We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 54 Zakopane hotels

Mercure Kasprowy Zakopane

3.0 of 5 Hotel   |   Szymaszkowa St. bn, Zakopane 34-500, Poland
Hotel amenities
Save Saved
You added Mercure Kasprowy Zakopane to your Saves list
Mercure Kasprowy Zakopane
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #11 of 54 hotels in Zakopane
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Roman813 Zlin, Czech Republic
  • Overview
  • Reviews (189)
  • Photos (112)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (37)
  • Location
  • More
Write a Review

189 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Zlin, Czech Republic
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very good hotel - in one of the best places in Zakopane. It is not directly central - to reach pedestrian shopping zone - Krupowki street it requires about 10 - 15 mins of walk. But there is no noise of restaurants, shops, markets as in the city centre, nevertheless, the hotel provides own "mini bus" service running every hour,... More

Was this review helpful? Yes
Limassol, Cyprus
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent three nights there in August....The rooms were a bit small but clean and comfortable. The staff friendly and helpful. The food was tasty and there was a huge variety at breakfast buffet. The location of the hotel is great because you are not in the city centre which is too busy and noisy but neither too far away...it... More

Was this review helpful? Yes
Top Contributor
184 reviews 184 reviews
82 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We decided to come back to Mercure Kasprowy Zakopane after last year's perfect holidays and the hotel proved its quality again. Two merged rooms were just ideal for 2+2 family. Enough space, comfortable beds, fridge and flat screen in each room ( public offer + canal+ programs ) and .... finally w-fi easily accessible on each floor ( with Ethernet... More

Was this review helpful? Yes 1
Exeter, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A clean, basic hotel with nice pool and gym/sauna/fitness suite. We were here at high summer for walking and exploring the area. This hotel is a bit of a walk from the centre of Zakopane however so dont expect much less than a 20-30min walk into town, there is a shuttle bus however. Rooms basic but clean and beds a... More

Was this review helpful? Yes
Pranles, France
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

i´ve just tried to call my good friend who is staying for the whole month in hotel kasprowy. she lives in the U.S., i live in france, calling from germany. after 10 minute-long (10 min!!!) listening to the recorded annonces, a receptionist takes my call. I ask if i could please speak to my Ms. so and so. the receptionist... More

Was this review helpful? Yes 2
Sydney, Australia
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great and friendly staff. Lovely location with excellent views of mountains and ski slopes. Rooms are a good size with comfortable beds and pillows Excellent buffet breakfast. Large swimming pool and outside area. Fitness centre and indoor pool. Within walking distance to centre of Zakopane which has many shops and restaurants. A good place for winter or summer holidays Recommend... More

Was this review helpful? Yes
Catania, Italy
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 10, 2014

A very wonderful place, with half of the rooms with a romantic view on the Tatry mountain. Very professional services, excellent personal, great reception. The rooms are very big, the hotel is provided with fitness center, both open and internal pools, traditional wooden sauna, massage center etc... The kitchen is great too. All perfect: it is the ideal place both... More

Was this review helpful? Yes
Bratislava, Slovakia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2014

The staff is professional always willing to help. Special thanks to Joanna who done the check in and provide extra ordinary service. The room is nice and clean with perfect view on Tatry Mountains. Breakfast was delicious with good variant of food. Swimming pool and sauna included in the room rate. We will be back … Sugars family

Was this review helpful? Yes 1
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2014

My family and I stayed at this hotel during the February half term. There were 8 of us in our party. The hotel is perfect for teenage children as I felt comfortable letting them go out on the slopes right next to the hotel. Ski passes are reasonable, approximately £10 per day for the 3 slopes near the hotel. We... More

Was this review helpful? Yes
Liptovsky Mikulas, Slovakia
Top Contributor
73 reviews 73 reviews
44 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed April 12, 2014

I spend 2 nights in this hotel, Hotel has really great location near to ski slope/lift, with really beautiful mountain view at least in one half of rooms, Great service, and kitchen, Hotel has welness and internal/external pools. Why I evaluate in that case only with 5 stars?? I think that some renovation is needed, carpets and some furniture looks... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Mercure Kasprowy Zakopane, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mercure Kasprowy Zakopane? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Kasprowy Zakopane

Address: Szymaszkowa St. bn, Zakopane 34-500, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Zakopane
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Kasprowy Zakopane 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Booking.com, ACCOR, Tingo, Priceline, BookingOdigeoWL, Hotels.com, Otel and Venere so you can book your Mercure Kasprowy Zakopane reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Kasprowy Zakopane Hotel Zakopane
Accor Kasprowy Zakopane

112 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (56)
Hotel & grounds (16)
View from room (16)
Pool/beach area (1)
Dining (6)
Room/suite (1)
Other (16)

Management photos: Courtesy of the property manager

All management photos (57)
Room/suite (12)
Dining (12)
Hotel & grounds (9)
Family/play areas (4)
Business center/function rooms (8)
Pool/beach area (1)
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Zakopane with
any amenities


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style
#2 Ski-In / Ski-Out Hotel in Zakopane #5 Family Hotel in Zakopane
Hotel Class
Official Description (provided by the hotel)
Mercure Zakopane Kasprowy is a 3 hotel situated on the picturesque Polana Szymoszkowa glade, close to a hot spring pool and a ski slope (open only during ski season). The hotel prides itself on the highest quality services and most beautiful views of the Tatra Mountains.Mercure Zakopane Kasprowy offers 288 rooms, 12 fully furnished conference rooms for 1,150 guests as well as three restaurants, a bar and disco. After an active day, you can use the pool, sauna, fitness centre, beauty parlour, junior club and mini club for the little ones as well as a reading room. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Mercure Kasprowy Zakopane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer