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All 236 Krakow hotels

The Bonerowski Palace

5.0 of 5 Hotel   |   Rynek Glowny 42 / ul. Sw. Jana 1, Krakow 31 013, Poland
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Ranked #38 of 236 hotels in Krakow
A recent review
5 of 5 stars reviewed yesterday
Jualvarenga nova lima
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  • Reviews (212)
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212 people have reviewed this hotel

Traveler rating
    155
    30
    13
    9
    5
See reviews for
23
125
8
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
nova lima
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We've been here for two days and it was very good. The location is perfect and the room was huge! The breakfast was also good and despite the hotel being next to the main square there was no noise in our room.

Review collected in partnership with this hotel

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 4 nights while my husband was on business in Cracow. The service was excellent, people were friendly and very happy to help. It was one of the quietest apartments we have stayed in. We had a one bed Kings apartment and the apartment had everything that you needed. The bed was one of the best hotel/apartment... More

Was this review helpful? Yes 4
Maria Z, Dyrektor generalny at The Bonerowski Palace, responded to this review

Dear Guest, On the behalf of the entire The Bonerowski Palace team, we would like to thank you for your positive comment about your recent visit in our hotel. We are happy that you enjoyed your stay in our hotel. Everyday, we make every effort to make each guest feel unique. We really appreciate your comment and hope to see... More

Beckenham
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

fantastic hotel, great service, lovely breakfast and on top of that possibly the best location. we had dinner in the hotel's restaurant which was really good and the wine selection was pretty good too. All round 5*

Review collected in partnership with this hotel

Was this review helpful? Yes 5
Maria Z, Dyrektor generalny at The Bonerowski Palace, responded to this review

Dear Guest, Thank you very much for your appreciation on the hospitality you have received during your recent visit to The Bonerowski Palace, Krakow. Your kind words about the hotel's facilities and our hotel location are extremely rewarding. We are looking forward with pleasure to host you again. Sincerely Yours, General Manager More

London, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stunning hotel. The location is perfect, rooms lovely, I have found all of the staff very professional and helpful, Have stayed in a couple of different hotels in Krakow in the past and this is the one I would chose to go back to. Highly recommend.

Was this review helpful? Yes 8
Maria Z, Dyrektor generalny at The Bonerowski Palace, responded to this review

Dear Guest, We appreciate you taking the time to share with us your experience about staying in our hotel and we are glad you appreciate the quality of our services. Hope to see you again in the nearest future. Best regards, General Manager More

Liverpool, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed 1 week at the Bonerowski Palace and while everything was perfect for the first few days, cracks started to appear later on in the holiday. The Good: - The location is perfect. However, the main square is huge so there are many hotels with the same location. - Room decor, beautifully designed. The Bad: - More than half... More

Was this review helpful? Yes 1
Bonerowski, Kierownik recepcji at The Bonerowski Palace, responded to this review

Dear Guests, Thank you for the opinion about your stay at The Bonerowski Palace. I would like to explain that your reservation was made for the Executive Suite and room103 where you stayed has exact room interior as Executive Suite. Personally, with the advise of the General Manager as the refund for you, tree times I proposed the transfer to... More

Jhb
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel really set the tone for our holiday in Eastern Europe. The location superb, right in the centre of the magnificent town square close to all amenities and sights in the city. The hotel is incredibly quiet with big and clean rooms with all required facilities. Breakfast room and restaurant are special although quite pricey when compared to similar... More

Was this review helpful? Yes 3
Maria Z, Dyrektor generalny at The Bonerowski Palace, responded to this review

Dear Guest, Thank you very much for your feedback about your last stay in The Bonerowski Palace, Krakow. We are happy to hear that you enjoyed your stay with us. Hope to see you again in our area. Best regards, General Manager More

Concord, North Carolina
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Bonerowski Palace is a beautiful boutique hotel in the perfect location to the market square, shopping, the castle and many other historical sites. The hotel is quiet and the rooms are incredibly large. There are a few drawbacks - The bed was very hard but we may be more conscious of it because we are from the USA and... More

Was this review helpful? Yes 2
Maria Z, Dyrektor generalny at The Bonerowski Palace, responded to this review

Dear Guest, On the behalf of entire team of The Bonerowski Palace in Krakow I would like to thank you for taking time to describe your stay with us. All guest sugesstions are very significant for us as we put effort to maintain our standards. We are very sorry for all the inconveniences and we hope that during your next... More

Paris, France
1 review
1 of 5 stars Reviewed 3 weeks ago

I had choosen this palace to be in the ideal place and enjoy my brother's wedding. Instead of that I have been stolen because their doors can be opened with a screwdriver and spent a half day at the police station. I spent the rest of my travel worried about the security of my stuff. Today, I have never been... More

Was this review helpful? Yes
Bonerowski, Kierownik recepcji at The Bonerowski Palace, responded to this review

Dear Guest, I truly regret that the insurance did not refund any money for your stolen camera. I understand your disappointment regarding to the misfortune it occurred during your stay. However, the insurance company is the independent company and it was not our decision for you not to be reimbursed in this particular situation. It is without our power to... More

Philadelphia
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This boutique hotel is a gem. A touch of elegance around every corner, but a warm feeling at the same time. The location is an A+. The breakfast room a jewel. My room was HUGE, with a large sitting room, large bedroom and good size bathroom for a European hotel - more like a junior suite than a regular room.... More

Was this review helpful? Yes 4
Maria Z, Dyrektor generalny at The Bonerowski Palace, responded to this review

Dear Guest, On the behalf of our entire team we would like to thank you for you comment. It is a pleasure to know that our service meets all your expectations. We are happy to host you in Krakow during your next visit. With best regards, General Manager More

New York City, New York
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First, it is right on the square. If you don't stay right on the square you are missing much of what is beautiful about Krakow. The rooms were beautifully appointed and despite the small number of rooms, they provided the service of a five star hotel. The suite on the square was incredible and work splurging for. We were traveling... More

Was this review helpful? Yes 4
Maria Z, Dyrektor generalny at The Bonerowski Palace, responded to this review

Dear Guest, Thank you for taking your time to write a comment about your stay in our hotel. We are glad to hear that you spent a pleasant time with us. We appreciate your comment, because comfort and satisfaction of our guests it the highest priority in our doings. Best regards, General Manager More

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Additional Information about The Bonerowski Palace

Address: Rynek Glowny 42 / ul. Sw. Jana 1, Krakow 31 013, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Bonerowski Palace 5*
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Also Known As:
The Bonerowski Palace Hotel Krakow
Palac Bonerowski Krakow
Palac Bonerowski Hotel Krakow

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#18 Luxury Hotel in Krakow #25 Romantic Hotel in Krakow
Hotel Class
Official Description (provided by the hotel)
The Bonerowski Palace is situated in the heart of Krakow, on the corner of Św. Jana Street and the Old Market Square. It is seated in a meticulously restored and richly refurbished UNESCO edifice of the Middle Ages. The elegant interior of the palace contains both unique polychromes and beams, gothic column, antique stone safe, as well as modern forms and technologies, serving to the safety of the guests. The palace also prides itself on the Europe longest, 22-meter long chandelier. The palace windows face an incredible sight of St. Mary Basilica, Drapers Hall (Sukiennice), St.Wojciech’s Church and the statue of Adam Mickiewicz. ... more   less 
Number of rooms
14

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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