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The Bonerowski Palace

Travelers' Choice award winner
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Rynek Glowny 42 | Św. Jana 1, Krakow 31 013, Poland
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1 room 1 guest
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297 Reviews from our TripAdvisor Community

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Traveler rating
    210
    53
    17
    8
    9
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44
169
7
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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    (297)
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    (72)
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Dallas, Texas
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our stay at the Palace Bonerowski was wonderful. The car service that was arranged to/from the hotel was prompt and lovley. Both drivers were polite and informative. The room was spacious and the tub I had requested was luxurious. The breakfast in the morning was full of wonderful breads, cheese, meats, champagne, juices and eggs made to order. The hotel's... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

I stayed at the Bonerowski Palace with my family in August 2015. This 5-star hotel does not meet the expectations of its rating, yielding a very poor value for your money: no lobby or bar, inexistent concierge/front desk service, 90% of rooms have no view on the Rynek, ridiculously small so-called spa, no swimming pool. Better spend your money at... More 

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Mumbai (Bombay), India
Level Contributor
75 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The palace is truly royal and the location is in old town. The room we got was spectacular and beyond belief! The breakfast is nice. I found the girl at the front desk politely inefficient. I reached early and wanted to check in . The room was not ready so I asked if there was another room where I could... More 

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Philadelphia, Pennsylvania
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Palace is the right word for this hotel. The rooms are romantic and elegant. The staff is attentive and very professional. Located on the corner of the market square and in the center of old city, our 5 day stay was superb. We walked to castles, shopping, nightclubs and so much more. The shower was a bit odd, but altogether... More 

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Seattlle
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 29, 2015 via mobile

Visiting the main square in Kraków is on most visitors todo list. Staying in a hotel on the square is amazing, but one expects a small cramped room. My son and I booked two rooms one a standard the other an executive, even the standard rooms are large by European standards, the executive rooms are massive two room affairs decorated... More 

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Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 27, 2015

Location couldn't be better. Staff is unfailingly helpful, capable and cooperative. Facilities are superb in every aspect. Not inexpensive but great value for the money. Excellent restaurants with wonderful food and professional but friendly and accommodating service. Guest services were excellent - Laundry, WiFi, Wellness Center offering massages, steam room, sauna and exercise. All delivered to perfection. Rooms are beautiful,... More 

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2 reviews
5 of 5 stars Reviewed July 13, 2015

Really had an enjoyable stay of 2 nights. We were in a suite and it was spacious and very comfortable. View of the square was fantastic. The staff was extremely helpful in pointing out good places for dinner as well as helping find a car for a day trip. Would definitely stay here again next time we are on town.

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Delray Beach, Florida
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 13, 2015

This is a great, perfectly placed hotel in the center of everything in Krakow. Everything is walking distance. We booked some huge rooms. They actually were too big. We wanted some space but it would have been nice to be able to sleep 4 people in the room instead of two. Nonetheless it isn't a negative. We had the presidential... More 

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New York City, New York
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 13, 2015

We were thrilled to check into our large two bedroom suite in this old palance on the main square. The rooms were gorgeous and palatial with faiting couches, a living room and french doors that opened onto the main square. The location could not be anymore central as it's directly on the main square. Luckily the windows are all doubled... More 

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uk
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 6, 2015

The service was excellent they were very accommodating helpful and polite the breakfast is fab, the room was comfortable and when I arrived I asked if they could separate the beds to make it into a twin they did with out any problems.The location is excellent in the square which is perfect you can walk round or take the buggy... More 

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