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Puro Hotel

4.0 of 5 ul. Ogrodowa 10, Krakow 31-155, Poland
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Puro Hotel
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Puro Hotel
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507 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dublin, Ireland
Top Contributor
70 reviews 70 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for 1 night before heading to Zakopane for a week of skiing. Hotel is in a perfect location, right across the road from a massive shopping centre and only a short stroll from the main square in Krakow. Hotel was fresh, modern, friendly and absolutely spotless. Possible the cleanest hotel I've ever stayed in! Everything in the room... More 

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Leek, United Kingdom
Contributor
14 reviews 14 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very modern hotel. Everything is ran through the Samsung tablet in the room, even checking out and room service! Great location, taxis outside all the time although probably cheaper to phone one. Me and my girlfriend both loved it, privacy wasn't really an issue, curtains hide everything.

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Ada, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Puro Hotel recently, and was pleasantly surprised by the room. I found a wonderful deal, and so my expectations were blown away when I arrived. The customer service was cheery and helpful. They had a room ready for me in the early afternoon. The room I was given was a corner room with gorgeous windows overlooking... More 

Was this review helpful? Yes 1
Cardiff, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

absolute gem of a hotel rooms fantastic food and drink very good and very reasonable priced. location excellent and the lobby breakfast area always clean and tidy looking forward to staying in the summer for another long weekend in a fantastic city

Review collected in partnership with this hotel

Was this review helpful? Yes 3
GM_Puro_Krakow, Dyrektor generalny at Puro Hotel, responded to this review

Daer Adam P, thank you for excellent review! I am more than happy to see that you enjoyed your stay with us. I am sure that next time you will decide to choose PURO again! all the best Marek More 

Kent
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My boyfriend and I stayed at the Puro Hotel, Krakow for New Years. It's a brilliantly placed hotel right next to the Galleria Krakowska and a 10 minute walk to the main square.. Our room was small but lovely, the bed was extremely comfortable and the room had everything you needed. Yes the shower/bathroom is all glass, but the large... More 

Was this review helpful? Yes
GM_Puro_Krakow, Dyrektor generalny at Puro Hotel, responded to this review

Dear Alexandra P, thank you very much for staying with us during your visit in Krakow. I will look closely at all cases mentioned by you in the review. I hope next time you will rate us as excellent hotel. All the best! Marek More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there one night for business last October and it was a pleasant stay, the hotel is in a very good location, is clean and modern with an ipad in the room through which you can do the check out. Nice bathroom but only separated from the room by a glass door, which I personally liked but depends who... More 

Was this review helpful? Yes 1
GM_Puro_Krakow, Manager at Puro Hotel, responded to this review

Dear Iza B., Sincere thanks for choosing Puro on your trip to Krakow and for this nice review left after your stay. It's great to know we were the perfect choice for you:) Hope you'll come back to visit us again! Best regards Joanna More 

Derry, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I could not fault this hotel at all. So central, super clean and modern! Staff were so friendly. I have recommended this to hotel to friends. We arrived earlier than checkin time and our room was ready so we were allowed to check in there and there :) We arrange the tours with this hotel and the bus picked us... More 

Was this review helpful? Yes
GM_Puro_Krakow, Manager at Puro Hotel, responded to this review

Dear Marie K, Many thanks for you booking at our property and great review. It's really nice to read your warm words about our hotel. Please feel invited to visit us also in Wroclaw, Poznan and soon in Gdansk! Hope to see you back again in Krakow as well:) Regards Joanna More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After staying at Puro Hotel in Wroclaw, I knew I had to stay at Puro again. Rooms are great, modern, quiet and comfortable. Great location, close to PKP & PKS, and Shopping at Galleria Krakowska. Staff were friendly. Restaurant was great with again friendly staff.

Was this review helpful? Yes 1
GM_Puro_Krakow, Manager at Puro Hotel, responded to this review

Dear Alex S. Many thanks for choosing Puro and for your nice opinion shared on TA. We hope to have a pleasure of welcoming you to our other hotels in Poznan and soon in Gdansk too! And of course you are always welcome to visit us back again in Krakow:) Regards Joanna More 

Aberdeen, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 2 weeks ago

Great welcome at check in & very helpful staff (great english). Hotel was clean & good views. Air Con was too hot. Negative- if in a double or sharing (new couple) the toilet / shower is not private..

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GM_Puro_Krakow, Manager at Puro Hotel, responded to this review

Dear oasis85 Thank you for visiting us lately and for posting your review. Our great team is indeed our strongest asset and we hope that our glass bathrooms will not discourage you to revisit us:) Cheers! Joanna More 

Belmont, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Probably the most modern hotel I've ever stayed at. This is one of the rare hotels where the photos are exactly what the rooms look like. If you're into technology, you'll love these rooms: heated bathroom floor, motion-sensitive lights, easy to use tablet interface for pretty much all room functions including temperature, lighting and alarm. The desk staff was excellent... More 

Was this review helpful? Yes 3
GM_Puro_Krakow, Manager at Puro Hotel, responded to this review

Dear Michael K, Thank you for choosing Puro and for your nice, encouraging words written on TA. It's great to read that you had enjoyed our modernity and the relaxed ambience of our restaurant Dystrykt One. We promise to keep it up! Hope you'll come back to check:) regards Joanna More 

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Additional Information about Puro Hotel

Address: ul. Ogrodowa 10, Krakow 31-155, Poland
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz , Stare Miasto
Price Range (Based on Average Rates): $
Hotel Class:4 star — Puro Hotel 4*
Number of rooms: 138
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Hotel Style:
#7 Luxury Hotel in Krakow

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