We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Czarny Potok

#18 of 65 Hotels in Zakopane
Certificate of Excellence
20 Tetmajera Street, Zakopane 34-500, Poland
Hotel amenities
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Czarny Potok
View Map
Add Photo Write a Review

124 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Budapest, Hungary
Level Contributor
15 reviews
5 of 5 stars Reviewed 1 week ago

Just 5 minutes walk from the Krupowki! Beautiful room(lux suite), kind and attentive staff, tasty and plentiful breakfast, great spa and wellness, the hotel is worth the maximum 10 points! A small comment: the parking lot was pretty muddy, 10 zloty / day has to keep fit well.

Review collected in partnership with this hotel

Helpful?
Thank Krisztián V
trip-poland, Dyrekcja Hotelu at Hotel Czarny Potok, responded to this review

Dear MateMarina, thank you for your review and so kind words. We are very pleased that your stay in our hotel met your expectations. We invite you to enjoy our special offers and we will be waiting for your return. Best regards from Zakopane, Hotel Management More 

Watford, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here in January 2016, fantastic place to stay, 5 minutes walk to town centre but far enough away not to hear any noise. Swimming pool, sauna , steam room and jacuzzi good to relax in after days out in snow. Continental breakfast good, lots to choose from but continental, not English. The area is great, loads to do ,... More 

Helpful?
Thank Martin C
trip-poland, Dyrekcja Hotelu at Hotel Czarny Potok, responded to this review

Dear Martin C, thank you for your review and so kind words. We are very pleased that your stay in our hotel met your expectations. We invite you to enjoy our special offers and we will be waiting for your return. Best regards from Zakopane, Hotel Management More 

rushden
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 23, 2015

party of six was going here on 10/12/15 for three nights but due to illness in family could not make it spoke to hotel who said could not cancel so i lost 511.00 so the hotel made a nice little profit of 511.00 after i asked if there was anything i could do as we wouldnt be coming,no help from... More 

Helpful?
1 Thank georgeenrique
trip-poland, Dyrekcja Hotelu at Hotel Czarny Potok, responded to this review

Dear georgeenrique, Thank you for choosing our hotel and sharing your opinion about your stay. We are very sorry for the inconvenience you have met in our hotel. Booking conditions are listed under each offer. Unfortunately we can not change them even in the situation which met your family. We hope that in the future you decide to revisit Czarny... More 

London, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed November 30, 2015 via mobile

Pictures of the room do not match reality. We booked a traditional deluxe room. There was no regional style in our room apart from only one or two pictures of mountains on the walls. We did raise this with manageress who blamed the marketing department for putting wrong pictures up and promised to update it by the time we leave... More 

Helpful?
Thank Filess
trip-poland, Dyrekcja Hotelu at Hotel Czarny Potok, responded to this review

Dear Filess, Thank you for sharing your review of Czarny Potok Hotel. We always appreciate all feedback from our guests because it allows us to learn more about the guests’ expectations and perception of our services and products, and helps us identify any shortcomings in order to improve them. We are very sorry to hear that your stay in our... More 

Northumberland National Park, United Kingdom
Level Contributor
94 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed October 9, 2015

We booked a holiday to Poland through Shearings. The hotel is in the perfect location for sightseeing Zakopane. The hotel is suited for families, it has a small garden surrounding the hotel with a stream. All rooms are quiet with fresh towels daily. The bathrooms have heated flooring, hairdryers are supplied. The beds are very comfortable. The only thing lacking... More 

Helpful?
Thank chockchockgazelle
trip-poland, Dyrekcja Hotelu at Hotel Czarny Potok, responded to this review

Dear Madam, thank you for your opinion about your stay in our Hotel. We are so happy that you are satisfied with Hotel Czarny Potok and we hope you will visit us again. Best Regards, Hotel Management More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 9, 2015

very nice hotel food was better than last year have been twice once in winter and again in August this year the weather was 35 degrees the hotel was very nice the rooms were very nice and comfortable no air conditioning very hot at night tried sleeping with door open but to much noise from traffic going passed overall very... More 

Helpful?
Thank Christmas27
trip-poland, Dyrekcja Hotelu at Hotel Czarny Potok, responded to this review

Dear Christmas27, Thank you for your stay in our hotel and nice comments about our service. We will be happy to host you again in Czarny Potok Hotel whenever your travel plans will bring you to Zakopane in the future. Best regards Hotel Management More 

Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed August 19, 2015 via mobile

We stayed her for 6 nights on a Shearings holiday. The room was lovely, although the position of the 2 single beds was odd. Lovely view from our balcony. Our evening meal was served at 7 each day and was mostly acceptable, however, our request to have low salt meals for my daughter was ignored meaning she couldn't eat some... More 

Helpful?
Thank Baddeb
Surrey, England
Level Contributor
183 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
3 of 5 stars Reviewed August 11, 2015 via mobile

Booked this hotel through Thomson as part of a two centre holiday. (Other 3 nights in Krakow). I know it is only a 3 star but it did fall down on a few points. Our bedroom - a twin- consisted of two single beds end to end along the wall. Very bizarre. Our room had a balcony with a nice... More 

Helpful?
Thank GillyFlower
STOKE ON TRENT
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 11, 2015

we went on a 9 day trip with shearings - the polish discovery.the hotel czarny potok was lovely - the room was great and a very good size. we also had a lovely balcony overlooking the mountains.we had a buffet breakfast -which was a selection of meat,cheese ,cereal,jams,bread,sausage ,bacon etc .the evening meal you choose from a couple of options... More 

Helpful?
5 Thank JANINE1971
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 26, 2015

The staff generally were very friendly and helpful and the location is good. Breakfast was reasonable but that's about it on the positive side. We had 2 rooms on the top floor which were just basic and looking tired. Shower head in both rooms would not stay up and no tray for soap etc. No female sanitary supplies. The only... More 

Helpful?
1 Thank Peter S
Questions? Get answers from hotel staff and past guests. Ask a question

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
View from room (1)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Room/suite (5)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (9)
Viewed
View from room (1)
Viewed
Dining (2)
Viewed
Other (12)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Zakopane hotels
0.3 mi away
Belvedere Hotel
Belvedere Hotel
#10 of 65 in Zakopane
4.5 of 5 stars 272 reviews
0.5 mi away
Aries Hotel & Spa
Aries Hotel & Spa
#3 of 65 in Zakopane
4.5 of 5 stars 127 reviews
1.4 mi away
Grand Nosalowy Dwor
Grand Nosalowy Dwor
#4 of 65 in Zakopane
4.5 of 5 stars 204 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Mercure Kasprowy Zakopane
Mercure Kasprowy Zakopane
#23 of 65 in Zakopane
4.0 of 5 stars 312 reviews
0.9 mi away
Tatra Chalet
Tatra Chalet
#1 of 65 in Zakopane
5.0 of 5 stars 88 reviews
0.2 mi away
Hotel Litwor
Hotel Litwor
#9 of 65 in Zakopane
4.0 of 5 stars 176 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay