This truly was a very impressive hotel. The rooms were very clean and the bed was super comfy! I think what makes this hotel stand out however was the incredibly attentive staff! So helpful from the moment we arrived until we left again. Even when the taxi driver pulled up at the hotel he said "the very best in Krakow"... more

Visited Krakow in October for a weekend city break, and really enjoyed it. Travelled into the Hotel from airport on Krakow Shuttle, (mercedes minibus) booked over the internet. Certainly not disappointed by the Sheraton, and as a regular international business traveller, I would rate the hotel as a medium grade 4 star, but for Krakow it is most probably a... more

A visit to the old city of Krakow is made perfect by staying at the Sheraton. Superb hotel, great staff, breakfast to die for and easy to reach the old city, walk by the river and also relax in the bar with a vodka, altogether perfect. more

Lovely place to stay....so close to everything! Tour pick-ups at the hotel, easy walk into Old Town and to the Castle. Used the hotel airport service, food was great, rooms are a perfect size, and staff was friendly and very helpfull! Would stay there again! more

My wife and I enjoyed our 3 night stay at the Sheraton Krakow. The staff are very helpful, the rooms luxurious (especially the beds), the interior has an attractive atrium design and there is a fitness centre with small swimming pool. The hotel is quite well situated near to Wawel Castle and the old town is only 5-10 minutes walk... more

Very friendly check in. Location is great, a 5min walk from the city center. The room was comfy with a nice view. I loved the restaurant (great food and service) and bar, very friendly staff. I'll be back. more

Our long weekend stay was a gift from our daughter and it could not have been better. We were in a 'Club' room that gave extra privileges. The hotel, restaurants, room, cleanliness and staff were top notch. Would certainly recommend it. more

Stayed there for a week with business and then my family flew over for the weekend. Its a great hotel and the staff cannot do enough to help in general. Its a businss hotel so for very small children the staff made the difference in helping with small things like heating milk which covered the gaps in what is essentially... more

My husband and I have just returned from a 5 night stay at the Sheraton in Krakow and would highly recommend this hotel to anyone. The location is excellent being a 10 minute walk to the main square and only metres from the castle. Very comfortable beds and the service in the hotel is excellent. We stayed room only and... more