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Mercure Wroclaw Centrum

Certificate of Excellence
Pl. Dominikanski 1, Wroclaw 50-159, Poland (Formerly Mercure Panorama)
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Mercure Wroclaw Centrum
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Ranked #4 of 67 Hotels in Wroclaw
Certificate of Excellence 2014
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451 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very well situated... close to the old town and excellent shopping precinct, where it was possible to purchase tasty, local meals (such as cabbage rolls) by weight! We enjoyed breakfast on a couple of days. The rooms were clean and the staff friendly.

Was this review helpful? Yes 1
Warsaw, Poland
Top Contributor
61 reviews 61 reviews
28 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best place to stay in Wroclaw. Hotel is located next to the Wroclaw Old Town and not far from the ZOO (Afrykarium) and Aqua Park. Shopping Center - Galeria Dominikanska with some restaurants, bars and coffee shops is located in the same building. Our room was spacious and cosy with lovely view on Old Town. Bathroom was spacious and clean... More 

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MercureWC, Dyrektor generalny at Mercure Wroclaw Centrum, responded to this review
Google Translation

Witam Pana, Dziękujemy za wizytę w naszym hotelu i tak dobrą ocenę naszych usług. Pozwole sobie przekazać Pana komentarze załodze... More 

London
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

very nice hotel in great location. There is free parking in front of the hotel if you can find a spit otherwise there's a parking place next to hotel. Quite close to city centre and all attractions so you dont need to spend on transport or taxi. There's a shopping complex nearby if you want to spend time there.

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MercureWC, Dyrektor generalny at Mercure Wroclaw Centrum, responded to this review

Dear Guest, Thank you for staying with us and your very good comments on Tripadvisor. We are happy that you were satisfied with the stay. Hope to see you soon, Best regards, Artur Derela General Manager More 

Oulu, Finland
Senior Contributor
21 reviews 21 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is well located, and is very clean and neat. The breakfast was also good. However, there was one huge minus: The internet connection (even the premium one) was very terrible and slow. Not so nice for people on the business trip...

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MercureWC, Dyrektor generalny at Mercure Wroclaw Centrum, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Wroclaw Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We are Polish and Wrocław is our home town but we always stay in hotels to feel like on holiday. That was first time when we stayed at Mercury ( and we know most of the hotels in town). Anyway the room no.600 was privilege on the 6th floor with huge terrace( is little more expensive but is worth it!!!).... More 

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MercureWC, General Manager at Mercure Wroclaw Centrum, responded to this review

Dear Guest, Thank you for staying with us and for such great review on the tripadvisor page. We are very happy that you were satisfied with the room in our hotel. Hope to see you soon in Wroclaw, Best regards, Artur Derela General Manager More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 19, 2015

This hotel is located in the center of city within easy reach of all Wroclaw's places of interest and attractions and next door to a beautiful shopping center. Comfortable, very clean with most wonderful and helpful staff.

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MercureWC, General Manager at Mercure Wroclaw Centrum, responded to this review

Dear Guest, Thank you for staying with and for such good comments. You are welcome again :-) Best regards, Artur Derela General Manager More 

Recife, PE
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 18, 2015

I would definetly go back to Wroclaw and to Mercure. Staff is friendly, breakfast is very good. Everything works really well. But I would never book another triple room again. Sofa bed is extremely uncomfortable.

Review collected in partnership with Accorhotels.com

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Nottingham, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 25, 2015

I often use Mercure as they are generally consistent in the quality and have convenient locations. Wroclaw was no exception. My stay was for a single night but with a couple of hours to spare so I wanted to be able to explore the place on foot and the location was perfect. I even managed to park the hire car... More 

Was this review helpful? Yes 2
MercureWC, Dyrektor generalny at Mercure Wroclaw Centrum, responded to this review

Dear Julian,, We very much appreciate your comments regarding your stay at the Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Irvine, United Kingdom
Top Contributor
303 reviews 303 reviews
46 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed February 23, 2015

Stayed here for Valentines weekend and had a great time. The hotel is modern and tidy with decent sized rooms with plenty of wardrobe space as well. Rooms were cleaned every day and toiletries and tea and coffee replenished each day with towels changed as well. The hotel is situated right next to the shopping centre and in a great... More 

Was this review helpful? Yes 1
MercureWC, Dyrektor generalny at Mercure Wroclaw Centrum, responded to this review

Dear Mark, First of all I would like to thank you for staying with us during Valentines weekend. We are very happy that you were very satisfied with our services. You are welcome again! Best regards, Artur Derela General Manager More 

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