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Andel's Hotel Cracow

#22 of 250 Hotels in Krakow
Certificate of Excellence
Hotel website
ul. Pawia 3, Krakow 31154, Poland
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1 room 1 adult
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1,414 Reviews from our TripAdvisor Community

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1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed in Andel's Hotel for business. The room was really spacious and lovely plus I was served complimentary wine which is a nice touch :) The problem I had was with the bathroom. There was a bathtub and a shower. The toilet bowl was also in the shower - which I found inconvenient because I you are a messy... More 

Helpful?
Thank dog d
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is by far one of the nicest hotels I've stayed in and I've travelled all over Europe, Caribbean and US. fantastic location, right by the train station and only a few minutes from the nightlife and restaurants. Hotel arranged trip to the Auschwitz and the salt mines and recommended an amazing Indian and Italian restaurant - just wish I... More 

Helpful?
1 Thank Jacqui H
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Jacqui H, You really made my day with this fantastic review, thank you! Entire ANDELS Hotel Team- strives to do the very best to make our guests feel at home – so we keep our fingers crossed you will return for some more of this experience to our welcoming interiors! Best regards, Tomasz Piórkowski Regional Director Kraków & Katowice More 

Holzkirchen, Germany
Level Contributor
129 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice hotel, ideally located and my favorite one in Kraków, if on,y the coffee would be better. Compared to last year the changed the machines, but reduced to a single one! Also there seems to be not daily cleaning as day after day the water drips out slower. Also the quality of cappicino and coffee should be way better. Apart... More 

Helpful?
Thank OLaWi
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear OLaWi, Thank you for sharing your opinion. Your review shows clearly where we have to make improvements. Since we take guest feedback very seriously, I have shared your comments with our Management Team so we could improve where necessary. Looking forward to see you soon back in Krakow. Faithfully, Tomasz Piórkowski Regional Director Kraków & Katowice More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is in an excellent location and easy to access by train right from the Kraków airport. It is very close to Old Town where we took advantage of cafes and restaurants and also near a beautiful mall, if that's your thing. The rooms were meticulously cared for, well cleaned, and all was in working order. The breakfast buffet... More 

Helpful?
Thank Geri F
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Geri F, I am delighted with your positive review highlighting our professional yet attentive and friendly Team. We always do our utmost to ensure all our guests are welcomed and well taken care of! It really reads like music to our ears – "excellent", "beautiful", "fabulous"...... We are highly appreciated for this feedback. Judging by your comments I feel... More 

melbourne
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great modern hotel adjoining a large shopping mall. Only stayed one night and even though I was leaving very early the next morning, I received a bag of breakfast food to take with me. Very helpful staff Room very modern and spacious Would definitely stay here again

Helpful?
Thank egyptophileMelbourne
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear egyptophileMelbourne, It has been a pleasure having you as a guest of our hotel. We are very grateful for your words of appreciation. We look forward to hosting you again in not too distant future. With best regards, Tomasz Piórkowski Regional Director Kraków & Katowice More 

Adelaide, South Australia
Level Contributor
84 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room 521 was modern and comfortable, more than satisfactory. Although not large it was well furnished, serviced and maintained to a high standard. The hotel’s double glazing worked well to block out the traffic noise. The hotel is well located with a large square to one side and close to a train station. It is also within walking distance... More 

Helpful?
Thank Birene
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Birene, First and foremost thank you very much for staying at andel’s Hotel Cracow. More than pleasure to be rewarded with such a nice feedback. I am extremely happy that we were able to look after you from start to finish. Indeed our location and breakfast are a great advantage of our hotel. We look forward to hosting you... More 

Hong Kong, China
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location is convenient and is near the old walled city with a lot of restaurants and food (5-10 minute walk). Being right the train station, it can also be convenient for people travelling around Europe. A wide selection of food for breakfast and all of facilities and the rooms were mordern.

Helpful?
Thank Helpfulguy11
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Helpfulguy11, We appreciate your feedback. Thank you for highlighting the variety of possibilities awaiting our guests while staying at the ANDELS. I hope that the warm memories will bring you back to Krakow and our hotel! Best regards, Tomasz Piórkowski Regional Director Kraków & Katowice More 

USA/Polska
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love this hotel. Location is outstanding, staff wonderful, rooms spotless and soundproofing between rooms and the outside second to none! When I arrived they only had a two bedded room for me. It was no big deal, yet travelling alone I wanted a larger bed. I asked about changing and the front desk staff diligently checked and found me a... More 

Helpful?
Thank MortUSA_Polska
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear MortUSA_Polska, You really made my day with this fantastic review, thank you! There is nothing nicer for a Hotel Team than to read that friendly associates and welcoming interiors created the best environment possible to make your stay a memorable one. Judging by your comments I feel we succeeded! I hope that the warm memories will bring you back... More 

United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent new style hotel, modern facilities and great location near to train station, main market square within 5-10mins walk. Friendly and helpful staff who booked our group of 4 a trip to Auschwitz at very late notice for the next morning. We found this a lot better than a booking through a travel guide company which there are lots around... More 

Helpful?
Thank markg424
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear markg424, Thank you very much for sharing your thoughts with us. Your positive comments, especially about our helpful staff, we take as a motivation to continuously provide only the best service for our guests. We look forward to welcoming you back should your travels bring you back to Kraków. Faithfully, Tomasz Piórkowski Regional Director Kraków & Katowice More 

Warsaw
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location of this hotel is very convenient - directly at the railway station and just two steps from the Old Town. However even if the surroundings area is crowded and noisy, soundproof window give you silence inside. Rooms are spacious, hotel is comfortable with nice staff. Breakfasts are very good and rich.

Helpful?
Thank Robert1967
Tomasz P, General Manager at Andel's Hotel Cracow, responded to this review

Dear Robert1967, First of all we would like to thank you for choosing andel's Hotel Cracow and sharing your opinion with TripAdvisor members. We appreciate your kind words about our location, comfortable rooms and nice staff . We look forward to hosting you again in not too distant future. With kind regards Tomasz Piórkowski Regional Director Kraków & Katowice More 

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