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Andel's Hotel Cracow

Travelers' Choice award winner
ul. Pawia 3, Krakow 31154, Poland
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Best prices for: 1 room 1 guest
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Andel's Hotel Cracow
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Andel's Hotel Cracow
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1,194 reviews from our community

Traveler rating
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    14
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127
512
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165
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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Holidaymaker9876
Top Contributor
84 reviews 84 reviews
17 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After a little research, we ended up choosing this hotel on the balance of location, quality and cost. Turned out to be all we could have hoped for. The location is fine. You are just a few minutes walk from the Square. There is also a large shopping centre right next door, or little shops for sandwiches and savoury items... More 

Was this review helpful? Yes
Ireland
Contributor
16 reviews 16 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Pros: 1. Modern Hotel, good layout, rooms excellent quality. Shower room beautiful, glass partitions and very well done. Shower was very powerful and amazing.. good job!! 2.Beds comfortable, mini-bar, lockbox, wifi was great, even a cheeky hangover-cure drink available to purchase for £5. 3. Staff Polite and useful, ordered a taxi and asked to keep bags after check-out, no problems.... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear simonmoto, We appreciate your feedback. Thank you for highlighting the variety of possibilities awaiting our guests while staying at the andel's Hotel Cracow. There is nothing nicer for a Hotel Team than to read that staff is polite and useful. Regarding some mentioned issues I can assure you we will all necessary steps to improve this service because the... More 

Belfast
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

The décor is very contemporary and very much to our taste. The rooms are well equipped with all the usual things you'd expect in a 4* hotel in Europe. Surprisingly, you needn't worry about using the mini-bar as the prices aren't exorbitant at all. Nice touches like complimentary bottles of water. Beds are really comfortable. Bathroom is lovely and has... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Have just come back from a four night break at this hotel. It's a fantasic location for shopping and culture. The bedrooms are small but perfectly formed. Staff are very friendly and helpful. I was in a party of 8 and my friend organised transport for us all on several occasions via the hotel. I whole heartedly recommend the Cosmopolitan... More 

Was this review helpful? Yes 1
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, It has been a pleasure having you as a guest of our hotel. I am glad to hear that you enjoyed your time in Krakow and had a pleasant stay.It is always good to hear that our staff were helpful and friendly. I am looking forward to welcoming you back to the hotel again in the near future.... More 

Oslo
Top Contributor
61 reviews 61 reviews
29 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

This modern hotel is perfectly located next to a large shopping centre, the railway station and within a short walk from the old town. A highly professional staff and excellent service is the dining room and bar. Breakfast and lunch was all of good, international standard, some polish specialties but also international style with some british/american ingredients. With did not... More 

Was this review helpful? Yes 1
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Thank you for sharing your experience with us and other viewers. "A highly professional staff and excellent service" - those are wonderful words we can read. Thank you! I look forward to welcoming you back in the early future when next your travels bring you to Krakow. With best regards, Tomasz Piorkowski Regional Manager Katowice & Krakow More 

Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here from the 13/04/15 till the 15/04/14. Although it was a short stay it was an excellent stay. Hotel was perfect and the rooms were very good. The staff were always smiling and coudlnt do enough to help you. We had a late flight so we booked the airport transfers with the hotel, it worked out around £15 to... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear cdewhurst93, I am delighted with your positive review highlighting our professional yet attentive and friendly Team. We always do our utmost to ensure all our guests are welcomed and well taken care of! Thank you for the fantastic comments and ratings - we keep our fingers crossed to welcome you back again at the andel's Hotel Cracow. Kind Regards,... More 

1 review
5 of 5 stars Reviewed 1 week ago

My boyfriend and I have just come back from a fabulous 5 night stay at Andels hotel in Krakow. All I can say is the service offered in the hotel was wonderful. Nothing seemed too much trouble. We enjoyed the tasty breakfast the small gym a lovely modern clean room and I even had a massage! The hotel location was... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear JoHancox, Thank you for taking the time to share you experience with us. Whilst I was pleased to hear you enjoyed the tasty breakfast, attitude of our staff and lovely, modern, clean rooms. Your comments have been shared with the Team. We truly hope to welcome you back to andel's Hotel Cracow. With the very best regards, Tomasz Piorkowski... More 

Peterborough, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent 3 nights at the hotel and had a fabulous time. The hotel is extremely clean and has all of the expected amenities. The staff were helpful and friendly and nothing was too much trouble. The hotel is just minutes walk away from the main square and lots of restaurants. We visited the Salt Mines and would recommend it... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, Thank you so much for your praising review and kind words regarding your stay with us at the andel's Hotel Cracow. It is like music to our ears to read that we have "an excellent hotel". Thank you, it really makes for a fantastic reward for entire ANDELS Team and myself. Please do not let us wait for... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 2 nights and were very pleased. We chose this for its convenient location, right by the railway station and a 10 minute walk to Old Town. The room was pleasant and comfortable, good wifi and a decent breakfast. We would stay here again.

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Guest, It has been a pleasure having you as a guest of our hotel. I am glad to hear that you enjoyed your time in Krakow and had a pleasant stay. I am looking forward to welcoming you back to the hotel again in the near future. With the very best regards from Krakow, Tomasz Piorkowski Regional Manager Katowice... More 

Chelmsford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i stayed at this hotel for a long weekend away in Krackow. It was perfect and I 100% recommend Andels The staff were friendly and very helpful all of the time and went out of their way to help you. The breakfast was just lovely, you can choose from English breakfast needs, to continental, loads of cakes and pancakes, toast,... More 

Was this review helpful? Yes
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Mad-Manda-M, You really made my day with this fantastic review, thank you! Thank you for highlighting the variety of possibilities awaiting our guests while staying at the andel's Hotel Cracow. Entire Hotel Team- strives to do the very best to make our guests feel at home – so we keep our fingers crossed you will return for some more... More 

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