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All 54 Zakopane hotels

Mercure Kasprowy Zakopane

3.0 of 5 Hotel   |   Szymaszkowa St. bn, Zakopane 34-500, Poland
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Ranked #10 of 54 hotels in Zakopane
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 10, 2014
hscorti Catania, Italy
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180 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Catania, Italy
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 10, 2014

A very wonderful place, with half of the rooms with a romantic view on the Tatry mountain. Very professional services, excellent personal, great reception. The rooms are very big, the hotel is provided with fitness center, both open and internal pools, traditional wooden sauna, massage center etc... The kitchen is great too. All perfect: it is the ideal place both... More

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Bratislava, Slovakia
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2014

The staff is professional always willing to help. Special thanks to Joanna who done the check in and provide extra ordinary service. The room is nice and clean with perfect view on Tatry Mountains. Breakfast was delicious with good variant of food. Swimming pool and sauna included in the room rate. We will be back … Sugars family

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5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2014

My family and I stayed at this hotel during the February half term. There were 8 of us in our party. The hotel is perfect for teenage children as I felt comfortable letting them go out on the slopes right next to the hotel. Ski passes are reasonable, approximately £10 per day for the 3 slopes near the hotel. We... More

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Liptovsky Mikulas, Slovakia
Top Contributor
73 reviews 73 reviews
44 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 12, 2014

I spend 2 nights in this hotel, Hotel has really great location near to ski slope/lift, with really beautiful mountain view at least in one half of rooms, Great service, and kitchen, Hotel has welness and internal/external pools. Why I evaluate in that case only with 5 stars?? I think that some renovation is needed, carpets and some furniture looks... More

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Warsaw, Poland
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 2, 2014

The glory days are already a past for this hotel. It badly needs renovations as you can tell the time passing by by the way the rooms look. Not only is the carpeting and furniture old but also cleaning is not perfect. I had to move one of the beds a little bit to make a double bed out of... More

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Zagreb, Croatia
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 13, 2014

Hotel is not so bad but the staff is completely disorganized, waiters never come to the table to ask you what you want, you need to walk to the bar where a blonde is sitting and biting nails and rudely sighs when you ask for a coffee. All in all very disappointing. Only good thing is that Zakopane is really... More

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Southport, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 8, 2014

My partner and I stayed at the hotel for the second time, purely because it is next to the ski slopes. We had no problems until we came to leave. We checked out at about 11.30am and asked the receptionist if we could use the showers later as we wished to ski a little longer. This was agreed and we... More

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Top Contributor
50 reviews 50 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 27, 2014

You can't really miss this beast of hotel ! though at the moment with the road been closed driving to and from the hotel needs two rather dubious detours down small valley roads. The reception is vey smart and the staff pleasent. Booking and check in we're all 1st class. We choose superior rooms (x3) facing the ski slope. The... More

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Eastleigh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2014

We stayed at the Mercure Zakopane Kasprowy hotel in early February and it was our third visit to this hotel. We love this friendly hotel and its situated right on the side of the ski slope. You can ski straight down off the slope almost into the ski hire/locker room which is in the basement (floor -2). Some people have... More

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Warsaw, Poland
Top Contributor
71 reviews 71 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed December 28, 2013 via mobile

Very average, dated hotel with slightly worn out rooms. What used to be THE place to stay in Zakopane is now more of 2 stars economy hotel. I admit the views on High Tatras are still amazing and the ski slope of Szymoszkowa with two chair lifts is a stone throw from the hotel (the slope is recommended only for... More

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Additional Information about Mercure Kasprowy Zakopane

Address: Szymaszkowa St. bn, Zakopane 34-500, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Zakopane
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Kasprowy Zakopane 3*
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Also Known As:
Mercure Kasprowy Zakopane Hotel Zakopane
Accor Kasprowy Zakopane

108 photos of this hotel

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Hotel & grounds (16)
View from room (16)
Pool/beach area (1)
Dining (6)
Room/suite (1)
Other (12)

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Family/play areas (4)
Dining (12)
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Room/suite (12)
Hotel & grounds (9)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style
#1 Ski-In / Ski-Out Hotel in Zakopane #6 Family Hotel in Zakopane
Hotel Class
Official Description (provided by the hotel)
Mercure Zakopane Kasprowy is a 3 hotel situated on the picturesque Polana Szymoszkowa glade, close to a hot spring pool and a ski slope (open only during ski season). The hotel prides itself on the highest quality services and most beautiful views of the Tatra Mountains.Mercure Zakopane Kasprowy offers 288 rooms, 12 fully furnished conference rooms for 1,150 guests as well as three restaurants, a bar and disco. After an active day, you can use the pool, sauna, fitness centre, beauty parlour, junior club and mini club for the little ones as well as a reading room. ... more   less 
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