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Platinum Palace Hotel

5.0 of 5 Powstancow Slaskich 204, Wroclaw 53 140, Poland
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Certificate of Excellence 2014
Platinum Palace Hotel
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Platinum Palace Hotel
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80 reviews from our community

Traveler rating
    38
    23
    14
    3
    2
See reviews for
8
26
5
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel needs more staff especially at reception and in the main bar. Regularly no-one at either place, as bad been called a way to help elsewhere... Problems encountered with hall lighting left us fumbling from bedroom to the lift in total darkness at night, not the best for security of clients, and in two day stay the lift was... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent a lovely weekend here in this luxurious hotel. It's very modern and plush and a lovely place to stay. The rooms are huge with such amazing showers it's like being under a waterfall. The restaurant is great and had a wonderful selection of food on offer and a great variety for breakfast. However things often ran out and were... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Me and my husband stayed in this "5 star" hotel for one night. Night before we stayed in Grape hotel (also 5 star hotel in Wroclaw) and we were really satisfied but here it was like nightmare! When we came, I go to check in to the reception and got the card - nobody ask me how was our trip,... More 

Was this review helpful? Yes 1
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2014

Platinum hotel is the Best in Wroclaw in this class (***** stars). This excellent hotel is very quiet & private, very close to airport and with easy access to centrum, next to beautiful park. It is exactly what you'll ever need after long plane flight. The food is excellent, rooms are big and bathrooms luxurious. The service is perfect. Already... More 

Review collected in partnership with this hotel

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Bartłomiej K, Kierownik recepcji at Platinum Palace Hotel, responded to this review

Dear Maria Thank you very much for such a nice opinion! We love it when our hard work is appreciated by our Guests. We hope to see you next year in Platinum Palace! More 

Gdynia, Poland
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 22, 2014

I spent one night in Platinum Palace two weeks ago. Although the main building faces rather busy street, the rest of the hotel is quiet. Nice interiors both in the old building and in the modern one. Generally, the impression is very good. I did not dine there, but wanted to seat in the bar with a glass of wine... More 

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Bartłomiej K, Kierownik recepcji at Platinum Palace Hotel, responded to this review
Google Translation

Szanowny Panie Dziękuję bardzo za podzielenie się z nami opinią na temat pobytu. Obsługa restauracji na bieżąco jest szkolona z... More 

Kilwinning, United Kingdom
Top Contributor
76 reviews 76 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 8, 2014

This hotel is 5 star in means of decor, we opted for an apartment sometimes referred to as King Suite. Room 200 was the room we were assigned, lovely room with beautiful decor, seating area and bathroom. Bed was very comfy and the huge windows provided lovely views of the park behind, a/c dealt well with the heat outside and... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 8, 2014

Hotel is situated about 10 minutes drive from the city centre. The building itself is very beautiful. Check in is at 14:00 but we've managed to get in at 10am because we had an early flight. We got a lovely room with living area. Nice big double bed, shower with toilet and separate huge bath. We used spa the same... More 

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Bartłomiej K, Front Office Manager at Platinum Palace Hotel, responded to this review

Dear Guest Thank you very much for leaving your opinion here. We always do our best and work very hard to make your stay unforgettable. Our F&B manager received all your complaints about breakfast service. We hope to see you in Platinum when visiting Wroclaw next time! More 

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 11, 2014

A beautiful hotel, spotlessly clean, and the rooms are really very comfortable. The biggest bed I have ever slept in! The building itself is unquestionably of 5-star quality the staff are all very friendly and helpful, and do their very best with a smile, but in common with other reviewers on here I have to concur that the overall experience... More 

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Bartłomiej K, Front Office Manager at Platinum Palace Hotel, responded to this review

Dear Guest Thank you very much for leaving your opinion here. We always do our best and work very hard to make your stay unforgettable. We hope to see you in Platinum when visiting Wroclaw next time! More 

Oslo
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 7, 2014

After a rather dull starter, I got my main course, rabbit. I wanted some more water to drink, but forgot to ask when the waiter came with my meal. Would not be a problem, I assumed; I would just ask when he came to check on me. But naah, that didn’t happen. I didn’t see him until I was all... More 

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Bartłomiej K, Front Office Manager at Platinum Palace Hotel, responded to this review

Dear Sir. Thank you for sharing your opinion with the others. We are really sorry about your bad experiences in our restaurants. Our F&B manager was informed about all your complaints. We hope you visit us next time when in Wroclaw, to see how hard we work to fulfill all your expectations. More 

Buckinghamshire England
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 17, 2014

We went to a wedding reception and although it was very good I think that 5 stars is too much. It was a very pleasant experience but not exceptional. I cannot comment on the value for money as we were not paying.

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Bartłomiej K, Revenue Manager at Platinum Palace Hotel, responded to this review

Dear Guest, thank you for sharing your opinion. We will be pleased to know what exactly should we improve to fulfill your expectations. I kindly ask you to contact with me via e-mail (revenue@platinumpalace.pl) and inform me about your experience in Platinum Palace. With best regards More 

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Additional Information about Platinum Palace Hotel

Address: Powstancow Slaskich 204, Wroclaw 53 140, Poland
Location: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — Platinum Palace Hotel 5*
Number of rooms: 45
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Hotel Style:
#6 Spa Hotel in Wroclaw
#11 Business Hotel in Wroclaw
#13 Luxury Hotel in Wroclaw

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