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SPA & Wellness Hotel Diament Ustron

ul. Zdrojowa 3, Ustron 43 450, Poland
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SPA & Wellness Hotel Diament Ustron
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SPA & Wellness Hotel Diament Ustron
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24 reviews from our community

Traveler rating
    4
    10
    7
    3
    0
See reviews for
11
4
1
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Polish first
  • Any
English first
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    (24)
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    (6)
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    (4)
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    (7)
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    (7)
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Krakow, Poland
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 14, 2014

I was sceptical due to initial problems with my booking and the fact that parking place is charged extra, also the building seemed a bit run down (divided into 3* and 4* part). All in all, it turned to be a good stay. Big, well equipped room, with spacy bathroom. It could have been better cleaned though! Well working wifi... More 

Was this review helpful? Yes
Anna M, Kierownik ds. PR at SPA & Wellness Hotel Diament Ustron, responded to this review

Dear Guest, Your opinion is of a great importance for us. Thank you very much for it. We are glad to hear that you have enjoyed your stay and hope to welcome you soon again. Our guests with children we can offer a paddling pool with heated water. Kind regards, SPA & Wellness Hotel Diament Ustroń More 

Czestochowa, Poland
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 1, 2014

Bardzo miło wspominam pobyt w hotelu, profesjonalna obsługa nastawiona na klienta. Pokój odnowiony, łazienka mogłaby być w lepszym standardzie, ale nie można na nią narzekać. Wyśmienite śniadania, bardzo urozmaicone menu, przy braku czegoś obsługa bardzo szybko reaguje i dostosowuje się do prośby. Centrum wellness bardzo dobrze przygotowane. Basen i siłownia przestronne. Świetna lokalizacja i piękny widok z okien. Very fond... More 

Was this review helpful? Yes 1
Agata D, Kierownik ds. PR at SPA & Wellness Hotel Diament Ustron, responded to this review
Google Translation

Szanowny Gościu, dziękujemy za pozostawioną opinię. Codziennie dokładamy wszelkich starań, aby nasi goście byli zadowoleni z pobytu w naszych hotelach.... More 

Warsaw, Poland
Top Contributor
76 reviews 76 reviews
64 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed December 9, 2012

As said hotel main advantage is great view from the pool. It is nice area for children (with nice pool for children) however not very large area. If you want to use sauna you have long walk from swimming pool and Jacuzzi next to saunas - very sophisticated but not really working and little disappointing. It is bit awkward that... More 

Was this review helpful? Yes 2
Agata D, Marketing Specialist at SPA & Wellness Hotel Diament Ustron, responded to this review

Dear Maciej Z, thank you for your feedback. Our hotel is composed of two buildings, which are connected. One part is 4 star - there are rooms of higher standard, and second part is 3 star standard. Each opinion is very important for us, so thank you for yours. We hope to see you again. Best regards, Spa & Wellness... More 

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Additional Information about SPA & Wellness Hotel Diament Ustron

Address: ul. Zdrojowa 3, Ustron 43 450, Poland
Location: Poland > Southern Poland > Silesia Province > Ustron
Price Range (Based on Average Rates): $
Number of rooms: 44
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