We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Jelenia Gora

Ul Sudecka 63, Jelenia Gora 58-500, Poland
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Mercure Jelenia Gora
Professional photos View all
Browse nearby
Mercure Jelenia Gora
Add Photo Write a Review

119 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    20
    58
    32
    9
    0
See reviews for
29
37
11
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
  • All months
    (119)
  • Mar-May only
    (27)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (22)
All months
Stratford-upon-Avon, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was well presented in a good location approx 10 - 15 minutes walk to the centre. Plenty of parking. Good breakfast and great evening meal from the menu, friendly helpful staff. Great stop on our journey

Review collected in partnership with this hotel

Was this review helpful? Yes
Brookings
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 29, 2014

The beds are great the pillow s are even better. The hotel is clean . I love the little tea pot thats in the room. The hotel itself is old and needs to be renovated has old tube tv s and very small showers couldnt bend over to shave my legs. No wash cloths .And very odd tissue box they... More 

Was this review helpful? Yes
MercureJeleniaGora, Kierownik ds. gości at Mercure Jelenia Gora, responded to this review

Dear Teresa Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in Karkonosze Mountains! Krzysztof Kruk More 

Warszawa
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed August 10, 2014

Great value for money, especially if you book early (but also if you book the day before - like we did). We chose this location over Mercure Karpacz and we are very satisfied. The hotel has pool, sauna and jacquzzi (all available with no additional charges between 7 am-1 pm and 3pm-9pm). Breakfast is served as buffet and has really... More 

Was this review helpful? Yes
MercureJeleniaGora, Kierownik ds. gości at Mercure Jelenia Gora, responded to this review

Dear Mr Ayu Thank you for choosing our hotel and a high evaluation of the quality of our services. We are glad that we have fulfilled your expectations. See you soon in Karkonosze Mountains. Krzysztof Kruk More 

Prague, Czech Republic
Level Contributor
58 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed June 11, 2014

The hotel is located about 15 minutes walk from the city center or about 5 minutes drive. The building is from 1989 and some renovation is definitely needed, however everything is clean. The breakfast was a great choice, fresh, just like it should be. You will get better value for your money on Polish side of the Krkonose Mountains rather... More 

Was this review helpful? Yes
UK
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 29, 2013

Its a bog standard hotel slightly dated in decor in my opinion but suited our purpose for a few nights stay ok, clean, free parking. Internet is a bit hit and miss. Breakfast was ok but if you have to pay extra, i wouldn't consider it worth the additional cost. Beware, the Swimming is free only, everything else is chaargable,... More 

Was this review helpful? Yes
Portsmouth
Level Contributor
5 reviews
4 of 5 stars Reviewed October 26, 2013

Very good standard of hotel, clean and well presented, ample on site parking too. Breakfast has a decent selection of continental and cooked items and restaurant food was of a decent standard, if even a bit overpriced, talking of overpriced...the bar... Now I know that hotels like to bump their prices up, captive audience and all that, but paying just... More 

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 3, 2013 via mobile

We had to stay there on business. Old rooms and bathroom. Breakfast was better than the rest of their services. We arived at 10pm after 2hrs of 3 rescheduled flights because of air-staff strike and 3 hrs of taxi journey happy we managed to arrive to our final destination, wanted to order sth and pay for if of course but... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Dining (2)
Viewed
View from room (1)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (6)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (10)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay