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Park Hotel Diament Wroclaw

Muchoborska 10, Wroclaw 54-424, Poland
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96 Reviews from our TripAdvisor Community

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Traveler rating
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4
14
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58
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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    (28)
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New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The service at this hotel is downright terrible. Management will ignore and disregard you at every opportunity. They seem to believe they are doing you some sort of favor by letting you stay there. I was on a business trip and I had a very poor experience with the service. I wrote the management an email and that was it.... More 

Was this review helpful? Yes
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's exactly what you expect from a hotel in an business park. It's clean and comfortable, no frills. Breakfast is fine and, contrary to another review, the beer is fine and cheap. It also has excellent wifi - good coverage and speed. Well priced too

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Wroclaw, Poland
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 20, 2015

Very nice, custom atmosphere, in modern design Located close to the Technology Park, the center of the historic town 15 minutes by car and the same exit on the highway excellent service, helpful and professional !!!! I recommend to all ;-)

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Chicago, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 6, 2015

Initially, this brand new hotel offered a very god quality/price ratio, and very good service. This is my 8th time in this hotel, and I have to say that it starts to lack dramatically maintenance. The carpet had dirty spots, washbasin was cracked, and the shower leaking like an open pipe. Bad luck, this hotel has been very good, but... More 

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Anna M, Kierownik ds. PR at Park Hotel Diament Wroclaw, responded to this review

Dear Sir, Thank you for taking time to share your comments regarding your stay in Park Hotel Diament Wrocław. In relation to described room condition we would like you to accept our sincerest apologies. We are doing our best to check all the rooms before arrivals but apparently we have let one of the out-of-service rooms slip through, causing described... More 

Ostrava, Czech Republic
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 1, 2015

I was in this hotel few times and every time it was good. Bed is little bit hard, but for me it was ok. There is internet, sometime it was very quick, sometimes really slow. Problem in room is, that there are no napkins. This is maybe small thing, but it is very usefull and usually is expensive better hotel... More 

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Anna M, Dyrektor generalny at Park Hotel Diament Wroclaw, responded to this review

Dear KeldonCZ, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every comment. We greatly appreciate your comments about aspects of room that needs updating. We sincerely apologize for challenges you have encountered and for the inconvenience this may... More 

Dubai, United Arab Emirates
Level Contributor
111 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed February 11, 2015

I stayed here recently. The hotel is basic, it has all you need in a business hotel, but not frills. Which for the price is exactly correct. The highlight is the staff, in general extremely friendly and helpful...the worst of them just being helpful, so this is not a bad thing. The hotel bar is a little soul destroying, but... More 

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Anna M, Dyrektor generalny at Park Hotel Diament Wroclaw, responded to this review

Dear Feanorq8, Thank you very much for your feedback. It is of a great importance for us as our priority is to offer a comfortable atmosphere to our Guests. We hope to welcome you soon in one of our 14 hotels. Sincerely, Andrzej Musiński General Manager at Park Hotel Diament Wrocław More 

Sheffield
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 27, 2014

Me and my friend stayed here for 4 nights. Very clean and pleasant hotel. Didn't care much for the food in the restaurant and the beds I didn't find very comfortable. Also a couple of members of staff were a little abrupt, but overall - considering what we paid, we were satisfied. I would stay here again but only if... More 

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Anna M, Kierownik ds. PR at Park Hotel Diament Wroclaw, responded to this review

Dear Guest, Thank you for your most kind review and particularly for your comment on food, bed quality and commitment of our staff. We consider all guest comments as extremely important and helpful to keep high standards. We appriciate complementing our Housekeeping and general price to service relation. Thank you for being our guest and sharing your positive experience with... More 

1 review
3 of 5 stars Reviewed December 3, 2014

Positive -staff, hotel rooms and food excellent Negative - stayed there for the gym which is very poor. Equipment old and most of it is broken. Disappointing stay. They should invest in the gym or stop advertising with it a facility.

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Anna M, Kierownik ds. PR at Park Hotel Diament Wroclaw, responded to this review

Dear Guest, Your opinion is of a great importance for us. Thank you very much for it. We are sorry to hear that we could not full fill your expectations concerning our service. We would like to ensure you that the troubles with the equipment have been immediately removed. will do our best to avoid that situation in the future.... More 

Bondi, Australia
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 22, 2014

This is probably the best business hotel around airport in Wroclaw. The reception staff very helpful and welcoming. The rest is just an average bed to sleep on the way between flights. The location is a bit of walking distance from the public transport. Not really easily accessible that way. The TAXI drive would get you there for around 40... More 

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Anna M, Kierownik ds. PR at Park Hotel Diament Wroclaw, responded to this review

Dear Guest, Your opinion is of a great importance for us. Thank you very much for it. We are glad to hear that you have enjoyed your stay in our hotel and hope to welcome you soon again. Kind regards, Park Hotel Diament Wrocław More 

Bucharest, Romania
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 13, 2014

The typical business hotel. Pretty close to the airport and yet close to the city center also. The rooms are average size and clean. No minibar in the room. No hair conditioner, body cream or shaving set in the bathroom. Extra points for the good wifi and a good breakfast.

Was this review helpful? Yes 1
Anna M, Kierownik ds. PR at Park Hotel Diament Wroclaw, responded to this review

Dear Guest, Thank you very much for your positive feedback. We pay a lot of attention to satisfy our guests and are glad to hear that you have enjoyed your stay in our hotel. We hope to welcome you soon again. Kind regards, Park Hotel Diament Wrocław More 

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