The main reason for staying at this hotel is the location - right in the heart of the old town, less than five minutes from the main market square and ten minutes from the train station. The staff were always friendly and helpful, and breakfast was fine (and included in the room rate). On the other hand my room was... More

I stayed at the back of the hotel,very quiet and good air conditioning which was unexpectedly needed in April !!!. Lovely modern bathroom and great shower ,room kept lovely throughout our 4 night stay .Very central for all historical buildings and the staff very helpful and informative. Every taxi or excursion booked with minimum fuss and arrived on time. Breakfasts... More

great hotel, helpful staff, clean and great location in the old town, about 5 min walk to the train station, but really in the heart of old town. nice showers/big bathrooms, very helpful staff. the restaurant service is very bad, you can be ignored if bigger groups are there ( apparently they get the priority ) and its always full,... More

Since 2006 I have stayed here four times. Each time there has been a little bit of improvement. This hotel is in an old burgher house, so you can't expect large rooms. And there is no lift -- if your mobility is impaired, this might not be the hotel for you. The staff is friendly and helpful. The included breakfast... More

I had the pleasure of staying at Hotel Floryan last may on my business trip to Krakow. Just by chance I popped into this hotel to get some information and I was hooked by the General manager. Her name is Klaudia. She was so pleasant, professional, and helpful that I checked out of my 5 star hotel and checked into... More

We spent three nights in this hotel and whilst the room we had was quite small, it was modern well appointed and very clean. Breakfast whilst only a continental buffet type, was good and with plenty of choice The hotel is situated about 100 yards from the main square and is a ideal spot to be at the centre of... More

I have been taking small groups of students to this hotel for years. The staff is exceptional. The breakfast is fine, though not outstanding. The breakfast room has been redone and looks great. No longer in a dark cavernous basement, now there is sunlight at breakfast! The rooms on the street can be a bit noisy, but the rooms in... More

Friendly and helpful staff. Great location and value for for money. You will not be disapoonted.

The room quality and location in Krakow were amazing. It was disappointing, however, that the hotel management did not really care about the real noise issue that happened from early morning and for the whole work day. This was after our check-in said that we would be at the back of the hotel where it was the most quiet. Unfortunately... More