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Novotel Wroclaw

Wyscigowa 35, Wroclaw 53-011, Poland
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Novotel Wroclaw
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227 Reviews from our TripAdvisor Community

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Tartu, Estonia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Service in hotel was very nice. Staff tryed very much. It is godd you can chek in online. Everything goes quick in chek in. Place of hotel is good. Only thing can be better it is internet speed. It can be quicker.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Peeter A
Novotel_Wroclaw, Kierownik at Novotel Wroclaw, responded to this review

Hello Peeter A, Thank you very much for choosing our hotel and leaving a possitive feedback about your stay. I'm glad that you have chosen an online option of 'fast check-in' and you experienced the benefits of it. Hope to see you in the future! On the behalf of NOVOTEL WROCŁAW CITY team, Marta Błoch-Stolarska FOM deputy More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed December 6, 2015

My name is Laura....if you read my other reviews... You'll see I'm a reasonable person. Well... Novotell wroclaw am afraid is the WORST hotel and experience staying at one I have ever had. Arrived late night. After booking AND PAYING two weeks in advance. Told no booking in my name. Despite me being old fashioned and having a PAPER PRINT... More 

Helpful?
1 Thank LuciousLaura76
Novotel_Wroclaw, General Manager at Novotel Wroclaw, responded to this review

Dear Laura, first of all thank you for taking the time to tell us about your experience at the Novotel Wroclaw. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that problem with confirmation of your reservation was a true exception to our normal practices. We had not received... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 30, 2015

The hotel is in very good condition, i had a room with AIR CONDITION, also it is very clean and comfortable! in this hotel there is a beautiful smell everywhere... i think that it was some kind od ROSES! yes smell of roses...best regards

Helpful?
1 Thank Ola N
Novotel_Wroclaw, Kierownik at Novotel Wroclaw, responded to this review

Dear Ola, A big 'WOW!' - that is what I can say as a response to your review! Thanks a lot for such a positive feedback. Hope to see you in the nearest future. Kind regards, Marta Błoch-Stolarska Deputy of FOM More 

Wroclaw, Poland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 28, 2015

Professional conference organization for many participants . Very well equipped conference room. Efficient and pleasant contact with management. The highest quality of customer service. Good catering. Always kind and helpful staff . Honestly recommended! See you soon!

Helpful?
1 Thank Anna A
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 28, 2015

It's a relaly good place with greate stuff on each level. Thanks to that I will remember my stay as very comfortable. Reception was quite helpfull if it's going about local public transport. Quite far from city center so all tips and advice were more then welcomed.

Helpful?
1 Thank Lekostrefa P
Novotel_Wroclaw, Kierownik at Novotel Wroclaw, responded to this review

Thanks for your fantaistic review! It would be a pleasure for me to share your comment with the rest of the staff. Hope to see you again in the future. Regards, Marta Błoch-Stolarska Deputy of FOM More 

Cessy, France
1 review
4 of 5 stars Reviewed October 12, 2015

Looking from outside, you don't really know what to expect inside. Probably it needs some modernisation. But once you cross the doors, you feel warm welcome. Atmosphere is nice and profesional. Becouse we travel with the whole family, we care if the place is child-friendly- and this one definitly is. A bit far from the centre, but so close to... More 

Helpful?
Thank Emilie S
Novotel_Wroclaw, Kierownik at Novotel Wroclaw, responded to this review

Dear Emilie, Thank you very much for choosing Novotel for your first trip to Poland! I really appreciate the recommendation you have left. I am pleased to hear that your whole family enjoyed the stay with us and hope to see you again in Wrocław. Kind regards, Marta Błoch-Stolarska Deputy of FOM More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 29, 2015 via mobile

There seems to be a new rule according to this hotel which does not exist in other hotel Novotel hotel. If you book you room outside accord website then your accord card cannot be registered hence no point. Lady at reception was nice but had to a ply this rule... It means for business trip where we have to go... More 

Helpful?
Thank Véronique & Jer... O
Novotel_Wroclaw, Kierownik at Novotel Wroclaw, responded to this review

Dear Traveler, Thank you very much for your visit in our hotel and for leaving the comment. As a response to your concerns, I would like to reassure that unfortunately not all reservations are eligible to earn points in our loyalty programme so I would like to encourage you to make your future bookings directly via Accor reservation channels. I... More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 28, 2015

This might not be your all singing, all dancing hotel but it is clean and the staff is very friendly. All in all very good for when travelling on business. It is significantly out of the way of main town centre so car or other transport is necessary.

Helpful?
Thank magdalena f
Novotel_Wroclaw, Kierownik at Novotel Wroclaw, responded to this review

Dear Magdalena, Thank you very much for choosing Novotel Wrocław. I really appreciate your time devoted to rating our hotel on TripAdvisor. I am glad that you enjoyed your stay with us and hope to see you soon during your next business trip to Wrocław. Kind regards, Marta Błoch-Stolarska deputy of FOM More 

Athens, Greece
Level Contributor
51 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 9, 2015

I had a very good stay at the Novotel Wroclaw. Staff were amazing and helpful. The room was spacious and the bed very comfortable. They have a very good breakfast buffet that is served in a very nice and bright dining area. Parking is very easy with lots of spaces. When I left, I forgot my T-shirt in the room... More 

Helpful?
1 Thank Yannis A
Novotel_Wroclaw, Kierownik at Novotel Wroclaw, responded to this review

Hello Yannis, First of all, I am happy that I could help - I believe the shirt has an important memorable value for you so it was great to hear that you received it! Thanks a lot for leaving such a possitive feedback. Please, be sure that I will pass your comment to the rest of the staff. Looking forward... More 

Bialystok, Poland
Level Contributor
48 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
3 of 5 stars Reviewed September 9, 2015

Average hotel at three star level. So it gives just three star hotel services. Bed comfortable like in other Novotels. There is no coffe machine in superior room and no bath cosmetics like in four stars Novotels. If you want just to sleep one or two nights for reasonable price this Novotel is suitable.

Helpful?
1 Thank zbigi13
Novotel_Wroclaw, Kierownik at Novotel Wroclaw, responded to this review

Dear Guest, Thank you for your time devoted to tell us about your stay at the Novotel Wroclaw. We are sorry that your experience did not meet your expectations so please allow us to express our sincere apologies. It is our hope that you will give us the opportunity to better serve you in the near future. On the behalf... More 

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