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Sofitel Wroclaw Old Town

Travelers' Choice award winner
Ul. sw. Mikolaja 67, Wroclaw 50-127, Poland
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Sofitel Wroclaw Old Town
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Ranked #6 of 66 Hotels in Wroclaw
A recent review
4 of 5 stars reviewed 4 days ago
aussie290309 Skopje, Republic of Macedonia
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767 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Skopje, Republic of Macedonia
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed in hotel recently. Location was good but overall impression was kind of not appealing to me. My window was facing the office building where I can check if people do work or not. Rooms were ok size with great and comfy bed. I stayed in Sofitel before and it was very good. This one seems like missing the... More 

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Datchworth, England
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have just returned from a 2 night stay at the hotel and the experience was perfect ! Staff-absolutely brilliant. Friendly, helpful and attentive. Nothing was too much trouble. We really appreciated the room upgrade, bottle of wine and the lovely message that been left by the staff as a result of us celebrating a 50th Birthday. The staff were... More 

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Milton Keynes, United Kingdom
Top Contributor
109 reviews 109 reviews
39 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here on many occasions on business trips. Very centrally located hotel for shops and restaurants. Rooms are very high quality and quiet. Service at reception is very good and everyone appears very well trained and polite. Bar is very well stacked and good for cocktails, beers, and wines. Would recommend and I will return.

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Palmanova, Italy
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

tutto il personale è gentilissimo e professionale. Good location. Great breakfast, nice rooms, very confortable beds. Very nice hotel in a very nice and friendly city. For sure my first choice for a future stay.

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Greenock Scotland
Contributor
18 reviews 18 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here for my 50th Birthday last weekend. We were greeted on arrival by the most friendly reception staff. My husband contacted hotel beforehand to ask for a room with a city view and cake, fruit, chocolates and a lovely card were waiting in our room for us which was such a nice touch. Hotel is... More 

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Cork, Ireland
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I definitely wouldn't give the hotel a 5* rating.Perhaps a 3.5*. Location is amazing, right on the square so that's the major plus. The down side on the location is that it feels like the hotel is located in the middle of a shopping centre, where all the units are empty!!! Very strange. Breakfast I think is quite expensive for... More 

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London, United Kingdom
Top Contributor
88 reviews 88 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I spent four nights at the hotel on business recently and although it is a nice hotel and good value, the stay was spoiled somewhat by the noise. On three hits the poor window seal lead to a loud humming from outside interfering with sleep. On the fourth night this was augmented by the screams from the nightclub crowd across... More 

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Peterborough, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I travelled to Wroclaw for a 4 day break and I booked this hotel again, this was my third stay in a year, I have reviewed this hotel before and could never fault it. Unfortunatly my opinion has changed and feel the hotel has become complacent.They have a new system online so that you can check in so you just... More 

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Oxford, United Kingdom
Top Contributor
145 reviews 145 reviews
46 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here as an alternative to The Monopol and I definatley preferred this hotel and location. Nice rooms and good customer service. Complimentary and open wifi, toilteries etc. I was expecting a bit more of a wow factor as this is The Sofital, however, didn't really get that, although my stay was pleasant enough. Breakfast was very good. Big selection... More 

Was this review helpful? Yes 2
Top Contributor
50 reviews 50 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel itself is nice, well-decorated and the location is really perfect. But the whole experience was not worth the 5 stars rating. I checked-in for my grandmother in the afternoon, and got absolutely no infos about the facilities in the hotel or if the breakfast was or not included. When my husband checked-in in the evening, he got those... More 

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Sofitel Wroclaw O, Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Traveller, Thank you for taking time and reviewing Sofitel Wroclaw Old Town on Tripadvisor website. Please accept my apologies for inconsistent service that you have experienced. I have already followed it up with our Front Office team to ma ke sure that we learn from the shortfalls. Please could you contact me directly for your next planned trip to... More 

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