We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Kasprowy Zakopane

3.0 of 5 Szymaszkowa St. bn, Zakopane 34-500, Poland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Mercure Kasprowy Zakopane
Professional photos View all
Browse nearby
Mercure Kasprowy Zakopane
Write a Review

204 reviews from our community

Traveler rating
    64
    91
    37
    9
    3
See reviews for
76
63
3
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (204)
  • Mar-May only
    (33)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (55)
All months
Vienna, Austria
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

One of the best place to stay in polish mountains. Great for ski beginners. Swimming pool. Good cousin. Friendly staff. Clean. Fresh mountain air. Kids are welcome. A bit far from Downtown but 2 min walk of Ski Piste. Ski station is right in the hotel.

Was this review helpful? Yes 2
Minneapolis, Minnesota
Top Contributor
50 reviews 50 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 11, 2014

The best thing about staying at this hotel is the beautiful mountain views in all directions, from any rooms. The hotel itself is a standard tourist hotel with comfortable, but unremarkable, accommodations. Other than the scenery, probably the best thing about staying there is the excellent breakfast buffet, which is indeed superb. The staff is more friendly than those in... More 

Was this review helpful? Yes 1
Zlin, Czech Republic
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 30, 2014

Very good hotel - in one of the best places in Zakopane. It is not directly central - to reach pedestrian shopping zone - Krupowki street it requires about 10 - 15 mins of walk. But there is no noise of restaurants, shops, markets as in the city centre, nevertheless, the hotel provides own "mini bus" service running every hour,... More 

Was this review helpful? Yes
Limassol, Cyprus
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 29, 2014

We spent three nights there in August....The rooms were a bit small but clean and comfortable. The staff friendly and helpful. The food was tasty and there was a huge variety at breakfast buffet. The location of the hotel is great because you are not in the city centre which is too busy and noisy but neither too far away...it... More 

Was this review helpful? Yes
Warsaw
Top Contributor
198 reviews 198 reviews
87 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed August 18, 2014

We decided to come back to Mercure Kasprowy Zakopane after last year's perfect holidays and the hotel proved its quality again. Two merged rooms were just ideal for 2+2 family. Enough space, comfortable beds, fridge and flat screen in each room ( public offer + canal+ programs ) and .... finally w-fi easily accessible on each floor ( with Ethernet... More 

Was this review helpful? Yes 2
Exeter, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 9, 2014

A clean, basic hotel with nice pool and gym/sauna/fitness suite. We were here at high summer for walking and exploring the area. This hotel is a bit of a walk from the centre of Zakopane however so dont expect much less than a 20-30min walk into town, there is a shuttle bus however. Rooms basic but clean and beds a... More 

Was this review helpful? Yes 1
Pranles, France
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 4, 2014

i´ve just tried to call my good friend who is staying for the whole month in hotel kasprowy. she lives in the U.S., i live in france, calling from germany. after 10 minute-long (10 min!!!) listening to the recorded annonces, a receptionist takes my call. I ask if i could please speak to my Ms. so and so. the receptionist... More 

Was this review helpful? Yes 3
Sydney, Australia
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 29, 2014

Great and friendly staff. Lovely location with excellent views of mountains and ski slopes. Rooms are a good size with comfortable beds and pillows Excellent buffet breakfast. Large swimming pool and outside area. Fitness centre and indoor pool. Within walking distance to centre of Zakopane which has many shops and restaurants. A good place for winter or summer holidays Recommend... More 

Was this review helpful? Yes 2
Catania, Italy
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 10, 2014

A very wonderful place, with half of the rooms with a romantic view on the Tatry mountain. Very professional services, excellent personal, great reception. The rooms are very big, the hotel is provided with fitness center, both open and internal pools, traditional wooden sauna, massage center etc... The kitchen is great too. All perfect: it is the ideal place both... More 

Was this review helpful? Yes 2
Bratislava, Slovakia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 15, 2014

The staff is professional always willing to help. Special thanks to Joanna who done the check in and provide extra ordinary service. The room is nice and clean with perfect view on Tatry Mountains. Breakfast was delicious with good variant of food. Swimming pool and sauna included in the room rate. We will be back … Sugars family

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercure Kasprowy Zakopane? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Kasprowy Zakopane

Address: Szymaszkowa St. bn, Zakopane 34-500, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Zakopane
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Kasprowy Zakopane 3*
Number of rooms: 288
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Hotels.com, ACCOR, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Mercure Kasprowy Zakopane reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Kasprowy Zakopane Hotel Zakopane
Accor Kasprowy Zakopane
Hotel Style:
#6 Family Hotel in Zakopane

119 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (56)
Viewed
Hotel & grounds (16)
Viewed
View from room (17)
Viewed
Pool/beach area (1)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (64)
Viewed
Hotel & grounds (16)
Viewed
Dining (14)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (20)
Viewed
Family/play areas (2)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay