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Andel's Hotel Cracow

4.0 of 5 ul. Pawia 3, Krakow 31154, Poland
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Andel's Hotel Cracow
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Andel's Hotel Cracow
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1,132 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Estell Manor, New Jersey
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Where to begin? My wife and I spent a week at Andel's in early December, 2014. Location is perfect! Very short walk to the Old Town Square, Krakow Glowny (train station), the bus station, and the Galeria Krakowska (shopping mall) which is right next door. Our room was small (though the bathroom was ample) but had everything you could want... More 

Was this review helpful? Yes
Oxfordshire, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

I had a lunch in hotel's restaurant and from very beginning everything was wrong. We were 7 people and they gave us one menu after 5 minutes the second one and that was all! The food wasn't special, you can get better for this price in Cracow. We did get some stuff we didn't order and one of us never... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Mr Sandro Sylvester, First and foremost I would like to thank you for staying with us and for bringing to our attention the experiences you had during your stay . Guest comments such as yours are an invaluable feedback to help us provide better services in the future. With regards to your opinion I am extremely sorry to learn... More 

USA/Polska
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Returned again to Krakow in December and once again Andels was my home. I was greeted so kindly by Monika and had super mixed drinks at the bar by Jakub. My room was comfortable, spotless and QUIET. Location is perfect. Breakfast buffet is great in the bright restaurant where you can watch the comings and goings of Krakowians. I cannot... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Your special review brought us so much pleasure - thank you, it is highly appreciated. There is nothing nicer for a Hotel Team than to read that friendly associates and welcoming interiors created the best environment possible to make your stay a memorable one. Judging by your comments I feel we succeeded! Best regards, Tomasz Piorkowski Regional Manager... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel as my husband was on a business trip. The hotels has a very modern appeal great location right next door to Krakow's largest shopping mall. The service was good and the rooms were very clean. The downside was there were no drawers in the rooms to put anything small closet area and rock hard beds.... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Thank you for staying with us and sharing your opinion. Guest comments such as yours are a very valuable and help us to provide better services in future. Your remark regarding the room size, beds, bathroom were discussed within the management team. Thank you, once again, for your valuable feedback and we are looking forward to welcoming you... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is just in the center of town,and next door to the shopping mall.The hotel is ok.aThe rooms are big and nice.The bathroom is very big and very nice .The bufeet for the breakfast is ok, wiht lots of choise.The staff is very friendly.(they prepair a present for my dauther).The also have parking for your car, but i have... More 

Was this review helpful? Yes 1
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, We are very proud to see that all our services fulfilled and even exceeded your expectations. We will continue to do our best to maintain such a high level of services and we hope to welcome you again during the next trip to Krakow. With kind regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More 

Short Hills, New Jersey
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Other than the slightly cramped living space, we loved this place. Great location next to the Galleria Mall Krakow and the train station, easy walk to the old city, very nice buffet breakfast, very friendly staff. Rooms are a bit tight for 2 but I wouldn't hesitate to recommend the Andel's to anyone I know and I hope to return... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts about your recent stay. I really appreciate your positive review about our hotel and I am happy to hear that you enjoyed your stay. Looking forward to see you next time! With the very best regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More 

Stavanger, Norway
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Perfect and beautuifull hotel...right by the shopping mall and short walk to Old Town and Square. Very professional and helpfull staff. Rooms were nice, extremely clean and bathroom had both: great bathtub and shower. Free wifi in the rooms was actually very fast. Nice breakfast buffet with lots of choice. Next time I am going to stay there...can't ask for... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, What an excellent summary of your stay in Krakow & at andel's Hotel. Thank you very much for mention about so many good thing in our hotel, especially our professional, friendly staff. Best regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More 

Peterborough, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Great hotel and location. Polite helpful staff. Hotel will arrange all the trips for you. Good buffet style breakfast full English style or continental. Location couldn't have been better. In walking distance of all attractions. Will definitely be returning.

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts about your recent stay. I really appreciate your positive review about our hotel and I am happy to hear that you enjoyed your stay. Looking forward to see you next time! With the very best regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More 

Ware, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is ideally situated just a few minutes from the old town. We received the warmest of welcomes at reception and the service was excellent throughout. We had something of a crisis right at the start of our stay but Lukas on reception helped us to resolve our problem immediately. The breakfast was excellent with a wide variety of... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Your special review brought us so much pleasure - thank you, it is highly appreciated. There is nothing nicer for a Hotel Team than to read that friendly associates like Lukas created the best environment possible to make your stay a memorable one. Judging by your comments I feel we succeeded! Best regards, Tomasz Piorkowski Regional Manager Katowice... More 

Senior Contributor
35 reviews 35 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Andell's is located at the beginning of the Old Town, right next to a large mall called Galleria, so the location is pretty good. Its only about a 20 minute taxi from the airport also. I paid a bit extra for an Executive room and got a voucher for a drink in the bar. The room was a bit on... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, I would like to thank you for your time to comment on Trip Advisor regarding your recent stay. It is always good to hear that our staff were helpful. I look forward to welcoming you back in the early future when next your travels bring you to Krakow. With best regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More 

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Additional Information about Andel's Hotel Cracow

Address: ul. Pawia 3, Krakow 31154, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Andel's Hotel Cracow 4*
Number of rooms: 159
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Also Known As:
Andels Hotel Krakow
Andels Krakow
Hotel Style:
#7 Business Hotel in Krakow
#7 Family Hotel in Krakow
#8 Luxury Hotel in Krakow
#16 Romantic Hotel in Krakow

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