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Ostoya Palace Hotel

#98 of 249 Hotels in Krakow
Certificate of Excellence
Ul Pilsudskiego 24, Krakow 31-109, Poland
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1 room 1 guest
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210 Reviews from our TripAdvisor Community

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Traveler rating
    80
    79
    31
    13
    7
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24
99
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Lansdale, Pennsylvania
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Elevator broken 1st night because of rain air conditioning broken for two days so far no fans to offer room is at 90 degrees. Staff has a so~what attitude. should have stayed in the park on a bench would have been cooler except my wife is afraid of squirrels.

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Workington, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a surprise trip to Krakow for my birthday so i did not know what to expect. The hotel is about a 10 minute walk to the main square. The hotel staff were very helpful and pleasant. The room was clean, not enough drawers for socks etc. Breakfast was good lots to choose from and if you wanted hot... More 

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Alberta
Level Contributor
117 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed July 17, 2015

This is the first time in all the years that we have used Trip Advisor in planning our holidays that the reviews do not match reality at all. It is a terrible hotel with a poor location. The beds are very hard and poor. The cable car runs right by the hotel so there is clanking all night. Our room... More 

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Scotland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 7, 2015

We have just returned home from a lovely 4 day break in Kraków. The Ostoya Palace was a lovely comfortable hotel. We stayed in an apartment which was extremely spacious and had a balcony. I would describe the hotel as quaint but very clean and we were extremely comfortable there. The only negative for us about the hotel was the... More 

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Manchester, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed June 13, 2015

Just got back from a 7 night stay at the ostoya palace hotel. This a lovely hotel with staff to match, all staff were extremly polite and helpful. We paid for bed and breakfast which included a continental breakfast. However you can order egg and bacon etc at no extra charge. There's not many amenities within close proximity to the... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

Stayed at this hotel for 4 nights just got back yesterday and I can quite honestly say it was one of the best hotels iv stayed in. Could not fault the room and the bathroom absolutely beautiful the staff couldn't help you enough and very friendly. Definitely well worth the cheap price we paid for it. Couldn't recommend it enough... More 

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Sunderland, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed February 18, 2015 via mobile

We have just returned after a 3 night stay while visiting the city. This is a lovely comfortable hotel, pleasant friendly staff and ideally located for a visit to this beautiful city, I would definitely recommend it and probably use the same hotel when I hopefully return to Kraków.

Was this review helpful? Yes 3
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 5, 2015

nice clean lovely hotel nice fresh rooms very friendly staff the stay was excellent. would go back to stay not far from center too loads of places to go have dinner out next to it only 5 min walk to city center

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somerset
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed December 4, 2014

The hotel is ideally placed for the centre of the old town which is within 10 minutes easy walk. The outside is plain and we found it hard to find the entrance - the large brown wooden automatic door - which was unmarked. Inside the hotel is beautiful - large rooms, large windows, modern bathrooms, décor and furnishings appropriate to... More 

Was this review helpful? Yes 3
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