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All 54 Zakopane hotels

Mercure Kasprowy Zakopane

3.0 of 5 Hotel   |   Szymaszkowa St. bn, Zakopane 34-500, Poland
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Ranked #10 of 54 hotels in Zakopane
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
valkirius Warsaw
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186 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Top Contributor
184 reviews 184 reviews
82 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We decided to come back to Mercure Kasprowy Zakopane after last year's perfect holidays and the hotel proved its quality again. Two merged rooms were just ideal for 2+2 family. Enough space, comfortable beds, fridge and flat screen in each room ( public offer + canal+ programs ) and .... finally w-fi easily accessible on each floor ( with Ethernet... More

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Exeter, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A clean, basic hotel with nice pool and gym/sauna/fitness suite. We were here at high summer for walking and exploring the area. This hotel is a bit of a walk from the centre of Zakopane however so dont expect much less than a 20-30min walk into town, there is a shuttle bus however. Rooms basic but clean and beds a... More

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Pranles, France
1 review
2 of 5 stars Reviewed 2 weeks ago

i´ve just tried to call my good friend who is staying for the whole month in hotel kasprowy. she lives in the U.S., i live in france, calling from germany. after 10 minute-long (10 min!!!) listening to the recorded annonces, a receptionist takes my call. I ask if i could please speak to my Ms. so and so. the receptionist... More

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Sydney, Australia
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great and friendly staff. Lovely location with excellent views of mountains and ski slopes. Rooms are a good size with comfortable beds and pillows Excellent buffet breakfast. Large swimming pool and outside area. Fitness centre and indoor pool. Within walking distance to centre of Zakopane which has many shops and restaurants. A good place for winter or summer holidays Recommend... More

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Catania, Italy
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 10, 2014

A very wonderful place, with half of the rooms with a romantic view on the Tatry mountain. Very professional services, excellent personal, great reception. The rooms are very big, the hotel is provided with fitness center, both open and internal pools, traditional wooden sauna, massage center etc... The kitchen is great too. All perfect: it is the ideal place both... More

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Bratislava, Slovakia
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2014

The staff is professional always willing to help. Special thanks to Joanna who done the check in and provide extra ordinary service. The room is nice and clean with perfect view on Tatry Mountains. Breakfast was delicious with good variant of food. Swimming pool and sauna included in the room rate. We will be back … Sugars family

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5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2014

My family and I stayed at this hotel during the February half term. There were 8 of us in our party. The hotel is perfect for teenage children as I felt comfortable letting them go out on the slopes right next to the hotel. Ski passes are reasonable, approximately £10 per day for the 3 slopes near the hotel. We... More

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Liptovsky Mikulas, Slovakia
Top Contributor
73 reviews 73 reviews
44 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 12, 2014

I spend 2 nights in this hotel, Hotel has really great location near to ski slope/lift, with really beautiful mountain view at least in one half of rooms, Great service, and kitchen, Hotel has welness and internal/external pools. Why I evaluate in that case only with 5 stars?? I think that some renovation is needed, carpets and some furniture looks... More

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Warsaw, Poland
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 2, 2014

The glory days are already a past for this hotel. It badly needs renovations as you can tell the time passing by by the way the rooms look. Not only is the carpeting and furniture old but also cleaning is not perfect. I had to move one of the beds a little bit to make a double bed out of... More

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Zagreb, Croatia
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 13, 2014

Hotel is not so bad but the staff is completely disorganized, waiters never come to the table to ask you what you want, you need to walk to the bar where a blonde is sitting and biting nails and rudely sighs when you ask for a coffee. All in all very disappointing. Only good thing is that Zakopane is really... More

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Additional Information about Mercure Kasprowy Zakopane

Address: Szymaszkowa St. bn, Zakopane 34-500, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Zakopane
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Kasprowy Zakopane 3*
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Also Known As:
Mercure Kasprowy Zakopane Hotel Zakopane
Accor Kasprowy Zakopane

111 photos of this hotel

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Hotel & grounds (16)
View from room (16)
Pool/beach area (1)
Dining (6)
Room/suite (1)
Other (15)

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Family/play areas (4)
Dining (12)
Business center/function rooms (8)
Pool/beach area (1)
Room/suite (12)
Hotel & grounds (9)
Other (11)
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hotels in Zakopane with
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style
#2 Ski-In / Ski-Out Hotel in Zakopane #5 Family Hotel in Zakopane
Hotel Class
Official Description (provided by the hotel)
Mercure Zakopane Kasprowy is a 3 hotel situated on the picturesque Polana Szymoszkowa glade, close to a hot spring pool and a ski slope (open only during ski season). The hotel prides itself on the highest quality services and most beautiful views of the Tatra Mountains.Mercure Zakopane Kasprowy offers 288 rooms, 12 fully furnished conference rooms for 1,150 guests as well as three restaurants, a bar and disco. After an active day, you can use the pool, sauna, fitness centre, beauty parlour, junior club and mini club for the little ones as well as a reading room. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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