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Intro Hostel

ul. Bracka 4, Krakow 31-005, Poland
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1 room 1 guest
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91 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (91)
  • Mar-May only
    (18)
  • Jun-Aug only
    (43)
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    (20)
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    (10)
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Delft, The Netherlands
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

Extremely noisy hostel. Not so much because of the visitors, but because of the bars downstairs. Went in the summer, was very hot in the rooms (no airco). Only four toilets/showers (they are combined) for the entire hostel, so be prepard to wait for half an hour if you want to go to the toilet.

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Dublin, Ireland
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 24, 2015

It's cheap but very noisy and it's full of people for only one bathrooms (with water inside) for everybody. Internet is not working ever. The friendly staff and the good location are the only good things here.

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London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 18, 2015

Perfect location, right by the main square. Loads of restaurants & entrainment making this hostel ideal. Very friendly & helpful staff. Lovely beds with individual socket & bed light. Everything would have been perfect if not for the noisy & rowdy people parting all night right outside. I planned to stay longer than one night but because of a sleepless... More 

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rriittaaa, Właściciel at Intro Hostel, responded to this review

Thank you very much for very good review, we are very happy that you enjoy our stay in Cracow. Yes, that is right - can be noisy - this is hostel 50m from Main Square and specially in summer can be loud inside and outside too. This is the price for stay in the heart touristic Old Town :/ -... More 

Level Contributor
16 reviews
5 hotel reviews
2 of 5 stars Reviewed July 17, 2015

The location is great, the staff is friendly and the social areas are nice but when it comes to the things that matter. . . this is not a great hostel at all. · First off, you clmb 65 steps (yes I counted) · There is NO wifi! They had the worst wifi in any place we traveled so far... More 

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rriittaaa, Właściciel at Intro Hostel, responded to this review

Dear Amelia, Thank you very much for review, each one is very important for us. Thank you for good opinion about our staff, and we're really sorry you didn't enjoy staying at our hostel. Unfortunately, changing the quality of the Internet connection is not up to us and there's not much we can do about it. It makes our work... More 

Napa, California
1 review
2 of 5 stars Reviewed June 30, 2015

NO WIFI I was told it had been out for 6 weeks.. I was told only close to front desk. Got it A very few times. Went to Internet cafe 12 times in a week. A deal breaker for me. I HAD to have it. Got directions and it was no where close to what I was asking for. Used... More 

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rriittaaa, Właściciel at Intro Hostel, responded to this review

Thank you, we appreciate every opinion we get. We're really sorry you didn't enjoy staying at our hostel. Unfortunately, changing the quality of the Internet connection is not up to us and there's not much we can do about it. It makes our work difficult, too. Our staff have lots of different tasks to take care of, many of which... More 

1 review
5 of 5 stars Reviewed June 6, 2015

İ loved my time there! People were great and very helpful! Monika, receptionist was always happy to help us and she recommended great places to see in the main market square and jewish quarter. The hostel was clean, there were little lamps and plug in sockets above every bed. İ definitely recommend this place! İ had so much fun with... More 

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rriittaaa, Właściciel at Intro Hostel, responded to this review

Dear Ulken, thank you very much for nice opinion. Yes, Monika is gerat we know that ;) We are very happy that your stay was good, and you like Intro, want recommend and we hope to see you again! Kind regards, Owners and staff More 

Dresden, Germany
1 review
1 of 5 stars Reviewed April 8, 2015

Intro Hostel is the noisiest hostel we ever slept in. The staff was not really helpful or friendly, additionaly they played loud metal music all night long... nobody from the staff felt responsible when people played music very loud until late night or when they smoked inside the rooms. If you're searching for a hostel to make party, where nobody... More 

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rriittaaa, Właściciel at Intro Hostel, responded to this review

Hi there, we are very sorry that your stay was not enough comfortably, but Intro is HOSTEL and many young people stay here. Most room are dorms, and you should know that you will stay with many different people from different countries. Some of them like to play, some like to make party, few prefer to go sleep. Usually we... More 

Birmingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 17, 2015

I visited in July 2013. Mamas hostel was perfect for what we wanted to do. Its location is ideal, a one minute walk from one of the nicest squares in Europe. Clean, friendly staff, free internet, spacious. Anyone doing travelling around Europe needs to stay here!

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rriittaaa, Właściciel at Intro Hostel, responded to this review

Thank you very much for your opinion. Hope to see you next time - but now we are Intro Hostel :) More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 1, 2015

I was staying in Intro Hostel with my friends for 2 days and we have no complaints. The place is located right next to the Main Market Square and tram stops. It's also quite close to the central station, so unless your luggage is heavy you can choose to walk there. The hostel itself was neat and tidy. The hostel... More 

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rriittaaa, Właściciel at Intro Hostel, responded to this review

Thank you very much for so nice review! Hope you will visit as again :) More 

1 review
5 of 5 stars Reviewed September 9, 2014

Great place, great staff: helpful and friendly. It was no problem there! I got booking confirmation, and that visa was whit out problem and quick! I can recommend this hostel for everyone want to come to Cracow. I hope that is not last time in this place! ;)

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