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Andel's Hotel Cracow

4.0 of 5 ul. Pawia 3, Krakow 31154, Poland
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Andel's Hotel Cracow
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Andel's Hotel Cracow
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1,147 reviews from our community

Traveler rating
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    14
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Andel's Hotel Cracow
See the most recent reviews
USA/Polska
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 17, 2014

Returned again to Krakow in December and once again Andels was my home. I was greeted so kindly by Monika and had super mixed drinks at the bar by Jakub. My room was comfortable, spotless and QUIET. Location is perfect. Breakfast buffet is great in the bright restaurant where you can watch the comings and goings of Krakowians. I cannot... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Your special review brought us so much pleasure - thank you, it is highly appreciated. There is nothing nicer for a Hotel Team than to read that friendly associates and welcoming interiors created the best environment possible to make your stay a memorable one. Judging by your comments I feel we succeeded! Best regards, Tomasz Piorkowski Regional Manager... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 15, 2014

We stayed in this hotel as my husband was on a business trip. The hotels has a very modern appeal great location right next door to Krakow's largest shopping mall. The service was good and the rooms were very clean. The downside was there were no drawers in the rooms to put anything small closet area and rock hard beds.... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Thank you for staying with us and sharing your opinion. Guest comments such as yours are a very valuable and help us to provide better services in future. Your remark regarding the room size, beds, bathroom were discussed within the management team. Thank you, once again, for your valuable feedback and we are looking forward to welcoming you... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2014

This hotel is just in the center of town,and next door to the shopping mall.The hotel is ok.aThe rooms are big and nice.The bathroom is very big and very nice .The bufeet for the breakfast is ok, wiht lots of choise.The staff is very friendly.(they prepair a present for my dauther).The also have parking for your car, but i have... More 

Was this review helpful? Yes 1
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, We are very proud to see that all our services fulfilled and even exceeded your expectations. We will continue to do our best to maintain such a high level of services and we hope to welcome you again during the next trip to Krakow. With kind regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More 

Short Hills, New Jersey
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 7, 2014

Other than the slightly cramped living space, we loved this place. Great location next to the Galleria Mall Krakow and the train station, easy walk to the old city, very nice buffet breakfast, very friendly staff. Rooms are a bit tight for 2 but I wouldn't hesitate to recommend the Andel's to anyone I know and I hope to return... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts about your recent stay. I really appreciate your positive review about our hotel and I am happy to hear that you enjoyed your stay. Looking forward to see you next time! With the very best regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More 

Stavanger, Norway
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

Perfect and beautuifull hotel...right by the shopping mall and short walk to Old Town and Square. Very professional and helpfull staff. Rooms were nice, extremely clean and bathroom had both: great bathtub and shower. Free wifi in the rooms was actually very fast. Nice breakfast buffet with lots of choice. Next time I am going to stay there...can't ask for... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, What an excellent summary of your stay in Krakow & at andel's Hotel. Thank you very much for mention about so many good thing in our hotel, especially our professional, friendly staff. Best regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More 

Peterborough, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 3, 2014

Great hotel and location. Polite helpful staff. Hotel will arrange all the trips for you. Good buffet style breakfast full English style or continental. Location couldn't have been better. In walking distance of all attractions. Will definitely be returning.

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts about your recent stay. I really appreciate your positive review about our hotel and I am happy to hear that you enjoyed your stay. Looking forward to see you next time! With the very best regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More 

Ware, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 2, 2014

This hotel is ideally situated just a few minutes from the old town. We received the warmest of welcomes at reception and the service was excellent throughout. We had something of a crisis right at the start of our stay but Lukas on reception helped us to resolve our problem immediately. The breakfast was excellent with a wide variety of... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Your special review brought us so much pleasure - thank you, it is highly appreciated. There is nothing nicer for a Hotel Team than to read that friendly associates like Lukas created the best environment possible to make your stay a memorable one. Judging by your comments I feel we succeeded! Best regards, Tomasz Piorkowski Regional Manager Katowice... More 

Senior Contributor
35 reviews 35 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 2, 2014

Andell's is located at the beginning of the Old Town, right next to a large mall called Galleria, so the location is pretty good. Its only about a 20 minute taxi from the airport also. I paid a bit extra for an Executive room and got a voucher for a drink in the bar. The room was a bit on... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, I would like to thank you for your time to comment on Trip Advisor regarding your recent stay. It is always good to hear that our staff were helpful. I look forward to welcoming you back in the early future when next your travels bring you to Krakow. With best regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More 

Limassol, Cyprus
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 1, 2014

hotel selected by family member after TA search. The hotel is very well located within easy walking distance of the grand square in Kraków. If you are a shopper 1 minute from the krakowia shopping galley, the hotel provides an excellent choice of European or local breakfast, with a very good quality coffee in the breakfast area. Staff are helpful... More 

Was this review helpful? Yes 1
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, It has been a pleasure having you as a guest of our hotel. I am glad to hear that you enjoyed your time in Krakow and had a pleasant stay. I am look forward to welcoming you back to the hotel again in the near future With the very best regards from Krakow, Tomasz Piorkowski Regional Manager Katowice... More 

Warsaw, Poland
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 30, 2014

The temperature in the room was really low. Central heating didn't work in two rooms we were staying. It was cold outisde and inside. We complained and we were offered a discount of 30 pln in comparison to 600 pln we spent for one night. The curtains in the rooms are too short so despite their thickness one is awake... More 

Was this review helpful? Yes 1
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Thank you for staying with us and thank you for sharing your opinion. Guest comments such as yours are a very valuable and help us to provide better services in future. Your remark regarding the temperature in the room was discussed within the management team. As this is the first guest comment regarding mentioned issue, we will take... More 

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Additional Information about Andel's Hotel Cracow

Address: ul. Pawia 3, Krakow 31154, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Andel's Hotel Cracow 4*
Number of rooms: 159
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Also Known As:
Andels Hotel Krakow
Andels Krakow
Hotel Style:
#7 Business Hotel in Krakow
#8 Family Hotel in Krakow
#9 Luxury Hotel in Krakow
#16 Romantic Hotel in Krakow

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