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Mercure Jelenia Gora

Ul Sudecka 63, Jelenia Gora 58-500, Poland
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Mercure Jelenia Gora
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129 Reviews from our TripAdvisor Community

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Traveler rating
    22
    62
    35
    9
    1
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29
43
12
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
  • All months
    (129)
  • Mar-May only
    (27)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (22)
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Wroclaw, Poland
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is a bit far from the centre (2km?), but has a peaceful surrouding (even with public swimmiing pool next to it). The hotel and rooms are clean even if they might look rusty, the staff is fantastic, kind and helpful. Swimming pool is available from 7 - it's not big but 5 people can swim without more problems.... More 

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Stratford-upon-Avon, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was well presented in a good location approx 10 - 15 minutes walk to the centre. Plenty of parking. Good breakfast and great evening meal from the menu, friendly helpful staff. Great stop on our journey

Review collected in partnership with this hotel

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Brookings
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 29, 2014

The beds are great the pillow s are even better. The hotel is clean . I love the little tea pot thats in the room. The hotel itself is old and needs to be renovated has old tube tv s and very small showers couldnt bend over to shave my legs. No wash cloths .And very odd tissue box they... More 

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MercureJeleniaGora, Kierownik ds. gości at Mercure Jelenia Gora, responded to this review

Dear Teresa Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in Karkonosze Mountains! Krzysztof Kruk More 

Warszawa
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed August 10, 2014

Great value for money, especially if you book early (but also if you book the day before - like we did). We chose this location over Mercure Karpacz and we are very satisfied. The hotel has pool, sauna and jacquzzi (all available with no additional charges between 7 am-1 pm and 3pm-9pm). Breakfast is served as buffet and has really... More 

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MercureJeleniaGora, Kierownik ds. gości at Mercure Jelenia Gora, responded to this review

Dear Mr Ayu Thank you for choosing our hotel and a high evaluation of the quality of our services. We are glad that we have fulfilled your expectations. See you soon in Karkonosze Mountains. Krzysztof Kruk More 

Prague, Czech Republic
Level Contributor
59 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed June 11, 2014

The hotel is located about 15 minutes walk from the city center or about 5 minutes drive. The building is from 1989 and some renovation is definitely needed, however everything is clean. The breakfast was a great choice, fresh, just like it should be. You will get better value for your money on Polish side of the Krkonose Mountains rather... More 

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UK
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 29, 2013

Its a bog standard hotel slightly dated in decor in my opinion but suited our purpose for a few nights stay ok, clean, free parking. Internet is a bit hit and miss. Breakfast was ok but if you have to pay extra, i wouldn't consider it worth the additional cost. Beware, the Swimming is free only, everything else is chaargable,... More 

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Portsmouth
Level Contributor
5 reviews
4 of 5 stars Reviewed October 26, 2013

Very good standard of hotel, clean and well presented, ample on site parking too. Breakfast has a decent selection of continental and cooked items and restaurant food was of a decent standard, if even a bit overpriced, talking of overpriced...the bar... Now I know that hotels like to bump their prices up, captive audience and all that, but paying just... More 

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