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Mercure Wroclaw Centrum

Certificate of Excellence
Pl. Dominikanski 1, Wroclaw 50-159, Poland (Formerly Mercure Panorama)
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1 room 1 guest
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Mercure Wroclaw Centrum
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522 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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  • Japanese first
  • Norwegian first
  • Polish first
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    (522)
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Rio de Janeiro, RJ
Level Contributor
187 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very good hotel, good service and nice breakfast. Walking distance from main square (around three blocks) what makes a perfect location for tourists. Good selection of restaurants and cafe near by. I would also recommend for a business trip.

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UK
Level Contributor
57 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a Privelidge room - worth the little extra.Nice hotel - we took note of previous reviews with regard to air conditioning - it was not noisy but not very effective - 35 outside , 25 at best inside - we spent a lot of time sleeping on top of the bed!! Breakfast was good - the location was... More 

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MercureWC, General Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sir, Thank you for taking the time to answer our questionnaire. We appreciate your comments regarding your stay at the Mercure Wroclaw Centrum Hotel. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments with my team, and I am sure that this feedback... More 

Australia
Level Contributor
67 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Temp's this week were mid-to-high 30s. The first room we were offered was on the 4th floor and faced west. By early afternoon (when we checked in) the temperature was 26° in the room - the aircon was set at 19°. The staff told me to give it 10 - 15 mins (this was after around 2 hours), they sent... More 

Was this review helpful? Yes
MercureWC, General Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs, Thank you for taking the time to tell us about your experience at the Hotel Mercure Wroclaw Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed in Mercure Wrocław for one night. The hotel is very nice. Just 5 minutes walk from lively main square with its pubs and restaurants and next door to a massive shopping mall. Hotel staff is very friendly and helpful. Food in hotel restaurant is really good but a bit pricey. I recommend this hotel to everyone! P.S. Book your... More 

Was this review helpful? Yes
MercureWC, Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sir, Thank you for taking the time to answer our questionnaire. We appreciate your positive comments regarding your stay at the Mercure Wroclaw Centrum Hotel. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

York, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Well organised hotel with parking on site (you pay extra). The room was comfy and well appointed and the breakfast wonderful with lots of choice. It was only a short distance to the town centre and the amazing Panorama/Rotunda.

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MercureWC, Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs Thank you for taking the time to answer our questionnaire. We appreciate your positive comments regarding your stay at the Mercure Wroclaw Centrum Hotel. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Our stay was great - check-in was fast and efficient and the room on the executive level was just as expected. Dinner in the restaurant was superb and service great. We could not fault the hotel. We would highly recommend staying here.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
MercureWC, Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs, Thank you for taking the time to answer our questionnaire. We appreciate your positive comments regarding your stay at the Mercure Wroclaw Centrum Hotel. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Nicosia, Cyprus
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 16, 2015

I spent 6 nights in this hotel. Centrally located, nice big room, very good breakfast with a lot of choices. Only negative aspect: Some receptionists are not always eager to help. But would certainly recommend it.

Was this review helpful? Yes 1
MercureWC, Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs , Thank you for taking the time to answer our questionnaire. We appreciate your positive comments regarding your stay at the Mercure Wroclaw Centrum Hotel. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Israel
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 15, 2015 via mobile

First and foremost it should be said that the hotel is well located and the staff are good in all respects. What is a minus is the fhat the air conditioning units in the rooms are not worth the noise they make. No cold a/c just blown air. Also the hotel suffers from beggers who wait for smokers to go... More 

Was this review helpful? Yes 1
MercureWC, Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hotel Mercure Wroclaw Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Level Contributor
413 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed July 7, 2015

The hotel is in the city center. You can easily walk to the old town. The price for a double room is around 70-80 euro, but the breakfast is not included in this price. For two, you have to pay about 30 euro extra. In my opinion, its much better to find some coffee and go there for a nice... More 

Was this review helpful? Yes
MercureWC, General Manager at Mercure Wroclaw Centrum, responded to this review

Dear Mrs.Piotrul, we very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Singapore, Singapore
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 7, 2015

Conveniently located next to Galeria Dominikańska shopping centre, close to the Old Square. The hotel is clean, comfortable and staff are friendly and professional. On the negative, breakfast is severely overpriced. I'll definitely come back, but I'll have breakfast in a cafe next door.

Was this review helpful? Yes 1
MercureWC, Deputy Hotel Manager at Mercure Wroclaw Centrum, responded to this review

Dear Mrs Dori111, we very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. Thank you very much for your comments about the location our hotel and the quality of service- it is very important to... More 

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