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Sofitel Wroclaw Old Town

Certificate of Excellence
Ul. sw. Mikolaja 67, Wroclaw 50-127, Poland
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Sofitel Wroclaw Old Town
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942 Reviews from our TripAdvisor Community

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Dublin
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just back from a lads weekend away. The hotel is in a perfect location. The main square is basically on your door step with any number of bars or restaraunts you need. The check in was quick and easy and the receptionist informed us that there was a big function taking place which would be very loud until the early... More 

Helpful?
Thank derek2222_ie
Barnsley, United Kingdom
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

When we arrived at the hotel we noticed there was a big BASF event taking place on the ground floor and some of the entrance doors were out of use due to it. Upon checking in we were told we'd been upgraded to a suite - what a pleasant surprise! The suite, on the 6th floor, was a great size... More 

Helpful?
Thank Lynne S
Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel in December, it has an excellent location, just around the corner from the main square. The staff were extremely pleasant and very helpful. We arrived late at the weekend and got room service. The food was superb. The rooms were very cosy and a very comfortable bed. The only fault I had with this hotel... More 

Helpful?
2 Thank M F
New South Wales, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful rooms and the beds were so comfy very hard to get out of in the morning. The breakfast was amazing really think this Hotel is excellent value and would be staying there again when i returned.

Helpful?
Thank josie_lowe
kopenhagen
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice styleful hotel in the citycenter. Very friendly staff at the reception. Nice spacy room (got upgraded to junior suite!!) with al kinds of nice nesessities. Great really great breakfast with a cook especially for you to prepare jour egg. Nice bar at the hotel. Hotel is very clean and very important quit. I have to mention i had a... More 

Helpful?
Thank woefdram
Seattle, WA
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Greeted warmly by the guest desk, although there was a hiccup with our reservation, it was handled promptly & to the exceptional level of service offered at the Sofitel . Every time we needed or had a question about the area, smiles were plenty, they spoke wonderful English, we prompt in responding to anything we requested.

Helpful?
Thank EmeraldPoppy
Munich, Germany
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Softiel for 3 nights on a long weekend city trip. We arrived by car and could leave it in front of the hotel during our check-in. Afterwards the doorman accompanied us to the garage, which is located directly beneath the hotel. The parking is very expensive though - €30/day. Our room (superior) was located on the... More 

Helpful?
1 Thank Torpole
Deepcut
1 review
3 of 5 stars Reviewed 4 weeks ago

I stayed for 5-nights early Jan-2016 for business meetings. Returning from day work would be nice to relax in the spa but I was disappointed to find that they have let it run down; the ladies changing room was generally dirty, metal panel under the locker was ripped out, only one corner of the Jacuzzi have bubbles, steam room switched... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Tuti S
Sofitel Wroclaw O, Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Tuti S, thank you very much on providing your feedback on your stay at the Sofitel Wrocław Old Town. We sincerely apologize for the issues you have faced with our Spa area. All your comments have been taken into consideration and the technical issues have been fixed. The team has also been trained since your stay. Sincerely, Management of... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Great rooms, all amenities and fitness equipment. Warm service, all you need for business and after hours. Tip, for longer stay please ask for rooms with windows on old city. If your room do not fit your requirements ask for change and you will get it immediately.

Helpful?
Thank Cezary J
Sofitel Wroclaw O, Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Cezary J, We very much appreciate your comments regarding your stay at the Sofitel Wrocław Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Lodz, Poland
Level Contributor
682 reviews
259 hotel reviews
common_n_hotel_reviews_1bd8 404 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The first disappointment was the size of the room. Small and quite dark with too soft bed and pretty dated furnitures. It`s strange, the hotel was almost empty, I have booked the room in advance by the internet website, using my loyalty number and got very unattractive placement. The lobby looks rather neglected with neighbourhood of accidental shops and traces... More 

Helpful?
Thank laserkid
Sofitel Wroclaw O, Manager at Sofitel Wroclaw Old Town, responded to this review

Dear laserkid, thank you for taking the time to review our property. We are sorry to hear that the size of the room was not to your liking. We always try our best to upgrade our Le Club members if there is availability in higher room categories. We apologize for the snow on the floor and debriefed the Housekeeping staff... More 

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