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All 236 Krakow hotels

The Bonerowski Palace

5.0 of 5 Hotel   |   Rynek Glowny 42 / ul. Sw. Jana 1, Krakow 31 013, Poland
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Ranked #38 of 236 hotels in Krakow
A recent review
5 of 5 stars reviewed 2 days ago
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211 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for 4 nights while my husband was on business in Cracow. The service was excellent, people were friendly and very happy to help. It was one of the quietest apartments we have stayed in. We had a one bed Kings apartment and the apartment had everything that you needed. The bed was one of the best hotel/apartment... More

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

fantastic hotel, great service, lovely breakfast and on top of that possibly the best location. we had dinner in the hotel's restaurant which was really good and the wine selection was pretty good too. All round 5*

Review collected in partnership with this hotel

Was this review helpful? Yes 4
London, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stunning hotel. The location is perfect, rooms lovely, I have found all of the staff very professional and helpful, Have stayed in a couple of different hotels in Krakow in the past and this is the one I would chose to go back to. Highly recommend.

Was this review helpful? Yes 7
Liverpool, United Kingdom
15 reviews 15 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed 1 week at the Bonerowski Palace and while everything was perfect for the first few days, cracks started to appear later on in the holiday. The Good: - The location is perfect. However, the main square is huge so there are many hotels with the same location. - Room decor, beautifully designed. The Bad: - More than half... More

Was this review helpful? Yes 1
Bonerowski, Kierownik recepcji at The Bonerowski Palace, responded to this review

Dear Guests, Thank you for the opinion about your stay at The Bonerowski Palace. I would like to explain that your reservation was made for the Executive Suite and room103 where you stayed has exact room interior as Executive Suite. Personally, with the advise of the General Manager as the refund for you, tree times I proposed the transfer to... More

4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel really set the tone for our holiday in Eastern Europe. The location superb, right in the centre of the magnificent town square close to all amenities and sights in the city. The hotel is incredibly quiet with big and clean rooms with all required facilities. Breakfast room and restaurant are special although quite pricey when compared to similar... More

Was this review helpful? Yes 3
Concord, North Carolina
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Bonerowski Palace is a beautiful boutique hotel in the perfect location to the market square, shopping, the castle and many other historical sites. The hotel is quiet and the rooms are incredibly large. There are a few drawbacks - The bed was very hard but we may be more conscious of it because we are from the USA and... More

Was this review helpful? Yes 2
Paris, France
1 review
1 of 5 stars Reviewed 3 weeks ago

I had choosen this palace to be in the ideal place and enjoy my brother's wedding. Instead of that I have been stolen because their doors can be opened with a screwdriver and spent a half day at the police station. I spent the rest of my travel worried about the security of my stuff. Today, I have never been... More

Was this review helpful? Yes
Bonerowski, Kierownik recepcji at The Bonerowski Palace, responded to this review

Dear Guest, I truly regret that the insurance did not refund any money for your stolen camera. I understand your disappointment regarding to the misfortune it occurred during your stay. However, the insurance company is the independent company and it was not our decision for you not to be reimbursed in this particular situation. It is without our power to... More

14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This boutique hotel is a gem. A touch of elegance around every corner, but a warm feeling at the same time. The location is an A+. The breakfast room a jewel. My room was HUGE, with a large sitting room, large bedroom and good size bathroom for a European hotel - more like a junior suite than a regular room.... More

Was this review helpful? Yes 4
New York City, New York
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First, it is right on the square. If you don't stay right on the square you are missing much of what is beautiful about Krakow. The rooms were beautifully appointed and despite the small number of rooms, they provided the service of a five star hotel. The suite on the square was incredible and work splurging for. We were traveling... More

Was this review helpful? Yes 4
Belfast, United Kingdom
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

If looks were everything in a five star hotel this would get five star. Impressive entrance lovely decor, massive chandelier creates the ambiance. The room continues the theme, with a proper suite. Lovely fitting and powerful air con. However it quickly falls apart. The chairs look lovely but are uncomfortable, as is the bed. This looks grand but is nothing... More

Was this review helpful? Yes 1
Bonerowski, Kierownik recepcji at The Bonerowski Palace, responded to this review

Dear Guests, Thank you for your time of revising your stay at The Bonerowski Palace. Your opinion is very important for us to study our guest satisfaction. We truly apologize that we did not meet your expectations. For your reference about breakfast, there is always fresh fruit, vegetables and homemade pastries, and the chef is preparing the eggs concerning the... More

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Additional Information about The Bonerowski Palace

Address: Rynek Glowny 42 / ul. Sw. Jana 1, Krakow 31 013, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Bonerowski Palace 5*
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Also Known As:
The Bonerowski Palace Hotel Krakow
Palac Bonerowski Krakow
Palac Bonerowski Hotel Krakow

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Room/suite (32)
Hotel & grounds (28)
Dining (9)
View from room (9)
Bathroom (3)
Other (23)

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Business center/function rooms (6)
Dining (6)
Hotel & grounds (4)
Room/suite (25)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#18 Luxury Hotel in Krakow #25 Romantic Hotel in Krakow
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Official Description (provided by the hotel)
The Bonerowski Palace is situated in the heart of Krakow, on the corner of Św. Jana Street and the Old Market Square. It is seated in a meticulously restored and richly refurbished UNESCO edifice of the Middle Ages. The elegant interior of the palace contains both unique polychromes and beams, gothic column, antique stone safe, as well as modern forms and technologies, serving to the safety of the guests. The palace also prides itself on the Europe longest, 22-meter long chandelier. The palace windows face an incredible sight of St. Mary Basilica, Drapers Hall (Sukiennice), St.Wojciech’s Church and the statue of Adam Mickiewicz. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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