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Andel's Hotel Cracow

Travelers' Choice award winner
ul. Pawia 3, Krakow 31154, Poland
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Best prices for: 1 room 1 guest
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Andel's Hotel Cracow
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Andel's Hotel Cracow
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1,168 reviews from our community

Traveler rating
    780
    315
    47
    12
    14
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125
500
86
160
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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Leicestershire, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We went to Kracow for a family get away last weekend for 3 nights, our daughters had been a couple of times before with their partners and stayed at another hotel, we decided to book Andels because of the location, its was a great choice the hotel was perfect, not only being right in the centre, it was very clean,... More 

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Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a gorgeous hotel and only 5 mins walk from the centre or Cloth Hall. Staff were nice, hotel was spotless and would love to bring the bathroom home with me! Low noise levels do need to be respected though in Krakow so keep that in mind if in a big group

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

This hotel is well located and is very clean but that is where the good things stop. It has been furnished with ikea furniture that is already starting to look tatty. The bar is not very inviting so had to take drinks to room. The breakfast was not very good and service was so so. I would advise finding somewhere... More 

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Portsmouth
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights back in feb. overall i would give it a 8/10, service was a 10/10, condition is a 8/10 ,location 7/10 unless you like shopping then a 10.The hotel is a 10 min walk from the main old sq. and i felt completely safe walking home late at night ,the hotel will sort taxi /trips all... More 

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Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Your special review brought us so much pleasure - thank you, it is highly appreciated. There is nothing nicer for a Hotel Team than to read that friendly associates and welcoming interiors created the best environment possible to make your stay a memorable one. Judging by your comments I feel we succeeded! Best Regards, Tomasz Piorkowski Regional Manager... More 

Austin, Texas
Top Contributor
159 reviews 159 reviews
69 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Updating my review again, this is still a good choice in Krakow. The breakfast (included) is excellent, and the service is friendly. I did notice a few negatives this time ... Staying on the first floor was "interesting". In the first place, it took a while to actually find the rooms. Both the elevator and the staircase let out in... More 

Was this review helpful? Yes 1
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, First and foremost I would like to thank you for staying with us once more time and for sharing your opinion with others.Guest comments such as yours are a very valuable and help us to provide better services in future. I am very sorry that you have met some incovienience during your stay. I am looking forward to... More 

Tokyo Prefecture, Japan
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located very close to the train/bus stations, clean & contemporary room, spacey bathroom, delicious breakfast, and helpful staff... great in every aspects. I will choose this hotel with no doubt if I would ever visit Krakow again.

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, You really made my day with this fantastic review, thank you! Entire ANDELS Hotel Team- strives to do the very best to make our guests feel at home – so we keep our fingers crossed you will return for some more of this experience to our welcoming interiors! Best regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More 

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a 3 day stay at Andels Hotel, Krakow. Check in was perfect, no hassle and the staff were friendly and helpful in giving us directions and info on trips. I had requested early check in, a bath and a quiet room and they delivered. The hotel itself is modern, clean and very well presented. The... More 

Was this review helpful? Yes 1
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Debbie, Thank you so much for your praising review and kind words regarding your stay with us at the andel's Hotel Cracow. It really reads like music to our ears – especially " The staff were unbelievable" . Thank you, it really makes for a fantastic reward for entire ANDELS Team and myself. Please do not let us wait... More 

London, United Kingdom
Top Contributor
70 reviews 70 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 4 days at Andels, and had a fabulous time. Room was bright, modern and well equipped. Bathroom was clean and stylish with a large walk in shower and complimentary toiletries. The bed was comfortable with good pillows. There was a mini bar, tea/coffee facilities, decent hairdrier and a safe in the room; also a flat screen TV with... More 

Was this review helpful? Yes 1
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, First and foremost we would like to take this opportunity to thank you for sharing your opinion about our hotel. Guest comments such as yours are a vital factor in monitoring our performance and enabling us to provide better services, where applicable, on future visits. We are very happy to learn that you were satisfied with your accommodation... More 

Chester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have just returned from Krakow and stayed at Andels for four days. We got a great deal to stay there and when we arrived the staff were very attentive and helpful. The room we stayed in was exactly what you would expect from a business hotel clean,functional and well presented.When we return to visit again Andels will be the... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Your special review brought us so much pleasure - thank you, it is highly appreciated. There is nothing nicer for a Hotel Team than to read that friendly associates and welcoming interiors created the best environment possible to make your stay a memorable one. I hope that the warm memories will bring you back to Krakow and our... More 

Germantown, Tennessee
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Nothing fancy but checks off the basic list. Never have turned tv on so no idea what service is available. Rooms can get very warm as a/c is almost non existent in warmer months. And some locations can be noisy when window is left open. Have to ask for wash clothes every time which they provide. 5 min to office,... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, It has been a pleasure having you as a guest of our hotel. I am glad to hear that you enjoyed your time in Krakow and had a pleasant stay. All your remarks were taken uder consideration. I am looking forward to welcoming you back to the hotel again in the near future With the very best regards... More 

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