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SPA & Wellness Hotel Diament Ustron

#1 of 17 Hotels in Ustron
Certificate of Excellence
ul. Zdrojowa 3, Ustron 43 450, Poland
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SPA & Wellness Hotel Diament Ustron
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45 Reviews from our TripAdvisor Community

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    8
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24
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • German first
  • Polish first
  • Any
English first
  • All months
    (45)
  • Mar-May only
    (22)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (7)
All months
Kalajoki
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Dear All, Extremely nice, clean, quiet Hotel. Location near mountain with nice view to valley and south. Nice restaurant, good restaurant and bar. Local restaurants near and on the top of mountain nice restaurants and views.

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Krakow, Poland
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 14, 2014

I was sceptical due to initial problems with my booking and the fact that parking place is charged extra, also the building seemed a bit run down (divided into 3* and 4* part). All in all, it turned to be a good stay. Big, well equipped room, with spacy bathroom. It could have been better cleaned though! Well working wifi... More 

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Anna M, Kierownik ds. PR at SPA & Wellness Hotel Diament Ustron, responded to this review

Dear Guest, Your opinion is of a great importance for us. Thank you very much for it. We are glad to hear that you have enjoyed your stay and hope to welcome you soon again. Our guests with children we can offer a paddling pool with heated water. Kind regards, SPA & Wellness Hotel Diament Ustroń More 

Czestochowa, Poland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 1, 2014

Bardzo miło wspominam pobyt w hotelu, profesjonalna obsługa nastawiona na klienta. Pokój odnowiony, łazienka mogłaby być w lepszym standardzie, ale nie można na nią narzekać. Wyśmienite śniadania, bardzo urozmaicone menu, przy braku czegoś obsługa bardzo szybko reaguje i dostosowuje się do prośby. Centrum wellness bardzo dobrze przygotowane. Basen i siłownia przestronne. Świetna lokalizacja i piękny widok z okien. Very fond... More 

Was this review helpful? Yes 1
Agata D, Kierownik ds. PR at SPA & Wellness Hotel Diament Ustron, responded to this review
Google Translation

Szanowny Gościu, dziękujemy za pozostawioną opinię. Codziennie dokładamy wszelkich starań, aby nasi goście byli zadowoleni z pobytu w naszych hotelach.... More 

Warsaw, Poland
Level Contributor
77 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed December 9, 2012

As said hotel main advantage is great view from the pool. It is nice area for children (with nice pool for children) however not very large area. If you want to use sauna you have long walk from swimming pool and Jacuzzi next to saunas - very sophisticated but not really working and little disappointing. It is bit awkward that... More 

Was this review helpful? Yes 3
Agata D, Marketing Specialist at SPA & Wellness Hotel Diament Ustron, responded to this review

Dear Maciej Z, thank you for your feedback. Our hotel is composed of two buildings, which are connected. One part is 4 star - there are rooms of higher standard, and second part is 3 star standard. Each opinion is very important for us, so thank you for yours. We hope to see you again. Best regards, Spa & Wellness... More 

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