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Intro Hostel

ul. Bracka 4, Krakow 31-005, Poland
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85 Reviews from our TripAdvisor Community

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Traveler rating
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    9
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    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (85)
  • Mar-May only
    (18)
  • Jun-Aug only
    (37)
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    (20)
  • Dec-Feb only
    (10)
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Napa, California
1 review
2 of 5 stars Reviewed yesterday NEW

NO WIFI I was told it had been out for 6 weeks.. I was told only close to front desk. Got it A very few times. Went to Internet cafe 12 times in a week. A deal breaker for me. I HAD to have it. Got directions and it was no where close to what I was asking for. Used... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

İ loved my time there! People were great and very helpful! Monika, receptionist was always happy to help us and she recommended great places to see in the main market square and jewish quarter. The hostel was clean, there were little lamps and plug in sockets above every bed. İ definitely recommend this place! İ had so much fun with... More 

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Dresden, Germany
1 review
1 of 5 stars Reviewed April 8, 2015

Intro Hostel is the noisiest hostel we ever slept in. The staff was not really helpful or friendly, additionaly they played loud metal music all night long... nobody from the staff felt responsible when people played music very loud until late night or when they smoked inside the rooms. If you're searching for a hostel to make party, where nobody... More 

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rriittaaa, Właściciel at Intro Hostel, responded to this review

Hi there, we are very sorry that your stay was not enough comfortably, but Intro is HOSTEL and many young people stay here. Most room are dorms, and you should know that you will stay with many different people from different countries. Some of them like to play, some like to make party, few prefer to go sleep. Usually we... More 

Birmingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 17, 2015

I visited in July 2013. Mamas hostel was perfect for what we wanted to do. Its location is ideal, a one minute walk from one of the nicest squares in Europe. Clean, friendly staff, free internet, spacious. Anyone doing travelling around Europe needs to stay here!

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rriittaaa, Właściciel at Intro Hostel, responded to this review

Thank you very much for your opinion. Hope to see you next time - but now we are Intro Hostel :) More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 1, 2015

I was staying in Intro Hostel with my friends for 2 days and we have no complaints. The place is located right next to the Main Market Square and tram stops. It's also quite close to the central station, so unless your luggage is heavy you can choose to walk there. The hostel itself was neat and tidy. The hostel... More 

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rriittaaa, Właściciel at Intro Hostel, responded to this review

Thank you very much for so nice review! Hope you will visit as again :) More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 9, 2014

Great place, great staff: helpful and friendly. It was no problem there! I got booking confirmation, and that visa was whit out problem and quick! I can recommend this hostel for everyone want to come to Cracow. I hope that is not last time in this place! ;)

Was this review helpful? Yes 2
Poland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

I totally loved this place. Good kitchen facilities, common room, comfy bed. Breakfast in the hotel was a reasonable price and lots of choice. Within easy walking distance to shops and restaurants. Perfect !

Was this review helpful? Yes 2
Deventer
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 1, 2014

The hostel is only a rockthrow away from the main square of the city and that makes its location very good. It is about a 20 minute walk from Krakows bus and train station and since it is located in the centre there are plenty of restaurants etc. There is also a big supermarket on a 10 min walk. The... More 

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Cieszyn, Poland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 29, 2014

Great staff, awesome localization. It's a great place especially for young people who want to meet fellow travelers and party! Hostel is just right next to the main square so it's easy to come back from parties, which there are always aplenty in Krakow :) Definitely reccomended.

Was this review helpful? Yes 3
Sevastopol, Ukraine
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 24, 2014

The hostel stuff was very kind and helpful in the emails until it came to cancelling of the reservation. Before booking the rooms, I inquired at the hostel about the cancellation policy and informed them that I'd need a confirmation letter for the embassy. I got the answer that refund was possible in case of cancellation 2 days prior the... More 

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