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Puro Hotel

4.0 of 5 ul. Ogrodowa 10, Krakow 31-155, Poland
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Puro Hotel
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460 reviews from our community

Traveler rating
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    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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London, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

My friend and I stayed there for 2 days. We found facility of Puro hotel is very modern and new. The staff is very welcome and helpful. Good location as it is just opposite the main train station and 10 mins to walk to old town. You can take either bus or train to go to Auschwitz concentration camp and... More

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mpls
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel for 4 nights and found it to be a great modern place to stay. The room was inviting , warm and had feather pillows and comforters. It is right across the street from the train and bus depot and very close to all major sites The help was spectacular with aspecial thanks... More

Was this review helpful? Yes 1
GM_Puro_Krakow, Dyrektor generalny at Puro Hotel, responded to this review

Dear barbara f, thank you for spending 4 nights in Puro Krakow and excellent rating. It is especially important for us to offer perfect service, therefore your comment is even more valuable. I hope this visit was just the first and more will follow in the nearest future. All the best! Marek More

Cheltenham uk
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very trendy Scandinavian style hotel 10 minutes walk from old town centre. Rooms very modern with wet room style shower and toilet and tablet control for TV etc....also had secure under ground parking. Rooms a little small but very hip. Train station also within a few minutes walk. Breakfast was European style buffet style but fresh and good if in... More

Was this review helpful? Yes 1
GM_Puro_Krakow, Dyrektor generalny at Puro Hotel, responded to this review

Dear Arnoldmark0205, thank you for choosing our hotel during your visit in Krakow. I am glad to see that you like all of our solutions. It will be a pleasure to host you again! All the best Marek More

Katowice, Poland
Top Contributor
114 reviews 114 reviews
27 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I choose Hotel Puro as business accommodation during trade fairs in Cracow, but I am sure I will soon come back for a private weekend. The hotel is perfectly located just by the main railway station in Cracow (which makes getting anywhere really easy), and within walking distance from the Old Town with all major attractions (around 15 minutes to... More

Was this review helpful? Yes 1
GM_Puro_Krakow, Dyrektor generalny at Puro Hotel, responded to this review

Dear malgorzatatomczyk, thank you very much for detailed feedback about your visit in PURO Krakow. It is nice to see that our product convinced you to come back to us again. We hope to see you in the nearest future. All the best Marek More

Torhout, Belgium
Top Contributor
60 reviews 60 reviews
32 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've booked this hotel because it was rather central and new. The interior is really cool all the way from the reception up till your room (try to book the 603... amazing view). The whole room is operated through a tablet which makes it fun. Everything is very clean and rooms are spacious. The breakfast area has a cosy living... More

Was this review helpful? Yes 2
GM_Puro_Krakow, Dyrektor generalny at Puro Hotel, responded to this review

Dear DavyDS, thank you for taking time to share you opinion with us. Also, thank you for such kind words about the product. I agree, that room 603, is definitely worth the money spent :) All the best! Marek More

Leeds, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here with my boyfriend for 3 nights over the weekend. Great location, friendly and helpful staff, really clean and the room was superb. Using the tablet in the room was really efficient and a great idea, as is using your room card to use the lift, hot drinks machine etc. We stayed in a corner room which was... More

Was this review helpful? Yes 1
GM_Puro_Krakow, Dyrektor generalny at Puro Hotel, responded to this review

Dear Morag2201, Thank you for sharing your opinion with TA users! I can see that you very much enjoyed your stay and everything was to your like. Also, I am glad to see that Puro solutions are found as useful. We will be happy to host you again! All the best Marek More

Berlin, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a lovely stay at PURO in Kraków. The room was very clean and quiet and the bed was very comfortable. Furthermore, the staff was friendly and the restaurant excellent. Highly recommended all in all!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GM_Puro_Krakow, Dyrektor generalny at Puro Hotel, responded to this review

Dear Tomek M, Thank you very much for your comments. I guess everything was fantastic during your stay :) I hope it will convince you to come back to PURO again. All the best! Marek More

Essex, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here 3 nights last weekend, excellent hotel, excellent location, very modern Everything in the room is managed by a tablet Very good breakfast which was included in the price Would have no problem recommending

Was this review helpful? Yes 1
GM_Puro_Krakow, Dyrektor generalny at Puro Hotel, responded to this review

Dear littlejoe79, it is fantastic to see that you rated Puro as Excellent! Thank you for that and for your stay with us. I hope, you will decide to come back to Krakow soon. We will be happy to host you again! best regards Marek More

essex, uk
Senior Reviewer
8 reviews 8 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 4 nights and had a wonderful time. New and modern hotel - as other reviews tell you, all room features run by a tablet. Also, your room key gives you 5 free coffees/teas a day. Staff all very helpful and speak good English. Great location next to railway station and Galleria Krakowska - large shopping centre.... More

Was this review helpful? Yes 3
GM_Puro_Krakow, Dyrektor generalny at Puro Hotel, responded to this review

Dear cheesemeister66, thank you for sharing your opinion with us. It is very nice to see that you found your stay perfect and PURO solutions met your expectations. I hope you will choose us again soon! All the best! Marek More

Vancouver, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Puro Kraków, besides sporting ultra-modern, iPad activated rooms, is located across from a world-class mall and within an easy five to ten walk from the city's elegant Old Town and all its attractions. The staff are courteous, efficient and productive, the rooms ar comfortable if a little unpredictable (the lights are sensor-motivated) and good value compared to similar international... More

Was this review helpful? Yes 1
GM_Puro_Krakow, General Manager at Puro Hotel, responded to this review

Dear ahendren, Thank you very much for your reservation and excellent opinion shared on TA. I’m really glad that you enjoyed your stay in PURO Kraków. Thank you for mentioning all positives you noticed during your stay with us. Hopefully we’ll have an opportunity to welcome you soon again. Greetings! Marek More

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Additional Information about Puro Hotel

Address: ul. Ogrodowa 10, Krakow 31-155, Poland
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz , Stare Miasto
Price Range (Based on Average Rates): $
Hotel Class:4 star — Puro Hotel 4*
Number of rooms: 138
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