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Mercure Wroclaw Centrum

Certificate of Excellence
Pl. Dominikanski 1, Wroclaw 50-159, Poland (Formerly Mercure Panorama)
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Mercure Wroclaw Centrum
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Ranked #4 of 66 Hotels in Wroclaw
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
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441 reviews from our community

Traveler rating
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    42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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    (441)
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    (97)
  • Jun-Aug only
    (140)
  • Sep-Nov only
    (107)
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    (97)
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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We are Polish and Wrocław is our home town but we always stay in hotels to feel like on holiday. That was first time when we stayed at Mercury ( and we know most of the hotels in town). Anyway the room no.600 was privilege on the 6th floor with huge terrace( is little more expensive but is worth it!!!).... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is located in the center of city within easy reach of all Wroclaw's places of interest and attractions and next door to a beautiful shopping center. Comfortable, very clean with most wonderful and helpful staff.

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MercureWC, General Manager at Mercure Wroclaw Centrum, responded to this review

Dear Guest, Thank you for staying with and for such good comments. You are welcome again :-) Best regards, Artur Derela General Manager More 

Recife, PE
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I would definetly go back to Wroclaw and to Mercure. Staff is friendly, breakfast is very good. Everything works really well. But I would never book another triple room again. Sofa bed is extremely uncomfortable.

Review collected in partnership with Accorhotels.com

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Nottingham, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I often use Mercure as they are generally consistent in the quality and have convenient locations. Wroclaw was no exception. My stay was for a single night but with a couple of hours to spare so I wanted to be able to explore the place on foot and the location was perfect. I even managed to park the hire car... More 

Was this review helpful? Yes 2
MercureWC, Dyrektor generalny at Mercure Wroclaw Centrum, responded to this review

Dear Julian,, We very much appreciate your comments regarding your stay at the Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Irvine, United Kingdom
Top Contributor
298 reviews 298 reviews
44 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed February 23, 2015

Stayed here for Valentines weekend and had a great time. The hotel is modern and tidy with decent sized rooms with plenty of wardrobe space as well. Rooms were cleaned every day and toiletries and tea and coffee replenished each day with towels changed as well. The hotel is situated right next to the shopping centre and in a great... More 

Was this review helpful? Yes 1
MercureWC, Dyrektor generalny at Mercure Wroclaw Centrum, responded to this review

Dear Mark, First of all I would like to thank you for staying with us during Valentines weekend. We are very happy that you were very satisfied with our services. You are welcome again! Best regards, Artur Derela General Manager More 

Prague, Czech Republic
1 review
3 of 5 stars Reviewed February 15, 2015

I like Mercure hotel in Worclaw, but during my last stay there Internet (Premium) in the rooms didn't work. I understand it can happen few hours, one day, but three days... We use Internet mostly for business, so next time I'll select another hotel.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
MercureWC, Dyrektor generalny at Mercure Wroclaw Centrum, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Wroclaw Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 3, 2015

Positives: room quite large, clean. Bath is ok in size, clean. Hallway closet that smell fresh, with hangers. Safe-box. Comfy bed. Breakfast was great. Much to choose from. Bacon and boiled eggs, yummy! Close to old town. Took a walk there, this was nice. Old lovely buildings. Negatives: scrambled eggs made from pre bought, long expiration date stuff. Why not... More 

Was this review helpful? Yes 4
Nottingham
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 28, 2015

The best thing about this hotel was the location, very near to the old town and also next to a large shopping mall. They kindly had my room available even though I checked in early, although the room was a disabilty room and was very functional and so not so great to be in, I didn't mind for one night... More 

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 24, 2015

If You would like to stay neer city center, old market square. Near pub, disco and shopping centre this hotel is for U. But If you prefer silence and a lot of parking places in normal way as You used to then I rather choose different hotel in the city. Beds are ok. Breakfast are really good, food is fresh... More 

Was this review helpful? Yes 4
MercureWC, Dyrektor generalny at Mercure Wroclaw Centrum, responded to this review
Google Translation

Witam Panie Bartku, Dziękujemy za podzielenie się opinią po pobycie w naszym hotelu. Cieszymy się, że był Pan zadowolony z... More 

Gloucester, United Kingdom
Top Contributor
84 reviews 84 reviews
50 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed January 12, 2015

I liked this hotel. The location was not brilliant, but it was central. My room was excellent. A superior type room. The only thing I really did not like was that there was no option to open a window, not even a little bit. The bar was nice. Staff pleasant too and with English.

Was this review helpful? Yes 3
MercureWC, Dyrektor generalny at Mercure Wroclaw Centrum, responded to this review

Dear Sir, We appreciate your positive comments regarding your stay at the Mercure Wroclaw Centrum Hotel. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you again at... More 

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