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Hotel Belweder

#4 of 17 Hotels in Ustron
Certificate of Excellence
Zdrojowa 15 | 43-450, Ustron, Ustron 43-450, Poland
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1 room 1 guest
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Hotel Belweder
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72 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
  • Czech first
  • English first
  • German first
  • Polish first
  • Russian first
  • Any
English first
  • All months
    (72)
  • Mar-May only
    (18)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (13)
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Warsaw, Poland
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Food - awful, breakfast buffet - good, staff - not so good, room - very bad. This is 5* hotel but for me it should have 3*. I've got a single room - it was very small, not comfortable and with parking view. I've ordered chicken in the hotel restaurant - it was awful. Spa is ok, but not very... More 

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Bishops Stortford, United Kingdom
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed January 10, 2015

Some hotels with 5 stars have something special to offer but that one is just a nice good hotel Rooms are nice and clean Restaurant open till 10pm If you like polish Zurek Soup that is delicious here ;) Service very good. Views are nice Especially during early night time I didn't had a chance to visit spa as it... More 

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Hotel B, Dyrektor generalny at Hotel Belweder, responded to this review

Dear Sir, Thank you very much for your stay in Hotel Belweder in Ustroń and so nice review about us on Trip Advisor. For us, Hoteliers, so nice mark given to us by our guest, is the best reward for our work. Thank you very much for your kind words and hope you will come back again to our hotel.... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 21, 2014

We visited this hotel for a team event with my company, spent there 3 days. Let me go trough point by point: - The building: the location itself is perfect, especially to those who like nature and hills. The reception hall is beautiful art deco style, 5 floor ceiling height, quite everything is covered with precious stones. From outside it... More 

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Hotel B, Kierownik ds. PR at Hotel Belweder, responded to this review

Thank You for reviev with constructive and full opinion. It will be really helpful to improve our services. Especially we will take a look at bar service You mentioned about. We're looking forward for Your next visit to see our improvements. More 

Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 10, 2014

We visited the hotel in August for 8 nights and loved it. The hotel is located in the heart of the Beskidy Mountains, overlooking the city of Ustroń. It has a clean and nice indoor swimming pool and Jacuzzi which we enjoyed daily (especially when it was raining outside and we were inside in the warmth of the Jacuzzi). There... More 

Was this review helpful? Yes 1
Hotel B, Kierownik ds. PR at Hotel Belweder, responded to this review

Thank You for good words in reviev of our hotel. What more can we write here. Hope the stay was good enough, so You will come back and visit us again. We're looking forward for it. More 

Bad Buchau
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed January 3, 2014

The hotel is well located in the area, but gives never the feeling of a 5 star place. I arrived on a sunday evening and the entrance looks like a "back door" area. It was 9.30 pm and it was simply dark. Well finally the switch on the lights and after I was asking the call for a service guy... More 

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Hotel B, Kierownik ds. PR at Hotel Belweder, responded to this review

Thank You for revieving our hotel. Both good and bad words will be taken by us really seriously to upgrade the standard of services. Hope You'll come back to see that we get better with things You said were not good enough. We're convinced that You're gonna enjoy next stay. More 

Kraków
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed November 15, 2013

I just spent a weekend in this property (November 2013). It has a very good location for splendid views and long walks. The entrance looks a little like a back door for deliveries. The lobby is rather small, and the impression of it being cramped is augmented by the dark green marble walls which give it an appearance of "nouveau... More 

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Hotel B, Kierownik ds. PR at Hotel Belweder, responded to this review

Thank You for the reviev. We will take seriously every word, no matter if it's bad or good, to improve our standard. We'll see what we can do in the bathrooms to make it more comfy when using it. Hope You'll come back to see if we get any better. More 

Krakow, Poland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 8, 2013

Lovely view from windows, nice fitness center, games on corridor, cool inside view, helpful reception. Thats positive. On the other hand- unkind waitresses, dishonest bartenders, terrible chef who doesnt know what vegetarian diet means, dirty couch in room. Generaly I wont advice to go there- it's cost a lot, and quality is not appropiate.

Was this review helpful? Yes 1
Katowice, Poland
Level Contributor
52 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed September 11, 2011

I spent there weekend in August. Hotel is really nice, rooms clean and big. I reccomend 5th floor rooms with lovely view to the mountains and Ustroń. Breakfast various, swimming pool and Spa really nice. Nice small garden, close enough to the center of Ustroń by 20 minutes walk or just take a taxi (reasonable prices). The only disadvantage was... More 

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Vantaa, Finland
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 17, 2010

I stayed at Hotel Belweder on 13 - 15 Sep during my stay Poland. I participated in Energetab exhibition in Bielsko-Biala, which is quite close and accessible by car. Hotel was nice, clean, staff was helpful (though the fact that their English was on beginner level) and food was good. My room was double and it had a balcony, with... More 

Was this review helpful? Yes 2
Warsaw
Level Contributor
298 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 stars Reviewed June 20, 2010

Beautifull place located at the top of hotels' hill. Surrounded by green trees and bushes, close to Lesny Park Niespodzianek ( Live Animals Park ). Perfect for quiet resting or company conference. Nice SPA with good service, pool in a curve shape ( rather small ), fitness room, Fin and steam sauna. Artificial smaall lake with fish in surrounding garden.... More 

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