Booked a short break with Cities Direct and we were booked into Ostoya Palace. The location was excellent, just a short walk to the main square. Staff friendly and helpful. Breakfast was good with a choice of hot and cold food. We ate in the pub in the evening as it was so cold outside and we enjoyed tasty food... More

I chose this hotel on my trip to Krakow in November 2011, because it was the choice of an old skool Polish hotel or an ultra-modern monolith nearby. I decided I wanted the Polish experience, so chose the lovely old Ostoya Palace, located just a ten minute walk from the old town square. I think I pretty much got what... More

This hotel was very warm and welcoming, they did everything to make our stay as comfortable as possible. We had a fab family room on the top floor with a lovely bathroom. Although the Palace was under renovations we rarely felt it and the staff were very happy to organise numerous trips at a very reasonable price. We totally enjoyed... More

We have just come back today (01/02/12) from a 3nts stay booked via Cities Direct and would stay here again, as well as recommending it. It was -16 this morning, so if you are going imminently, take lots of warm clothes! We took the 292 bus outside the Airport (just to the right) at 3.20 Zl each. A 25 min... More

we booked the weekend break with cities Direct and because we booked early they said we would stay at a 4star instead of a 3star we arrived on 20th jan 2012 the hotel looked nice they gave us our key room 20 on the second floor the foom only had skylights the double bed was very small and we were... More

I stayed in this hotel four years ago and had a very good stay ,the food was good ,the hotel was spotless and very clean overall and the bar was a cosy place to have a drink etc , but alas a lot has changed since then ,my wife and myself stayed at this hotel last december from 4th //11th... More

We stayed at the Ostoya Palace for 3 nights a week before Christmas. It's a charming little hotel in an ideal location just outside the busy central area, 7-8 mins walk from Krakow's beautiful Old Town Square. The reception staff are friendly and helpful, the rooms are clean and spacious and well equipped. The breakfast is quite reasonable including some... More

If you prefer hotels that are typical of the country you are visiting rather than the blandness of international hotel chains, then all ten of our party heartily recommend the Ostoya Palace. Situated only five minutes walk from the market square, the rooms are good sized, and well appointed (TV, WiFi, minibar, tea/coffee making facility, hairdrier) with spotless modern bathrooms.... More

If you want old fashioned, but clean and very comfortable, then this is the hotel for you. The staff were wonderful and nothing was too much trouble.They all speak English. I wanted some decaff coffee, which is not widely available in Poland and by the 2nd day, the waitress had been to Tesco and bought me some. At breakfast, there... More