We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Wroclaw Centrum

Certificate of Excellence
Pl. Dominikanski 1, Wroclaw 50-159, Poland (Formerly Mercure Panorama)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Mercure Wroclaw Centrum
View Map
Add Photo Write a Review

501 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    216
    224
    46
    8
    7
See reviews for
89
137
42
166
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (501)
  • Mar-May only
    (120)
  • Jun-Aug only
    (177)
  • Sep-Nov only
    (107)
  • Dec-Feb only
    (97)
All months
York, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Well organised hotel with parking on site (you pay extra). The room was comfy and well appointed and the breakfast wonderful with lots of choice. It was only a short distance to the town centre and the amazing Panorama/Rotunda.

Was this review helpful? Yes
MercureWC, Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs Thank you for taking the time to answer our questionnaire. We appreciate your positive comments regarding your stay at the Mercure Wroclaw Centrum Hotel. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Our stay was great - check-in was fast and efficient and the room on the executive level was just as expected. Dinner in the restaurant was superb and service great. We could not fault the hotel. We would highly recommend staying here.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
MercureWC, Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs, Thank you for taking the time to answer our questionnaire. We appreciate your positive comments regarding your stay at the Mercure Wroclaw Centrum Hotel. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Nicosia, Cyprus
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent 6 nights in this hotel. Centrally located, nice big room, very good breakfast with a lot of choices. Only negative aspect: Some receptionists are not always eager to help. But would certainly recommend it.

Was this review helpful? Yes 1
MercureWC, Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs , Thank you for taking the time to answer our questionnaire. We appreciate your positive comments regarding your stay at the Mercure Wroclaw Centrum Hotel. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Israel
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

First and foremost it should be said that the hotel is well located and the staff are good in all respects. What is a minus is the fhat the air conditioning units in the rooms are not worth the noise they make. No cold a/c just blown air. Also the hotel suffers from beggers who wait for smokers to go... More 

Was this review helpful? Yes 1
MercureWC, Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hotel Mercure Wroclaw Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Level Contributor
408 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is in the city center. You can easily walk to the old town. The price for a double room is around 70-80 euro, but the breakfast is not included in this price. For two, you have to pay about 30 euro extra. In my opinion, its much better to find some coffee and go there for a nice... More 

Was this review helpful? Yes
MercureWC, General Manager at Mercure Wroclaw Centrum, responded to this review

Dear Mrs.Piotrul, we very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Singapore, Singapore
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Conveniently located next to Galeria Dominikańska shopping centre, close to the Old Square. The hotel is clean, comfortable and staff are friendly and professional. On the negative, breakfast is severely overpriced. I'll definitely come back, but I'll have breakfast in a cafe next door.

Was this review helpful? Yes 1
MercureWC, Deputy Hotel Manager at Mercure Wroclaw Centrum, responded to this review

Dear Mrs Dori111, we very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. Thank you very much for your comments about the location our hotel and the quality of service- it is very important to... More 

Greenville, North Carolina
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was our base for a conference in Wroclaw and we couldn't be happier with the experience and value. The staff is very professional and attentive, the food delicious (including the wonderful breakfast buffet) and the location is excellent. It's on the tram route and is an easy walk to the market square and shopping. The rooms are modern,... More 

Was this review helpful? Yes 1
MercureWC, Deputy Hotel Manager at Mercure Wroclaw Centrum, responded to this review

Dear Debbie M, thank you very much for your comments- it is a pleasure for us to received that kind of message :) The positive opinion always motivate to further activities in improving the quality of service. I hope you are visiting our hotel in the nearest future. Feel invited to the Mercure Wrocław Centre again! Best regards, Martyna Wizor... More 

Tonsberg, Norway
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One good hotel that is fine in relation to the center. Clean and tidy with pleasant staff. Clean and neat rooms. Nice wine bar in the lobby Slightly less that the windows could not be opened. The breakfast was decent

Was this review helpful? Yes
MercureWC, Deputy Hotel Manager at Mercure Wroclaw Centrum, responded to this review

Dear Grebubbnubb, thank you very much for taking the time and answer on the TripAdvisor platform:)! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am appreciate for your comments about the Winestone restaurant with wine fairs, standard of the room and our service. Thank you again for sharing your experience,... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We've just stay a week at this lovely hotel. Friendly staff. The rooms are massive. Cleaned every day towel an bedding every other day. 5 min walk from Wroclaw town centre. We're we spent most of week. Good price as well. The hotel has a restaurant an room service all at a good price

Was this review helpful? Yes 1
MercureWC, Deputy Hotel Manager at Mercure Wroclaw Centrum, responded to this review

Dear Brian L, we very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. Thank you very much for your opinion- location our hotel in the heart of the city, tasty restaurant, good service and cosy room... I will share your comments with all our employees:) If you be so kind please like our funpage on... More 

Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

After a loooong overnight flight, I requested fresh coffee be sent to my room, in 10 minutes I had two cups of espresso, with milk and soy milk, and sweetners at my door- front desk staff were exceptional. Housekeeping were making up the sofa bed before I arrived at my room - an excellent stay- would highly recommend!

Was this review helpful? Yes 1
MercureWC, Deputy Hotel Manager at Mercure Wroclaw Centrum, responded to this review

Dear tuf11166, thank you in advance for your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. Your opinion according the accommodation, reception and housekeeping services, view from your room window are very important for us! I will share all this information with the team and I am sure that your opinion motivate our team to continuously improve the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

166 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (131)
Viewed
Hotel & grounds (19)
Viewed
Dining (9)
Viewed
Room/suite (47)
Viewed
View from room (11)
Viewed
Bathroom (17)
Viewed
Pool/beach area (1)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (10)
Viewed
Dining (5)
Viewed
Other (11)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Wroclaw hotels
0.7 mi away
PURO Hotel
PURO Hotel
#2 of 68 in Wroclaw
4.5 of 5 stars 664 reviews
0.5 mi away
Sofitel Wroclaw Old Town
1.5 mi away
Grape Hotel
Grape Hotel
#1 of 68 in Wroclaw
4.5 of 5 stars 57 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Radisson Blu Hotel, Wroclaw
0.5 mi away
Art Hotel
Art Hotel
#7 of 68 in Wroclaw
4.5 of 5 stars 438 reviews
0.8 mi away
Scandic Wroclaw
Scandic Wroclaw
#8 of 68 in Wroclaw
4.0 of 5 stars 207 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay