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All 65 Wroclaw hotels

Platinum Palace Hotel

5.0 of 5 Hotel   |   Powstancow Slaskich 204, Wroclaw 53 140, Poland
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Platinum Palace Hotel
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Ranked #18 of 65 hotels in Wroclaw
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54 people have reviewed this hotel

Traveler rating
    27
    14
    9
    2
    2
See reviews for
6
14
3
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • French first
  • German first
  • Polish first
  • Russian first
  • Spanish first
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English first
Oslo
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

After a rather dull starter, I got my main course, rabbit. I wanted some more water to drink, but forgot to ask when the waiter came with my meal. Would not be a problem, I assumed; I would just ask when he came to check on me. But naah, that didn’t happen. I didn’t see him until I was all... More

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Buckinghamshire England
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We went to a wedding reception and although it was very good I think that 5 stars is too much. It was a very pleasant experience but not exceptional. I cannot comment on the value for money as we were not paying.

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Bartłomiej K, Revenue Manager at Platinum Palace Hotel, responded to this review

Dear Guest, thank you for sharing your opinion. We will be pleased to know what exactly should we improve to fulfill your expectations. I kindly ask you to contact with me via e-mail (revenue@platinumpalace.pl) and inform me about your experience in Platinum Palace. With best regards More

Katowice, Poland
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed February 22, 2014

Platinum Palace is a very good place to stay. Our room was big but not spacious, as we stayed on the top floor (attic), so apparently it was difficult to arrange it. Also, there was a huge couch that wasn't necessary (but I guess it's also connected with the arrangement). The room had a nice bathroom, a tv, a desk... More

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Cheltenham, England, United Kingdom
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 22, 2013

I had a wonderful stay at the Platinum Palace. The rooms were clean but quite small. Service was polite but there were not many staff around. The breakfast was good but not fantastic. The price for a 5 star hotel was exceptional. However, I would not rate this as a 5 star hotel - definitely a 4 star.There is a... More

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Bartłomiej K, Revenue Manager at Platinum Palace Hotel, responded to this review

Dear Guest, thank your very much for taking your time to write this opinion. our service is always doing very best to make you comfortable during your stay, from your first step inside, until check-out time. We understand that not everything was perfect when you've visited us, but our staff everyday take its time to work hard and improve our... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 11, 2013

The hotel is nice looking, they definitely spend a money there. Unfortunately customer service is terrible !!! The sauna is closing at 10pm and lovely lady will be there to remind you about it from 9:15 every 10 minutes, in an meantime she will use the customers towels to wipe the floor. Also you can't have a drink there because... More

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Bartłomiej K, Revenue Manager at Platinum Palace Hotel, responded to this review

Dear Sir, thank you for taking your time to write the opinion. We are very sorry for not fulfilling your expectations. If you feel dissatisfied, please accept our apologies. Our service is always doing its best to make your stay in Platinum Palace memorable and well. Your opinion is very important for us and will help us to improve the... More

Gdansk, Poland
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 11, 2013

Great hotel, located outside of the city centre. Very quiet and charming. My room was small but very clean and cozy. Staff was very helpful and professional. Fitness centre (only cardio equipment) was not very well air conditioned and you could feel the heat coming out from the saunas which made my work out a bit difficult.

Was this review helpful? Yes 1
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 22, 2013

Small, quiet hotel with wellness area. The best for bussinnes trip when you travel and want to relax in the evening. Staff will help you if needed. Nice rooms in the new part, but confusing to get there. Try the kitchen also. BR

Was this review helpful? Yes 3
Richmond, UK
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 10, 2013

I had a very enjoyable stay at the Platinum. Fantastic room (Old style, Deluxe, 117), large, very comfortable bed, quiet, huge balcony, huge bathroom, very impressive. The fitness area had great equipment and the steam room, sauna and Jacuzzi were all excellent. All members of staff were very professional. Breakfast very good. If you enjoy running, then the park behind... More

Was this review helpful? Yes 3
Edinburgh, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 1, 2013

Stayed here for 3 nights with a large group while attending a friends wedding at the hotel.They looked after everyone from the minute we all arrived to the moment the last of us left.. Food was amazing as was everything with the wedding to be honest. Service and standards were impeccable, breakfast was delicious and all round amazing value for... More

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Was this review helpful? Yes 2
aberdeen
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 24, 2013

having stayed there this weekend for a friends birthday I was totally blown away by this place - we stayed in a sweet (Rm 100) which was totally brilliant - if I had to be picky the shower was not of a high enough pressure - however the food, service, cleanliness, and service experienced during our stay was the best... More

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Additional Information about Platinum Palace Hotel

Address: Powstancow Slaskich 204, Wroclaw 53 140, Poland
Location: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #18 of 65 hotels in Wroclaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — Platinum Palace Hotel 5*
Official Description (provided by the hotel):
Platinum Palace is a boutique hotel located in the heart of Wroclaw, in the vicinity of a enchanting Southern Park. Platinum Palace is a hotel where the exclusivity and prestige of a five-star hotel combine with unique private atmosphere.In the palatial interiors of a carefully renovated Schoeller residence the past blends with modernity. Cautiously restored unique sculpture and stucco work decorations recall the history of the place. The modern interior design makes the hotel both comfortable and cosy. Depending on your needs, imagination, or even mood of the day, we can offer rooms or suites of different and unique styles.The Platinum Palace Restaurant represents a new culinary style called Modern Polish Cuisine. Chef's own recipes and his innovative and intriguing ideas are reflected in our sophisticated menu which satisfies the need of new culinary sensations.Our hotel is also a perfect venue for conferences and business meetings. For those who prefer relaxation, there is a reviving Wellness section. Platinum Palace is a unique place of beauty,luxury and, what is essential, it has been created just for you. ... more   less 
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