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Park Hotel Diament Wroclaw

4.0 of 5
Muchoborska 10, Wroclaw 54 424, Poland
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Best prices for: 1 room 1 guest
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Park Hotel Diament Wroclaw
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Park Hotel Diament Wroclaw
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86 reviews from our community

Traveler rating
    16
    45
    19
    3
    3
See reviews for
4
11
5
52
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
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  • All months
    (86)
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    (23)
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    (13)
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    (30)
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    (20)
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Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Initially, this brand new hotel offered a very god quality/price ratio, and very good service. This is my 8th time in this hotel, and I have to say that it starts to lack dramatically maintenance. The carpet had dirty spots, washbasin was cracked, and the shower leaking like an open pipe. Bad luck, this hotel has been very good, but... More 

Was this review helpful? Yes
Anna M, Kierownik ds. PR at Park Hotel Diament Wroclaw, responded to this review

Dear Sir, Thank you for taking time to share your comments regarding your stay in Park Hotel Diament Wrocław. In relation to described room condition we would like you to accept our sincerest apologies. We are doing our best to check all the rooms before arrivals but apparently we have let one of the out-of-service rooms slip through, causing described... More 

Ostrava, Czech Republic
Contributor
19 reviews 19 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2015

I was in this hotel few times and every time it was good. Bed is little bit hard, but for me it was ok. There is internet, sometime it was very quick, sometimes really slow. Problem in room is, that there are no napkins. This is maybe small thing, but it is very usefull and usually is expensive better hotel... More 

Was this review helpful? Yes
Anna M, Dyrektor generalny at Park Hotel Diament Wroclaw, responded to this review

Dear KeldonCZ, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every comment. We greatly appreciate your comments about aspects of room that needs updating. We sincerely apologize for challenges you have encountered and for the inconvenience this may... More 

Dubai, United Arab Emirates
Top Contributor
83 reviews 83 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed February 11, 2015

I stayed here recently. The hotel is basic, it has all you need in a business hotel, but not frills. Which for the price is exactly correct. The highlight is the staff, in general extremely friendly and helpful...the worst of them just being helpful, so this is not a bad thing. The hotel bar is a little soul destroying, but... More 

Was this review helpful? Yes
Anna M, Dyrektor generalny at Park Hotel Diament Wroclaw, responded to this review

Dear Feanorq8, Thank you very much for your feedback. It is of a great importance for us as our priority is to offer a comfortable atmosphere to our Guests. We hope to welcome you soon in one of our 14 hotels. Sincerely, Andrzej Musiński General Manager at Park Hotel Diament Wrocław More 

Sheffield
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 27, 2014

Me and my friend stayed here for 4 nights. Very clean and pleasant hotel. Didn't care much for the food in the restaurant and the beds I didn't find very comfortable. Also a couple of members of staff were a little abrupt, but overall - considering what we paid, we were satisfied. I would stay here again but only if... More 

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Anna M, Kierownik ds. PR at Park Hotel Diament Wroclaw, responded to this review

Dear Guest, Thank you for your most kind review and particularly for your comment on food, bed quality and commitment of our staff. We consider all guest comments as extremely important and helpful to keep high standards. We appriciate complementing our Housekeeping and general price to service relation. Thank you for being our guest and sharing your positive experience with... More 

1 review
3 of 5 stars Reviewed December 3, 2014

Positive -staff, hotel rooms and food excellent Negative - stayed there for the gym which is very poor. Equipment old and most of it is broken. Disappointing stay. They should invest in the gym or stop advertising with it a facility.

Was this review helpful? Yes
Anna M, Kierownik ds. PR at Park Hotel Diament Wroclaw, responded to this review

Dear Guest, Your opinion is of a great importance for us. Thank you very much for it. We are sorry to hear that we could not full fill your expectations concerning our service. We would like to ensure you that the troubles with the equipment have been immediately removed. will do our best to avoid that situation in the future.... More 

Bondi, Australia
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 22, 2014

This is probably the best business hotel around airport in Wroclaw. The reception staff very helpful and welcoming. The rest is just an average bed to sleep on the way between flights. The location is a bit of walking distance from the public transport. Not really easily accessible that way. The TAXI drive would get you there for around 40... More 

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Anna M, Kierownik ds. PR at Park Hotel Diament Wroclaw, responded to this review

Dear Guest, Your opinion is of a great importance for us. Thank you very much for it. We are glad to hear that you have enjoyed your stay in our hotel and hope to welcome you soon again. Kind regards, Park Hotel Diament Wrocław More 

Bucharest, Romania
Top Contributor
51 reviews 51 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 13, 2014

The typical business hotel. Pretty close to the airport and yet close to the city center also. The rooms are average size and clean. No minibar in the room. No hair conditioner, body cream or shaving set in the bathroom. Extra points for the good wifi and a good breakfast.

Was this review helpful? Yes 1
Anna M, Kierownik ds. PR at Park Hotel Diament Wroclaw, responded to this review

Dear Guest, Thank you very much for your positive feedback. We pay a lot of attention to satisfy our guests and are glad to hear that you have enjoyed your stay in our hotel. We hope to welcome you soon again. Kind regards, Park Hotel Diament Wrocław More 

Berlin, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 10, 2014

I stayed at the hotel for 3 days during September. Rooms : I had a room with 2 beds , was big enough and clean . Unfortunately no fridge. There was a big TV in the room but i didnt really use it so cant say if they had english channels. On some floor there was a room with ironing... More 

Was this review helpful? Yes
Anna M, Kierownik ds. PR at Park Hotel Diament Wroclaw, responded to this review

Dear Guest, Your opinion is of a great importance for us. We do appreciate receiving such a positive feedback. Thank you very much for it. We are glad to hear that you have enjoyed your stay in our hotel and hope to welcome you soon again. For business travel we would like to recommend you also one of our hotels... More 

Bochum, Germany
1 review
5 of 5 stars Reviewed September 25, 2014

Wonderfull hotel with nice rooms and a good restaurant. People are very friendly with no concern from my end. As the hotel is close to the airport another reason to stay there a couple of times also to enjoiy my stay. Will come back

Was this review helpful? Yes
Anna M, Kierownik ds. PR at Park Hotel Diament Wroclaw, responded to this review

Dear Guest, Thank you very much for your feedback. It is of a great importance for us. We are glad to hear that you have enjoyed your stay and hope to welcome you soon again. Kind regards, Park Hotel Diament Wrocław More 

Portsmouth, United Kingdom
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 24, 2014

Stayed here on a business trip for one night. The staff were excellent and nothing was a bother. room was comfy and adequate, bed a bit hard for me though. Wifi good. Breakfast was very good, I'm not fussy so enjoy a bit of the continental breakfast.

Was this review helpful? Yes
Anna M, Kierownik ds. PR at Park Hotel Diament Wroclaw, responded to this review

Dear Guest, Your opinion is of a great importance for us. Thank you very much for it. We are glad to hear that you have enjoyed your stay and hope to welcome you soon again. Kind regards, Park Hotel Diament Wrocław More 

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