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Andel's Hotel Cracow

4.0 of 5 ul. Pawia 3, Krakow 31154, Poland
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Andel's Hotel Cracow
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Andel's Hotel Cracow
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1,147 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Holzkirchen, Germany
Top Contributor
57 reviews 57 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed again her for a week and room and location is perfect. This time we had booked a conference service and service and quality was really nice. With regard to conference snacks and food one needs to keep in mind that food on Poland is a bit more heavy than in other places ;-) The only thing which seems... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed at Andel's hotel in November for 3 nights and it couldn't of been any better. Staff where very helpful and friendly, made some great restaurant suggestions to us when we enquired. Just 5/10 minute (pleasant) walk from the square. Rooms are nicely decorated and bathrooms lovely. Near the train and bus station and a huge shopping centre. Will definitely... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, It has been a pleasure having you as a guest of our hotel. I am glad to hear that you enjoyed your time in Krakow and had a pleasant stay. I am look forward to welcoming you back to the hotel again in the near future With the very best regards from Krakow, Tomasz Piorkowski Regional Manager Katowice... More 

Clonmel, Ireland
Top Contributor
60 reviews 60 reviews
10 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

After reading all the great reviews I couldn't wait till I get to this hotel. I do like design I think rooms looks great but after staying there for a few days I did notice many things I didn't like about hotel. Fistly positives it is great location, centre of the city, close to public transport and huge shopping centre... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is our first time in Krakow, and I felt lucky that we chose this hotel. We too night train from Prague to Krakow, this hotel is just next to the train station which was very convenient. The staff are very friendly and attentive, they tried best to provide room for our early check-in. We booked double room type with... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, We appreciate your feedback. Thank you for highlighting the variety of possibilities awaiting our guests while staying at the andel's Hotel Cracow. Looking forward to see you next time! Kind Regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More 

Norway
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel, great breakfast (to small glasses in the breakfast), and good location 100 meters from a big shoppingmall. 15 Min walk to the old town. Rooms was new and nice. Can recomand this hotel if you have a visit to Krakow.

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Thank you for recommendation of our hotel. Your remark regarding small glasses was taken under consideration. Looking forward to see you next time! With the very best regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More 

Bergen, Norge
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Andel´s hotel just beside Galleria Krakowsky is a very nice place to stay. Short walking distance to several good restaurants. A visit to the old saltmine is mandatory. A guide is a big advantage. The old city and it´s square is a must. Nice cristmasmarked several places. Try the sausages! And remember. Prices in Polen is the best!

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Thank you for sharing your experience with us and other viewers. I look forward to welcoming you back in the early future when next your travels bring you to Krakow, With best regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More 

London, United Kingdom
Top Contributor
73 reviews 73 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we loved it! the hotel is nice and neat and clean and the rooms are very spacious with massive bathrooms! so comfortable! the staff are so friendly and helpful and we really felt looked after. they were also very keen to help with my dietary requirements which was nice. the hotel is 5 to 10 min walk to the main... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Your special review brought us so much pleasure - thank you, it is highly appreciated. There is nothing nicer for a Hotel Team than to read that you loved our hotel! Judging by your comments I feel we succeeded! You will always be more than welcome at the ANDELS Best regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More 

San Francisco, California
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very nice experience. However was baffled as why such a finely reviewed establishment would not offer guests umbrellas to use. The first hotel of this stature I have ever been to that flatly said they have zero umbrellas for guest use. If it was a desert area I'd understand... but it is Krakow which gas rainy winters.

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Thank you for staying with us and for sharing your opinion. Guest comments such as yours are a very valuable and help us to provide better services in future. Your remark regarding the missing umbrellas was discussed and I would like to inform you that we took necessary steps to improve this service and we do have availaible... More 

Estell Manor, New Jersey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

Where to begin? My wife and I spent a week at Andel's in early December, 2014. Location is perfect! Very short walk to the Old Town Square, Krakow Glowny (train station), the bus station, and the Galeria Krakowska (shopping mall) which is right next door. Our room was small (though the bathroom was ample) but had everything you could want... More 

Was this review helpful? Yes 1
Oxfordshire, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 19, 2014

I had a lunch in hotel's restaurant and from very beginning everything was wrong. We were 7 people and they gave us one menu after 5 minutes the second one and that was all! The food wasn't special, you can get better for this price in Cracow. We did get some stuff we didn't order and one of us never... More 

Was this review helpful? Yes 1
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Mr Sandro Sylvester, First and foremost I would like to thank you for staying with us and for bringing to our attention the experiences you had during your stay . Guest comments such as yours are an invaluable feedback to help us provide better services in the future. With regards to your opinion I am extremely sorry to learn... More 

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Additional Information about Andel's Hotel Cracow

Address: ul. Pawia 3, Krakow 31154, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Andel's Hotel Cracow 4*
Number of rooms: 159
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Also Known As:
Andels Hotel Krakow
Andels Krakow
Hotel Style:
#7 Business Hotel in Krakow
#9 Family Hotel in Krakow
#11 Luxury Hotel in Krakow
#16 Romantic Hotel in Krakow

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