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Andel's Hotel Cracow

Travelers' Choice award winner
ul. Pawia 3, Krakow 31154, Poland
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1,301 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
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English first
  • All months
    (1301)
  • Mar-May only
    (327)
  • Jun-Aug only
    (419)
  • Sep-Nov only
    (320)
  • Dec-Feb only
    (235)
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1 review
4 of 5 stars Reviewed 4 days ago NEW

I went for a four day trip and from arriving to leaving for home the staff were very friendly. The room was very spacious and the view was good. It is well positioned, it is beside a huge shopping centre and not too far away from the square. We only got breakfast in the hotel and that leads in to... More 

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Edinburgh, United Kingdom
Level Contributor
156 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a modern hotel situated a short 5 minute or so walk from the town centre/square. It is also very close to the railway station, is located on a lovely open plaza and also adjacent to a large shopping mall. You could not get a better location in Krakow. We had a room on the 4th floor overlooking the... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Wilton2, We appreciate your feedback. Thank you for highlighting the variety of possibilities awaiting our guests while staying at the andel's Hotel Cracow. I hope that the warm memories will bring you back to Krakow and our hotel! Best regards, Tomasz Piórkowski Regional Director Kraków & Katowice More 

New York City, New York
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a nice 4 star hotel in down town Krakow close to the city center.This city is a tourism heaven,lots of shoping and restaurant. Make sure you visit the market square.The rooms are comfortable,the breakfast is very good,and the shower in the room is fantastic.

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear KISH60763, Thank you for sharing your experience with us and other viewers.I look forward to welcoming you back in the early future when next your travels bring you to Krakow. With best regards, Tomasz Piórkowski Regional Director Kraków & Katowice More 

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

One of the best hotel experiences I've ever had. And I've had a lot of them! Clean rooms, friendly staff, possibility for late check out and good prices for the stay. Good location if you are visiting central Krakow! Good breakfast also! We will return for sure!

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Dwb79, Your special review brought us so much pleasure - thank you, it is highly appreciated. There is nothing nicer for a Hotel Team than to read that friendly associates and welcoming interiors created the best environment possible to make your stay a memorable one. Judging by your comments I feel we succeeded! You will always be more than... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was a great hotel. Nice, large rooms. Extremely clean!!! Great bathrooms. The location was also great for Cracow. Close to everything and we walked to most squares and for dinners, etc. I would recommend staying here again. I looked for this specific hotel in our other locations as we were traveling through multiple European cities. Great Hotel !

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear P0702-Orlando, Thank you for the fantastic comments and ratings - we keep our fingers crossed to welcome you back again at the andel's Hotel Cracow. Kind Regards, Tomasz Piórkowski Regional Director Kraków & Katowice More 

Troy, Missouri
Level Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located near the train and bus station and a large shopping center with lots of restaurants. The hotel has a Nice restaurant and bar with plenty of outside seating. The breakfast they provide is very good and I don't say that a lot. The rooms are a nice size and are clean and updated. Good free WiFi... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear veturpin, We are very proud to see that all our services fulfilled and even exceeded your expectations. We will continue to do our best to maintain such a high level of services and we hope to welcome you again during the next trip to Kraków. With kind regards, Tomasz Piórkowski Regional Director Kraków & Katowice More 

Toronto, Canada
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent location. Great breakfast. The room was very comfortable. And the wifi in the room was strong. Hotel is also close to the park, Floritine Gate and town square. If you are interested in day trips Cracow city tours is a short walk away. I went auschwitz with this company they were excellent

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Elisabeth, I would like to thank you for your time to comment on Trip Advisor regarding your recent stay. Looking forward to see you soon back in Krakow, Kind Regards, Tomasz Piórkowski Regional Director Kraków & Katowice More 

Simiane-Collongue, France
Level Contributor
11 reviews
5 of 5 stars Reviewed 2 weeks ago

What is there to say!! 5 mins on foot to the center. Staff polite, efficient. Hotel clean and air conditioned. We ate twice in the bar, the food was good and served quickly. The prices very reasonable. When we return we will stay at this hotel. The breakfast in this hotel is very good as well.

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Mr Paul, Thank you very much for sharing your thoughts with us. Your positive comments, especially about our food and polite staff, we take as a motivation to continuously provide only the best service for our guests. We look forward to welcoming you back should your travels bring you back to Kraków. Faithfully, Tomasz Piórkowski Regional Director Kraków &... More 

London, United Kingdom
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived for a long weekend, very tired. Immediately felt better when seeing the location of the Hotel, and the great room, with all the facilities one could have wanted Cleaned and tidied well every day, fruit left in the room, informative reception staff, lovely bar (try a few cocktails), nice artwork, relaxing ambience, and just 5 minutes via a walkway... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear stevemokuci, First of all we would like to thank you for visiting our hotel and for sharing your opinion with us & TripAdvisor community. At the andels Hotel Cracow our priority is to provide memorable experience to every single guest, I feel we succeeded. We hope to embrace the opportunity to welcome you back many times more. Have a... More 

Island of Malta, Malta
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is great,very clean and tidy. Our room had a fantastic view of the huge piazza and the location of the hotel is perfect. It is just five minutes walk from the old town and one minute walk to Cracow's largest shopping mall which is also adjacent to the bus terminus and train station. We also had dinners at... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Mr Mark M, We are very proud to see that all our services fulfilled and even exceeded your expectations. We will continue to do our best to maintain such a high level of services and we hope to welcome you again during the next trip to Kraków. With kind regards, Tomasz Piórkowski Regional Director Kraków & Katowice More 

Hotel Review Summarization

What travelers say

  • Train station(27)
  • Old town(17)
  • Very good(13)
  • Main square(12)
  • Shopping mall(7)
  • Great location(7)
  • Short walk(5)
  • Standard room(3)
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