking distance from railway station.

Helpful?
Thank Krzysztof H
Warrington
Level Contributor
197 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed December 9, 2015

Around 5mins walk from the station, Large reception area with restaurant behind. For a large hotel strange there is no separate bar. Our group of eight arrived at the hotel around 11am and all four rooms were ready within a few minutes. If you book direct you are invited to checkin ahead of arrival and that helped. Breakfast plentiful, selection... More 

Helpful?
Thank traveller0065
Michal-FO-Manager, Front Office Manager at Mercure Poznan, responded to this review

Dear Guest, I do appreciate you comments. Thank you on behalf of the entire team. I am also glad that you stressed the advantages of our WELCOME program. It really facilitates the arrival :) Hope to welcome you very, very soon at Mercure Poznan Centrum Hotel. Kind regards, Michal More 

Montreal, Canada
Level Contributor
949 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 856 helpful votes
4 of 5 stars Reviewed December 8, 2015

Nicely located close to the railway station , the crossing of many tramway lines , a commercial area and a 20 minutes walk to the downtown area ! The people at the reception were very helpful and overall the service was excellent . The room was big , clean soundproof ; the only problems were that the curtains did not... More 

Helpful?
Thank belleretraite
Michal-FO-Manager, Front Office Manager at Mercure Poznan, responded to this review

Dear Guest, thank you and see you soon at Mercure Poznan Centrum Hotel. Kind regards, Michal More 

San Francisco, Argentina
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 3, 2015

No so bad, not so luxury as I´ve spected. The restaurand is superb. I would say that the location is optimus because is close to the main train sation. Is a perfect hote for business. I would stay there once again or my other option is the Blow-Up hotel at the old brewery.

Helpful?
Thank Martín Sebastiá... A
Michal-FO-Manager, Front Office Manager at Mercure Poznan, responded to this review

Dear Martin, thank you for your comments and I am very glad that you are willing to stay with us one more time. I am also pretty sure that you will be very surprised upon your next visit as we are now changing our interior. It will be certainly spectacular change so we look forward to welcoming you soon. Best... More 

Oslo, Norway
Level Contributor
2 reviews
4 of 5 stars Reviewed November 30, 2015

Nice and clean with a friendly staff, short distance to transport and just 12 minutes walk to old town. it was also not to far from shopping areas. and it was a lot of shopping possibilities close by the hotel. I will be back another time :-)

Review collected in partnership with Accorhotels.com

Helpful?
Thank lhannevo
Michal-FO-Manager, Front Office Manager at Mercure Poznan, responded to this review

Dear Guest, thank you very very much for this high rating. Hope to see you again. Regards, Michal More 

Birmingham
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 20, 2015

We only stayed one night as part of a rail holiday in Germany & Poland & chose the Mercure as it's easy walking distance from the main station. Road works & rebuilding around made the location a bit like a building site but that's not the hotel's fault & we were not disturbed by noise at all. The room was... More 

Helpful?
Thank BirminghamRobin
Michal-FO-Manager, Front Office Manager at Mercure Poznan, responded to this review

Dear Guest, it is always a huge pleasure to receive such positive feedback. Please let me thank you for that on behalf of the entire hotel team. We hope to welcome you soon in Mercure Poznan Centrum Hotel. Kind regards, Michal More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 17, 2015 via mobile

After a delayed flight I finally arrived at 0.30h. The news was that the cleaning ladies did not prepare any room and we got transferred to the Novotel (free of charge). They did not try to reach out up front, although my reservation was in the system for at least 3 or 4 weeks. My worst hotel experience ever.

Helpful?
Thank Pieter G
Michal-FO-Manager, Front Office Manager at Mercure Poznan, responded to this review

Dear Guest, at the very beginning please let me apologize to you for the inconvenience you experienced upon arrival. As I was personally involved in your particular case please let me clarify that we offered you a free of charge transfer to our sister hotel as the room was flooded due to the water leak. We managed to solve it... More 

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