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Andel's Hotel Cracow

4.0 of 5 ul. Pawia 3, Krakow 31154, Poland
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Andel's Hotel Cracow
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Andel's Hotel Cracow
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1,111 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chicago
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great location--just a few minutes walk from the train station and from the historic old town. The room was comfortable and spacious and clean. Lots of options with the breakfast. The staff was unbelievably helpful. We arrived into Krakow via the night train at 6:30 am. We knew our room wouldn't be ready, but went to the hotel to at... More

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, It has been a pleasure having you as a guest of our hotel. I am glad to hear that you enjoyed your time in Krakow and had a pleasant stay. I am look forward to welcoming you back to the hotel again in the near future With the very best regards from Krakow, Tomasz Piorkowski Regional Manager Katowice... More

Oxfordshire, United Kingdom
Top Contributor
74 reviews 74 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a great hotel and is perfectly located for exploring the historic centre of Krakow. Reception and check in was well organised. Our room on the first floor faced the road at the front, we thought it might be noisy, but as the trams stop at night it was not too bad. The room was very comfortable, with an... More

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, I am delighted with your positive review highlighting our professional yet attentive and friendly Team. We always do our utmost to ensure all our guests are welcomed and well taken care of! Thank you for the fantastic comments and ratings - we keep our fingers crossed to welcome you back again at the ANDELS. Tomasz Piorkowski Regional Manager... More

Contributor
17 reviews 17 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

after staying here earlier in the year and having a bad experience in restaurant this hotel this stay was brilliant in every way. Upon arrival I was immediately upgraded to a de lux room. The decor and standard of service was second to none. The breakfast in restaurant was ideal to start the day and staff very friendly. The location... More

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Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here as a couple for 3 nights. It's in a perfect location being a less than 10 minute walk away from the main square. It's situated right next to a modern shopping mall which is handy if you need shower gel etc whole you are over there. There is a subway to go under to get in to... More

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Your special review brought us so much pleasure - thank you, it is highly appreciated. There is nothing nicer for a Hotel Team than to read that professional associates and welcoming interiors created the best environment possible to make your stay a memorable one. Judging by your comments I feel we succeeded! Best regards, Tomasz Piorkowski Regional Manager... More

Senior Reviewer
10 reviews 10 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Andels was our home for three nights on a recent city break to Kraków. Really lovely hotel nice modern rooms with great showers in the bathrooms good breakfast in the morning and oscars in house bar is always good for a nightcap before retiring to bed. The hotel is perfect for access to the city as a short walk through... More

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, We appreciate your feedback. Thank you for highlighting the variety of possibilities awaiting our guests while staying at the ANDELS. I hope that the warm memories will bring you back to Krakow and our hotel! Best regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More

1 review
5 of 5 stars Reviewed 2 weeks ago

Very good staff, knowledgeable and helpful. Nice room, comfy bed and delightful breakfast. Hotel situated near to train station and the plaza for shopping. Krakow is a beautiful city, a must see! A short inexpensive taxi ride takes you to the old part of Krakow for great shopping, particularly if you are looking for amber.

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Thank you for placing your comment on TripAdvisor website. There is nothing nicer for a Hotel Team than to read that friendly associates and welcoming interiors created the best environment possible to make your stay a memorable one. I forwarded your opinion to all involved departments in andel's Hotel Cracow in order to thank the staff for providing... More

Northern Ireland
Contributor
16 reviews 16 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a long weekend with my girlfriend for her birthday after seeing reviews on Expedia I was initially cautious but thought it looked like good value. I emailed the hotel to have flowers in our room for my partner & on entering the room a lovely bouquet was there. I was very, very impressed with the hotel... More

Was this review helpful? Yes 1
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, You really made my day with this fantastic review, thank you! To read that andel's is "first class hotel, with first class staff " this is a very big pleasure for me. Entire ANDELS Hotel Team- strives to do the very best to make our guests feel at home – so we keep our fingers crossed you will... More

Macduff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights and had a lovely time. The room was modern and very comfortable. The staff were friendly and spoke English. The main square was a short walk away and was great for restaurants and bars. We booked two trips at reception and was very pleased with the service.

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Thank you for placing your comment on TripAdvisor website. I forwarded your opinion to all involved departments in andel's Hotel Cracow in order to thank the staff for providing such a great standard of our services. I wish you will join us during your next trip to Krakow Have a great day, Tomasz Piorkowski Regional Manager Katowice &... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We spent 5 nights at Andels from 25/10/14. The hotel is in a fantastic location only 5 minutes walk away from the centre . It is also next to the train station and big shopping centre. We had a double executive room on the 5th floor which was spacious with every amenity we needed. Breakfast was good with a wide... More

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, It has been a pleasure having you as a guest of our hotel. I am glad to hear that you enjoyed your time in Krakow and had a pleasant stay. I am look forward to welcoming you back to the hotel again in the near future With the very best regards from Krakow, Tomasz Piorkowski Regional Manager Katowice... More

Blenheim, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited Krakow in October and stayed at the Andel's. It was next to Krakow's shopping mall, a five minute walk to the main square, and next to the main train station. The location was perfect. The service at the hotel was friendly and English was spoken by many. The breakfast was fantastic, it had a good assortment of food... More

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, We appreciate your feedback. Thank you for highlighting the variety of possibilities awaiting our guests while staying at the ANDELS. I hope that the warm memories will bring you back to Krakow and our hotel! Best regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More

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Additional Information about Andel's Hotel Cracow

Address: ul. Pawia 3, Krakow 31154, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range (Based on Average Rates): $
Hotel Class:4 star — Andel's Hotel Cracow 4*
Number of rooms: 159
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Also Known As:
Andels Hotel Krakow
Andels Krakow

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